The G2 on Okta

Okta Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Okta to be super easy to use, simplifying access to all company applications in one location. (172 mentions)

Users appreciate Okta for its robust security features, facilitating secure access to multiple applications effortlessly. (125 mentions)

Users value the streamlined SSO integration of Okta, enhancing security and simplifying access to multiple applications. (95 mentions)

Users appreciate the secure authentication process of Okta, ensuring safe access to multiple applications with ease. (92 mentions)

Users love the easy access to applications through Okta, simplifying login processes and enhancing security. (91 mentions)

Users face authentication issues with Okta, including password recovery difficulties and occasional login failures. (64 mentions)

Users often face login issues with Okta, leading to frustration from frequent signouts and code entry errors. (44 mentions)

Users often face frequent authentication issues, needing to log in again after a month, which can be frustrating. (30 mentions)

Users find Okta's pricing to be too expensive for small companies, especially with per-user costs mounting quickly. (27 mentions)

Users find the initial setup complex, which can make it challenging for new users to get started with Okta. (26 mentions)

Users struggle with frequent security code requests and the need for complex passwords, impacting convenience. (21 mentions)

Users experience error handling issues with Okta, especially during two-step authentication and occasional crashes. (16 mentions)

Top Pros or Advantages of Okta

1. Ease of Use

Users find Okta to be super easy to use, simplifying access to all company applications in one location.

See 172 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Simple, intuitive, well-documented: the future of IAM and SCIM"

What do you like about Okta?

Okta Workforce Identity was very easy to engage with as a user/admin

Alyssa U.

Mid-Market (51-1000 emp.)

3.5/5

"Helpful for consolidating apps in one location"

What do you like about Okta?

It is really helpful to consolidate all apps and logins in one location.

2. Security

Users appreciate Okta for its robust security features, facilitating secure access to multiple applications effortlessly.

See 125 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A Review upon Okta :)"

What do you like about Okta?

Okta is a secure place where I can access my applications securely and safely with two-way or many authentication processes.

Cindy R.

Mid-Market (51-1000 emp.)

5.0/5

"OKTA - Connecting to External Applications"

What do you like about Okta?

Allow organizations to connect their Okta platform with external applications, enabling secure and seamless user access to various services. These int

3. Single Sign-On

Users value the streamlined SSO integration of Okta, enhancing security and simplifying access to multiple applications.

See 95 mentions

See Related User Reviews

Kevin S.

Mid-Market (51-1000 emp.)

4.5/5

"Great addition to our suite!"

What do you like about Okta?

We use SO MANY apps and programs here... OKTA truly allows us a one-stop shop for SSO. I use it every day and rarely run into issues. It saves me time

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Okta Workforce Identity Seamless Integration for Login Across Applications"

What do you like about Okta?

The thing that affects me most while using Okta Workforce Identity is the SSO integration that can be leveraged across most applications within our bu

4. Authentication

Users appreciate the secure authentication process of Okta, ensuring safe access to multiple applications with ease.

See 92 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A Review upon Okta :)"

What do you like about Okta?

Okta is a secure place where I can access my applications securely and safely with two-way or many authentication processes.

Jainil P.

Mid-Market (51-1000 emp.)

2.5/5

"Its a log in automation app"

What do you like about Okta?

Can log in to multiple apps and has a tech stack built into it

5. Easy Access

Users love the easy access to applications through Okta, simplifying login processes and enhancing security.

See 91 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A Review upon Okta :)"

What do you like about Okta?

Okta is a secure place where I can access my applications securely and safely with two-way or many authentication processes.

Alyssa U.

Mid-Market (51-1000 emp.)

3.5/5

"Helpful for consolidating apps in one location"

What do you like about Okta?

It is really helpful to consolidate all apps and logins in one location.

Top Cons or Disadvantages of Okta

1. Authentication Issues

Users face authentication issues with Okta, including password recovery difficulties and occasional login failures.

See 64 mentions

See Related User Reviews

Elman M.

Mid-Market (51-1000 emp.)

4.0/5

"OKTA"

What do you dislike about Okta?

It is not very customizable which is not a major letdown but this is something that can be improved. Sometimes it gets frozen but not all the time but

Tiffany C.

Mid-Market (51-1000 emp.)

4.0/5

"Keeps everything together"

What do you dislike about Okta?

I didn’t like that sometimes it would get some passwords wrong, and then it would fail to log me in.

2. Login Issues

Users often face login issues with Okta, leading to frustration from frequent signouts and code entry errors.

