--- title: Okta Reviews meta_title: 'Okta Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1436 reviews by the users' company size, role or industry to find out how Okta works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1436 scale: '5' date_modified: '2026-11-11' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management ---

Okta Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Okta, appreciating its centralized authentication and simple setup process. (207 mentions)
Users value the enhanced security provided by Okta, streamlining logins and supporting various security applications seamlessly. (158 mentions)
Users value the strong SSO and MFA capabilities of Okta, which greatly enhance security and user experience. (153 mentions)
Users love the efficiency of single sign-on in Okta, streamlining access and enhancing security effortlessly. (143 mentions)
Users value the easy access provided by Okta, streamlining app logins and enhancing security across systems. (140 mentions)
Users face authentication issues with Okta, including lockouts and complex setups that hinder smooth access. (77 mentions)
Users face login issues with Okta, citing difficulties with repeated sign-ins and dependency on multi-factor authentication. (64 mentions)
Users find Okta to be expensive, particularly due to high licensing costs that challenge smaller organizations' adoption. (46 mentions)
Users find the initial setup and policy configuration complex with Okta, especially as user numbers grow. (44 mentions)
Users find the frequent authentication process in Okta to be tedious, impacting their overall user experience. (39 mentions)

5 Pros or Advantages of Okta

5 Cons or Disadvantages of Okta

Okta Reviews (1,436)

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Okta Reviews (1,436)

View 2 Video Reviews
4.5
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Alexander J.
AJ
Alexander J.
Risk and Onboarding Support
Small-Business (50 or fewer emp.)
"Seamless Okta Login and Verification Across All My Tools"
5/5
What do you like best about Okta?

It's login system and verification. I'm able to login to all of my tools with verifying with Okta compared to using authenticators and manually approving one at a time. It's integrated well with IOS as well with using Macbooks Review collected by and hosted on G2.com.

What do you dislike about Okta?

None. The app has been working well so far and had no issues with it all Review collected by and hosted on G2.com.

Avery P.
AP
Avery P.
Staff Security Engineer
Enterprise (> 1000 emp.)
"Easy to Learn with Thorough, Easy-to-Follow Documentation"
4.5/5
What do you like best about Okta?

I like that it is easy to learn and that the documents are very thorough and easy to follow Review collected by and hosted on G2.com.

What do you dislike about Okta?

Okta has some features that I'm not as huge a fan of, though these tend to be minor. For example, the bookmark application type being hidden in OIN instead of easily available Review collected by and hosted on G2.com.

amit y.
AY
amit y.
DevOps / DevSecOps
Mid-Market (51-1000 emp.)
"Easy, Secure SSO and Authentication Management with Okta"
4/5
What do you like best about Okta?

What I like most about Okta is how easy it makes managing authentication and SSO across multiple applications. It provides a reliable and secure way for teams to access different tools without juggling multiple logins. The integrations with many popular SaaS applications are straightforward to set up, and the admin console makes user and access management fairly simple. It also helps improve security with features like MFA while keeping the login experience smooth for users. Review collected by and hosted on G2.com.

What do you dislike about Okta?

One area that could be improved is the admin UI, which can sometimes feel a bit complex when managing many applications or policies. It may take some time for new administrators to get familiar with where certain settings are located. Additionally, troubleshooting authentication or SSO configuration issues can occasionally require digging through multiple logs or settings. Improving the debugging experience and simplifying some workflows would make the platform even better. Review collected by and hosted on G2.com.

Sara M.
SM
Sara M.
Demand Writer
Mid-Market (51-1000 emp.)
"Super Simple and Effective for Password Management"
5/5
What do you like best about Okta?

What I love about Okta is that it’s super easy to use. The mobile app is very user-friendly and simple to set up, especially on the phone. You need to download it, and once it’s on your phone, in seconds you have your key to log in every day with your passwords and work credentials. It takes much less time to load the work tools to start the workday than if we had to manually type each password. Review collected by and hosted on G2.com.

What do you dislike about Okta?

My experience so far has been wonderful, I don't have any complaints or have found any downsides to this app. Review collected by and hosted on G2.com.

