Compare Openfire and Rocket.Chat 
Featured Products
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Mid-Market (50.4% of reviews)
Entry-Level Pricing
No pricing available
Free Per Year
Openfire
Star Rating
(14)4.7 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OpenfireRocket.Chat
Star Rating
(372)4.2 out of 5
Market Segments
Mid-Market (50.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Year
Browse all 4 pricing plansOpenfire vs Rocket.Chat
When assessing the two solutions, reviewers found Openfire easier to use, set up, and administer. Reviewers also preferred doing business with Openfire overall.
- Reviewers felt that Openfire meets the needs of their business better than Rocket.Chat.
- When comparing quality of ongoing product support, Openfire and Rocket.Chat provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Openfire over Rocket.Chat.
Pricing
Entry-Level Pricing
Openfire
No pricing availableRocket.Chat
Starter
Free
Per Year
Ideal for technical evaluation or small businesses
- Up to 50 users
- Self-managed only
- CORE CAPABILITIES, INCLUDING:
Free Trial
Openfire
No trial information availableRocket.Chat
No trial information availableRatings
Meets Requirements
8.8
14
8.6
282
Ease of Use
8.8
14
8.7
289
Ease of Setup
9.0
10
8.2
130
Ease of Admin
9.2
10
8.3
123
Quality of Support
8.0
9
8.0
237
Has the product been a good partner in doing business?
9.2
8
8.2
110
Product Direction (% positive)
10.0
13
8.4
278
Features by Category
Business Instant Messaging
Not enough data
8.6
165
Not enough data
8.1
175
Not enough data
8.0
167
Business Instant Messaging
Not enough data
7.7
108
Not enough data
7.6
103
Business Instant Messaging
Not enough data
7.8
151
Not enough data
9.0
170
Not enough data
8.5
125
Generative AI - Business Instant Messaging
Not enough data
9.0
5
AI - Business Instant Messaging
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
7.7
5
Not enough data
7.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.4
9
Not enough data
9.8
9
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
7.9
8
Not enough data
9.4
8
Collaboration Tools
Not enough data
8.5
25
|
Verified
Not enough data
8.5
17
Not enough data
8.7
13
Not enough data
9.2
18
|
Verified
Not enough data
9.1
13
|
Verified
Meeting Coordination
Not enough data
9.2
19
Not enough data
8.7
17
|
Verified
Not enough data
8.8
22
|
Verified
Not enough data
9.2
16
Software Type
Not enough data
8.2
23
|
Verified
Not enough data
9.4
17
|
Verified
Not enough data
9.0
21
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.9
59
Not enough data
8.7
53
Not enough data
9.2
63
Support
Not enough data
8.7
57
Not enough data
8.8
60
Not enough data
8.7
53
Generative AI
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Communication
Not enough data
8.7
107
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.7
48
Internal Use
Not enough data
8.0
109
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.7
82
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Openfire and Rocket.Chat share no categories
Unique Categories
Openfire is categorized as Other Office
Rocket.Chat is categorized as Business Instant Messaging, HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), Live Chat, Video Conferencing, and UCaaS Platforms
Reviews
Reviewers' Company Size
Openfire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
42.9%
Computer Software
21.4%
Retail
7.1%
Professional Training & Coaching
7.1%
Outsourcing/Offshoring
7.1%
Other
14.3%
Information Technology and Services
22.8%
Computer Software
14.6%
Hospital & Health Care
4.3%
Marketing and Advertising
3.6%
Education Management
3.6%
Other
51.1%
Alternatives
Discussions
Openfire has no discussions with answers
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
RL
I was actually fooled and scammed by someone I trusted with my funds through a transaction we did and I feel so disappointed and hurt knowing that someone...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
RL
I was actually fooled and scammed by someone I trusted with my funds through a transaction we did and I feel so disappointed and hurt knowing that someone...Read more
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
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