# Novu Reviews
**Vendor:** Novu  
**Category:** [Notification Infrastructure Software](https://www.g2.com/categories/notification-infrastructure)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 22
## About Novu
Novu is open-source notification infrastructure that gives engineering and product teams a single API to send notifications across In-App, Email, SMS, Push, and Chat channels. Instead of building custom delivery logic and managing multiple provider integrations, teams use Novu to define multi-step notification workflows and ship in minutes. Novu is built for developers and product teams at companies of any size - from startups shipping their first transactional emails to enterprises managing millions of notifications per month across complex, multi-tenant applications. At the core of Novu is the Workflow Engine, where teams build cross-channel notification sequences with built-in delivery logic: delays, digest aggregation, throttling, and conditional branching. Workflows can be designed visually with a drag-and-drop editor or defined entirely in TypeScript for teams that prefer a code-first approach. The embeddable Inbox component adds a real-time in-app notification center to any application in as few as six lines of code. Pre-built SDKs are available for React, Vue, Angular, React Native, and vanilla JavaScript, with customizable styling and built-in subscriber preference management. Novu&#39;s Digest Engine consolidates multiple notification events into a single message - reducing notification fatigue while keeping users informed. Combined with throttle controls, teams can prevent over-notifying during high-activity periods without losing critical alerts. The platform connects to 55+ delivery providers - including SendGrid, Twilio, Firebase Cloud Messaging, Slack, and Amazon SES - with automatic provider failover. If a primary provider goes down, Novu routes through the next active integration without any manual intervention. A No-Code Block Editor for email lets non-technical team members design and customize email templates with dynamic variables and conditional content blocks, while developers retain full access to raw HTML/CSS when needed. Subscriber preferences are enforced automatically during every workflow execution, giving end-users control over which channels and notification types they receive - improving engagement and reducing unsubscribes. Novu is MIT-licensed with 38,600+ GitHub stars and can be self-hosted via Docker Compose with full feature parity, or used as a managed service through Novu Cloud with a dedicated EU region for data residency requirements. Server-side SDKs are available in seven languages, and the platform is SOC 2, ISO 27001, GDPR, and HIPAA compliant. The free tier includes 10,000 events per month with no credit card required.




## Novu Reviews
  ### 1. Strong Partnership and a Developer-Friendly, Reliable Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erin M. | Director, Product, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Novu?**

What I like best about Novu is the combination of strong partnership and excellent developer experience.

Their team is highly responsive, collaborative, and genuinely open to feedback, which makes working with them feel like a true partnership rather than just a vendor relationship.

On the product side, the platform is well-documented with an intuitive API, making it easy for our team to implement and scale quickly. Everything just works as expected, and we’ve had no issues with stability.

That balance of great people and a reliable, developer-friendly product is what really stands out.

**What do you dislike about Novu?**

There’s not much to dislike about Novu based on our experience so far.

If anything, as the platform continues to grow, we’d love to see even more advanced features and customization options to support increasingly complex use cases. That said, the team has been very receptive to feedback and proactive about incorporating improvements.

Overall, any gaps feel more like opportunities for future enhancement rather than true drawbacks.

**What problems is Novu solving and how is that benefiting you?**

Novu is solving the complexity of managing notifications across multiple channels in a scalable and developer-friendly way.

Before Novu, orchestrating notifications (email, SMS, in-app, etc.) required significant custom development, ongoing maintenance, and coordination across systems. Novu centralizes that logic, making it much easier to manage workflows, templates, and delivery in one place.

For us, that’s translated into faster development cycles, reduced engineering overhead, and more flexibility to iterate on our notification strategy without heavy lifting. It’s also improved reliability and consistency in how we communicate with users.

Ultimately, it allows our team to focus more on building core product value instead of reinventing notification infrastructure.