See 44 mentions

See Related User Reviews

Neha B.

Enterprise (> 1000 emp.)

5.0/5

"Okta adds a better security level for business"

What do you dislike about Okta?

Sometimes when I enter the correct code, still it throws an error, I don't understand why. In meantime, the timer for the code expires, and a new cod

Sanket M.

Enterprise (> 1000 emp.)

5.0/5

"One of the best product to integrate with multiple apps"

What do you dislike about Okta?

- It gets signout very frequently and sometimes its frustrating to sign in again and again

3. Frequent Authentication

Users often face frequent authentication issues, needing to log in again after a month, which can be frustrating.

See 30 mentions

See Related User Reviews

Elman M.

Mid-Market (51-1000 emp.)

4.0/5

"OKTA"

What do you dislike about Okta?

It is not very customizable which is not a major letdown but this is something that can be improved. Sometimes it gets frozen but not all the time but

Thalia A.

Enterprise (> 1000 emp.)

5.0/5

"Helpful for different platforms"

What do you dislike about Okta?

Have to log in again after a month, wish it would be longer

4. Expensive

Users find Okta's pricing to be too expensive for small companies, especially with per-user costs mounting quickly.

See 27 mentions

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Ard M.

Mid-Market (51-1000 emp.)

5.0/5

"Integrating this tool made our life easier"

What do you dislike about Okta?

Pricing, it costs too much for a small size company

Kara N.

Mid-Market (51-1000 emp.)

5.0/5

"Strong App Integrations"

What do you dislike about Okta?

Pricing is on the high end. Per-user/per-feature pricing adds up quickly, especially for larger orgs or those wanting advanced features like Lifecycle

5. Complex Setup

Users find the initial setup complex, which can make it challenging for new users to get started with Okta.

See 26 mentions

See Related User Reviews

Harsh B.

Enterprise (> 1000 emp.)

5.0/5

"Easy to Use"

What do you dislike about Okta?

Overall, Okta works really well, but sometimes the initial setup and configuration can be a bit complex for new users. Occasional login delays or time

Roopal J.

Mid-Market (51-1000 emp.)

5.0/5

"Reliable and Easy-to-Use Identity Management Solution"

What do you dislike about Okta?

The pricing can seem high for smaller organisations, and some of the advanced features require additional setup and learning time. The initial impleme

6. Password Issues

Users struggle with frequent security code requests and the need for complex passwords, impacting convenience.

See 21 mentions

See Related User Reviews

Sonal P.

Enterprise (> 1000 emp.)

4.5/5

"Okta Review: Identity security and AI innovation"

What do you dislike about Okta?

Nothing much just citing the issues and get the password recovered

Gerald B.

Mid-Market (51-1000 emp.)

4.5/5

"Great platform"

What do you dislike about Okta?

So far, the only issue i have encountered using this application, when i enter my correct code, it is still showing an error and i will need to genera

7. Error Handling

Users experience error handling issues with Okta, especially during two-step authentication and occasional crashes.

See 16 mentions

See Related User Reviews

Nina P.

Mid-Market (51-1000 emp.)

5.0/5

"Useful tool to easily locate necessary tools you need to use in daily basis"

What do you dislike about Okta?

sometimes error there was an error or delay to open the app.

Jeremy M.

Mid-Market (51-1000 emp.)

5.0/5

"OKTA safe"

What do you dislike about Okta?

the setup was not straight forward and it needs attention from time to time.

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Rakesh K.

Technology Analyst

Information Technology and Services

Mid-Market (51-1000 emp.)

6/24/2025

"Okta: Securing Your Enterprise with Seamless Identity"

4/5

What do you like best about Okta?

What people like best about Okta is that it makes it easy and secure to log into all our work apps with just one username and password. It's like having one master key for everything, which saves time and keeps oour accounts safe. Review collected by and hosted on G2.com.

What do you dislike about Okta?

Only dislike about okta is, its pricing can get expensive, especially for smaller businesses or if you need many advanced features, making it less affordable for everyone Review collected by and hosted on G2.com.

What problems is Okta solving and how is that benefiting you?

Okta solves the problem of needing to remember tons of different usernames and passwords for all the apps and websites you use, which is not only annoying but also risky if one password gets stolen. It benefits me by letting me log into everything with just one secure Okta account, saving me time and reducing the stress of forgotten passwords, all while adding extra security like multi-factor authentication to keep my digital life much safer. Review collected by and hosted on G2.com.

Amytes G.

