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Micro F... Reviews
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# OpenText ZENworks Service Desk Pricing Overview

[Editedit](https://my.g2.com/opentext-zenworks-service-desk/pricings)

## OpenText ZENworks Service Desk Pricing Key Insights

Last updated on Apr 09, 2026

* * *

Information about OpenText ZENworks Service Desk pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase OpenText ZENworks Service Desk must be conducted with the seller.

* * *

Rated 4.5 / 5

\*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Pricing information for OpenText ZENworks Service Desk is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase OpenText ZENworks Service Desk must be conducted with the seller.

Show More

## Top-Rated Alternatives

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Freshservice

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View All Alternatives
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## OpenText ZENworks Service Desk Alternatives Pricing

The following is a quick overview of editions offered by other [Service Desk Software](https://www.g2.com/categories/service-desk)

| 

 ![Freshservice](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png)

[Freshservice](https://www.g2.com/products/freshservice/reviews)

##### STARTER

 | $19.00 | 
For getting started

- Incident Management
- Knowledge Base
- Self Service Portal
- SLA Management
- Workflow Automator
- Orchestration
- Access Controls Starter
- Analytics Starter 
- Multiple Portal Languages
- Custom SSL
- Marketplace Apps
- Mobile Apps
- 1000 Orchestration transactions/mo/account

[Show More](javascript:void(0);)
 |
| 

 ![SolarWinds Service Desk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_016f9502a5c1407463f90a3d5b7704ac/solarwinds-service-desk.png)

[SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews)

##### ESSENTIALS

 | $39.00Per Month | 
Includes:

- Incident Management
- Knowledge Base
- Service Portal
- Asset Management
- Service Catalog
- Change Management
- Service Level Agreement (SLA)
- Groups
- Custom Roles
- Internationalization
- Multi-Factor Authentication (MFA)
- Real time 24/7 Live Chat Support
- Light & Dark Mode
- Onboarding Services

[Show More](javascript:void(0);)
 |
| 

 ![SysAid](https://images.g2crowd.com/uploads/product/image/small_square/small_square_720f7fe3053ac293d3814d2b34792aaf/sysaid.png)

[SysAid](https://www.g2.com/products/sysaid/reviews)

##### Professional

 | $89.001 Admin | 
AI-native service management with unlimited Agentic AI. No usage caps, no approval workflows, no surprise invoices.

- Incident & ticket management
- Asset & configuration management (CMDB)
- AI-powered self-service for end users
- AI-powered chatbot for IT agents
- Data pool & customizable guardrails

 |

Various alternatives pricing & plans

Pricing information for the above various OpenText ZENworks Service Desk alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

##### Categories on G2

[
Service Desk
](https://www.g2.com/categories/service-desk)

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