Octave Reliance (ETQ Reliance) Reviews & Product Details

Octave Reliance® (formerly ETQ Reliance) is the leading provider of quality, EHS and compliance management software, trusted by the world’s strongest brands. More than 600 customers globally, spanning industries such as manufacturing, medical devices, electronics, heavy industry, food and beverage, pharmaceuticals and automotive, use Reliance to secure positive brand reputations, enable higher levels of customer loyalty and enhance profitability. Octave Reliance offers built-in best practices and powerful flexibility to drive business excellence through quality. Reliance QMS provides customers with a suite of fundamental capabilities and a set of core applications that optimize quality management programs: • Document Control • Change Management • Audit Management • Corrective Action (CAPA) • Insights Advanced Analytics • Training Management • Suppliers, Materials and Chemicals • And more Reliance customers have long relied on its comprehensive, cross-industry portfolio of QMS applications to advance their quality programs and meet critical business goals. With Reliance NXG, customers can now accelerate their quality journey into the resilient and adaptable world of cloud-native quality and safety management, advanced analytics, controlled ubiquitous access and enterprise digital transformation. Reliance NXG allows customers to effectively future-proof their quality management systems and provide a powerful catalyst to digital transformation in their organizations. The technological foundation of Reliance NXG is based on four value pillars: usability, flexibility, visibility and scalability, enabled by advanced cloud-native technologies and a transformational vision. • Usability: The solution’s new search capability enables users to quickly find anything within the system, with enhanced navigation to streamline the user experience from any device. • Flexibility: New integration features, built upon a multi-tenant architecture, allow customers to break down the barriers that limit collaboration and keep up with changes in their business. • Visibility: Digital transformation efforts will drive QMS solutions deeper into an organization’s enterprise technology stack. Powered by Insights analytics, workflows can be configured to automatically classify events, improving the speed and accuracy of decisions. Users are provided not just with better information, but also guidance that can be used to streamline investigations and root cause analyses. • Scalability: The cloud-native QMS enables enterprise-wide quality processes, providing support for any number of users, any volume of data and any configuration with a high availability architecture with no single point of failure. Customers in regulated markets can leverage expedited validation and risk-based verification in Reliance to reduce testing effort required. Octave Reliance was originally founded in 1992 as ETQ and has main offices located in the U.S. and Europe. To learn more about Octave Reliance and its various product offerings, visit https://www.octave.com/products/asset-performance-management/reliance.

Seller

Octave

Discussions

Octave Reliance (ETQ Reliance) Community

Languages Supported

German, English, French, Spanish, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Kaitlyn Natchez

Used by POWERPREP II and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

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Octave Reliance (ETQ Reliance) Integrations

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Waylon F.

IFF EtQ Developer

Enterprise (> 1000 emp.)

4/10/2025

"ETQ is the future!"

5/5

What do you like best about Octave Reliance (ETQ Reliance)?

ETQ out of the box modules are designed around industry standards and they seem to put a ton of research in to finding those common practices rather than guessing or assuming. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

For my company, we do not have a way of connecting to the Database for quarries. This can make it difficult to make mass changes. If there were more method options available other than IP Sec Tunnel usage, it would help. Review collected by and hosted on G2.com.

Response from Angela Anderson of Octave Reliance (ETQ Reliance)

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Hi, Waylon, Thank you for sharing your positive experience! We appreciate your feedback and are pleased to hear that ETQ Reliance QMS is helping to connect your sites globally and enforce corporate policies. We have launched new technology for our quality database that can eliminate the need for a VPN tunnel, depending on your needs and system configuration. We'll connect you with your account team to discuss!

Alejandro M.

Quality Engineer

Mid-Market (51-1000 emp.)

4/23/2025

"ETQ is an excellent platform with functions to connect records through modules. I love it"

5/5

What do you like best about Octave Reliance (ETQ Reliance)?

I love ETQ for its easy-to-configure features, dozens of modules, and attractive document management interface. I love its easy access and improved efficiency, document organization and storage, and the connectivity across modules. I really liked all of that. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

Needs to improve document downloads and documentation a bit. Review collected by and hosted on G2.com.

Response from Angela Anderson of Octave Reliance (ETQ Reliance)

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We're thrilled to hear that you're enjoying the easy-to-configure features, modules, and document management interface of ETQ Reliance QMS!

Pablo R.

ISO Systems Manager

Small-Business (50 or fewer emp.)

4/2/2025

"ETQ Reliance QMS is excellent for storing documents and keeping us organized"

5/5

What do you like best about Octave Reliance (ETQ Reliance)?

I love this easy-to-use system and its excellent features. Addtionally, it was easy to implement. I love that everything is in one place, its easy to navigate, and I can manage data and understand standard procedures. Its really helpful. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

There nothing I can say I dont like, so far so good. Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

Overall, I can assure you that it is excellent software and solves many problems, especially when selecting documents and recording them on paper. We have reduced the number of audits in terms of accuracy and we work more comfortably when tracking documents, which is wonderful. Review collected by and hosted on G2.com.

Response from Angela Anderson of Octave Reliance (ETQ Reliance)

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Hi Pablo, we are delighted to hear that ETQ Reliance QMS has been beneficial for you in reducing the number of audits and improving accuracy when tracking documents. We strive to provide a solution that helps solve problems and improves efficiency for our customers.

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

5/1/2025

"I like ETQ, but with some reservations"

4/5

What do you like best about Octave Reliance (ETQ Reliance)?

