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OnePageCRM Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of OnePageCRM, appreciating its intuitive interface and effective daily action management. (54 mentions)
Users love the simple and effective design of OnePageCRM, making client management easy and efficient. (33 mentions)
Users value the simplicity of OnePageCRM, finding it easy to use and quick to adopt for their needs. (27 mentions)
Users appreciate the quick and caring support from OnePageCRM, enhancing their overall experience significantly. (26 mentions)
Users value the easy setup of OnePageCRM, making it intuitive and straightforward for daily operations. (25 mentions)
Users find the missing features of OnePageCRM limiting, particularly for billing and integration options. (15 mentions)
Users find limited options for customization and automation in OnePageCRM, hindering advanced data analysis and workflows. (9 mentions)
Users express a desire for limited features in OnePageCRM, wishing for more robust integrations and reporting options. (7 mentions)
Users find export limitations in OnePageCRM hinder their ability to create custom reports and analyze performance effectively. (6 mentions)
Users note integration issues with OnePageCRM that hinder seamless compatibility with other tools and systems. (6 mentions)

5 Pros or Advantages of OnePageCRM

5 Cons or Disadvantages of OnePageCRM

OnePageCRM Reviews (273)

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Reviews

OnePageCRM Reviews (273)

View 1 Video Reviews
4.7
273 reviews
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Joe R.
JR
Joe R.
CEO
Small-Business (50 or fewer emp.)
"Simple solution for complex set up"
5/5
What do you like best about OnePageCRM?

It's simple to use out of the box. The customizations allow us to set this up to our unique needs. The customer support team is better than any other CRM tool we've tried (we've tried about 10 different ones in depth). I don't dread getting into the tool every day knowing I only have to do the next action up. Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

Not having direct marketing integration is kind of annoying, but I understand why they don't have it. We're really happy keeping marketing software in its lane and our CRM (Onepage CRM) in its lane. Review collected by and hosted on G2.com.

Response from OnePageCRM Support Team of OnePageCRM

Hi Joe, thank you so much for your wonderful feedback! We are happy to hear that you are enjoying the simplicity of OnePageCRM and that it helps you efficiently customize and segment all your data, not to mention stay on top of your actions!

Our Support team also appreciates your kind words and comments!

All the very best ⭐ Julia.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Simple, clear and helpful"
4/5
What do you like best about OnePageCRM?

It's easy to use, not overly complex and good customer support. Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

For a charity, some of the pre-set headers aren't as relevant. Review collected by and hosted on G2.com.

Adam S.
AS
Adam S.
CEO
Small-Business (50 or fewer emp.)
"Very much enjoying this CRM"
4.5/5
What do you like best about OnePageCRM?

The best part is the customer service - always available and responsive to our questions and ideas. The on-line help is easy to understand. The result is a very useful tool that we have grown to enjoy using. Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

Not specific to this product, as using any CRM is a learning curve (for us). So far, anything we've 'disliked' has been found to have a solution. Review collected by and hosted on G2.com.

Response from OnePageCRM Support Team of OnePageCRM

Hi Adam, Thank you so much for your kind words about our Customer Success Team 😊! It's fantastic to hear that you find OnePagCRM helpful in keeping track of your customer data, sales, and communication. Please keep in touch and let us know if you have any questions.

Best Wishes 🎉

Fraser K.
FK
Fraser K.
Managing Director
Small-Business (50 or fewer emp.)
"A Welcome Start for any Non-Profits"
5/5
What do you like best about OnePageCRM?

I have been using HubSpot for many years in the private sector but for a non-profit organisation, a much more affordable and user friendly platform was required. HubSpot is a giant and can easily overwhelm.

OnePageCRM so far has proven to be the perfect tool for our organisation which is growing rapidly. It was easy to set up and train our users on. The email integration works seamlessly and the simple one line action stream is perfect for uncomplicated updates everyone can benefit from.

It's that simplicity which makes it a welcome platform as we training up users not necessarily familiar with CRM platforms.

We are easy adopters but look forward to incorporating OnePageCRM into our organisation! Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

It's really too early to say that there is much to dislike. Some might think the UI is too basic but for us, currently we need that uncomplicated workspace. Review collected by and hosted on G2.com.

Response from OnePageCRM Support Team of OnePageCRM

Hi Fraser,

Thank you so much for your amazing review! We are thrilled to hear about the many ways OnePageCRM is a great fit for your organization, especially the email integration and Action Stream.

We love to hear about any feedback you may have in the future as well!

Keep in touch! 😊

DK
Dermot K.
Manager
Small-Business (50 or fewer emp.)
"Very useful and easy to use."
5/5
What do you like best about OnePageCRM?

it is very easy to use and implement. Its customer support is second to none and has very few downsides. Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

Sometimes and in some incidences find it difficult to integrate with our learning management software. Review collected by and hosted on G2.com.

David M.
DM
David M.
Managing Director
Small-Business (50 or fewer emp.)
"A simple to use CRM for our volunteers"
5/5
What do you like best about OnePageCRM?

It's simple and intuitive for our volunteers to use as part of our not-for-profit organisation. We use OnePageCRM to track the sponsors and partners that work with us and how much they plan to spend as part of the sponsorship process. Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

There's nothing to dislike, it ticks the boxes that we require from a platform without all the extra buttons. Review collected by and hosted on G2.com.

CM
Christopher M.
Farmer Development Coordinator
Small-Business (50 or fewer emp.)
"OnePage has transformed our work as an organization"
5/5
What do you like best about OnePageCRM?

I like how it syncs to my e-mail so I can track communications with clients and have it all in one place Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

I wish it was easier to move clients between staff, and deactivate clients from my task list, but still keep them in the system for later use and reference Review collected by and hosted on G2.com.

BI
Barry I.
CEO
Small-Business (50 or fewer emp.)
"Simply Brillient"
5/5
What do you like best about OnePageCRM?

It is easy to use, the support you get is quick and when you do get support if feels like you are talking to someone who cares and knows you. We use it every single day, it links in with other tools we use and it was easy the train other to use is. the best CRM I have worked with. Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

Nothing, it is perfect for what we need. Review collected by and hosted on G2.com.

JE
Jack E.
A banker
Small-Business (50 or fewer emp.)
"Helping users manage contacts sales pipeline and tasks"
4/5
What do you like best about OnePageCRM?

Because it’s helps in focus on high priority tasks and follow ups increasing productivity and seles Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

The customization options for the sales pipeline and contact management features limited Review collected by and hosted on G2.com.

JR
Jim R.
Manager, Network Operations
Small-Business (50 or fewer emp.)
"A Super Benefit for Smaller Non-profits"
5/5
What do you like best about OnePageCRM?

Like other small non-profits, we benefit from OnePageCRM's affordable system. This CMR offers a simple yet effective setup that works well for our company. I say simple because of the friendly interface, but that in no way reflects the power of this platform.

Being a relatively small non-profit, OnePageCRM has greatly assisted with productive and proactive follow-ups with current and potential client leads. This product was easy to integrate into our workflow, and the action reminders are invaluable. Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

It would be a stretch to say I have a dislike. More customization options might be a nice touch. Review collected by and hosted on G2.com.