NL
Nikhil L.
Specialist, Creative Design
Mid-Market (51-1000 emp.)
"Reducing Friction in User Access Management"
4.5/5
What do you like best about Okta?

The best thing about Okta is its easy to use Single Sign-On (SSO) and strong security. It simplifies access to multiple applications while making user management much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Okta?

The setup process can be a little complicated at first, and some advanced configurations require technical knowledge. Apart from that, the platform works well. Review collected by and hosted on G2.com.

AT
Alex T.
IT Engineer
Mid-Market (51-1000 emp.)
"Certification Exam and Hands-On Labs"
5/5
What do you like best about Okta?

The certification exam portion was awesome along with hands on labs Review collected by and hosted on G2.com.

What do you dislike about Okta?

I think it would be awesome if Okta decided to do a Oktane in another states Las Vegas is great and all, but it’d be cool to see them other places Review collected by and hosted on G2.com.

Moran Z.
MZ
Moran Z.
Finance Operations Manager
Mid-Market (51-1000 emp.)
"Robust, Reliable SSO with Endless Okta Integrations"
5/5
What do you like best about Okta?

Okta is very robust and includes endless integrations. Any tool today that respects itself supports SSO connectivity with Okta. It allows a lot of connections, management of users and access, the UI is easy and it's extremely reliable. Review collected by and hosted on G2.com.

What do you dislike about Okta?

As an admin of several tools (but not a full admin of Okta) - I sometimes require the help of a full admin (usually someone from IT) to support the more complex integrations or errors. You have to be extremely technical to be able to administrate Okta. Review collected by and hosted on G2.com.

Shafiq A.
SA
Shafiq A.
Security Solutions Architect
Enterprise (> 1000 emp.)
"Efficient Access Management with Customization Challenges"
4/5
What do you like best about Okta?

I like Okta's policies and workflows, which allow me to effectively grant access and set restrictions. The workflow management and customization options are valuable features for managing these settings efficiently. Review collected by and hosted on G2.com.

What do you dislike about Okta?

The login page customization in Okta could be improved to be more like Auth0. Also, while the initial setup was easy, it was challenging to solve all our use cases with Okta. Review collected by and hosted on G2.com.

Gabriele V.
GV
Gabriele V.
Marketplaces Implementation Lead | e-commerce API Integration | Custom Tools Design & Automation
Computer Software
Mid-Market (51-1000 emp.)
Originally submitted 3/27/2026
"Easy Setup and Powerful No-Code Onboarding Automation"
4.5/5
What do you like best about Okta?

Simple to set=up and configure, it works really well when you want to standardise onboarding especially when users are spread around locations, it can be used as a an automation platform using pre existing connectors to automate tasks such as new employee/user creation and subsequent administration tasks. The automation can be built via visual UI drag and drop feature hence no need to involve IT or tech users. We started with a basic plan, it can then grow per number of users later on as numbers of sits or requirements grow. Review collected by and hosted on G2.com.

What do you dislike about Okta?

You can hit the workflow or seat limits pretty quickly, especially if you’re a heavy user and rely on it for more than just password management. Review collected by and hosted on G2.com.

Verified User in Industrial Automation
UI
Verified User in Industrial Automation
Enterprise (> 1000 emp.)
Originally submitted 7/28/2026
"Enhancing Security and User Experience with Okta"
5/5
What do you like best about Okta?

What I like best about Okta is its seamless Single Sign-On (SSO) and Multi-Factor Authentication (MFA) capabilities, which significantly improve both security and user experience. The platform makes it easy to manage identities and access across a wide range of applications from a centralized console. Its extensive integration ecosystem, ease of deployment, and reliable performance help reduce administrative overhead while ensuring secure access for employees, partners, and customers. The user-friendly interface and strong automation capabilities further streamline identity and access management processes Review collected by and hosted on G2.com.

What do you dislike about Okta?

While Okta is a powerful identity and access management platform, some advanced configurations and integrations can be complex and require additional expertise to implement effectively. Troubleshooting authentication or provisioning issues can occasionally be time-consuming, especially in large enterprise environments. Additionally, the administrative interface for certain advanced features could be more intuitive, and licensing costs may be a consideration for smaller organizations. Review collected by and hosted on G2.com.