Notify Customers Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Notify Customers to be simple and easy to use, enabling quick customer notifications with minimal setup. (4 mentions)

Users commend the incredible customer support, noting quick responses and exceptional assistance with the program. (3 mentions)

Users find Notify's pricing affordable, enabling cost-effective communication with all customers effortlessly. (2 mentions)

Users commend the incredible customer service of Notify Customers, noting quick and helpful responses to inquiries. (2 mentions)

Users commend the easy setup of Notify Customers, enabling quick and efficient communication with their clients. (1 mentions)

Users report problems with notification delivery, missing important responses from clients during campaigns. (1 mentions)

Users experience slow loading issues with Notify Customers, leading to frustration and performance concerns. (1 mentions)

Users experience software glitches and slow performance, making it difficult to send videos effectively. (1 mentions)

Top Pros or Advantages of Notify Customers

1. Ease of Use

Users find Notify Customers to be simple and easy to use, enabling quick customer notifications with minimal setup.

See 4 mentions

See Related User Reviews

Vincent C.

Small-Business (50 or fewer emp.)

5.0/5

"Simple, Reasonably Priced, and Integrates Smoothly with Jobber"

What do you like about Notify Customers?

Notify is exactly what I have been looking for. It connects to my Jobber scheduling app to import all of my contacts. It's simple and easy to use. I

LaQuane D.

Small-Business (50 or fewer emp.)

5.0/5

"I’d recommend"

What do you like about Notify Customers?

I like it’s easy setup and use i was able to notify my customers quickly.

2. Customer Support

Users commend the incredible customer support, noting quick responses and exceptional assistance with the program.

See 3 mentions

See Related User Reviews

Christopher W.

Small-Business (50 or fewer emp.)

5.0/5

"Very easy and the customer service is beyond incredible"

What do you like about Notify Customers?

Very easy program to use and the customer service is beyond incredible. I had some questions and emailed them and Todd answered me back almost immedia

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Overall okay, could be better"

What do you like about Notify Customers?

I like that I can cheaply reach out to all customers at once

3. Affordable

Users find Notify's pricing affordable, enabling cost-effective communication with all customers effortlessly.

See 2 mentions

See Related User Reviews

Vincent C.

Small-Business (50 or fewer emp.)

5.0/5

"Simple, Reasonably Priced, and Integrates Smoothly with Jobber"

What do you like about Notify Customers?

Notify is exactly what I have been looking for. It connects to my Jobber scheduling app to import all of my contacts. It's simple and easy to use. I

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Overall okay, could be better"

What do you like about Notify Customers?

I like that I can cheaply reach out to all customers at once

4. Helpful

Users commend the incredible customer service of Notify Customers, noting quick and helpful responses to inquiries.

See 2 mentions

See Related User Reviews

Christopher W.

Small-Business (50 or fewer emp.)

5.0/5

"Very easy and the customer service is beyond incredible"

What do you like about Notify Customers?

Very easy program to use and the customer service is beyond incredible. I had some questions and emailed them and Todd answered me back almost immedia

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Overall okay, could be better"

What do you like about Notify Customers?

I like that I can cheaply reach out to all customers at once

5. Easy Setup

Users commend the easy setup of Notify Customers, enabling quick and efficient communication with their clients.

See 1 mentions

See Related User Reviews

LaQuane D.

Small-Business (50 or fewer emp.)

5.0/5

"I’d recommend"

What do you like about Notify Customers?

I like it’s easy setup and use i was able to notify my customers quickly.

Top Cons or Disadvantages of Notify Customers

1. Campaign Issues

Users report problems with notification delivery, missing important responses from clients during campaigns.

See 1 mentions

See Related User Reviews

LaQuane D.

Small-Business (50 or fewer emp.)

5.0/5

"I’d recommend"

What do you dislike about Notify Customers?

I didn’t receive notifications that my clients responded to my campaign

2. Slow Loading

Users experience slow loading issues with Notify Customers, leading to frustration and performance concerns.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Overall okay, could be better"

What do you dislike about Notify Customers?

Can’t send videos, the software runs super slow and is glitchy. Seems like it was made in the early 2000s.

3. Software Glitches

Users experience software glitches and slow performance, making it difficult to send videos effectively.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Overall okay, could be better"

What do you dislike about Notify Customers?

Can’t send videos, the software runs super slow and is glitchy. Seems like it was made in the early 2000s.

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Nick H.

Owner

Small-Business (50 or fewer emp.)

9/20/2026

"Super Easy Setup and Lightning-Fast Approvals & Email Replies"

5/5

What do you like best about Notify Customers?

Super easy to get started, and the text blast was approved within 30 mins. And emails have been replied to within 30 mins as well. First impressions are 5 star. Review collected by and hosted on G2.com.

What do you dislike about Notify Customers?

One tweak would be to be able to see more than 10 customers per page Review collected by and hosted on G2.com.

Verified User in Events Services

Small-Business (50 or fewer emp.)

4/10/2026

"Super Easy, Affordable, and Backed by Great Human Support"

5/5

What do you like best about Notify Customers?

It is super easy to use, very affordable and I love the human support. Review collected by and hosted on G2.com.

What do you dislike about Notify Customers?

I’d really like the ability to download the main customer list, as well as any sub-lists I create. Right now, they seem to exist only within the software, which makes it hard to use them elsewhere. Like, I wanted to download it and use it as a checkin list for an event. Review collected by and hosted on G2.com.

Vincent C.

Owner

Small-Business (50 or fewer emp.)

1/30/2026

"Simple, Reasonably Priced, and Integrates Smoothly with Jobber"

5/5

What do you like best about Notify Customers?

Notify is exactly what I have been looking for. It connects to my Jobber scheduling app to import all of my contacts. It's simple and easy to use. I also feel the pricing is reasonable. I look forward to seeing my results Review collected by and hosted on G2.com.

What do you dislike about Notify Customers?

I wish they had an app. I feel like this would be beneficial Review collected by and hosted on G2.com.

LaQuane D.

Owner

Small-Business (50 or fewer emp.)

11/16/2025

"I’d recommend"

5/5

What do you like best about Notify Customers?

I like it’s easy setup and use i was able to notify my customers quickly. Review collected by and hosted on G2.com.

What do you dislike about Notify Customers?

I didn’t receive notifications that my clients responded to my campaign Review collected by and hosted on G2.com.

Christopher W.

Owner

Small-Business (50 or fewer emp.)

3/3/2025

"Very easy and the customer service is beyond incredible"

5/5

What do you like best about Notify Customers?

Very easy program to use and the customer service is beyond incredible. I had some questions and emailed them and Todd answered me back almost immediately even late at night and on weekends. Review collected by and hosted on G2.com.

What do you dislike about Notify Customers?

Nothing I really dislike. The app is just great Review collected by and hosted on G2.com.

Kevin S.

Sales Representative

Small-Business (50 or fewer emp.)

2/4/2025

"Great experience on our first SMS blast"

4/5

What do you like best about Notify Customers?

Really simple to use and upload lists, great customer services as well! Review collected by and hosted on G2.com.

What do you dislike about Notify Customers?

There are some errors on the client portal, but no big deal for now. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

2/19/2025

"Overall okay, could be better"

3.5/5

What do you like best about Notify Customers?

I like that I can cheaply reach out to all customers at once Review collected by and hosted on G2.com.

What do you dislike about Notify Customers?

Can’t send videos, the software runs super slow and is glitchy. Seems like it was made in the early 2000s. Review collected by and hosted on G2.com.

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SMS Marketing

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