---
title: Office Chat Reviews
meta_title: 'Office Chat Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 66 reviews by the users' company size, role or industry to
  find out how Office Chat works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 66
  scale: '5'
date_modified: '2026-07-29'
parent_category:
  name: Internal Communications
  url: https://www.g2.com/categories/internal-communications
---

# Office Chat Reviews
**Vendor:** MangoApps  
**Category:** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 66
## About Office Chat
Office Chat is a desktop &amp; mobile HIPAA-compliant messaging solution for small &amp; medium businesses. It comes with features like message delivery confirmation, priority messaging, group messaging, 1-to-1 messaging, broadcast messaging, secure attachments, built-in integrations and full administrative control for a broad range of industries from medical services, insurance, real estate, repair services, cleaning services, travel, legal, automotive, manufacturing, educational institutes &amp; not-for-profit.



## Office Chat Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Office Chat, finding it simple and fast for effective communication. (7 reviews)
- Users commend Office Chat for its **swift and organized communication** , enhancing collaboration while minimizing unnecessary meetings. (5 reviews)
- Users value the **simplicity and speed** of Office Chat, enhancing clear communication and efficient teamwork. (4 reviews)
- Users enjoy the **easy file sharing** in Office Chat, enhancing team collaboration and streamlining communication effectively. (2 reviews)
- Users value the **organization and speed of communication** in Office Chat, enhancing collaboration and efficiency across teams. (2 reviews)
- Scheduling (2 reviews)
- Users value the **easy initial setup** of Office Chat, enabling seamless team communication and collaboration. (2 reviews)
- Daily Use (1 reviews)
- Easy Sharing (1 reviews)
- Users value the **user-friendly interface** of Office Chat, facilitating easy communication and feature navigation. (1 reviews)

**What users dislike:**

- Users find Office Chat has **missing features** , particularly in search functionality and customization options, impacting usability. (3 reviews)
- Users suggest that **integration issues** hinder the search functionality and organization within Office Chat, complicating file retrieval. (1 reviews)
- Users experience **inconsistent notifications** and limited search capabilities, affecting their overall experience with Office Chat. (1 reviews)
- Users find **limited customization options** in Office Chat, impacting functionality like notifications and search for older conversations. (1 reviews)
- Users find Office Chat can become **overwhelming and distracting** due to constant notifications and buried important messages. (1 reviews)
- Permission Control (1 reviews)
- Slow Loading (1 reviews)
- Status Issues (1 reviews)

## Office Chat Reviews
  ### 1. Great choice for small business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marina K. | Marketing Advisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 22, 2021

**What do you like best about Office Chat?**

Lightweight and easy-to-use software for internal communication. Desktop and mobile versions are available, which is very convenient.

**What do you dislike about Office Chat?**

There's nothing I dislike about this product.

**What problems is Office Chat solving and how is that benefiting you?**

It helps our team and company overall to communicate quickly, effectively, and in the most convenient way.

  ### 2. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about Office Chat?**

It is user friendly and Very helpful.it limits the number of phone calls and email.it very convenient to use.

**What do you dislike about Office Chat?**

Since I'm new to technology I don't know to delete or find group chats

**What problems is Office Chat solving and how is that benefiting you?**

It has better features than emails,it saves time.it is an interesting software to use in our office

  ### 3. Office Chat

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2022

**What do you like best about Office Chat?**

User friendly, doesn't force you to use a bunch of steps

**What do you dislike about Office Chat?**

Not visually appealing, could have better visuals

**What problems is Office Chat solving and how is that benefiting you?**

I am able to communicate easily, no need for more platforms

  ### 4. Chat is Okay if not for resources used

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2021

**What do you like best about Office Chat?**

The options to chat online, the documents shared, and the groups for specific purpose.

**What do you dislike about Office Chat?**

The resources used seem too much, including bandwidth used. Don't know why it needs so much bandwidth even if it is idled.

**What problems is Office Chat solving and how is that benefiting you?**

Collaborate with colleagues real time.

