--- title: Openfire Reviews meta_title: 'Openfire Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Openfire works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 14 scale: '5' date_modified: '2026-11-11' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software ---

Openfire Reviews & Product Details

User Insights

Average based on 14 real user reviews.

Openfire Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Openfire, and what problem is it built to solve?

Openfire is an XMPP messaging server designed to support real-time communication within and across organizations. It provides a server for messaging that is intended to be scalable and suitable for enterprise use.

What company sizes is Openfire designed for?

Openfire is designed for organizations ranging from self-employed users to teams of 51–200 employees.
  • Self-Employed
  • 1–10 employees
  • 11–50 employees
  • 51–200 employees

Openfire Reviews (14)

Reviews

Openfire Reviews (14)

4.7
14 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Openfire Review"
4.5/5
What do you like best about Openfire?

Yes, have been using this product for chatting between two persons in a secured environment. Review collected by and hosted on G2.com.

What do you dislike about Openfire?

Need to provide more REST API featuring chat scraping for security purpose. Review collected by and hosted on G2.com.

José Roberto V.
JV
José Roberto V.
Database & Application Support Manager
Enterprise (> 1000 emp.)
"The internal communication tool that best suits your business needs..."
5/5
What do you like best about Openfire?

The configuration, administration and management of talk groups are easy to use. The server where the product must be mounted is within the reach of any micro-company that requires this product. Review collected by and hosted on G2.com.

What do you dislike about Openfire?

Currently at the company level we have a requirement on the use of openfire for effective communication, similar to a Microsoft product, that is, we need the processes of video calls, phone calls and other options that openfire on-premise does not support, we have seen the option of openfire web but this 2021 with the problem that FlashPlayer stopped working, we are concerned about implementing it and not having adequate support. Review collected by and hosted on G2.com.

Jayesh P.
JP
Jayesh P.
Network Manager
Mid-Market (51-1000 emp.)
"Best software to create in house chat server"
5/5
What do you like best about Openfire?

Its open-source and very much stable. We are using this for the last ten years, never been down. Review collected by and hosted on G2.com.

What do you dislike about Openfire?

Nothing to dislike about it. almost perfect Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great Opensource communication tool"
5/5
What do you like best about Openfire?

It is free, opensource, has a lot of integrations and plugins. Review collected by and hosted on G2.com.

What do you dislike about Openfire?

Java memory issues on server side, We need to cron a restart of openfire service. Review collected by and hosted on G2.com.

Nicolas (Nÿco) V.
NV
Nicolas (Nÿco) V.
Consultant solutions opensource collaboration/communication
Enterprise (> 1000 emp.)
"Very simple and practical"
3.5/5
What do you like best about Openfire?

Openfire is very simple and highly graphical, which makes a good recommendation for beginner sysadmins Review collected by and hosted on G2.com.

What do you dislike about Openfire?

It does not scale high, so it is not suited for big corporations Review collected by and hosted on G2.com.

Heather S.
HS
Heather S.
Director of Human Resources and Finance
Small-Business (50 or fewer emp.)
"Openfire works great!"
5/5
What do you like best about Openfire?

We use Openfire for our internal instant messaging. As a virtual company, communication is key, and this helps us stay informed. Review collected by and hosted on G2.com.

What do you dislike about Openfire?

Sometimes it needs to be rebooted to prevent crashing. Can get annoying. Review collected by and hosted on G2.com.

David A.
DA
David A.
Director Of Technical Operations
Small-Business (50 or fewer emp.)
"OpenFire Chat Server"
4.5/5
What do you like best about Openfire?

We used the OpenFire Server for our internal IM platform. It integrated nicely with our Active Directory and running on the Linux platform "just worked". We had very little maintenance except for routine updates we need to do on it. Review collected by and hosted on G2.com.

What do you dislike about Openfire?

The plugin system was sometimes buggy, but got better with time. Our engineers also preferred other clients to the Openfire chat client, but that's the power of Opensource and choice. Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring
UO
Verified User in Outsourcing/Offshoring
Enterprise (> 1000 emp.)
"Most efficient XMPP server"
5/5
What do you like best about Openfire?

Allows plugins

Quite stable server

A product of Ignite realtime, which has related products Review collected by and hosted on G2.com.

What do you dislike about Openfire?

Admin console has many details

Not enough support from users to use

XMPP messages sometimes have delay span Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Openfire works very well for help desk communication"
4.5/5
What do you like best about Openfire?

I like that openfire works very well for help desk communications. It has many different plugins and features that can be managed on the back end to give front end users more control over how they can help other people on their team. Review collected by and hosted on G2.com.

What do you dislike about Openfire?

I dislike the rate of which plugins are updated. Some plugins go almost a year or more without any updates so they fall behind and require older versions of their clients to use the plugins effectively. Review collected by and hosted on G2.com.

Alexander H.
AH
Alexander H.
Debian Consultant
Small-Business (50 or fewer emp.)
"Working as expected"
4.5/5
What do you like best about Openfire?

open standards, open source, it's free :-D

Many authentication methods, a web-based client, external access also possible. Review collected by and hosted on G2.com.

What do you dislike about Openfire?

Sometimes after updates you have to search for a solution to get it running again. Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

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