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Openfire Reviews & Product Details

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Openfire Reviews (14)

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Verified User in Retail

Small-Business (50 or fewer emp.)

4/21/2022

"Openfire Review"

4.5/5

What do you like best about Openfire?

Yes, have been using this product for chatting between two persons in a secured envronment. Review collected by and hosted on G2.com.

What do you dislike about Openfire?

Need to provide more REST API featuring chat scraping for security purpose. Review collected by and hosted on G2.com.

José Roberto V.

Database & Application Support Manager

Enterprise (> 1000 emp.)

2/5/2021

"The internal communication tool that best suits your business needs..."

5/5

What do you like best about Openfire?

The configuration, administration and management of talk groups are easy to use. The server where the product must be mounted is within the reach of any micro-company that requires this product. Review collected by and hosted on G2.com.

What do you dislike about Openfire?

Currently at the company level we have a requirement on the use of openfire for effective communication, similar to a Microsoft product, that is, we need the processes of video calls, phone calls and other options that openfire on-premise does not support, we have seen the option of openfire web but this 2021 with the problem that FlashPlayer stopped working, we are concerned about implementing it and not having adequate support. Review collected by and hosted on G2.com.

Recommendations to others considering Openfire:

Currently Openfire meets the expectations of internal communication, we know that the market has other types of products for the same purpose; but today for today on a personal level, Openfire pleases and does what I need. Review collected by and hosted on G2.com.

What problems is Openfire solving and how is that benefiting you?

There was a need to have an internal communication tool that was audited by ourselves, Openfire helped us with this process because we can define the communication groups, we define them between departments without other departments mixing. This option helped us to separate confidential information between the sectors of the company. Review collected by and hosted on G2.com.

Jayesh P.

Network Manager

Mid-Market (51-1000 emp.)

6/29/2021

"Best software to create in house chat server"

5/5

What do you like best about Openfire?

Its open-source and very much stable. We are using this for the last ten years, never been down. Review collected by and hosted on G2.com.

What do you dislike about Openfire?

Nothing to dislike about it. almost perfect Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

9/2/2020

"Great Opensource communication tool"

5/5

What do you like best about Openfire?

It is free , opensource, has a lot of integrations and plugins. Review collected by and hosted on G2.com.

What do you dislike about Openfire?

Java memory issues on server side, We need to cron a restar of openfire service. Review collected by and hosted on G2.com.

Recommendations to others considering Openfire:

If you have no money to spend on a cloud based solution and you want a free, robust , stable solution where you are the owner of your data, then Openfire is for you Review collected by and hosted on G2.com.

What problems is Openfire solving and how is that benefiting you?

You have a free solutions that makes communications easy and free, and could be used in any hardware Review collected by and hosted on G2.com.

Nicolas (Nÿco) V.

Consultant solutions opensource collaboration/communication

Enterprise (> 1000 emp.)

2/21/2018

"Very simple and practical"

3.5/5

What do you like best about Openfire?

Openfire is very simple and highly graphical, which makes a good recommandation of beginner sysadmins Review collected by and hosted on G2.com.

What do you dislike about Openfire?

It does not scale high, so it is not suited for big corporations Review collected by and hosted on G2.com.

Heather S.

Director of Human Resources and Finance

Small-Business (50 or fewer emp.)

1/4/2018

"Openfire works great!"

5/5

What do you like best about Openfire?

We use Openfire for our internal instant messaging. As a virtual company, communication is key, and this helps us stay informed. Review collected by and hosted on G2.com.

What do you dislike about Openfire?

Sometimes it needs to be rebooted to prevent crashing. Can get annoying. Review collected by and hosted on G2.com.

David A.

Director Of Technical Operations

Small-Business (50 or fewer emp.)

10/17/2017

"OpenFire Chat Server"

4.5/5

What do you like best about Openfire?

We used the OpenFire Server for our internal IM platform. It integrated nicely with our Active Directory and running on the Linux platform "just worked". We had very little maintenance except for routine updates we need to do on it. Review collected by and hosted on G2.com.

What do you dislike about Openfire?

The plugin system was sometimes buggy, but got better with time. Our engineers also preferred other clients to the Openfire chat client, but thats the power of Opensource and choice. Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring

Enterprise (> 1000 emp.)

3/24/2017

"Most efficient XMPP server"

5/5

What do you like best about Openfire?

Allows plugins

Quite stable server

A product of Ignite realtime, which has related products Review collected by and hosted on G2.com.

What do you dislike about Openfire?

Admin console has many details

Not enough support from users to use

XMPP messages sometimes have delay span Review collected by and hosted on G2.com.

Recommendations to others considering Openfire:

An efficient XMPP server, arguably the best one since it is quite stable and open-source Review collected by and hosted on G2.com.

What problems is Openfire solving and how is that benefiting you?

Problems: a quite stable XMPP server for chat application

Benefits: A quite stable server, open-source, can handle a fair number of requests Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

6/1/2016

"Openfire works very well for help desk communication"

4.5/5

What do you like best about Openfire?

I like that openfire works very well for help desk communications. It has many different plugins and features that can be managed on the back end to give front end users more control over how they can help other people on their team. Review collected by and hosted on G2.com.

What do you dislike about Openfire?

I dislike the rate of which plugins are updated. Some plugins go almost a year or more without any updates so they fall behind and require older versions of their clients to use the plugins effectively. Review collected by and hosted on G2.com.

Recommendations to others considering Openfire:

Openfire is great if you're looking to have more of a selection of plugins for your xmpp server. They have a large selection and for the most part, the clients they have are very stable. Review collected by and hosted on G2.com.

What problems is Openfire solving and how is that benefiting you?

We use openfire's fastpath plugin to help our level 2 agents better assist our level 1 agents on their calls. Review collected by and hosted on G2.com.