  ### 2. Seamless Integration, Highly Customizable & Time-Saver

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rajat S. | Senior Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2026

**What do you like best about Novu?**

I like how Novu's architecture and workflows are built, offering detailed customization and scalability at the API level. The recent implementation of context, supporting multiple organizations, is very scalable for our product. I'm impressed with Novu's customization options for notifications, especially the UI part using React Hooks. The context that allows scalability for single users across multiple organizations is a great feature. I also appreciate that we don't have to worry about subscriptions; it's really easy to configure. The email templates and ready-made UI tools make it simple to create attractive email templates with a lot of customization options, which enhances the email experience for our customers. Novu saves us a lot of time on building notifications as a service, allowing us to focus on solving our customers' requirements. The initial setup was smooth thanks to ready-made data projects, straightforward APIs, and helpful documentation on the platform.

**What do you dislike about Novu?**

There are some features in beta state. It would be good to have a stable release, especially for the context. There are multiple bugs that I myself reported with Novu.

**What problems is Novu solving and how is that benefiting you?**

I use Novu to save time by easily integrating notifications, allowing my team to focus on customer requirements instead of building a whole notification system. It's scalable and integrates seamlessly with our product.

  ### 3. Fast Slack Support and an Easy-to-Use Admin Interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2026

**What do you like best about Novu?**

The fast support whenever I have technical questions, through an external Slack channel. The new administration interface also makes it easy to find subscribers, check the history of sent notifications, and update communication templates.

**What do you dislike about Novu?**

There is no modification history on e-mails and e-mail layouts, so it's necessary to make manual backups of anything valuable. There is also no easy way that I know of to clean up unused / test subscribers from the administration interface. Lastly, some features (localization, infra as code) seem to remain in beta status for a rather long time (2+ years).

**What problems is Novu solving and how is that benefiting you?**

At the moment we simply use Novu to send e-mails to our users in multiple languages. We can nicely preview, test and update e-mails and templates. All of this can be directly managed by product managers, and not just developers.

  ### 4. Effortless Notification Infrastructure with Rich Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** faisal a. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2026

**What do you like best about Novu?**

I think Novu is the best notification infrastructure out there. I love its massive notification delivery options and configuration with rich integrations. The simplicity of usage, SDK support, and inbox are all things I appreciate. Everything works well for me. I find the ease of integration, especially with JavaScript ecosystem support—everything I use for web development—really beneficial. The initial setup was so easy, and I like the easy chat provider integration through webhook.

**What do you dislike about Novu?**

I think the event tracking of push notifications could be improved. The documentation isn't as clear as it could be, which sometimes makes it hard to use effectively. Also, the custom chat provider could be improved to allow for easier integration, like through webhooks.

**What problems is Novu solving and how is that benefiting you?**

Novu provides massive notification delivery options and configuration with rich integrations.

  ### 5. Effortless Setup and Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** John J. | Senior Staff Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2026

**What do you like best about Novu?**

I really appreciate that Novu is incredibly easy to set up. The documentation is good and clearly shows how to send notifications, which makes the whole process pretty smooth. It handles a lot of the infrastructure and engineering work that we don't have to do ourselves. The support team is very good and resolves issues quickly, making sure everything runs smoothly. Overall, Novu has made our notification processes efficient and hassle-free.

**What do you dislike about Novu?**

Sometimes there's a performance issue where requests can take a while, but generally, it's been addressed and is pretty good.

**What problems is Novu solving and how is that benefiting you?**

I use Novu for creating and sending email and in-app notifications, and coordinating subscriptions to records in our system, making it easy to notify customers about changes.

  ### 6. Centralized Notification Templates That Boost Flexibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Saj M. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Novu?**

One place for all notifications across all channels. Instead of hardcoding email templates like we used to in our organisation, Novu lets us move templates into Novu and manage them from one central location. This has helped us a lot with handling user requests for template updates and improving flexibility, rather than needing a code change every time a request came in.

**What do you dislike about Novu?**

The subscriber management is still bit flaky. The queries around activity log and subscribers could improve a bit in terms of user experience

**What problems is Novu solving and how is that benefiting you?**

Novu helps us consolidate all our notifications and alerts in a single place and through all channels respecting user preferences

  ### 7. Exceptional Developer Experience with Novu

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arik C. | Founder, CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Novu?**

I really like Novu because their team is super helpful and really good at what they do. The developer experience, especially when using their SDK and workflow builder, is really good. Setting it up was quite easy since developer tools are generally super easy to use. That's why I appreciate the developer experience so much.

