You can build workflows without needing to code, which is a huge advantage. The multichannel support truly stands out and makes managing different platforms much easier. I also appreciate how well it integrates with APIs and backend systems. The analytics dashboard is also super helpful. Review collected by and hosted on G2.com.
Pricing is bit high can be of worries for startup and new teams. Also the learning curve is bit steep as one dives into more features. Review collected by and hosted on G2.com.
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