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OnePageCRM Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of OnePageCRM, appreciating its intuitive interface and effective daily action management. (54 mentions)
Users love the simple and effective design of OnePageCRM, making client management easy and efficient. (33 mentions)
Users value the simplicity of OnePageCRM, finding it easy to use and quick to adopt for their needs. (27 mentions)
Users appreciate the quick and caring support from OnePageCRM, enhancing their overall experience significantly. (26 mentions)
Users value the easy setup of OnePageCRM, making it intuitive and straightforward for daily operations. (25 mentions)
Users find the missing features of OnePageCRM limiting, particularly for billing and integration options. (15 mentions)
Users find limited options for customization and automation in OnePageCRM, hindering advanced data analysis and workflows. (9 mentions)
Users express a desire for limited features in OnePageCRM, wishing for more robust integrations and reporting options. (7 mentions)
Users find export limitations in OnePageCRM hinder their ability to create custom reports and analyze performance effectively. (6 mentions)
Users note integration issues with OnePageCRM that hinder seamless compatibility with other tools and systems. (6 mentions)

5 Pros or Advantages of OnePageCRM

5 Cons or Disadvantages of OnePageCRM

OnePageCRM Reviews (273)

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OnePageCRM Reviews (273)

View 1 Video Reviews
4.7
273 reviews
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TK
Tamara K.
Business Development
Small-Business (50 or fewer emp.)
"Accessible"
4.5/5
What do you like best about OnePageCRM?

Primarily it helps us work with our clients and ensure they get the right service.

Thanks to OnePage CRM for making client management manageable! We are a very small business of 3 people and previously we used spreadsheets to keep track of our clients which, obviously, wasn't optimal. OnePage CRM has lifted most of that digital work from us and placed us all on the same page. We can check in at any time with each other to see what we are all doing and ensure each client gets the right support. Furthermore as a person new to sales, it has made acquiring the necessary skills significantly faster. I find CRM intuitive, full of good advice, serves up relevant workshops and the system support has been personalised and on-point. We are honestly really happy and work though our weekly meetings using CRM to prioritise our work. Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

The email system lacks the functionality I need. Review collected by and hosted on G2.com.

Response from OnePageCRM Support Team of OnePageCRM

Hi there, thanks very much for your review and feedback! We're glad to hear you enjoy the simplicity of our CRM 😊

For further clarification, please note that you don't need an incognito window in Google Chrome to use OnePageCRM or any other internet browser. And you should also be able to copy/paste content when composing emails from the CRM.

I would be happy to investigate further any issues you're experiencing in this area now. Could you please drop us an email at support@onepagecrm.com?

Looking forward to hearing back from you soon.

David V.
DV
David V.
Founder
Small-Business (50 or fewer emp.)
"OnePageCRM streamlines nonprofit work"
5/5
What do you like best about OnePageCRM?

We’re a small nonprofit with a lean team, so simplicity and clarity matter. OnePageCRM keeps our follow-ups and donor relationships organized without the usual clutter of traditional CRMs. It’s action-based, easy to understand, and helps us make sure nothing falls through the cracks. We use it daily to stay focused and keep moving. Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

More importing and exporting features would be great. My biggest gripe is that you cannot export conversation threads in OnePageCRM to go along with your Contacts. This would be a tremendous help in the use of external systems. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Easy Contact Management, worth spending time to personalise elements"
4/5
What do you like best about OnePageCRM?

Very easy to upload contacts and update records. Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

Personalisation of features takes a little time to implement Review collected by and hosted on G2.com.

SH
Sarah H.
Administrator
Small-Business (50 or fewer emp.)
"Balances excellent functionality with ease of use"
5/5
What do you like best about OnePageCRM?

So far, exploring OnePageCRM has shown that it can do everything we need it to, without being overcomplicated. As a small team, we need a CRM that is easy to navigate, intuitive to use and easy to implement in our charity ...and OnePageCRM is just that! The customer support has been excellent too, and the introductory webinar gave us helpful guidance. Thanks to Larry and the team! Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

So far, there hasn't been anything we dislike about OnePageCRM. I feel confident that if there are any issues, we will get the support we need to put it right. Review collected by and hosted on G2.com.

Richard N.
RN
Richard N.
CEO
Small-Business (50 or fewer emp.)
"Great service and a good option"
4.5/5
What do you like best about OnePageCRM?

OnePageCRM offers us the flexibility to track information across the work of our non-profit organisation Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

I haven't found anything yet that is unhelpful or not useful Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Freelance business development for SMEs without sales persons Working alone"
3/5
What do you like best about OnePageCRM?

working alone I was looking for an adapted CRM to very small teams (1 to 2) and therefore something very simple to use and without useless options. Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

There is just one model of use for the pipeline : the evolution of a sales cycle from qualification to closing, but when you want to follow up a sequence of prospection like for example : email N°1 then 4 days later a call then 7 days later a second email etc ... something is missing with this CRM. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Intuitive, Evolving, and Exceptional Support"
5/5
What do you like best about OnePageCRM?

Intuitive to use. Constantly evolving. Ease of integration. Customer support Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

We are delighted with the service and have no complaints. Review collected by and hosted on G2.com.

Verified User in Consumer Services
IC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Our first year using OnePageCRM"
5/5
What do you like best about OnePageCRM?

Although OnePageCRM is primarily a sales tool, we at Lincs Dobermann Rescue have been able to use it to automatically receive adoption, fostering and rehoming applications from our website. This has meant no more hours wasted filling in spreadsheets and we are able to keep a timeline of each applicant. It has been easy to implement, it is easy to use, is used daily by the rehoming team and if there are any issues the customer support is fast and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

The only downside is that it is not designed for what we use it for, but that is not a criticism of OnePageCRM, it is a compliment that we are able to use it for our purpose. Review collected by and hosted on G2.com.

Jason S.
JS
Jason S.
Regional Sales Executive
Small-Business (50 or fewer emp.)
"Best option yet!"
5/5
What do you like best about OnePageCRM?

This platform was designed for small businesses, or (like me) individual sales people. I have tried most of the popular ones out there, and this has exactly what need, and nothing that I don't. Most of the systems have SO many components that I would never use, but they HAVE to be filled out and updated to make everything work properly. With OnePageCRM, I use what I need (which is most of the options) and it works great! Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

Still figuring out the custom actions, but other than that, no complaints. Review collected by and hosted on G2.com.

FW
Frankie W.
"Concise Interface and Efficient Sales Process"
4.5/5
What do you like best about OnePageCRM?

I love the simple and intuitive interface design of OnePageCRM. The layout is clean and orderly, with the entire interface organized around the sales process. The sales pipeline clearly displays each stage from potential leads to deals. Each stage is represented by a simple column, and customer cards flow orderly between columns, giving me a clear overview of the sales progress. The core feature is task management, with tasks prominently displayed on the interface. Each customer is associated with a clearly defined next step task, described in simple text, with a set reminder time. This direct display method allows me to focus on current key tasks, avoiding the omission of important matters, and tasks are sorted by urgency and importance, making work more organized. Review collected by and hosted on G2.com.

What do you dislike about OnePageCRM?

The team communication function is relatively weak: Although it supports team members in sharing customer information, the team communication function is relatively weak. It lacks real-time chat functionality, requiring team members to use other communication tools when discussing customer issues, which leads to dispersed information and is not conducive to efficient collaboration. Additionally, during the customer follow-up process, the collaboration records of team members are not detailed enough, making it difficult to trace each member's specific contributions and communication details. Review collected by and hosted on G2.com.