--- title: OnShift Reviews meta_title: 'OnShift Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 40 reviews by the users' company size, role or industry to find out how OnShift works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 40 scale: '5' date_modified: '2026-08-07' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # OnShift Reviews **Vendor:** OnShift **Category:** [Medical Staff Scheduling Software](https://www.g2.com/categories/medical-staff-scheduling) **Average Rating:** 4.5/5.0 **Total Reviews:** 40 ## About OnShift From recruitment to retention and everything in between, OnShift’s human capital management software platform transforms the relationship between healthcare organizations and their employees. Our innovative approach to recruitment, hiring, workforce management, pay and engagement fosters a culture where people want to work. Thousands of senior care organizations rely on OnShift software to dramatically reduce turnover rates, decrease costs and improve the quality and continuity of care. We are focused on redefining the employee experience, while offering managers actionable data and insights throughout the entire employee journey—all from one unified software platform. Purpose-built for post-acute and senior living organizations, OnShift’s integrated suite of software features: • Talent Acquisition - Applicant tracking system, automated background screenings, electronic onboarding & hiring analytics • Workforce Management - Employee scheduling, workforce management, overtime monitoring & communication system • Employee Engagement & Retention - Staff surveys, performance monitoring, automated rewards system, new hire tracking, financial wellness & early wage access for employees • Reporting & Compliance - Overtime tracking, time theft monitoring, employee utilization, hiring analytics & payroll- based journal reporting ## OnShift Pros & Cons **What users like:** - Users appreciate the **ease of use** of OnShift, valuing its intuitive navigation and flexibility for scheduling needs. (11 reviews) - Users enjoy the **navigation ease** of OnShift, enabling quick access to all necessary features in one app. (4 reviews) - Users find OnShift's **ease of use and responsive customer service** to be significant advantages in their daily tasks. (3 reviews) - Users value the **time-saving features** of OnShift, especially automated scheduling and efficient communication regarding schedules. (3 reviews) - Users value the **easy-to-read reports** that simplify schedule management and enhance team communication. (2 reviews) - Automation (1 reviews) - Customer Support (1 reviews) - Easy Access (1 reviews) - Features (1 reviews) - Guidance (1 reviews) **What users dislike:** - Users report **notification issues** with OnShift, lacking updates on changes and shift request confirmations. (2 reviews) - Users encounter **software bugs** that occasionally disrupt functionality and cause issues like incorrect birthday displays. (2 reviews) - Users find that OnShift has a **complex setup** process, which can be time-consuming for larger organizations. (1 reviews) - Users experience **integration challenges** with OnShift, particularly with time clock discrepancies affecting their tracking efficiency. (1 reviews) - Users find **difficult customization** of OnShift challenging, particularly during implementation for larger organizations. (1 reviews) - Users find the **difficult learning curve** of OnShift challenging, requiring extensive training before effective use can begin. (1 reviews) - Inefficient Hiring Process (1 reviews) - Poor Customer Support (1 reviews) - Poor Visibility (1 reviews) - Update Issues (1 reviews) ## OnShift Discussions - [How does OnShift wallet work?](https://www.g2.com/discussions/how-does-onshift-wallet-work) - 1 comment - [How do I access OnShift?](https://www.g2.com/discussions/how-do-i-access-onshift) - 1 comment - [What is OnShift app?](https://www.g2.com/discussions/what-is-onshift-app) - 1 comment - [View OnShift pricing details and edition comparison](https://www.g2.com/products/onshift/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+18%3A54%3A44+-0500&secure%5Bsession_id%5D=56973a29-94bd-4ab2-8f70-a23d4fa68240&secure%5Btoken%5D=d8e6d0a066b3b4936076296d428b7ae234ad382264b2be11253a93a002d8c936&format=llm_user) ## OnShift Integrations - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) ## OnShift Features **Operations** - Automated Scheduling - Mobile Access - Resource Management - Physician Management - Claims Management - Calendar Management - Wait List Management - Patient Records Management - Appointment Management - Faculty/Staff Management - Appointment Scheduling - On Call Scheduling **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Platform Basics** - Reporting - Dashboard - Performance - Activity Dashboard - Labor Cost Reporting **Administrative** - Employee Work Status - Time Tracking - Staffing Data - Mass Notifications - Alerts/Notifications - Cancellation Tracking - No-Show Tracking **Platform Content** - Automation - File Sharing - Content Library **Additional Functionality** - Customizable Reports - Data Import/Export - Document Storage - Self Service Portal - Live Chat - Activity Dashboard - Customizable Forms - SMS Messaging - Calendar Sync - Reminders - Electronic Payments - Email Reminders - Access Controls/Permissions - Insurance Eligibility Verification - Drag & Drop - Real-Time Reporting - Customizable Templates - AI Copilot - Charting - Third-Party Integrations - Multi-Location - Billing & Invoicing - HIPAA Compliant - Customer Database - Generative AI - Recurring Appointments - Credit Card Processing - API - Reporting & Statistics **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Portal - Self Service Portal - Labor Management - Attendance Management - Employee Management - Shift Management - Payroll Management - Calendar Management - Communication Management - Compliance Management - Availability Management - Timesheet Management **Additional Functionality** - Sick Leave Tracking - Online Time Clock - Automated Scheduling - Overtime Calculation - Alerts/Notifications - Mobile Access - Customizable Reports - Schedule Distribution - Generative AI - Multi-Location - Reminders - Shift Scheduling - Reporting/Analytics - Labor Cost Calculator - Shift Swapping - Access Controls/Permissions - Messaging - Data Import/Export - Approval Process Control - Employee Database - AI Copilot - Mobile Alerts - Vacation/Leave Tracking - Activity Tracking - Drag & Drop - Biometric Recognition - API - Real-Time Notifications - Real-Time Data - Resource Allocation ## Top OnShift Alternatives - [QGenda Advanced Scheduling for Providers](https://www.g2.com/products/qgenda-advanced-scheduling-for-providers/reviews) - 4.6/5.0 (164 reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - 4.3/5.0 (2,195 reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - 4.2/5.0 (4,207 reviews)