Users report that Openfire excels in its ease of setup, with a score of 9.0, making it a preferred choice for small businesses looking for a quick deployment. In contrast, Ignite Realtime Spark, while also easy to set up with a score of 9.3, is noted for its slightly more complex initial configuration.
Reviewers mention that Ignite Realtime Spark shines in its user interface, achieving a high ease of use score of 9.6, which is particularly appreciated by mid-market users. Openfire, with a score of 8.8, is functional but lacks some of the intuitive design elements that Spark offers.
G2 users highlight that Openfire has a strong product direction, scoring a perfect 10.0, indicating a clear roadmap and commitment to future enhancements. Conversely, Ignite Realtime Spark's product direction score of 8.4 suggests some uncertainty about its future development, which may concern potential buyers.
Users on G2 report that Ignite Realtime Spark provides superior quality of support, with a score of 9.0, which is crucial for businesses that require reliable assistance. Openfire, with a lower score of 8.0, has received feedback indicating that support can be less responsive at times.
Reviewers say that Openfire is particularly beneficial for small businesses, with 50.0% of reviews coming from this segment, indicating its tailored features for smaller teams. In contrast, Ignite Realtime Spark is favored by mid-market companies, with 42.3% of reviews, suggesting it may offer more robust features suited for larger teams.
Users report that both products have their strengths, but Ignite Realtime Spark's higher score in meeting requirements (9.0) compared to Openfire's 8.8 indicates that Spark may better align with user needs and expectations, particularly in terms of feature set and functionality.
Pricing
Entry-Level Pricing
Ignite Realtime Spark
No pricing available
Openfire
No pricing available
Free Trial
Ignite Realtime Spark
No trial information available
Openfire
No trial information available
Ratings
Meets Requirements
9.0
20
8.8
14
Ease of Use
9.6
20
8.8
14
Ease of Setup
9.3
5
9.0
10
Ease of Admin
9.3
5
9.2
10
Quality of Support
9.0
18
8.0
9
Has the product been a good partner in doing business?
10.0
5
9.2
8
Product Direction (% positive)
8.4
22
10.0
13
Categories
Categories
Shared Categories
Ignite Realtime Spark
Openfire
Ignite Realtime Spark and Openfire are categorized as Other Office
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