Octave Reliance (ETQ Reliance) Reviews & Product Details

I can keep track of quality documents easily and find it easy to track the root cause. I appreciate the audit management feature where all the files are in one place, making audits easier. Review collected by and hosted on G2.com.

It can be made more user friendly to use. Review collected by and hosted on G2.com.

ETQ Reliance QMS has gone a long way in enhancing our capacity to control documents. Its version system is simple and everyone is using the right procedures, this has prevented confusion when auditing. I also love the fact that it is so simple to establish automated notifications on review cycles. Review collected by and hosted on G2.com.

The interface is somewhat old-fashioned in certain places, and might be easier to use. Other times it requires too many clicks to locate certain settings in a configuration. It also turned out to be more complex than expected to be integrated with our current ERP system requiring major custom development. Review collected by and hosted on G2.com.

I really like ETQ Reliance QMS. It features an easy interface and is cost-effective for document storage and managing change control procedures. The seamless setup was straightforward, and I particularly appreciate the ease of customizing training quizzes and creating training matrices for specific teams. It ticks the majority of boxes for me when it comes to document management, change control, and training plans. Review collected by and hosted on G2.com.

I find the ease of working across multiple devices, lacking a mobile application, an issue. Review collected by and hosted on G2.com.

I am impressed with the fact that ETQ Reliance can cope with the complicated workflow. Automated workflow of document routing to review and approval has helped in alleviating bottlenecks to a great extent. Another aspect that I like is that the interface is easily user friendly, thus, reducing the time required in training new employees. Review collected by and hosted on G2.com.

Although it is a powerful system, it might be difficult to come up with very specific and customized reports. The first setup phase has been more time consuming than expected. Also, the mobile application capabilities might be increased. Review collected by and hosted on G2.com.

ETQ Reliance software application is easy to configure, use and has a flexible platform. It contains all elements as they pertain to a Quality Management System. With assistance from ETQ staff our company was able to customize the modules to meet our needs making use of advanced configuration. The similarities in form layout and structure between modules makes it easy to adopt across many processes and users feel comfortable using the system. This makes the adoption rate seamless. Review collected by and hosted on G2.com.

I do not see any drawbacks at this point. Review collected by and hosted on G2.com.

I enjoy managing audits and ensuring corrective actions, email, and spreadsheets. I also love being able to easily log inspections and track them. Review collected by and hosted on G2.com.

I dint like the configuration and customization of the modules because adapting them to our transportation and storage needs was very difficult and chaotic. Review collected by and hosted on G2.com.

The strong point of ETQ Reliance QMS that I like most is the formidable module on CAPA. It actually assists us to make our corrective and preventive measures lean in the aspect of implementation and closure. We are able to keep track of the non-conformances and even trace them back to the root cause analysis easily. The other massive advantage is the integrated document control system. It also makes sure that everyone is at all times using up-to-date approved copies. This has made the audit preparations so easy. Review collected by and hosted on G2.com.

The complexity of the setup is one of my greatest dislikes about ETQ Reliance QMS. It took us a lot of time and effort to get all setup to our specific work flows. The user interface also takes more or less outdated at times. It is not as obvious as some of the newer cloud based apps. Although it works, it certainly has a steeper learning curve than the new users. Review collected by and hosted on G2.com.

I like so much the configurability of ETQ Reliance. It has a possibility to customize workflows based on our exact business procedures. This will encourage less manual work and minimal chances of compliance. The system modules included such as document control and CAPA are fantastic as well. They make all our quality information centralize. This makes tracking and reporting quite easier. Review collected by and hosted on G2.com.

It requires some amount of trouble getting set up and configured initially. It is time consuming and demands special expertise. To some extent the user interface is a bit dated compared to recent software as well. It can also seem less intuitive to navigate than it ought to. This may make new users slow in mastering the system. Review collected by and hosted on G2.com.

ETQ NXG - the SaaS version of ETQ is clean, crisp and loaded with a huge number of integrated modules. The underlying design of the modules is very scalable, easily customizable, able to rapidly add new custom modules and yet keep the same transactional integrity to the record set. The flexibility in building, integrating modules and features like audit trail, customizable workflows, application promotions, etc., are some of the key elements why I like ETQ. Review collected by and hosted on G2.com.

Though many REST API features have been added, the documentation on the API usage needs to improve. Some key features like the ability for the users to save view filters and additional levels of controls in View configuration and Centralized reports are missing. Review collected by and hosted on G2.com.

As a Reliance Administrator, I love how scalable and customizable ETQ Reliance is. I can create or modify fields, views, and notifications. I can even develop custom modules within the applications, ALL WITHOUT BEING A PROGRAMMER! I can also integrate data from other modules within Reliance or from other external applications. Reliance is, by far, the best database front end I've ever worked with! I also appreciate their "User Voice" feature that allows users to make and track suggestions for future application changes. Review collected by and hosted on G2.com.

I dislike the use of several software languages throughout the system (sql, python, etqscript). It's sometimes difficult to know when to use which language. The data entry of the new user interface isn't as user friendly as prior versions, but ETQ is working to improve that. Review collected by and hosted on G2.com.