**What do you dislike about Novu?**

I think they should show up in the marketing and everything a bit more. I don't see them on Twitter or other places that much now. I used to see them a lot.

**What problems is Novu solving and how is that benefiting you?**

I don't have to worry about the infrastructure for handling workflows, emails, and notifications. Novu provides headless components I can easily use.

  ### 8. Flexible, Reliable Multichannel Comms Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Leandro G. | Engineering Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about Novu?**

Flexible and reliable comms integration using multiple channels

**What do you dislike about Novu?**

We faced some connectivity issues, probably due to some infrastructure hiccup on their side

**What problems is Novu solving and how is that benefiting you?**

Not sure exactly which ones they're trying to solve now, but we proposed once an enhance regarding custom senders and in the next release it was provided

  ### 9. Developer-first multichannel notification infrastructure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rafael M. | Especialista em desenvolvimento, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2025

**What do you like best about Novu?**

What stands out most about Novu is its fully open-source, developer-centric design, featuring a unified API and ready-to-use notification inbox components that can be integrated in just six lines of code 

- It supports multiple channels (email, SMS, push, chat, in-app) and enables complex workflows with capabilities like digest aggregation, no-code automation, and code-first workflows. 
- Additionally, its vibrant community fosters transparency and ongoing contributions, while pricing remains clear and scalable for both startups and enterprises

**What do you dislike about Novu?**

Despite its strengths, some areas could be improved: self-hosting can be tricky, as production setup documentation is still maturing and may require extra effort.

**What problems is Novu solving and how is that benefiting you?**

Novu solves the challenge of having to integrate and manage multiple notification providers separately. In the past, I had to build and maintain different implementations for email, SMS, push, chat, and in-app notifications, which made the codebase complex and harder to maintain.
With Novu, I now have a single, unified API that orchestrates all channels seamlessly, along with features like digests, user preferences, and no-code automation. This saves me valuable development time, reduces errors, and ensures a more consistent communication experience for end users.

  ### 10. Flexible and Promising Notification Solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Saulo C. | Sr. Product Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2025

**What do you like best about Novu?**

Novu makes it easy to centralize and manage notifications across multiple channels (web, email, mobile, in-app) without having to build everything from scratch. I especially appreciate how flexible it is to set up multi-step notification rules, digests, and preference management in one place. I appreciate the built-in translation support for notification templates but could use better documentation on this.

**What do you dislike about Novu?**

I don't like that that there is no way to segment notifications per region. Also, the UI/dashboard feels a bit limited for non-technical users who want to manage templates or review delivery performance. The built-in analytics (beta feature) is starting to help with this but would be nice to have more detailed view on the usage per workflow instead of general metrics.

**What problems is Novu solving and how is that benefiting you?**

Novu helps me centralize and manage notifications across channels without rebuilding the same logic for web, email, and mobile. It simplifies setting up multi-step workflows like digests and preference-based sending, which would otherwise be complex to manage in code. The built-in translation support have the potential to be valuable. Novu is starting to provide analytics and visibility into notification performance, which helps me understand delivery success and optimize usage. Overall, it saves engineering time, reduces duplication, and gives me a foundation for scalable, user-friendly notifications.

  ### 11. Outstanding Customer Service and Strong Self-Hosted Open-Source Option.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steven T. | Director of Technology, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Novu?**

Customer service, open source self hosted option, good sales support.

**What do you dislike about Novu?**

So far so good, don't have any complaints.

**What problems is Novu solving and how is that benefiting you?**

Fan out messaging and reporting

  ### 12. Novu Perfectly Routes Transaction Notifications with a Strong Feature Set

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brennan W. | Senior Product Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2026

**What do you like best about Novu?**

Novu is filling a big gap in our infrastructure, making sure that transaction notifications are being routed to the users preferred destination. We rely on it heavily, and are very happy with the feature set.

**What do you dislike about Novu?**

Nothing now! All the requested features that we had have been created!

**What problems is Novu solving and how is that benefiting you?**

Routing transactional emails to the right destination.

