Having used the product for tracking mentions, this reviewer finds Octolens highly effective due to its AI filters and helpful support. The limitation noted is that the number of included keywords on the Pro plan feels low, though a Flex plan is available.
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Octolens Reviews (8)
Octolens Reviews (8)

Instant ROI from the very first use. I got immediate insights starting on day one, which made the value clear right away. Review collected by and hosted on G2.com.
The Keyword system took some getting used to. It’s hard to tell whether the keywords I’m monitoring overlap with the general mentions. Review collected by and hosted on G2.com.

We started using Octolens to better understand what people are saying about us across different platforms: especially in places we wouldn’t normally monitor day to day.
What stood out quickly is how much we were missing before. A lot of relevant conversations happen without tagging your brand, and Octolens surfaces those in a way that’s easy to act on.
The setup was straightforward, and the team has been very responsive whenever we had questions or needed adjustments.
If you care about staying close to your users and not missing important signals, it’s a great tool. Review collected by and hosted on G2.com.
Octolens misses some B2C channels I would have liked (instagram). Review collected by and hosted on G2.com.

Octolens gives my AI agents superpowers. It’s become a must-have for me when I’m building agents for growth, and it’s just as useful for product work. Through their MCP, our agents get full context on everything our community is saying, and it comes already tagged and classified, which makes it much easier to act on.
Overall, this is the kind of tool I think any builder working on agentic AI for their company should have. Review collected by and hosted on G2.com.
Nothing. It’s a very well-rounded product Review collected by and hosted on G2.com.

I really appreciate how Octolens makes it extremely simple to find the right insights while providing a powerful amount of data depth to search through. I love the scheduled messages across email and Slack, which have become an integral part of my weekly routine to manage our brand mentions. The initial setup was very easy, as I just had to define my keywords. Review collected by and hosted on G2.com.
Nothing, it's great! Review collected by and hosted on G2.com.

I've used a few other social monitoring tools before, but none of them had all the platforms I was interested in and were much more complicated to set up. With Octolens, it covers all the platforms I wanted to monitor and was very easy to add the right keywords I was interested in. The daily email of posts makes it easy to use in my normal daily workflow and is a great way to make sure you are interacting with customers and prospects. Review collected by and hosted on G2.com.
It struggles with a few instances where your keyword is included in a link, but they are addressing that after a quick reach out to support. Review collected by and hosted on G2.com.

We chose Octolens while running our AppSumo launch to keep an eye on what kind of content would start appearing online about us. It turned out to be incredibly useful — we spotted relevant mentions and content straight away. Definitely a valuable tool for staying on top of your brand visibility. Review collected by and hosted on G2.com.
Can't find any bad sides. Good work guys. Review collected by and hosted on G2.com.

We use Octolens every day to find new customers and collect product feedback. It's a versatile social listening tool that supports all relevant platforms for our use case, including X, GitHub, Reddit, and others.
The AI relevance feature works like a charm, filtering out the noise we were used to from other tools we've tried. The setup process was impressively quick, taking less than 3 minutes from start to finish.
Pricing is very fair compared to competitors, offering excellent value for money. Additionally, the customer support is super responsive, addressing our questions promptly and efficiently.
Overall, Octolens has become one of our favorite tools we use for growth, and we highly recommend it. Review collected by and hosted on G2.com.
If there's one area for improvement, it would be the addition of general news monitoring features similar to Google Alerts. Additionally, the current limit of tracking 10 keywords per workspace can be restrictive for some use cases. However, these are minor issues in an otherwise excellent tool. Review collected by and hosted on G2.com.