Generated from real user reviews
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Melissa M.
Mid-Market (51-1000 emp.)
5.0/5
"Easy to Use, Modern Features, and Quick, Helpful Support"
What do you like about OnShift?
OnShift is very easy to use and offers many updated, modern features. Their customer service is also great—quick to respond and genuinely helpful when
David T.
Mid-Market (51-1000 emp.)
3.5/5
"It's great for messaging our staff. BUT there are issues like not matching up with time keeping."
What do you like about OnShift?
The best part of this software is the messaging part. It is easy to mass message and get info out quickly.
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Health Services Assistant"
What do you like about OnShift?
I love that It's easy to navigate and use
Shane M.
Small-Business (50 or fewer emp.)
5.0/5
"This program is a lot easier to learn than all others related to scheduling"
What do you like about OnShift?
You can do everything you need to from this app and you don't have to jump around to different programs or apps
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Melissa M.
Mid-Market (51-1000 emp.)
5.0/5
"Easy to Use, Modern Features, and Quick, Helpful Support"
What do you like about OnShift?
OnShift is very easy to use and offers many updated, modern features. Their customer service is also great—quick to respond and genuinely helpful when
David T.
Mid-Market (51-1000 emp.)
3.5/5
"It's great for messaging our staff. BUT there are issues like not matching up with time keeping."
What do you like about OnShift?
The best part of this software is the messaging part. It is easy to mass message and get info out quickly.
See Related User Reviews
Lori V.
Mid-Market (51-1000 emp.)
4.5/5
"Scheduling made efficient!"
What do you dislike about OnShift?
Sometimes the application seems to not work as it should.
Jessica S.
Mid-Market (51-1000 emp.)
5.0/5
"Easy to Use"
What do you dislike about OnShift?
Birthdays revert to current year. That's about it.
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Anata W.
Enterprise (> 1000 emp.)
3.5/5
"Keep up to date with important rules and requirements"
What do you dislike about OnShift?
This is not a downside, but a thing that may not expect as it is. Honestly, OnShift can be complex to implement and set up, especially for larger orga
See Related User Reviews
David T.
Mid-Market (51-1000 emp.)
3.5/5
"It's great for messaging our staff. BUT there are issues like not matching up with time keeping."
What do you dislike about OnShift?
We implemented this software slowly and it has become an okay tool. I would like to see it connected to our time clocks so that we can better track ou
See Related User Reviews
Anata W.
Enterprise (> 1000 emp.)
3.5/5
"Keep up to date with important rules and requirements"
What do you dislike about OnShift?
This is not a downside, but a thing that may not expect as it is. Honestly, OnShift can be complex to implement and set up, especially for larger orga
The simplicity of it. Everything is clear and laid out in front of you and it just makes it easier for everybody to access/use Review collected by and hosted on G2.com.
Nothing at all. Very user friendly and easy to navigate. Review collected by and hosted on G2.com.
OnShift is a software developed for scheduling and new hire management. I appreciate the high level of customer service. Mia is a huge asset to OnShift and is always responsive. Thank you to the OnShift Team! Review collected by and hosted on G2.com.
Sometimes new hires would have issues creating a profile, but Mia was always there to help. Review collected by and hosted on G2.com.
How at a click of a button I can see my schedule any messages from my company I get rewards for my performance as well as I can request days or time off with a click of a button. Review collected by and hosted on G2.com.
Wish it would show more details on certain tabs. Review collected by and hosted on G2.com.
Easy way to view schedule and also pick up shifts/ connect to my staff scheduler without calling the job Review collected by and hosted on G2.com.
Constant text messages from my job about available shifts Review collected by and hosted on G2.com.
I like how easy it is to use the platform to set up the employee schedule. It is user friendly and easy to navigate. I appreciate being able to pull reports on overtime which saves me the time from logging on to the payroll system. I like there is a mobile app available even though it does not have all the capabilities of the actual website. I think it is also great for communicating with staff because you can send individual and group messages. Review collected by and hosted on G2.com.
There are two main things I don't like about OnShift. I don't like the limited capabilities of the app from a mobile device because I cannot see my actual schedule. The app is only good for retrieving staff phone numbers. If I need to see my schedule or make any edits to my staff's schedule, I have to log onto the computer because it is not possible to do on a mobile device. When replying to messages, it is quite bothersome because you must reply to the specific code that is sent rather than simply replying by hitting the send button. I wish they would fix that feature so that it would be more easy to respond to messages. Review collected by and hosted on G2.com.
I liked the convenience of being able to send out mass messages and open shifts to the team. The points and surveys you can send out are also great for employee retention Review collected by and hosted on G2.com.
It still isn’t very user friendly on a phone as the administrator Review collected by and hosted on G2.com.
The app is easy to use, and provides users with the ability to pick up extra shifts or request a fill-in. We can also see who is working our scheduled shift with us, and earn points for clocking in/out on time and working consecutive shifts. Review collected by and hosted on G2.com.
Can't see who is working with me unless they are scheduled for that exact same shift. Review collected by and hosted on G2.com.
The ease of making an individual's schedule for a set period and then copying it to the end of your schedule. Review collected by and hosted on G2.com.
The layout for the monthly printable schedule is confusing. Review collected by and hosted on G2.com.
You are able to request shifts through the app rather than having to contact the manager every time. You can also see who will be working with you and what floor you’re on. Review collected by and hosted on G2.com.
Sometimes it can take a while for it to be updated to reflect actual staffing. Review collected by and hosted on G2.com.
I love the convenience this program will provide to staff and team leads Review collected by and hosted on G2.com.
The difficulty to edit the printable schedule and lacking options for display Review collected by and hosted on G2.com.
