The G2 on Signal

Signal Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value Signal's unparalleled security, appreciating its end-to-end encryption for private and reliable communication. (51 mentions)

Users appreciate the easy-to-use interface of Signal, facilitating a smooth transition for newcomers and distraction-free communication. (32 mentions)

Users love Signal's clean and easy user interface, making it accessible and distraction-free for newcomers. (16 mentions)

Users love Signal for its user-friendly features and strong emphasis on privacy and security in messaging. (14 mentions)

Users value Signal for its unparalleled privacy and secure communication, making it a trusted choice for messaging. (12 mentions)

Users feel Signal has missing features, such as limited calling, file sharing, and lack of location services. (14 mentions)

Users face file sharing issues with Signal, including delays and limitations on large files and data recovery. (7 mentions)

Users experience connectivity issues with Signal, leading to delays and occasional message transmission failures. (4 mentions)

Users find Signal's learning curve steep, requiring time to navigate nested features without any guidance. (4 mentions)

Users note the limited features of Signal compared to other messaging apps, affecting their overall experience and usability. (4 mentions)

Users find Signal's interface not intuitive, particularly for beginners, due to deep nesting and lack of guidance. (4 mentions)

Top Pros or Advantages of Signal

1. Security

Users value Signal's unparalleled security, appreciating its end-to-end encryption for private and reliable communication.

See 51 mentions

See Related User Reviews

Akash S.

Mid-Market (51-1000 emp.)

5.0/5

"Peak to privacy and Productivity."

What do you like about Signal?

Safe and Secure. One of the most commercial use software.

Anurag K.

Small-Business (50 or fewer emp.)

4.5/5

"Signal: A Seamless and Secure Communication Solution for the Modern World"

What do you like about Signal?

Signal's unparalleled commitment to end-to-end encryption enseure that my conversation remain truly private and secure, setting it apart as a trustwor

2. Ease of Use

Users appreciate the easy-to-use interface of Signal, facilitating a smooth transition for newcomers and distraction-free communication.

See 32 mentions

See Related User Reviews

Sharoon K.

Small-Business (50 or fewer emp.)

5.0/5

"Is Signal the Best Secure Messaging App? A Comprehensive review"

What do you like about Signal?

Signal's interface is clean and easy, making it easy for newcomers to adapt. The app doesn't bombard you with ads or clutter, creating a distraction-f

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"The secure way to connect"

What do you like about Signal?

What I really like about signal is their data security. They clearly denied anyone to provide the customer's data (even government). The UI is easy to

3. User Interface

Users love Signal's clean and easy user interface, making it accessible and distraction-free for newcomers.

See 16 mentions

See Related User Reviews

Sharoon K.

Small-Business (50 or fewer emp.)

5.0/5

"Is Signal the Best Secure Messaging App? A Comprehensive review"

What do you like about Signal?

Signal's interface is clean and easy, making it easy for newcomers to adapt. The app doesn't bombard you with ads or clutter, creating a distraction-f

Neftali A.

Small-Business (50 or fewer emp.)

5.0/5

"Good alternative"

What do you like about Signal?

Signal has an Easy user interface to work with

4. Features

Users love Signal for its user-friendly features and strong emphasis on privacy and security in messaging.

See 14 mentions

See Related User Reviews

Nikita S.

Mid-Market (51-1000 emp.)

4.5/5

"Encrypted, private and available for every user"

What do you like about Signal?

It is most encrypted and secure app we use. It has very good features which are easy to use and understand by any user. Help us to lock and check

Bhaven J.

Mid-Market (51-1000 emp.)

4.0/5

"Signal App Review"

What do you like about Signal?

Signal app is an open-source platform with a strong emphasis on user privacy, with most of the features that the major messaging platforms have. Signa

5. Communication

Users value Signal for its unparalleled privacy and secure communication, making it a trusted choice for messaging.

See 12 mentions

See Related User Reviews

CountingStars D.

Small-Business (50 or fewer emp.)

4.5/5

"Secure & Easy To Use"

What do you like about Signal?

Signal is just like WhatsApp, but more secure; this makes it ideal for communicating with clients about projects, knowing that it's encrypted and priv

Anurag K.

Small-Business (50 or fewer emp.)

4.5/5

"Signal: A Seamless and Secure Communication Solution for the Modern World"

What do you like about Signal?

Signal's unparalleled commitment to end-to-end encryption enseure that my conversation remain truly private and secure, setting it apart as a trustwor

Top Cons or Disadvantages of Signal

1. Missing Features

Users feel Signal has missing features, such as limited calling, file sharing, and lack of location services.

See 14 mentions

See Related User Reviews

Bhaven J.