  ### 5. Easy Interoffice Communication tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marlynn M. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2018

**What do you like best about Office Chat?**

Versatile, can use on the desktop or cell phone. Create multiple groups. Communication is captured at Admin level and saved for review if needed.

**What do you dislike about Office Chat?**

I really cannot think of much I don't like. Certainly not anything they can fix, I don't think. The box pops up in the middle of my screen, interrupting my work sometimes. I suppose I can turn off the alerts. If it didn't do that and I missed something important, I'm sure I'd be complaining the other direction! 

**Recommendations to others considering Office Chat:**

I think you will be happy with this product. It allows you to loop in as many team members as needed from wherever they are. 

**What problems is Office Chat solving and how is that benefiting you?**

Ability to communicate quickly and easily with all team members. We are more efficient in patient flow and time is money!

  ### 6. Best inter office communication tool I have ever seen

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2019

**What do you like best about Office Chat?**

Office chat is secure, encrypted and HIPAA compliant.  We use it for a 20 Provider Medical office.

**What do you dislike about Office Chat?**

We had to lock it down by IP to keep communication to just the office, but once we did that it worked great.

**What problems is Office Chat solving and how is that benefiting you?**

We alert MA's when the patient has arrived and when we need a Nurse to answer a patient question  It also has created great communication with our satellite offices and those working from home.

  ### 7. Chat on the go

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2018

**What do you like best about Office Chat?**

Office chat is easy to install, no server to install and its cloud based, Its easy to connect as it has auto login feature so no need to log in each time you open the chat app, This is very easy to manage, you can look at the chat history and is secure. It has features like instant notifications, adding people across the globe with or without email ids, Group chat is one added feature

**What do you dislike about Office Chat?**

Need to have scree recording facility which will help the presenter to record the session and share it with evry one.

**Recommendations to others considering Office Chat:**

Easy to use and low cost and good support.

**What problems is Office Chat solving and how is that benefiting you?**

Earlier version was server based and if the server is shut down or restated then the chat is disabled for everyone, now that this is on the clould not need to worry about the app being down, connectivity with diversed group and being connected with all.

  ### 8. KInda like Slack

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2018

**What do you like best about Office Chat?**

We have been evaluating different collaborative platforms  since we are a new company it is hard to find a platform everyone is keen to.  We like the features that gives us a slack like feel, but it is still not slack I think Slack is a better overall platform

**What do you dislike about Office Chat?**

I think what we are not liking is the adoption rate.  It seems that people in accounting and development have different needs, and this is not a platform that will be flexible enough for them, but we will see where we are after 90 days of use.  I think we will more than likely scrap it in favor of Slack.  It is almost  like the UI is that of Netscape Navigator era.  Whereas Slack feels more modern. 

**Recommendations to others considering Office Chat:**

I think I would look for something with a better UI

**What problems is Office Chat solving and how is that benefiting you?**

We are making it easier for teams to collaborate, and meet our deadline for deployment.  Allowing Seattle to chat with Texas, and Texas to chat with India, and Philippines, and Seattle all at one time. 

  ### 9. Link between clinics

**Rating:** 4.5/5.0 stars

**Reviewed by:** Donna D. | Business Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2018

**What do you like best about Office Chat?**

Best part of the office Chat is I can chat with any member of my team from 3 different cities.

**What do you dislike about Office Chat?**

The only thing I dislike is the Lag in response time especially in the afternoon.

**What problems is Office Chat solving and how is that benefiting you?**

Solving A/R and billing issues without having to be there in person to discuss claims.  The benefits about Office Chat is that it keeps us from picking up the phone and calling other offices so that we do not disturb the clinic flow or other incoming calls.

  ### 10. Office chat

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2018

**What do you like best about Office Chat?**

I really enjoy the group chat. Its great that we can all talk together in a seamless way.

**What do you dislike about Office Chat?**

Sometimes the interface is a bit confusing, I would prefer just straight forwarding chatting without all the extras included. This isnt a real negative.

