--- title: OfficeScan Reviews meta_title: 'OfficeScan Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 46 reviews by the users' company size, role or industry to find out how OfficeScan works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 46 scale: '5' date_modified: '2026-09-30' parent_category: name: Email Security url: https://www.g2.com/categories/email-security ---

OfficeScan Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Perceived Cost

$$$$$

User Insights

Average based on 46 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$
JM
jose luis M.
Administrador de firewall
Mid-Market (51-1000 emp.)
"useful tool"
4.5/5
What do you like best about OfficeScan?

It has several useful tools and they have been improving since the ones I have been using to date are useful to me and allow me to have my critical equipment and servers more secure. Review collected by and hosted on G2.com.

What do you dislike about OfficeScan?

There are certain tools that have not been improved and whose functionality is excellent and improves at the administration level since it is very limited in terms of what can be visualized. Review collected by and hosted on G2.com.

Mahmoud B.
MB
Mahmoud B.
System admin
"Lame user interface"
0/5
What do you like best about OfficeScan?

Nothing at all stupid program with no control Review collected by and hosted on G2.com.

What do you dislike about OfficeScan?

No control at all, completely useless program Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Easy to Setup and Manage, reliable, does great work in protecting your endpoint."
3.5/5
What do you like best about OfficeScan?

Deployment is really easy and so is management. Single agent for all OS versions works great. Trend's support continues to shine as part of their deliverable. Trend's user interface improvements have made our team much more efficient. Review collected by and hosted on G2.com.

What do you dislike about OfficeScan?

There is nothing in particular we dislike about the product or service as Trend's willingness to address customer-driven improvements is one of their trademarks. Review collected by and hosted on G2.com.

Christian A.
CA
Christian A.
Consultor
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"OfficeScan Review"
4/5
What do you like best about OfficeScan?

What I like most about OfficeScan is that it offers a comprehensive antivirus program. Additionally, the administration console allows real-time scanning during off-hours. Smart scan ensures continuous protection. Review collected by and hosted on G2.com.

What do you dislike about OfficeScan?

What displeases me about OfficeScan is that when the real-time scan starts, the computer slows down significantly due to high RAM and hard drive usage. Occasionally, OfficeScan doesn't start with the operating system, but a simple restart resolves this issue. Review collected by and hosted on G2.com.

Rohit J.
RJ
Rohit J.
Senior Operations Engineer - Security
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Cutting Edge Technology with plenty of room for improvement"
4.5/5
What do you like best about OfficeScan?

TrendMicro's one of the major products, Officescan is good for Medium size organization. It is easy to upgrade, however, the upgrade versions are pretty confusing. Support is top notch for business clients. Service Level Agreements are often met to customer's expectations Review collected by and hosted on G2.com.

What do you dislike about OfficeScan?

User Interface is not very promising. Threat definitions are often outdated than other security vendors. A lot of options at management interface is confusing. Not much for options for user to scan their local computer locally. Review collected by and hosted on G2.com.

Mark P.
MP
Mark P.
IT Specialist
Mid-Market (51-1000 emp.)
"Strongest endpoint protection platform"
5/5
What do you like best about OfficeScan?

Trend Micro Office Scan Corporate Edition (EPP) - is advanced endpoint protection platform, that used by thousands of biggest companies by the world ranking. Officescan platform uses lightweight agents, that keeps necessary files on the server, not on the workstation. So computers with not strong hardware can easily run this program Review collected by and hosted on G2.com.

What do you dislike about OfficeScan?

Many small issues are removed in the new version of software (update) - Apex One. Officescan license has no compatibility with this big update Officescan deletes all of software cracks in workstations or suspicious programs (can be banks or governments program). If it appear, administrators solve it during 10-20 minutes Review collected by and hosted on G2.com.

EQ
Esau Q.
Esau Quevedo
Enterprise (> 1000 emp.)
"Expedition with officeSacan"
4/5
What do you like best about OfficeScan?

Personally, it is a very useful tool as an antivirus console since it is very practical and easy to use and almost does not cause problems in the work of the company. Review collected by and hosted on G2.com.

What do you dislike about OfficeScan?

Recently, we had an attack that the OfficeScan antivirus console did not detect, and for this reason, our infrastructure was severely affected because we were infected with viruses. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great product"
5/5
What do you like best about OfficeScan?

Easy to use- the downloading and onboarding process was easy Review collected by and hosted on G2.com.

What do you dislike about OfficeScan?

Nothing- the product was easy to use and I had no issues Review collected by and hosted on G2.com.

Theodore P.
TP
Theodore P.
Software Consultant/Training Technical Support, Customer Relations
Computer Software
Small-Business (50 or fewer emp.)
"OfficeScan Steping Stone"
5/5
What do you like best about OfficeScan?

In using OfficeScan, I found it does a decent job anti virus/malware, adware, anti-phishing. I liked the fact the install went relatively smooth, no hiccups—on both PC and Mac platforms. Also was able to simulate a carbon copy effect on duplicate environment, was able to connect to system notifications for our interactive knowledge base. Review collected by and hosted on G2.com.

What do you dislike about OfficeScan?

The only thing that I found was reporting is not easily obtainable, although you can go into the security compliance and run a manual report—look under the web console section. In talking to other associates, they were under the impression that they were going to add or update the abilities in this feature. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Enterprise (> 1000 emp.)
"No end-user disruption"
5/5
What do you like best about OfficeScan?

The latest versions of the Trend Micro products work exceptionally well. Issues former users may have experienced with end point performance have all been remedied over recent years. Implementation of on-prem instances of smart protection eliminate potential latency issues when performing URL checks. Upgrade to latest version of Office Scan (including the SP 1 released Mid November was completely transparent to users. Over 700 endpoints upgraded and no end user issues! Review collected by and hosted on G2.com.

What do you dislike about OfficeScan?

Normalize the feature requirements to make product evaluation and justification simpler. Other products were looked at, but we had not defined a "clear" set of requirements. This made it difficult to eliminate potential players and dragged out final selection. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Perceived Cost

$$$$$
OfficeScan Comparisons