G2 reviewers report that Proofpoint Core Email Protection excels in user satisfaction, boasting a significantly higher overall score compared to OfficeScan. Users appreciate its effective email filtering system, which includes features like TAB and trap for quarantining spam, leading to a noticeable reduction in risk.
According to verified reviews, Proofpoint's implementation process is praised for its ease, with users highlighting the intuitive onboarding experience. In contrast, while OfficeScan is noted for being easy to upgrade, some users find the upgrade process confusing, which can hinder a smooth transition.
Users say that Proofpoint provides superior support, reflected in its high quality of support ratings. Reviewers mention the availability of detailed threat information for investigation and remediation, which enhances their overall experience. OfficeScan, while having top-notch support for business clients, has received mixed feedback regarding its complexity during upgrades.
Reviewers mention that both products offer similar ease of use, but Proofpoint stands out with a slightly better user experience. Users have noted the immediate impact of Proofpoint on risk reduction, while OfficeScan users appreciate its straightforward downloading and onboarding process.
G2 reviewers highlight that Proofpoint Core Email Protection is particularly well-suited for enterprise-level organizations, with a majority of reviews coming from this segment. On the other hand, OfficeScan is favored by mid-market users, indicating a more niche application that may not meet the broader needs of larger enterprises.
According to recent user feedback, Proofpoint's product direction is viewed positively, with users feeling confident in its future developments. In contrast, OfficeScan's product direction has received lower satisfaction ratings, suggesting that users may have concerns about its ongoing evolution and support for their needs.
What is the best way to allow users to safely release quarantined emails to their inbox ?
3 Comments
MM
Hi Kadeem, this is Merry from G2. Sorry to hear you're having these difficulties. Perhaps you have the "Require Admin Privileges to Release" setting on? When...Read more
How is it possible to limit the quaratine folder. I still have too many mails quarantined.
2 Comments
MM
Hi Patrick - this is Merry from G2. Sounds like you get at ton of emails per day! Proofpoint has a ton of tutorials on their YouTube channel & several videos...Read more
Is there a road map to enhance the Smart Search feature?
1 Comment
NC
The Smartserarch tool, is seen more as a troubleshooting tool, the actions you want to do are inside the quarantine folders. But in my opinion, putting some...Read more
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