---
title: Onyx Platform Reviews
meta_title: 'Onyx Platform Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Onyx Platform works for a business like yours.
date_modified: '2026-08-14'
parent_category:
  name: Insurance
  url: https://www.g2.com/categories/insurance
---


# Onyx Platform Reviews
**Vendor:** Onyx Platform  
**Category:** [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)
## About Onyx Platform
Onyx brings the technology underneath your insurance agency or upline into one connected platform: CRM, dialer and telephony, lead management, compliance, QA, and reporting. Leads route to the right licensed agent using your rules. Customer profiles, policy data, scripts, recordings, dispositions, and follow-ups stay connected, while live dashboards show performance by agent, source, campaign, state, and more. Built-in call recording, DNC processes, QA scorecards, and audit-ready records strengthen your compliance foundation. Onyx also connects with quoting, enrollment, communication, and lead partners. A dedicated launch team supports data import, number porting, routing setup, configuration, and training. Built by insurance operators and technologists, Onyx gives your team technology they can count on, helps you make decisions from cleaner data, and supports a stronger, more valuable business.






- [View Onyx Platform pricing details and edition comparison](https://www.g2.com/products/onyx-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-17+18%3A47%3A46+-0500&secure%5Bsession_id%5D=55227039-b6ef-42ef-9e7f-386253e82f47&secure%5Btoken%5D=a50a93c99db380a05992c9524f282aad7a26a718899c55eb1580620914407243&format=llm_user)

## Onyx Platform Features
**Relationship Management - Insurance CRM**
- Renewal Management
- Client Communication Tools
- Lead Tracking
- Contact Management
- Winbacks
- Communication History
- Activity Management
- Reputation Management
- Template Management
- Interaction Tracking
- Activity Tracking
- Lead Management
- Task Management
- Email Management
- Sales Pipeline Management
- Workflow Management
- Insurance Management

**Follow up Automation - Insurance CRM**
- Automated Follow-Ups
- Marketing Campaigns

**Document Management - Insurance CRM**
- Documentation handling

**Integrations & Reports - Insurance CRM**
- Integrations
- Reporting & Analytics

**Additional Functionality**
- Sales Reports
- Customer Database
- Email Templates
- Alerts/Notifications
- Mobile Access
- Calendar/Reminder System
- Task Scheduling
- API
- Access Controls/Permissions
- Activity Dashboard
- Data Import/Export
- Customizable Reports
- Forecasting
- Generative AI
- Marketing Automation
- For Insurance Industry
- AI Copilot
- Quotes/Estimates
- Lead Capture

## Top Onyx Platform Alternatives
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,304 reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,842 reviews)
  - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) - 4.3/5.0 (389 reviews)