**Recommendations to others considering Office Chat:**

I would consider office chat because it is simple, sleek, and has a lot of extra features if youre interested in that.

**What problems is Office Chat solving and how is that benefiting you?**

We are able to communicate quickly and solve problems faster, so productivity is up.

  ### 11. Disappointing

**Rating:** 0.5/5.0 stars

**Reviewed by:** Diane Kennedy W. | Medical Editor and Transcriptionist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2018

**What do you like best about Office Chat?**

It was okay to use as a remote worker for communication purposes, IM, and file shares.

**What do you dislike about Office Chat?**

It froze my computer often! What an annoying ap!

**Recommendations to others considering Office Chat:**

Make sure it does not crash your computer

**What problems is Office Chat solving and how is that benefiting you?**

We used it to communicate between worker and boss.  It was okay to send IM.

  ### 12. great software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2018

**What do you like best about Office Chat?**

Is a great software to communicate and chat with your coworkers. It also help the teams work better

**What do you dislike about Office Chat?**

That not a lot people now about the application and is not good because not a lot of peolple use it 

**What problems is Office Chat solving and how is that benefiting you?**

We are solving the communication problem and the organization 

  ### 13. Great chat to collaborate with international team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luis  R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2018

**What do you like best about Office Chat?**

Works best to collaborate and share projects with team members in Mexico and Costa Rica.

**What do you dislike about Office Chat?**

App drains battery quite a lot on my smart phone

**Recommendations to others considering Office Chat:**

Recommended

**What problems is Office Chat solving and how is that benefiting you?**

Collaboration and Project Sharing

  ### 14. Office Chat - Starter Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2018

**What do you like best about Office Chat?**

It's one area where you can track communication with your coworkers, there's a running list that's helpful as a new employee, and the app is pretty intuitive.

**What do you dislike about Office Chat?**

Uploading assets (like gifs and images) take longer than other apps (like slack).

**What problems is Office Chat solving and how is that benefiting you?**

Streamlined, easy in office communication.

  ### 15. Good for collaborating and working with teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2018

**What do you like best about Office Chat?**

Good software to collaborate between different teams in the company

**What do you dislike about Office Chat?**

The free plan doesn't have enough features 

**Recommendations to others considering Office Chat:**

It's a good tool when working among different teams.  Slack also works great. 

**What problems is Office Chat solving and how is that benefiting you?**

Collaboration, communication between teams 

  ### 16. My review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2018

**What do you like best about Office Chat?**

It’s easy to start and has great support 

**What do you dislike about Office Chat?**

It’s not known as other solutions out in the market 

**What problems is Office Chat solving and how is that benefiting you?**

We used to chaat using this tool internally


## Office Chat Discussions
  - [How does chat system work?](https://www.g2.com/discussions/how-does-chat-system-work) - 3 comments, 1 upvote

- [View Office Chat pricing details and edition comparison](https://www.g2.com/products/office-chat/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-01+20%3A10%3A19+-0500&secure%5Bsession_id%5D=d5c2822d-0eca-49f3-874c-97362e6f4e6c&secure%5Btoken%5D=4fcdc330bab5c522edea06aea13434ad76e5cae421bc091d4db63c0c214c7e1b&format=llm_user)

## Office Chat Features
**Business Instant Messaging**
- File Sharing
- Notifications
- Search

**Business Instant Messaging **
- Audio Conferencing
- Video Conferencing

**Business Instant Messaging**
- Mobile Application
- Web Application
- Integrations

**Generative AI - Business Instant Messaging**
- Text Summarization

**AI - Business Instant Messaging**
- AI Powered Search
- Smart Notifications
- AI Powered Language Translation
- Content Generation

**Agentic AI - Business Instant Messaging**
- Cross-system Integration
- Natural Language Interaction

## Top Office Chat Alternatives
  - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,487 reviews)
  - [Mattermost](https://www.g2.com/products/mattermost/reviews) - 4.3/5.0 (354 reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,628 reviews)

