--- title: Amadeus Sales & Event Management Reviews meta_title: 'Amadeus Sales & Event Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Amadeus Sales & Event Management works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 14 scale: '5' date_modified: '2026-11-11' parent_category: name: Hotel url: https://www.g2.com/categories/hotel ---

Amadeus Sales & Event Management Reviews & Product Details

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User Insights

Average based on 14 real user reviews.

Amadeus Sales & Event Management Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What company sizes is Amadeus Sales & Event Management designed for?

Amadeus Sales & Event Management is designed for teams of all sizes.

Which industries is Amadeus Sales & Event Management built to serve?

It is built to serve a range of industries, including:
  • Gambling & Casinos
  • Mechanical or Industrial Engineering
  • Hospitality
  • Sports
  • Restaurants

Does Amadeus Sales & Event Management offer an open API, and what does it integrate with?

Amadeus Sales & Event Management offers an open API, which lets teams connect their own systems and workflows.

What support options are available, and is live/human support included?

Support options include FAQs and forums, phone support, and email or help desk support, with 24/7 live-rep support available.

What training resources are available to help teams get started?

Webinars are available to help teams get started.

Amadeus Sales & Event Management Reviews (14)

Reviews

Amadeus Sales & Event Management Reviews (14)

4.5
14 reviews

What do users say?

Generated using AI from real user reviews
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RATNAM K.
RK
RATNAM K.
Sr. Sales Specialist
Mid-Market (51-1000 emp.)
Originally submitted 6/13/2022
"Advance tool for travel management"
5/5
What do you like best about Amadeus Sales & Event Management?

Quick and simple to create, eProposal integrates with our Group & Events Management solutions. Access to 1000's of hotels and event venues worldwide. And it is cloud-based and accessible anywhere in the world. That is something unique. Review collected by and hosted on G2.com.

What do you dislike about Amadeus Sales & Event Management?

Cost-wise, this tool is expensive compared to the competitors in the market. 24 x 7 online support is not available in every market. I think this is very important to spot opportunity Review collected by and hosted on G2.com.

Teresa J.
TJ
Teresa J.
Director of Sales & Marketing
Small-Business (50 or fewer emp.)
"Makes the Sales Process Easier"
5/5
What do you like best about Amadeus Sales & Event Management?

I like that there is training available all the time, so if you forget how to do something, you can easily pull up the training material. Review collected by and hosted on G2.com.

What do you dislike about Amadeus Sales & Event Management?

I wish certain platforms were more configurable to your specific needs. If you know you're not going to use 5 out 10 fields on a form, it would be nice to have the option to remove those options altogether. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"Amadeus is now up to trend"
5/5
What do you like best about Amadeus Sales & Event Management?

Amadeus has evolved into a new, more user-friendly version that allows multiple users to use the system with only limited knowledge of the technical language. Training time for new users is therefore reduced, and new hires can be efficient quickly Review collected by and hosted on G2.com.

What do you dislike about Amadeus Sales & Event Management?

Amadeus doesn't integrate all booking systems yet Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Takes a little time to get used to it but well worth it"
5/5
What do you like best about Amadeus Sales & Event Management?

Being able to merge in word make corrections and save without having to re-emerge again Review collected by and hosted on G2.com.

What do you dislike about Amadeus Sales & Event Management?

Several steps need to be taken before something can be accomplished Review collected by and hosted on G2.com.

Joe A.
JA
Joe A.
Director of Information Technology
Hospitality
Enterprise (> 1000 emp.)
"The best software for hospitality in Sales & Event Management system"
4.5/5
What do you like best about Amadeus Sales & Event Management?

Although I am not a direct end user of our Sales & Event software, the feedback I gathered from our Sales & Catering team was that the product is great. The Intuitive interface and the accuracy of the data are what our team really like the product. Having the cloud-based solution is very helpful as well, especially for our sales and catering team who are always on the road and there is a time they forgot their laptop, they can simply log in to any computer and access the information for a certain group. Review collected by and hosted on G2.com.

What do you dislike about Amadeus Sales & Event Management?

Since we are on the hosted version, the common issues that we received from our end users are the speed when they fully utilize the program. There are instances that the printing is very slow as well as creating the BEOs. We would like to see the next 3-5 years that the Sales & Event Management software from Amadeus is fully integrated with our PMS systems and offer it as Saas product. One of the big factors as well as the pricing, it's quite expensive versus other competitors in the market such as Sales & Catering from Micros. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Easily and Accessible System"
5/5
What do you like best about Amadeus Sales & Event Management?

I love the ease of the program and ability to access it from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Amadeus Sales & Event Management?

I dislike how so many tabs each time a Merge document is generated. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Good stuff"
4.5/5
What do you like best about Amadeus Sales & Event Management?

That you can answer in the platform for many other platforms. Review collected by and hosted on G2.com.

What do you dislike about Amadeus Sales & Event Management?

Not applicable to what I am answering at this time. Review collected by and hosted on G2.com.

JM
Jake M.
Mid-Market (51-1000 emp.)
"Hotel salesPro"
4.5/5
What do you like best about Amadeus Sales & Event Management?

I have used SalesPro for about 5 years now. It is pretty user friendly and easy to use. I like the simplicity of it and how well it is used. Review collected by and hosted on G2.com.

What do you dislike about Amadeus Sales & Event Management?

In other systems, I have been able to assign one contact to multiple accounts without duplicating the contact. That’s probably the biggest thing I wish I had. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Easy and Simple"
5/5
What do you like best about Amadeus Sales & Event Management?

It was very simple when using, and did not take long to learn how to use. Review collected by and hosted on G2.com.

What do you dislike about Amadeus Sales & Event Management?

Have to enter the same information in many different places. Sometimes that gets time consuming when I am busy and is just a very unnecessary task. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Delphi is wonderful"
5/5
What do you like best about Amadeus Sales & Event Management?

Lookup, Filters, and Remote Capabilities Review collected by and hosted on G2.com.

What do you dislike about Amadeus Sales & Event Management?

Remote sessions with crystal often freeze on users Review collected by and hosted on G2.com.

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Pricing

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