  ### 13. A Flexible and Developer-Friendly Notification Infrastructure

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2025

**What do you like best about Novu?**

Novu offers a clean, unified approach to handling notifications across multiple channels—email, SMS, push, in-app, and more. We use Novu daily as part of our core application infrastructure. Its open-source model gives a lot of flexibility and transparency, which is great for teams that want to customize or self-host. The SDKs and APIs are well-documented, and setting up notification workflows is intuitive. Real-time logs and testing features make it easier to monitor and debug. The UI is user-friendly and makes managing complex flows more accessible, even for non-developers. Customer support is responsive and helpful.

**What do you dislike about Novu?**

There are occasional limitations around provider support or documentation for niche use cases. Analytics and user preference management could be more robust. It’s not a blocker, but you might need to implement some workarounds for more complex needs.

**What problems is Novu solving and how is that benefiting you?**

With Novu, we can define, manage, and send notifications across all channels from a single platform. It simplifies our codebase, reduces maintenance overhead, and gives us better visibility into delivery and failures.

  ### 14. Novu integration: fast, reliable, and well-documented

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 28, 2025

**What do you like best about Novu?**

As the app owner who handled our Novu integration, the strengths are clear and consistent across both development and operations. Implementation and onboarding are extremely smooth — we had a working prototype within a few hours thanks to practical SDKs and ready-to-use examples that significantly reduced development time. The documentation is excellent: well-structured, comprehensive, and packed with real examples that made debugging trivial. Notifications are delivered immediately and the retry logic is robust, keeping delivery failures to a minimum. Customer support is very fast and responsive, so any blocking questions are resolved quickly. In production we send around 100–200k tokens per month and the platform handles that volume reliably. Overall the product feels polished, integration is very easy, and the pricing is fair for the value provided.

**What do you dislike about Novu?**

There are a few operational gaps that make day-to-day management harder than it should be. Retention of notifications is still limited (it moved from 30 to 90 days, which is better but not enough for our needs)—we would like at least a one-year retention option or configurable retention policies. The dashboard is not very user-friendly for admin tasks: user management and notification search are basic and lack important features such as removing device tokens for a user, muting or blocking notifications for specific users, bulk actions on notifications (delete/export), and more powerful search/filters (e.g., by payload, retry status, or channel). Adding these admin/operational tools would significantly improve the overall experience.

**What problems is Novu solving and how is that benefiting you?**

Novu handles all the heavy lifting of sending notifications and emails for us, so we don’t have to build or maintain the infrastructure ourselves. Instead of storing and managing email records and device tokens in our own database and writing delivery logic, Novu centralizes device-token management, channel routing and template-based sending.

Concretely, Novu takes care of:

targeting the correct device token(s) for each user and channel,

queueing and delivering messages,

automatic retry logic (with backoff) when deliveries fail,

templating and channel fallback so we don’t duplicate send logic across services.

The benefits are immediate: we save engineering time (no custom delivery/retry code or token housekeeping), reduce bugs and edge cases around token churn and failed sends, and get more reliable, faster delivery to users. Operationally it also simplifies scaling and support — we can focus on product features instead of notification plumbing, and handle higher volumes with less effort.

  ### 15. Novu handles the heavy workload of transactional notifications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexandre J. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2025

**What do you like best about Novu?**

Novu has always been really easy to integrate from the start of our startup journey. It's uptime is stellar, we have never faced service disruption in the 4+ years using it, which is really rare for an early saas company !

While not feature packed, the analytics dashboard does the job to know the state of our notification workflows.

**What do you dislike about Novu?**

The transition from free to paid was scary at first, with a starting plan at 200 dollars (that we were willing to pay albeit very painfully). Very quickly the novu team heard the complaints and created a simpler 20 dollar plan with a pay for what you use system that felt a lot better !

**What problems is Novu solving and how is that benefiting you?**

Novu handles all of our transactional application notifications, including complex mailing workflows, in app notifications and push notifications

  ### 16. Simple and efficient

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kevin K. | Mobile Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 03, 2025

**What do you like best about Novu?**

It was very easy to integrate in our already existing software and the dashboard is very intuitive. 
The support is very fast at responding. We mostly used the push notification feature. I like that it shows the logs of each notification sent.

**What do you dislike about Novu?**

Had a small problem that impacted our production servers, but it was fixed very early. 
The notification retention is quite low.