Mid-Market (51-1000 emp.)

4.0/5

"Signal App Review"

What do you dislike about Signal?

Signal has many privacy features such as two-factor authentication for the app, but the token for confirming the user is only asked once daily. Signal

vejanand c.

Small-Business (50 or fewer emp.)

4.5/5

"my experience on using signal"

What do you dislike about Signal?

1. voice and video calling is currently limited to eight people. 2. you can't send more than one file at a time. 3. live location sharing is not ava

2. File Sharing Issues

Users face file sharing issues with Signal, including delays and limitations on large files and data recovery.

See 7 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Bringing locations closer"

What do you dislike about Signal?

None as of the moment. But its good to have like a wide range of emojis, built in gifs or customized backgrounds, keyboards, tone, names, etc. do not

Divyanshu S.

Small-Business (50 or fewer emp.)

5.0/5

"Signal- Communication Service"

What do you dislike about Signal?

messages are deleted with time out runs and it is de centralises with which we can not restore the lost data and other lost information.

3. Connectivity Issues

Users experience connectivity issues with Signal, leading to delays and occasional message transmission failures.

See 4 mentions

See Related User Reviews

Benjamin B.

Small-Business (50 or fewer emp.)

5.0/5

"superb save messenger"

What do you dislike about Signal?

nothing really, it works mostly super, sometimes some message dont get transmitted, maybe my connection maybe serverside issues..

Niranjan L.

Small-Business (50 or fewer emp.)

4.5/5

"Signal Experience"

What do you dislike about Signal?

Sometimes it will take a considerable amount of time to create the tunnel with the peer device. It's a perfect app for privacy seekers

4. Learning Curve

Users find Signal's learning curve steep, requiring time to navigate nested features without any guidance.

See 4 mentions

See Related User Reviews

Shantanu D.

Enterprise (> 1000 emp.)

4.5/5

"Efficient messaging application for the business environment"

What do you dislike about Signal?

It is not as Ui friendly as whats app. You need to get used to the application. Most features are restricted due to privacy protections and not easy t

Neftali A.

Small-Business (50 or fewer emp.)

5.0/5

"Good alternative"

What do you dislike about Signal?

You need a little more time to get use to work with.

5. Limited Features

Users note the limited features of Signal compared to other messaging apps, affecting their overall experience and usability.

See 4 mentions

See Related User Reviews

Elmer F.

Small-Business (50 or fewer emp.)

5.0/5

"Secure and Easy to Use, but Lacks Community Features Like WhatsApp"

What do you dislike about Signal?

I wish it did more to compete with apps like whatsapp that have developed communities in their platform thus elevating the utility of the platform

Shantanu D.

Enterprise (> 1000 emp.)

4.5/5

"Efficient messaging application for the business environment"

What do you dislike about Signal?

It is not as Ui friendly as whats app. You need to get used to the application. Most features are restricted due to privacy protections and not easy t

6. Not Intuitive

Users find Signal's interface not intuitive, particularly for beginners, due to deep nesting and lack of guidance.

See 4 mentions

See Related User Reviews

kumar a.

Small-Business (50 or fewer emp.)

4.5/5

"Great communication app for all my needs"

What do you dislike about Signal?

I wish they improved the UI and made it easier to use.

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"The secure way to connect"

What do you dislike about Signal?

They should improve their video calling feature as it's not that much user friendly.

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Kyle P.

Dog Walker

Small-Business (50 or fewer emp.)

1/15/2025

"Secure, Simple, and a Lifesaver for My Growing Dog Sitting Business 🐾"

4.5/5

What do you like best about Signal?

As a small business owner just getting my private dog sitting company off the ground, Signal has been an absolute godsend. What I love most is the end-to-end encryption — it gives me and my clients peace of mind knowing our conversations stay between us. Whether I’m coordinating pet pickup times, sharing real-time updates and photos of their furry family members, or just checking in for last-minute changes, Signal makes communication seamless and ultra-private. No ads, no tracking, no unnecessary distractions — just clean, secure messaging. Review collected by and hosted on G2.com.

What do you dislike about Signal?

Honestly, not much to complain about. If I had to nitpick, it’s that Signal doesn’t offer business-specific tools like labels or scheduling features for messages. It’s a super secure messaging app, but not a full-fledged CRM. Still, for my purposes — direct, professional, and private communication — it does the job flawlessly. Review collected by and hosted on G2.com.

What problems is Signal solving and how is that benefiting you?

Trust is everything in the pet care world. My clients need to feel confident that when they’re away, their pets are in good hands — and Signal helps me build that trust. By using Signal for all communication, I can share timely updates, photos, and even short videos without worrying about privacy leaks or spam. It also keeps all my messaging in one place, which is especially helpful as I juggle multiple clients while building my reputation. Review collected by and hosted on G2.com.

