--- title: Signal Reviews meta\_title: 'Signal Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 454 reviews by the users' company size, role or industry to find out how Signal works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 454 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Confidentiality url: https://www.g2.com/categories/confidentiality --- ### Signal Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **secure communication** offered by Signal, enhancing privacy through features like PIN protection and disappearing chats. [(12 mentions)](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1441586&qs=pros-and-cons#reviews) Users appreciate the **simplicity and user-friendly interface** of Signal, enhancing their messaging experience remarkably. [(9 mentions)](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1441600&qs=pros-and-cons#reviews) Users love the **intuitive interface** of Signal, finding it simple and appealing for secure communication. [(8 mentions)](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1441880&qs=pros-and-cons#reviews) Users enjoy the **user-friendly interface** of Signal, making it simple to communicate effectively and securely. [(5 mentions)](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1441454&qs=pros-and-cons#reviews) Users value the **easy sharing** of multimedia on Signal, enhancing communication while ensuring complete privacy and security. [(5 mentions)](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1441841&qs=pros-and-cons#reviews) Users note the **limited user base** of Signal, impacting effective communication and reducing its functionality for business use. [(14 mentions)](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1441568&qs=pros-and-cons#reviews) Users experience **file sharing issues** with Signal, as large files can't be shared effectively, leading to frustration. [(7 mentions)](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1442204&qs=pros-and-cons#reviews) Users report a **steeper learning curve** with Signal, making it challenging for beginners to navigate its features. [(4 mentions)](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1441630&qs=pros-and-cons#reviews) Users find the **interface non-intuitive** , making it difficult for beginners to navigate and fully utilize Signal's features. [(4 mentions)](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1442034&qs=pros-and-cons#reviews) Users find the **limited options** in Signal, such as lack of group calls and stickers, quite frustrating. [(3 mentions)](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1441765&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Signal ##### 1. Communication Users appreciate the **secure communication** offered by Signal, enhancing privacy through features like PIN protection and disappearing chats. [ See 12 mentions ](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1441586&qs=pros-and-cons#reviews) See Related User Reviews ![Shoaib A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shoaib A.") SA Shoaib A. Mid-Market (51-1000 emp.) 3.5/5 "Shoaib Akhtar" What do you like about Signal? It's the best with respect to privacy of compared to the market dealers, has a lot of options to create the best way of communicating with respect to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Secure and private Messaging app !" What do you like about Signal? Signal is a great application to make secure conversations with our prospects.The application requires a PIN everytime we enter the application which ##### 2. Simple Users appreciate the **simplicity and user-friendly interface** of Signal, enhancing their messaging experience remarkably. [ See 9 mentions ](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1441600&qs=pros-and-cons#reviews) See Related User Reviews ![Ahmed H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahmed H.") AH Ahmed H. Small-Business (50 or fewer emp.) 5.0/5 "Great messaging app" What do you like about Signal? Great UI, simplicity is key. Very easy to use with large teams with time stamp. KS Kieran S. Small-Business (50 or fewer emp.) 5.0/5 "Perfect Encryption" What do you like about Signal? Its privacy and simplicity as a user platform are impeccable ##### 3. Intuitive Users love the **intuitive interface** of Signal, finding it simple and appealing for secure communication. [ See 8 mentions ](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1441880&qs=pros-and-cons#reviews) See Related User Reviews ![Ahmed H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahmed H.") AH Ahmed H. Small-Business (50 or fewer emp.) 5.0/5 "Great messaging app" What do you like about Signal? Great UI, simplicity is key. Very easy to use with large teams with time stamp. ![Shoaib T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shoaib T.") ST Shoaib T. Small-Business (50 or fewer emp.) 4.5/5 "Secure chat" What do you like about Signal? Love that it is actually 100 percent secure (unlike certain apps which claim to be secure but then you end up seeing ads about stuff you discuss). The ##### 4. Daily Use Users enjoy the **user-friendly interface** of Signal, making it simple to communicate effectively and securely. [ See 5 mentions ](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1441454&qs=pros-and-cons#reviews) See Related User Reviews ![Ahmed H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahmed H.") AH Ahmed H. Small-Business (50 or fewer emp.) 5.0/5 "Great messaging app" What do you like about Signal? Great UI, simplicity is key. Very easy to use with large teams with time stamp. ![Nekkala