--- title: OnGuard Visitor Reviews meta_title: 'OnGuard Visitor Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how OnGuard Visitor works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 6 scale: '5' date_modified: '2025-10-30' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # OnGuard Visitor Reviews **Vendor:** Lenel United Technologies **Category:** [Visitor Management Software](https://www.g2.com/categories/visitor-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 6 ## About OnGuard Visitor OnGuard Visitor is a web-enabled visitor management that manage and track visitors in all facilities via standard desktop technology. ## OnGuard Visitor Reviews ### 1. Acountablity of visitors **Rating:** 4.0/5.0 stars **Reviewed by:** Padam J. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2023 **What do you like best about OnGuard Visitor?** All the visitors' details are in one place. **What do you dislike about OnGuard Visitor?** It takes longer and works slowly when loading visitors' details for several dates/months. I need to filter with a particular date to make it fast. **What problems is OnGuard Visitor solving and how is that benefiting you?** It helps to capture visitors' details with their photographs. ### 2. OnGuard is a good tool for visitor Management but it is bit slow when you use it remotely. **Rating:** 4.0/5.0 stars **Reviewed by:** Thippareddy E. | Sr. Security Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2022 **What do you like best about OnGuard Visitor?** Onguard is a good app for managing building access control system, Badging and visitor Management. **What do you dislike about OnGuard Visitor?** Onguard's Client app is bit slow when you use it remotely and consumes lot of time to process each visitor. **What problems is OnGuard Visitor solving and how is that benefiting you?** We use onguard to manage the Building access system, Badging and Visitor Management. ### 3. Beneficial for my warehouse and my employees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2020 **What do you like best about OnGuard Visitor?** This has really allowed me to control foot traffic in my building. I can control who has access to what door. I am also able to designate specific leads on my off days to have access to all doors and then the system automatically turns it back to general access during the week. Its very easy to add new employees to the general access list. I like how the doors alarm when they are held open to long as well. **What do you dislike about OnGuard Visitor?** The program on my computer is kind of slow and often closes out. When i'm also searching for a cardholder, its very slow. And when someone is seperated from the company, its hard for me to deactivate them on the system. It gets clogged with so many names. I would like for them to delete all together when their vendor numbers are deactivated. It would make it easier to look up the new employees. **Recommendations to others considering OnGuard Visitor:** Make sure the computer you are designating is up to date on installations. Otherwise the computer will crash or the program will crash. Its handy to have a list of employees employee numbers so you can look them up by number. Having just the name is not helpful because there will be multiple names in the system especially with a big company. **What problems is OnGuard Visitor solving and how is that benefiting you?** Who has access to specific doors in my warehouse. I am able to control by badge access. I am also able to turn individual badges off. I am able to create access panels for specific employees that are not allowed inside the warehouse and those that are allowed in. The doors are locked with key card access only. I am also able to place temporary construction employees on the system so they can have temp access while doing work on the building. That way no one has to open the door every 10 - 20 minutes for them. ### 4. Security/Peace of Mind **Rating:** 5.0/5.0 stars **Reviewed by:** Charmaigne J. | Director of Building Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2019 **What do you like best about OnGuard Visitor?** The ability to control Fob readers and doors from the computer. Especially the all lockdown button which offers security to all of our tenants. **What do you dislike about OnGuard Visitor?** Having to re-up the license every year is quite expensive. Especially since we use an outside entity to service our security needs. It's a crying shame that they update the software every year. So the brand new software you just paid for is outdated before you know it. **What problems is OnGuard Visitor solving and how is that benefiting you?** The ability to assign users to specific zones. Deactivate cards when lost or stolen. Print reports verifying that our lists are accurate. These are all awesome features to use. However, my most favorite is programming the doors to automatically open and close. It really keeps our program running smoothly. ### 5. OnGuard Visitor Review **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline S. | Depot Operations Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2019 **What do you like best about OnGuard Visitor?** Allows us to track footfall through the business and to make arrangements for frequent visitors **What do you dislike about OnGuard Visitor?** Can be a little long winded for first time visitors/vistitees **Recommendations to others considering OnGuard Visitor:** Complete system for visitor monitoring **What problems is OnGuard Visitor solving and how is that benefiting you?** HS&E tracking for fire alerts ### 6. Control Access sitting at your Desk **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2018 **What do you like best about OnGuard Visitor?** I can see who is accessing what door just sitting in my office using OnGuard. I can easily create badges, modify badge, deactivate badge even open any doors of the facilities just from sitting in my office. You can easily connect your alarm system and camera system so whenever any alarm goes off the System will automatically pop up the camera of that area and also show you what type of alarm went off. If you select AutoCardHolders option the screen will display the cardholders information such as name, access levels, area where badge was used, department, title, etc. whenever they scan a badge anywhere within the facility which is very useful during emergencies to locate people. OnGuard can also be used to track employees incoming and outgoing time. If Antipassback is activated it can stop unauthorized access as there will be no piggybacking. You can give specific access to specific individuals which is very helpful for Defense Contractors who have classified items or propreitary information in labs or closed areas. **What do you dislike about OnGuard Visitor?** The one thing to dislike the most about it is that the software itself is very expensive. Also you need to buy license separately if you want to use it on another computer. The badges are expensive as well. Besides that it is a great software for any organization who wants access control and stop risk of espionage or unathorized access into certain areas. **What problems is OnGuard Visitor solving and how is that benefiting you?** Using OnGuard helps us to give specific access to specific employees. If they dont need access to certain areas we dont give them access into their HID Badges using OnGuard. If someone lost their badge or misplaced their badge we can easily deactivate it using OnGuard so no one else can use that badge if it goes to wrong hands. I can track down and employees daily activity so it can be used as survelliance. OnGuard has a lot of benefits so i suggest Employers should get OnGuard software. ## OnGuard Visitor Discussions - [What is OnGuard Visitor used for?](https://www.g2.com/discussions/what-is-onguard-visitor-used-for) - [View OnGuard Visitor pricing details and edition comparison](https://www.g2.com/products/onguard-visitor/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+10%3A54%3A19+-0500&secure%5Bsession_id%5D=facbaccd-01b7-4134-8818-adfe8a5bf28b&secure%5Btoken%5D=5788c1fcde74fd4680ac005b21dc1d0c158849da68eb0c54664c599c5bd3a550&format=llm_user) ## OnGuard Visitor Features **Platform Basics** - Visitor Check-In - Mail Management - Visitor Database - Reports & Analytics - Blacklist Screenings - Badge Issuance - Automation **Platform Data** - Automation - Analytics - Visitor Logs - Dashboard **Platform Interoperability** - Notifications - Hardware **Platform Additional Functionality** - Integration **Additional Functionality - Visitor Management** - NDA & Contract Signing - Integrations with Relevant Software - Hardware Integration - Multi-lingual Support **Agentic AI - Visitor Management** - Decision Making ## Top OnGuard Visitor Alternatives - [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) - 4.8/5.0 (425 reviews) - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) - 4.7/5.0 (426 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,515 reviews)