Elmer F.

LI Regional Organizer

Small-Business (50 or fewer emp.)

10/16/2025

"Secure and Easy to Use, but Lacks Community Features Like WhatsApp"

5/5

What do you like best about Signal?

secure and easy to use comms platform; enjoy the e2e encryption and services Review collected by and hosted on G2.com.

What do you dislike about Signal?

I wish it did more to compete with apps like whatsapp that have developed communities in their platform thus elevating the utility of the platform Review collected by and hosted on G2.com.

Peter S.

Assistant Director of Media Pitching

Public Relations and Communications

Mid-Market (51-1000 emp.)

7/29/2025

"Easy to use, secure messaging app with steadily improving quality."

5/5

What do you like best about Signal?

Biggest upside is that it is secure. No big tech company breathing down my neck as I chat. No ads pulling me away or interrupting the conversation. Review collected by and hosted on G2.com.

What do you dislike about Signal?

Video chat is still a bit laggy and unreliable. It's probably the area that needs the most improvement. Group video chats in particular. Review collected by and hosted on G2.com.

Katie D.

Customer Care Manager

Small-Business (50 or fewer emp.)

10/22/2025

"Great app"

5/5

What do you like best about Signal?

That it is protected and private. You can send images and text. Review collected by and hosted on G2.com.

What do you dislike about Signal?

Not much, I have no complaints at all. It works well. Review collected by and hosted on G2.com.

Niranjan L.

Engineer Enterprise Business

Telecommunications

Small-Business (50 or fewer emp.)

2/23/2022

"Signal Experience"

4.5/5

What do you like best about Signal?

Singal is one of the matured apps in the secured VoIP communication industry. I've been using the Signal app since 2017, and mostly I like the voice quality. moreover, most of the privacy functions originated from the signal application team, such as message disappearing, user privacy settings Review collected by and hosted on G2.com.

What do you dislike about Signal?

Sometimes it will take a considerable amount of time to create the tunnel with the peer device. It's a perfect app for privacy seekers Review collected by and hosted on G2.com.

Patrick S.

BDR

Small-Business (50 or fewer emp.)

6/5/2025

"Communication without espionage"

4/5

What do you like best about Signal?

I like that I can communicate with my Intel peers while there on the inside using Signal. It has allowed us to broaden our means of communication. Review collected by and hosted on G2.com.

What do you dislike about Signal?

Not a lot to complain about here. Pretty straightforward messaging app Review collected by and hosted on G2.com.

sachin g.

UX Designer

Small-Business (50 or fewer emp.)

5/29/2024

"Overall the experience was good but one thing i am hating."

3/5

What do you like best about Signal?

signal messenger has been trusted campanion for 2.5 years enjoying its seamless and secure messaging experience, it's stand out as a top choice. Review collected by and hosted on G2.com.

What do you dislike about Signal?

Overall the experience is good but i am frustrated with not receiving messages until i open the app. i've adjusted settings for unrestricted data battery use, and disabled app pausing, but the issue persists. additionally, sent message don't go through unless the app is open, this is very irritaing. please fix this issue. I am on an android 14 phone with the latest app. Review collected by and hosted on G2.com.

Neftali A.

E&C Unifier Admin & Document Control Analyst

Small-Business (50 or fewer emp.)

10/15/2024

"Good alternative"

5/5

What do you like best about Signal?

Signal has an Easy user interface to work with Review collected by and hosted on G2.com.

What do you dislike about Signal?

You need a little more time to get use to work with. Review collected by and hosted on G2.com.

Verified User in Investment Management

Small-Business (50 or fewer emp.)

1/23/2025

"One of the best open source messaging service with end to end encryption."

3/5

What do you like best about Signal?

Somehow it is unique compared to other messegaing platforms. Review collected by and hosted on G2.com.

What do you dislike about Signal?

Nothing to dislike but the logo can be more attractive. Review collected by and hosted on G2.com.

CountingStars D.

Social Media Marketing Specialist

Small-Business (50 or fewer emp.)

5/8/2024

"Secure & Easy To Use"

4.5/5

What do you like best about Signal?

Signal is just like WhatsApp, but more secure; this makes it ideal for communicating with clients about projects, knowing that it's encrypted and private. There are worries around WhatsApp since Meta bought it - Signal gives us peace of mind. It's also available on desktop and works seamlessly for both calls and messages, it also has a screen share option like Zoom, which is great. Review collected by and hosted on G2.com.

What do you dislike about Signal?

The ringtone for calls on my desktop is a bit jarring Review collected by and hosted on G2.com.