N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nekkala N.") NN Nekkala N. Enterprise (\> 1000 emp.) 4.5/5 "Signal is Simple" What do you like about Signal? Highly secured and User Friendly with more features, ##### 5. Easy Sharing Users value the **easy sharing** of multimedia on Signal, enhancing communication while ensuring complete privacy and security. [ See 5 mentions ](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1441841&qs=pros-and-cons#reviews) See Related User Reviews AM Aakriti M. Small-Business (50 or fewer emp.) 5.0/5 "Secure Messaging platform with privacy." What do you like about Signal? Signal is end- to -end encrypted which ensures 100% privacy. It is so easy to communicate with people even when they are far from us. It is also ad-fr ![Rupendra S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rupendra S.") RS Rupendra S. Small-Business (50 or fewer emp.) 2.5/5 "Very good buisness messaging application" What do you like about Signal? The best thing signal provides is that it have high level of privacy the chats are encrypted not stored any where so there is sense of trust in commun ### 5 Cons or Disadvantages of Signal ##### 1. Missing Features Users note the **limited user base** of Signal, impacting effective communication and reducing its functionality for business use. [ See 14 mentions ](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1441568&qs=pros-and-cons#reviews) See Related User Reviews ![Shoaib A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shoaib A.") SA Shoaib A. Mid-Market (51-1000 emp.) 3.5/5 "Shoaib Akhtar" What do you dislike about Signal? Being a user I thing what I have experience is a good but not the best use interface, there are still a lot of work that needs to be done on user inte VC vejanand c. Small-Business (50 or fewer emp.) 4.5/5 "my experience on using signal" What do you dislike about Signal? 1. voice and video calling is currently limited to eight people. 2. you can't send more than one file at a time. 3. live location sharing is not ava ##### 2. File Sharing Issues Users experience **file sharing issues** with Signal, as large files can't be shared effectively, leading to frustration. [ See 7 mentions ](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1442204&qs=pros-and-cons#reviews) See Related User Reviews ![sachin g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sachin g.") SG sachin g. Small-Business (50 or fewer emp.) 3.0/5 "Overall the experience was good but one thing i am hating." What do you dislike about Signal? Overall the experience is good but i am frustrated with not receiving messages until i open the app. i've adjusted settings for unrestricted data batt VC vejanand c. Small-Business (50 or fewer emp.) 4.5/5 "my experience on using signal" What do you dislike about Signal? 1. voice and video calling is currently limited to eight people. 2. you can't send more than one file at a time. 3. live location sharing is not ava ##### 3. Learning Curve Users report a **steeper learning curve** with Signal, making it challenging for beginners to navigate its features. [ See 4 mentions ](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1441630&qs=pros-and-cons#reviews) See Related User Reviews ![Neftali A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neftali A.") NA Neftali A. Small-Business (50 or fewer emp.) 5.0/5 "Good alternative" What do you dislike about Signal? You need a little more time to get use to work with. SD Shantanu D. Enterprise (\> 1000 emp.) 4.5/5 "Efficient messaging application for the business environment" What do you dislike about Signal? It is not as Ui friendly as whats app. You need to get used to the application. Most features are restricted due to privacy protections and not easy t ##### 4. Not Intuitive Users find the **interface non-intuitive** , making it difficult for beginners to navigate and fully utilize Signal's features. [ See 4 mentions ](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1442034&qs=pros-and-cons#reviews) See Related User Reviews ![kumar a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "kumar a.") KA kumar a. Small-Business (50 or fewer emp.) 4.5/5 "Great communication app for all my needs" What do you dislike about Signal? I wish they improved the UI and made it easier to use. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "The secure way to connect" What do you dislike about Signal? They should improve their video calling feature as it's not that much user friendly. ##### 5. Limited Options Users find the **limited options** in Signal, such as lack of group calls and stickers, quite frustrating. [ See 3 mentions ](https://www.g2.com/products/open-whisper-systems-signal/reviews?filters%5Bsentiment_snippet%5D=1441765&qs=pros-and-cons#reviews) See Related User Reviews ![Sharoon K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sharoon K.") SK Sharoon K. Small-Business (50 or fewer emp.) 5.0/5 "Is Signal the Best Secure Messaging App? A Comprehensive review" What do you dislike about Signal? It doesnot have a feature of group video call, channel options. The app is not that famous on the other part which makes it difficult to communicate w ![Rupendra S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rupendra S.") RS Rupendra S. Small-Business (50 or fewer emp.) 2.5/5 "Very good buisness messaging application" What do you dislike about Signal? Nothing to dislike about signal but the features they are providing apart from chatting is quite less they need to work more on making chats interacti ## Top-Rated Alternatives [ ![BBM