ETQ is relatively easy for our users to learn and use. With a quick how-to guide or training session they're able to login and complete their necessary document or training tasks. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

Sometimes I spend a lot of time searching for ways to make (what should be) simple configuration changes. I wish there was a User Manual for administrators - if there is one, I wish I could find it. The training units available in the ETQ Academy are very narrow in scope, so I have trouble finding the course(s) that respond to my questions. Review collected by and hosted on G2.com.

Response from Angela Anderson of Octave Reliance (ETQ Reliance)

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It's great to hear that ETQ Reliance QMS is helping with record-keeping for employee training and document control, especially for audits. We're committed to continually improving our platform to better meet your needs, and we appreciate your feedback on how we can enhance our user guide resources.

Kady K.

System Administrator

Small-Business (50 or fewer emp.)

4/10/2025

"Being able to manage the supply chain with this software is excellent"

5/5

What do you like best about Octave Reliance (ETQ Reliance)?

In general, I love this product because it has adapted wonderfully to our team and we have grown with it for years. I love the information storage in the documents and its management system, the learning curve is perfect. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

It works correctly and I have not experienced any problems. Review collected by and hosted on G2.com.

Response from Angela Anderson of Octave Reliance (ETQ Reliance)

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Hi Kady, we are thrilled to hear that ETQ Reliance QMS has been a valuable tool for your team's supply chain management. Thank you for sharing your positive experience!

Verified User in Mining & Metals

Enterprise (> 1000 emp.)

10/14/2019

"Not just a Quality Management System.....Much More!"

4.5/5

What do you like best about Octave Reliance (ETQ Reliance)?

It's a one stop shop for our Quality, Environmental and Safety systems. We have implemented several of the modules including, CAPA CI, Change Management, Records, Document Control, Meeting Minutes, Centralized Reporting, Incident Reporting, Observation Records, Task Management, and Permit Control. We have customized most of the modules we use which is a benefit and one of the reasons we chose ETQ many years ago. Reliance is used by many team members on daily basis. Being able to use single sign-on has been a significant benefit to our team members as well. I have worked with ETQ products for years and truly appreciate the customer support which has helped in the ease of integration. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

For someone that doesn't have an IT background the designer is a bit confusing however the ETQ Academy training, community and customer support has been a big help. Review collected by and hosted on G2.com.

Lisa B.

Contracts and Compliance Manger

Small-Business (50 or fewer emp.)

4/15/2025

"Streamline Quality Management System"

5/5

What do you like best about Octave Reliance (ETQ Reliance)?

Modular based to launch one at a time or as a bundle. It's great for training staff separately and not all at once. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

We struggle with the support at times. I'm not the best at script writing or working through things myself. The support seems to be hands off sometimes and require hours to provide support. Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

We use the system as the standard Quality Management System, Documentation of Capas, Deviations, document control, Meeting management, Change Management, Audits, and a customized Privacy and Security Incidents. This is streamlining our documentation process and management of these items. We were paper-based, and it was a great change for the electronic management. Review collected by and hosted on G2.com.

Response from Angela Anderson of Octave Reliance (ETQ Reliance)

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We're glad to hear that you find the modular approach of ETQ Reliance QMS beneficial for metering employee training versus having to train on everything at once.

Andrey H.

IT Applications analyst

Enterprise (> 1000 emp.)

9/9/2024

"Flexible and Powerful: ETQ Reliance QMS for Quality Assurance"

4.5/5

What do you like best about Octave Reliance (ETQ Reliance)?

It is a very complete application, it has many modules already established, such as “Document Control”, yet it allows you to add and modify new or existing modules. Making it a very customizable tool Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

Perhaps the learning curve, having specific jython libraries can make it complex for people who are not familiar with the code. Review collected by and hosted on G2.com.

Response from Angela Anderson of Octave Reliance (ETQ Reliance)

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Hi Audrey, thank you for sharing your positive experience with ETQ Reliance and that you appreciate the flexibility to use built-in processes or configure new ones to meet your specific needs.

Rene G.

Customer Quality Manager

Mid-Market (51-1000 emp.)

6/17/2025

"Team ETQ"

4.5/5

What do you like best about Octave Reliance (ETQ Reliance)?

The ease of use and it flexibility in building processes Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

ETQ could do a better job integrating themselves with the customer. What modules will help solve my problems? You did this in the initial evaluation, but stopped even though there are more problems to solve Review collected by and hosted on G2.com.

Response from Angela Anderson of Octave Reliance (ETQ Reliance)

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Hi Rene, thank you for sharing your experience with ETQ. We're glad to hear that you find ETQ Reliance QMS easy to use and flexible for building processes. We would certainly like to continue supporting you throughout your quality journey. Please reach out to your account team so we can re-engage.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/2/2025

"ETQ Reliance"

4.5/5

What do you like best about Octave Reliance (ETQ Reliance)?

ETQ is responsive and user friendly. We find it to be easy to configure to adapt to our needs as a Blood Banking Industry. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

A downside about ETQ is that there may several options or ways to configure things you have to go through trial and error to determine what path works best for your company. Review collected by and hosted on G2.com.

Response from Angela Anderson of Octave Reliance (ETQ Reliance)

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We're pleased to hear that ETQ Reliance is helping you track incidents and manage user access requests effectively. We understand that the design process may have its challenges, especially with the flexibility and configurability ETQ offers. We are always here to support you with guidance on best practices.