Fleet Specialist

Mid-Market (51-1000 emp.)

6/13/2025

"How helpful Okta with my daily work"

5/5

What do you like best about Okta?

Okta streamlines my work by providing secure and easy access to multiple applications with Single Sign-On (SSO), simplifying user management, and enhancing security with Multi-Factor Authentication (MFA). It saves time, reduces password fatigue, and ensures my accounts are protected. Review collected by and hosted on G2.com.

What do you dislike about Okta?

I find Okta a bit frustrating because it can sometimes be slow to sync or update access permissions, and the multi-step login process feels a bit tedious. It also occasionally causes issues with third-party app integrations. Review collected by and hosted on G2.com.

Jan T.

Fleet Specialist

Mid-Market (51-1000 emp.)

6/10/2025

"One stop shop."

5/5

What do you like best about Okta?

In a world so bright, a tap away,

A user friendly app joins the play.

With gentle hues and buttons clear,

It guides us all, brings us near.

No fuss, no frills, just pure delight,

Connecting us all, from morning to night.

With every swipe, a smile to share,

In this simple app, we find we care. Review collected by and hosted on G2.com.

What do you dislike about Okta?

No glitches here, just seamless flow,

A helping hand, wherever you go.

From dawn till dusk, it’s by your side,

An app so loved, there's no need to hide. Review collected by and hosted on G2.com.

Shelsa Nayeli T.

Customer Service Representative Tier 1

Enterprise (> 1000 emp.)

10/17/2025

"Effortless Single Sign-On with Okta—All Apps in One Place"

5/5

What do you like best about Okta?

Okta is easy to use since it is a single sign on wherein all the applications needed for daily use Review collected by and hosted on G2.com.

What do you dislike about Okta?

None, every application inside Okta is helpful Review collected by and hosted on G2.com.

Verified User in Information Services

Enterprise (> 1000 emp.)

12/2/2022

"very easy to use and intuitive - great app"

5/5

What do you like best about Okta?

It's integrated with our company's SSO and it has never caused any issues.

I love that I don't even have to enter any one-time password anymore. Review collected by and hosted on G2.com.

What do you dislike about Okta?

I can't think of anything that I dislike this time either. Review collected by and hosted on G2.com.

Maria K.

Customer Success

Small-Business (50 or fewer emp.)

9/23/2025

"Does what it needs to do"

3.5/5

What do you like best about Okta?

The browser extension is amazing. It just makes my life a smidge easier because I don't have to scour through my bookmarks bar for the key items we have included. Review collected by and hosted on G2.com.

What do you dislike about Okta?

Nothing really, there isn't anything glaringly bad about this product. Review collected by and hosted on G2.com.

Deepak P.

Senior Associate

Mid-Market (51-1000 emp.)

10/10/2025

"Great platform to access various apps at a single place."

4.5/5

What do you like best about Okta?

The best thing I liked about this software is with a single login, different apps can be accessed. Review collected by and hosted on G2.com.

What do you dislike about Okta?

Only the interface of the app is outdated. That needs an updation. Review collected by and hosted on G2.com.

Melinda M.

Customer Support Specialist

Consumer Services

Mid-Market (51-1000 emp.)

9/19/2025

"Okta Makes Identity Management Effortless"

5/5

What do you like best about Okta?

Okta delivers fast, secure access with seamless single sign-on and multi-factor authentication—making identity management effortless across apps and devices. Review collected by and hosted on G2.com.

What do you dislike about Okta?

Navigation can be unintuitive at times, and occasional login timeouts disrupt workflow. Review collected by and hosted on G2.com.

Mohit K.

network security engineer

Small-Business (50 or fewer emp.)

9/16/2025

"IDP like OKTA"

5/5

What do you like best about Okta?

okta is a best IDP. installation or integration is very easy in okta Review collected by and hosted on G2.com.

What do you dislike about Okta?

nothing dislike in okta when you compare with other IDP. Review collected by and hosted on G2.com.

joe f.

Manager

Retail

Small-Business (50 or fewer emp.)

6/2/2025

"Streamlined access control and user management"

5/5

What do you like best about Okta?

What I like about Okta is that it's really simple and reliable. It really dumbs down signing into multiple platforms through a single sign on, it helps save time and lessens password fatigue. Review collected by and hosted on G2.com.

What do you dislike about Okta?

One thing I don't like it how pushy they are about opening a personal account. and the issue I had once I did sign up for a personal account was that at times OKTA couldn't differentiate between business account and my personal account. Review collected by and hosted on G2.com.