Enterprise](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4086bcdfac698e757522a78f4165e129/bbm-enterprise.png "BBM Enterprise") BBM Enterprise 3.9/5(20) ](https://www.g2.com/products/bbm-enterprise/reviews) [ ![Keeper Password Manager](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_01594bd607354336a9061abbe06a71a2/keeper-password-manager.png "Keeper Password Manager") Keeper Password Manager 4.6/5(1,235) ](https://www.g2.com/products/keeper-password-manager/reviews) [ ![Progress MOVEit](https://images.g2crowd.com/uploads/product/hd_favicon/5b00e6dcd9914c9bcd5d86a4aeac7af2/progress-moveit.svg "Progress MOVEit") Progress MOVEit 4.4/5(529) ](https://www.g2.com/products/progress-moveit/reviews) [ View All Alternatives ](https://www.g2.com/products/open-whisper-systems-signal/competitors/alternatives) ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 6/5/2026 "Secure Messaging Across Devices. Perfect for Team Chats and Groups" 5/5 What do you like best about Signal? I love how secure Signal makes me feel, and how easy it is to use across all my devices. Review collected by and hosted on G2.com. What do you dislike about Signal? Nothing really at the moment. It does everything me and my team need it to with the use of chats and groups. Review collected by and hosted on G2.com. What problems is Signal solving and how is that benefiting you? We have replaced both Slack and Whatsapp as communication tools for the company. We use signal for company wide communications, as well as different groups per event or job type. We too have individual chats for tasks that dont involve everyone. We can do it all in one place Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Paul B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul B.") PB Paul B. Virtual Assistant Small-Business (50 or fewer emp.) 2/2/2026 "The gold standard for private, secure, and bloat-free communication." 4.5/5 What do you like best about Signal? The industry-standard end-to-end encryption is the biggest draw for me. Unlike other "secure" apps, Signal is open-source and operated by a non-profit, which removes the profit motive from my personal data. The UI is clean, the desktop sync is seamless, and the "disappearing messages" feature is handled much more intuitively than its competitors. Review collected by and hosted on G2.com. What do you dislike about Signal? The biggest hurdle remains the "network effect." It is often difficult to convince less tech-savvy clients or colleagues to switch over from WhatsApp or Telegram. Additionally, while the call quality has improved significantly, it can still be slightly less stable than some of the larger, resource-heavy enterprise platforms during low-bandwidth situations. Review collected by and hosted on G2.com. What problems is Signal solving and how is that benefiting you? Signal solves the problem of "data leakage" in professional communications. It allows me to discuss sensitive project details and share proprietary information with the peace of mind that no third party is harvesting that metadata. It has effectively replaced insecure SMS and less-private messaging apps for my most critical daily interactions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jonathan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan B.") JB Jonathan B. Videographer Mid-Market (51-1000 emp.) 4/17/2026 "Top-Notch Security and Safe, Easy Global Communication" 5/5 What do you like best about Signal? The security of Signal is top notch. I like that there needs to be verified numbers and users. It makes communicating with others around the world easy, safe, and secure. Review collected by and hosted on G2.com. What do you dislike about Signal? No downsides that I see yet. In my experience, it has all worked well. Review collected by and hosted on G2.com. What problems is Signal solving and how is that benefiting you? Allows me to quickly and securley message my colleagues around the world Review collected by and hosted on G2.com. Show More 4/20/2026 Current UserValidated ReviewerSource: Organic ![Natasha C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natasha C.") NC Natasha C. Musician Small-Business (50 or fewer emp.) 1/6/2026 "Outstanding Privacy Features Set This Messenger Apart" 5/5 What do you like best about Signal? One thing I really appreciate is the privacy feature, which is something many other messenger apps are missing. Review collected by and hosted on G2.com. What do you dislike about Signal? Since not many people use it, I often find myself having to explain to others how to use it if I want to message them. Review collected by and hosted on G2.com. What problems is Signal solving and how is that benefiting you? Privacy is an important aspect for me when using any software. I always look for features that help protect my personal information and ensure my data remains secure. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kyle P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle P.") KP Kyle P. Dog Walker Consumer Services Small-Business (50 or fewer emp.) 1/15/2025 "Secure, Simple, and a Lifesaver for My Growing Dog Sitting Business 🐾" 4.5/5 What do you like best about Signal? As a small business owner just getting my private dog sitting company off the ground, Signal has been an absolute godsend. What I love most is the end-to-end encryption — it gives me and my clients peace of mind knowing our conversations stay between us. Whether I’m coordinating pet pickup times, sharing real-time updates and photos of their furry family members, or just checking in for last-minute changes, Signal makes communication seamless and ultra-private. No ads, no tracking, no unnecessary distractions — just clean, secure messaging. Review collected by and hosted on G2.com. What do you dislike about Signal? Honestly, not much to complain about. If I had to nitpick, it’s that Signal doesn’t offer business-specific tools like labels or scheduling features for messages. It’s a super secure messaging app, but not a full-fledged CRM. Still, for my purposes — direct, professional, and private communication — it does the job flawlessly. Review collected by and hosted on G2.com. What problems is Signal solving and how is that benefiting you? Trust is everything in the pet care world. My clients need to feel confident that when they’re away, their pets are in good hands — and Signal helps me build that trust. By using Signal for all communication, I can share timely updates, photos, and even short videos without worrying about privacy leaks or spam. It also keeps all my messaging in one place, which is especially helpful as I juggle multiple clients while building my reputation. Review collected by and hosted on G2.com. Show More 7/23/2025 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 12/16/2025 "Unmatched Chat Privacy and Security" 5/5 What do you like best about Signal? The security and privacy of your chats is essential. The fact that no one can access your information is crucial. It's simple to use and easy to add friends or create new groups. It's easy to send pictures or links. It's easy to go search for any links or photos added to a chat in a separate window. Review collected by and hosted on G2.com. What do you dislike about Signal? I dislike that I cannot screenshot a chat but understand it is due to the privacy of the software. Review collected by and hosted on G2.com. What problems is Signal solving and how is that benefiting you? I'm currently having no problems with the software. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Elmer F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elmer F.") EF Elmer F. LI Regional Organizer Small-Business (50 or fewer emp.) 10/16/2025 "Secure and Easy to Use, but Lacks Community Features Like WhatsApp" 5/5 What do you like best about Signal? secure and easy to use comms platform; enjoy the e2e encryption and services Review collected by and hosted on G2.com. What do you dislike about Signal? I wish it did more to compete with apps like whatsapp that have developed communities in their platform thus elevating the utility of the platform Review collected by and hosted on G2.com. What problems is Signal solving and how is that benefiting you? It is allowing for E2E supported convos that otherwise would not be happening in the world we're in right now particularly as whatsapp and messenger are not as secure as Signal. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Peter S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter S.") PS Peter S. Assistant Director of Media Pitching Public Relations and Communications Mid-Market (51-1000 emp.) 7/29/2025 "Easy to use, secure messaging app with steadily improving quality." 5/5 What do you like best about Signal? Biggest upside is that it is secure. No big tech company breathing down my neck as I chat. No ads pulling me away or interrupting the conversation. Review collected by and hosted on G2.com. What do you dislike about Signal? Video chat is still a bit laggy and unreliable. It's probably the area that needs the most improvement. Group video chats in particular. Review collected by and hosted on G2.com. What problems is Signal solving and how is that benefiting you? Signal gives my family and my team a one-stop place to communicate. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Katie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie D.") KD Katie D. Customer Care Manager Small-Business (50 or fewer emp.) 10/22/2025 "Great app" 5/5 What do you like best about Signal? That it is protected and private. You can send images and text. Review collected by and hosted on G2.com. What do you dislike about Signal? Not much, I have no complaints at all. It works well. Review collected by and hosted on G2.com. What problems is Signal solving and how is that benefiting you? I am talking to people more securely and privately than on my general text message. As well as international conversation via wifi is free. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Niranjan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Niranjan L.") NL Niranjan L. Professional Consultant Telecommunications Small-Business (50 or fewer emp.) 2/23/2022 "Signal Experience" 4.5/5 What do you like best about Signal? Singal is one of the matured apps in the secured VoIP communication industry. I've been using the Signal app since 2017, and mostly I like the voice quality. moreover, most of the privacy functions originated from the signal application team, such as message disappearing, user privacy settings Review collected by and hosted on G2.com. What do you dislike about Signal? Sometimes it will take a considerable amount of time to create the tunnel with the peer device. It's a perfect app for privacy seekers Review collected by and hosted on G2.com. What problems is Signal solving and how is that benefiting you? we can set a message disappearing time; I just wanted serverless communication Peer to Peer communication; hope signal does not capture users' privacy & confidential data Review collected by and hosted on G2.com. Show More 6/4/2025 Validated ReviewerSource: Organic ## Work at Signal? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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