**What problems is Novu solving and how is that benefiting you?**

It helps our company to communicate with our users through push notifications.

  ### 17. Novu -- saves time; a little complicated

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 02, 2025

**What do you like best about Novu?**

I've used it on two projects now. The fact that it abstracts channels, so you can use the "same" workflow for emails, text messages, in-app notifications, and other modalities is really great. Most projects start with just one of those and end up sort of stuck there. Novu is a nice and flexible abstraction. In my feedback here, I've noted some complexity with using Novu. The complexity is worth it. Novu is a very well-aligned to the problem they want to solve -- we use it all day in multiple apps for a diverse user base. The team has also been very helpful -- when we get stuck, they've engaged pretty deeply in order to get use where we need to be.

**What do you dislike about Novu?**

It's not as simple as just sending an API request. If you use a custom rendering approach, Novu has a handshake between its API server and your app's API that's sensible but I found a little hard to get used to. They've also significantly changed the API several times, which is fine for early versions of a product, but has taken some adjustment each time.

**What problems is Novu solving and how is that benefiting you?**

We need to communicate different data or events, to different users or user groups, on different schedules -- immediate / event driven, daily digest, weekly retrospective etc.

  ### 18. Novu is both easy to use at a basic level, and easy to expand to whatever you need it to be.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben S. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 28, 2025

**What do you like best about Novu?**

Novu is plug and play, and I can easily create new flows and hook up new notification workflows from the console.

**What do you dislike about Novu?**

I cannot easily create these workflows entirely in code, like I'd like to do.

**What problems is Novu solving and how is that benefiting you?**

Live Notifications across multiple channels. It allows us to not need to focus on the complex logic involved in doing this correctly with customizability.

  ### 19. Simply amazing and easy to work with.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shashmit K. | SDE, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2025

**What do you like best about Novu?**

I like the user interface, the api fundamentals and support

**What do you dislike about Novu?**

The react native side of api is little problematic, the documentation is pretty hard to understand in some case.

**What problems is Novu solving and how is that benefiting you?**

Helping me send Notifications on apple devices and google devices.

  ### 20. Nice experience but low retention of messages

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2025

**What do you like best about Novu?**

Speed and availability. The integration is seamless.

**What do you dislike about Novu?**

The limit on retention of messages is too short

**What problems is Novu solving and how is that benefiting you?**

notificating a lot of users

  ### 21. Novu is the best notification framework

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shoeb K. | UI/UX Designer, Computer & Network Security, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about Novu?**

Novu has a intuitive user interface that allows developers to easily integrate the framework in their application and manage the notifications.

**What do you dislike about Novu?**

Novu doesn't really have much to dislike about except that sometimes it can get overwhelming for a beginner to use their framework.

**What problems is Novu solving and how is that benefiting you?**

Novu is my go-to framework for building, managing and delivering all types of end user notifications.
It solves the complex problem of notification management and it benefits me by providing useful UI components.

  ### 22. Recommended to everyone

**Rating:** 5.0/5.0 stars

**Reviewed by:** Saurav J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 01, 2024

**What do you like best about Novu?**

Started using it for a passion project and was thoroughly impressed by the feature set available. From platform versatility to the development momentum, everything was on point.
10/10 recommended

**What do you dislike about Novu?**

I cannot really remember anything such in general.

**What problems is Novu solving and how is that benefiting you?**

Started using it for a passion project and was thoroughly impressed by the feature set available. From platform versatility to the development momentum, everything was on point.
10/10 recommended



