Novi Survey Reviews & Product Details

Novi Survey is a comprehensive online survey tool designed to facilitate the creation, distribution, and analysis of surveys and assessments. It offers a user-friendly interface complemented by a rich text editor, enabling users to design surveys with over 100 question variations, including advanced types like matrices, constant sum, rating scales, and file uploads. The platform supports sophisticated features such as conditional logic, branching, text piping, and parameter substitution, allowing for highly customized survey experiences. Key Features and Functionality: - Survey Design: Utilize a modern interface with a rich text editor to craft surveys featuring a wide array of question types and advanced functionalities. - Distribution: Deploy surveys via a robust email engine, embed them into web pages, or share through social media platforms. - Branding: Customize surveys with professionally designed templates or create unique designs by adjusting logos, colors, fonts, and button styles. - Internationalization: Develop surveys in multiple languages, with a built-in spell checker supporting 34 languages, and allow respondents to switch languages seamlessly. - Data Analysis: Access real-time responses, generate summary reports with descriptive statistics, and visualize data through customizable charts and graphs. - Collaboration: Manage teams with varying access levels, collect responses anonymously or linked to contacts, and ensure secure communication via SSL encryption. Primary Value and User Solutions: Novi Survey addresses the need for an advanced yet accessible survey solution suitable for various applications, including market research, employee evaluations, customer feedback, and more. By offering extensive customization options, robust distribution methods, and powerful analytical tools, it empowers organizations to gather meaningful insights efficiently. The platform's flexibility in deployment—either as a hosted service or an installable software package—ensures that businesses can choose the setup that best aligns with their operational requirements.

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User Insights

Average based on 30 real user reviews.

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Ahmed H.

Sales Operations Director

Government Administration

Mid-Market (51-1000 emp.)

8/2/2024

"Offer better products and services"

4.5/5

What do you like best about Novi Survey?

I found it useful to insert images and videos into questions, which makes the surveys more appealing to the user. Novi Survey stands out in terms of question variety. It starts from multiple choices to ranking type of scale and even includes an open-ended type of feedback. Review collected by and hosted on G2.com.

What do you dislike about Novi Survey?

The experience of programming multiple branching schemes based on the previous answers is inconvenient and error-prone. The logic branching seems powerful on paper and thus, the lack of implementation is evident. Respondents were led to irrelevant categories of the survey making me lose my data set. Review collected by and hosted on G2.com.

Gaurav S.

Operation Head

Food & Beverages

Small-Business (50 or fewer emp.)

12/5/2023

"Company assures every promise."

4/5

What do you like best about Novi Survey?

Novi Survey is one of the prestigious and has been in the market more than a decade. Also, it provides the right direction with its low-cost software. Review collected by and hosted on G2.com.

What do you dislike about Novi Survey?

Novi Survey must include the Latest Tech Like Web3 and AI, for a more efficient way for companies to target audiences for surveys. Review collected by and hosted on G2.com.

What problems is Novi Survey solving and how is that benefiting you?

Novi Survey helps to expedite the data collection process. When compared to conventional paper-based approaches, this can save time. Also, we can design surveys tailored to their specific requirements, like survey format, the question, and the target audience. It helped me to make informed decisions. It makes it easier to reach the masses by sending invitations. It is also cost-effective compared to traditional methods. Review collected by and hosted on G2.com.

Nishant M.

Analyst

Small-Business (50 or fewer emp.)

12/1/2023

"Cloud based survey-NOVI"

4.5/5

What do you like best about Novi Survey?

I have seen lots of feature in this novi survey, it is easy to use, implementation is best, the integration of the software with the cloud is good approch. It help to know about the surey of large, smal and mid cap busniess provide survey report for so many things, and it is very much used in customer support. frequency of using is much in support role. loved this. Review collected by and hosted on G2.com.

What do you dislike about Novi Survey?

Nothing it is best, just to improve with UI Review collected by and hosted on G2.com.

Verified User in Education Management

Mid-Market (51-1000 emp.)

8/13/2023

"Simplicity"

3.5/5

What do you like best about Novi Survey?

The monthly subscription of Novi is quite feasible and provides good customer support with it. Novi gives us some great tools to analyse send and prepare questionnaires. Review collected by and hosted on G2.com.

What do you dislike about Novi Survey?

