Everything about ETQ Reliance QMS is perfect.. it’s easy to navigate thru and has plenty information Review collected by and hosted on G2.com.
I don’t find anything least helpful. It is a great thing Review collected by and hosted on G2.com.
ETQ Reliance’s customizability is among the greatest advantages of the product for our organization. Arel we involve ETQ Reliance across our organization, and the flexibility in customizing distinct workflow plans for each body is very beneficial. It is a great thing how it automatically hooks up with our ERP, which makes data entry seamless and reduces the risk of duplicates from being generated. Familiarization with it enables smooth usability since we also use it every day for audit, CAPAs, and document control. Review collected by and hosted on G2.com.
ETQ Reliance QMS appears to be outdated and somewhat become cumbersome especially if one is starting from ground zero. We often realise that it takes a lot of time to train new employees and this usually frustrates the onboarding process. It does provide some flexibility though and building your own custom workflows can be rather problematic and usually requires some assistance from administrators. Such lack of user-friendliness is an impediment to growth when you demand immediate changes. Review collected by and hosted on G2.com.
Hi Geeta, It's great to hear that ETQ Reliance QMS has helped streamline your CAPAs and audits tracking, making compliance preparation more efficient. We're pleased that the system has improved collaboration and accountability across your teams. We appreciate your feedback on aspects of the interface and we are continually improving in those areas.
the usability, user friendly and the layout Review collected by and hosted on G2.com.
Prod has lost the ability to go on the designer mode Review collected by and hosted on G2.com.
I liked it a lot because this tool is flexible and ideal for tracking and managing data. Moreover, it is easy to use. I like that it is comprehensive and has reliable features such as monitoring, correction, and preventive measures. I like the tracking, and its search functions is amazing. Review collected by and hosted on G2.com.
I would like to see more customization features, especially capabilities like changing font size and font. Review collected by and hosted on G2.com.
We're thrilled to hear that ETQ Reliance QMS has been beneficial for your organization in regulatory compliance, data management, and quality management. We appreciate your feedback and will continue to strive for excellence.
ETQ Reliance is effective in maintaining a digital quality management system. It is user-friendly and provides a single source of information for the company's quality data. Since upgrading from Verse, there have been several improvements that make the system more and more worth the work that goes into the setup and maintenance. Recently, newer enhancements in Reliance CG (2020 and up) have made the system more bug-free and designer-friendly. The number of support tickets we need to create has decreased significantly from 2019 to now. The software's ability to handle advanced configurations and integrate with external software has made it all the more valuable. Flexibility is a large plus: if you know how to utilize ETQ Script, you can make the system do virtually anything. Additionally, once you purchase RC (Remote Configuration) hours, the support team is very helpful when implementing unique configurations or applications. Review collected by and hosted on G2.com.
ETQ Reliance is a powerful tool, but it still has its limitations. These limitations mostly appear on the designer side: while it is user-friendly, it is not always designer-friendly. My main pet peeve as a designer/administrator is that every time we update or patch, something else in the system seems to break. It has made me very cautious of upgrades. Some design limitations may make it so that users need to use annoying workarounds, such as needing to close two separate forms for one process. Lastly, the pricing structure (for yearly subscriptions, support, MAUs or CCUs, add-ons, QDL or Insights, and RC hours) is not ideal for small companies. Review collected by and hosted on G2.com.
ETQ can be customized to fit any organisation's needs. Review collected by and hosted on G2.com.
SSO setup is not as easy as it is mentioned in the guide. Review collected by and hosted on G2.com.
It is flexible to adapt to your needs maintaining the out of the box configuration. Very intuitive for a user to fill out a form and follow a workflow. Visibility of the status per record and the pending activities per user. ETQ has an efficient customer support. Review collected by and hosted on G2.com.
It would be good to have the ability to save my filters in the view. I would also like to assign training to a user (today only through training groups). Review collected by and hosted on G2.com.
Hello Elsa, thank you for taking the time to review ETQ Reliance! Glad to hear the platform is helping you standardize and giving you better visibility into your quality program. The recent ETQ Insights Winter 24 update adds Administration Center fields to the QDL, which might address one of the gaps you mention. Reach out to me (aanderson@etq.com), or your Account Team, and we can connect you with the right folks to help with that.
What I love about ETQ Reliance QMS is how easy it makes everything. It’s super customizable, so you can tweak it to fit exactly what you need, which saves a ton of hassle. Everything’s in one place—document control, CAPA, you name it—so you’re not jumping between systems. Plus, it’s really user-friendly, which means the whole team can get the hang of it without feeling overwhelmed. It just makes managing quality so much easier. Review collected by and hosted on G2.com.
What I dislike about ETQ Reliance QMS is that the customization options, while powerful, can sometimes feel a bit overwhelming, especially for new users. Setting up complex workflows might require extra time or help from support. Also, the system can occasionally feel a little slow when handling large amounts of data, which can be frustrating during busy times. A bit more streamlining in these areas would make it even better. Review collected by and hosted on G2.com.
Hi Komal, Thank you for sharing your experience with ETQ Reliance QMS. We're pleased to hear that the platform has helped streamline and centralize your quality management processes, saving you time and reducing errors. We also appreciate your feedback; it is invaluable to our continuous improvement efforts.
I personally enjoy the customizability of EtQ and the ability to create and alter workflows to our liking. While being customizable, it also provides an ease of use to create these workflows and custom forms with ease. Review collected by and hosted on G2.com.
My personal gripe with EtQ is the difference between their CG and NXG version. Although I completely understand the reasoning for focusing on their cloud version (NXG), due to company requirements, it is likely that we will be unable to migrate over to NXG in the future. I love to see the updates being made to NXG, but am a little disappointed that some of those lovely settings/upgrades won't be coming to CG. Review collected by and hosted on G2.com.
We're pleased to hear that EtQ Reliance QMS is helping you with document management and revision control. We are making every effort to provide an upgrade path from CG to NXG, and we hope to continue working with you to ensure a successful transition.
I like it because its been a great help with data management and has a nice customizable interface that adapts quite well to our needs. I like creating and configuring new modules, it meets our audits and is easy to use for all modules. I loved it. Review collected by and hosted on G2.com.
When I try to upload an attachment it freezes and generally slows down a bit. Review collected by and hosted on G2.com.
Hi Luigi, we're glad to hear that you're enjoying the flexibility and benefits of ETQ Reliance QMS. We appreciate your feedback, and please make sure you share it through our product feedback tool on ETQ Campus. Our Product team uses that feedback to prioritize enhancements.
Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.
attachment limits
Averages based on real user reviews.
6 months
20 months
11%