- [View Novu pricing details and edition comparison](https://www.g2.com/products/novu/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A25%3A21+-0500&secure%5Bsession_id%5D=92bff9d7-d16b-466e-a959-4dcdd5b2bdd1&secure%5Btoken%5D=ee653b3eb11722c0892a918755dbedacd64e6487bec1c0bb0a65c61d9835e9df&format=llm_user)
## Novu Integrations
  - [Apple](https://www.g2.com/products/apple/reviews)
  - [Azure](https://www.g2.com/products/hopem-azure/reviews)
  - [Bandwidth](https://www.g2.com/products/bandwidth-bandwidth/reviews)
  - [Braze](https://www.g2.com/products/braze/reviews)
  - [Brevo](https://www.g2.com/products/brevo/reviews)
  - [BulkSMS.com](https://www.g2.com/products/bulksms-com/reviews)
  - [Clickatell Chat Commerce Platform](https://www.g2.com/products/clickatell-chat-commerce-platform/reviews)
  - [ClickSend](https://www.g2.com/products/clicksend-clicksend/reviews)
  - [Discord](https://www.g2.com/products/textaify-discord/reviews)
  - [Expo](https://www.g2.com/products/expo-dev-expo/reviews)
  - [Firebase](https://www.g2.com/products/firebase/reviews)
  - [FireText](https://www.g2.com/products/firetext/reviews)
  - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews)
  - [Gupshup](https://www.g2.com/products/gupshup/reviews)
  - [iMedia Inc.](https://www.g2.com/products/imedia-inc/reviews)
  - [Infobip](https://www.g2.com/products/infobip/reviews)
  - [iSend Professional](https://www.g2.com/products/isend-professional/reviews)
  - [Kudosity](https://www.g2.com/products/kudosity/reviews)
  - [Mailgun](https://www.g2.com/products/mailgun/reviews)
  - [Mailjet](https://www.g2.com/products/mailjet/reviews)
  - [Mailtrap](https://www.g2.com/products/mailtrap/reviews)
  - [Maqsam](https://www.g2.com/products/maqsam/reviews)
  - [Mattermost](https://www.g2.com/products/mattermost/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Netcore Email API](https://www.g2.com/products/netcore-email-api/reviews)
  - [Nexmovers](https://www.g2.com/products/nexmovers/reviews)
  - [Next.js](https://www.g2.com/products/next-js/reviews)
  - [OneSignal](https://www.g2.com/products/onesignal/reviews)
  - [Plivo](https://www.g2.com/products/plivo/reviews)
  - [Pluck](https://www.g2.com/products/pluck/reviews)
  - [Postmarkr](https://www.g2.com/products/postmarkr/reviews)
  - [Pusher](https://www.g2.com/products/pusher/reviews)
  - [PushPad](https://www.g2.com/products/pushpad/reviews)
  - [Resend](https://www.g2.com/products/resend/reviews)
  - [RingCentral AI Receptionist (AIR)](https://www.g2.com/products/ringcentral-ai-receptionist-air/reviews)
  - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews)
  - [Ryver](https://www.g2.com/products/ryver/reviews)
  - [Sendchamp](https://www.g2.com/products/sendchamp/reviews)
  - [SES](https://www.g2.com/products/ses/reviews)
  - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews)
  - [Sinch](https://www.g2.com/products/sinch/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [SMS Central](https://www.g2.com/products/sms-central/reviews)
  - [smsmode©](https://www.g2.com/products/smsmode/reviews)
  - [SNS](https://www.g2.com/products/sns/reviews)
  - [SparkPost](https://www.g2.com/products/sparkpost/reviews)
  - [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews)
  - [Telnyx IoT](https://www.g2.com/products/telnyx-iot/reviews)
  - [Telnyx Voice AI Agents](https://www.g2.com/products/telnyx-voice-ai-agents/reviews)
  - [Twilio](https://www.g2.com/products/twilio/reviews)
  - [Twilio SendGrid Email API](https://www.g2.com/products/twilio-sendgrid-email-api/reviews)
  - [Unifonic](https://www.g2.com/products/unifonic/reviews)
  - [Vitruvi Software](https://www.g2.com/products/vitruvi-software/reviews)
  - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews)
  - [Zulip](https://www.g2.com/products/zulip/reviews)

## Novu Features
**Consolidation - Notification Infrastructure**
- Automation
- API Integration
- Template

**Customization - Notification Infrastructure**
- User Preference
- Analytics
- Drag and Drop

## Top Novu Alternatives
  - [MoEngage](https://www.g2.com/products/moengage/reviews) - 4.5/5.0 (508 reviews)
  - [Knock](https://www.g2.com/products/knock-knock/reviews) - 4.6/5.0 (146 reviews)
  - [SuprSend](https://www.g2.com/products/suprsend/reviews) - 4.8/5.0 (121 reviews)