The software can crash out sometimes without any reason, the team should focus upon it. Many more features can be included to make the insights more presentable and conclude to better output. Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

9/16/2022

"Reliable Survey Analytics - Outdated Look"

3.5/5

What do you like best about Novi Survey?

Novi Survey has so many options! There are more than 100 variations. It's overall easy to use and provides valuable analytics at an affordable price point. The sample templates save me heaps of time, yet I still love how they are all customizable and can look exactly how I want it to. Review collected by and hosted on G2.com.

What do you dislike about Novi Survey?

There's not much to outright dislike with Novi Survey. It can be tough to get the most out of it without a little training since there are so many options to customize. It can take some tinkering to get it how you like. Review collected by and hosted on G2.com.

Carl O.

client services associate

Small-Business (50 or fewer emp.)

9/20/2022

"Great survey tool"

4.5/5

What do you like best about Novi Survey?

It's so easy to create as many templates as I want, simple to navigate too! Review collected by and hosted on G2.com.

What do you dislike about Novi Survey?

As easy as it is to create new templates, sometimes I would just rather just use an existing template, however there aren't many of them. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

5/26/2022

"Easy Cloud Based Survey Tool for Organizations of all sizes"

4.5/5

What do you like best about Novi Survey?

With Novi Survey, I can use various features such as survey conception, branding and scripting. This allows me to propose, carry out and scrutinize several kinds of surveys. This is an extremely low-priced yet very effective tool. Review collected by and hosted on G2.com.

What do you dislike about Novi Survey?

At first sight, Novi Survey can be a little thorny to understand and get to terms with. Initially, a few customers didn't get the surveys but with the recent updates, everything is running very smoothly. Review collected by and hosted on G2.com.

Joshua M.

Customer Operations Specialist | Medical Device

E-Learning

Enterprise (> 1000 emp.)

7/7/2021

"A Great Low-Cost Survey Tool for Growing Organizational Experience"

4/5

What do you like best about Novi Survey?

Novi Survey works precisely as a survey-creating platform should. Overall, the user experience is bare-bones - but effective in creating a wide variety of survey options. My organization has been able to use the platform to develop both internal and external-facing surveys. Review collected by and hosted on G2.com.

What do you dislike about Novi Survey?

The overall experience for Novi Survey is less exquisite than other tools in the marketplace. Because of the lower overall cost, many modern features are left out or are left more challenging to achieve than competitors. Review collected by and hosted on G2.com.

Adam M.

Sr External Reporting Analyst

Enterprise (> 1000 emp.)

5/27/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Sr External Reporting Analyst"

3.5/5

What do you like best about Novi Survey?

Easy to use, easy to copy old surveys, and the results create charts automatically for you. Easy for any survey, no matter the size. The tool allows us to invite specific individuals so we can track who needs to complete the survey. The tool also allows for a wide variety of surveys. This grants our team the flexibility to send out a variety of surveys and can also create fun games with the surveys. The option to have templated surveys also ensures that formatting, images, and other text within the survey can be consistent across each survey. Review collected by and hosted on G2.com.

What do you dislike about Novi Survey?

The system itself feels a bit old. Sometimes have issues with the functionality of surveys when sent. Review collected by and hosted on G2.com.

Recommendations to others considering Novi Survey:

I recommend that you practice using the survey tool before sending out surveys. Additionally, use the preview function to ensure the survey is formatted correctly and looks as you expected it would. Review collected by and hosted on G2.com.

What problems is Novi Survey solving and how is that benefiting you?

Easy for any survey, no matter the size. The tool allows us to invite specific individuals so we can track who needs to complete the survey. The tool also allows for a wide variety of surveys. This grants our team the flexibility to send out a variety of surveys and can also create fun games with the surveys. The option to have templated surveys also ensures that formatting, images, and other text within the survey can be consistent across each survey. Review collected by and hosted on G2.com.

Verified User in Internet

Small-Business (50 or fewer emp.)

12/26/2021

"Novi is really so helpful"

5/5

What do you like best about Novi Survey?

Which is I most like about Novi, that is its online survey system. It's one of the best surveys which I've ever seen before. Review collected by and hosted on G2.com.

What do you dislike about Novi Survey?

I don't think there are many things which I dislike, and everything is perfectly working. Review collected by and hosted on G2.com.