NextMe Reviews & Product Details

NextMe is a modern virtual waiting room that makes it simple for businesses and event organizers to manage their waitlist and serve more guests. A better way to manage long lines and create amazing first impressions, all while saving money on outdated technology. With our easy-to-use waitlist and customer engagement solution, it’s time to grow your brand like never before. NextMe leverages proprietary historical data to help quote more accurate wait times during peak hours. We believe in superior customer service and that waiting in line can be done virtually, not physically. Join a generation of high-performing businesses who are empowering customers to make the most of their valuable time.

Seller

NextMe

Discussions

NextMe Community

Languages Supported

English

Overview by

John Yi ⏰ (Entrepreneur⚡️Building a simpler way for businesses to manage their virtual waitlists⏳& serve more customers 🚀 We’re hiring! )

Pricing

Pricing provided by NextMe.

Free Plan

Free

500 Messages Per Month

View More Pricing Information

NextMe Integrations

(1)

Verified by NextMe

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JD

Jillian D.

VP, Events + Special Projects

Small-Business (50 or fewer emp.)

9/30/2026

"Seamless Event Check-In: Intuitive Setup, Shorter Waits, Great Support"

5/5

What do you like best about NextMe?

NextMe offered a seamless solution for our comprehensive event check in process and allowed for a smooth check in, shorter wait times, and client branding opportunities. The platform is very intuitive which makes it easy to set up and use on site. The NextMe team was wonderful in guiding us to make sure we were set up for success. I highly recommend NextMe for your business or next event. Review collected by and hosted on G2.com.

What do you dislike about NextMe?

I did not experience any downsides. Only looking forward to using it again and being able to utilize more of the features. Review collected by and hosted on G2.com.

What problems is NextMe solving and how is that benefiting you?

We needed a way to check in guests for three different types of beauty services and then notify them when their appointment was ready. NextMe offered the best solution for this, and it made the process easy for our team to implement. It also let attendees relax and enjoy the rest of the event while they waited. Review collected by and hosted on G2.com.

Response from John Yi ⏰ of NextMe

edit

Thanks so much for the awesome review! It was great working with you, and we're glad the setup felt intuitive and the branding helped make the event your own. We'd love to show you even more of what NextMe can do at your next one. Can't wait to work with you again!

BL

Brad L.

Sr. Manager, Retail Operations

Enterprise (> 1000 emp.)

3/16/2026

"Helpful Team and Simple Setup Make This App Easy to Use"

5/5

What do you like best about NextMe?

The team was very helpful in explaining the benefits of the app. Once put into action, it was very simple to set up and use! Review collected by and hosted on G2.com.

What do you dislike about NextMe?

It would be great if in the future, the app integrated a randomizer option! Review collected by and hosted on G2.com.

AR

Amy R.

COO

Mid-Market (51-1000 emp.)

4/3/2026

"Easy to Use, Fast, and Guests Love It"

5/5

What do you like best about NextMe?

It's easy to use and fast. The guests are happy with it too! Review collected by and hosted on G2.com.

What do you dislike about NextMe?

It's not integrated in with Toast, so we needed to move on. Review collected by and hosted on G2.com.

Response from John Yi ⏰ of NextMe

edit

Thanks for the review, and we're glad NextMe was fast, easy to use, and a hit with your guests! We hear you on the Toast integration, and we hope to bring one to the platform down the road. Feedback like yours helps shape what we build next. It was truly our pleasure working with you over the years, and we'll keep you posted on the exciting roadmap ahead!

AC

Verified User in Computer Hardware

Enterprise (> 1000 emp.)

2/16/2026

"Flexible Queues Make Managing Different Business Areas Easy"

5/5

What do you like best about NextMe?

I like being able to set up different queues for different areas of the business. Review collected by and hosted on G2.com.

What do you dislike about NextMe?

Self-service booking isn’t available yet, but after speaking with our account rep, I was told it’s coming soon. Review collected by and hosted on G2.com.

CR

Christopher R.

General Manager

Small-Business (50 or fewer emp.)

2/28/2020

"Great App all around app!"

5/5

What do you like best about NextMe?

Great user experience with very helpful analytics. This app helps us efficiently notify potential customers by text when their table is ready as well as lets us dive deep into the numbers in order to make better decisions. We're a small store so this helps us keep our store from being over crowded and provide a better experience for everyone. Review collected by and hosted on G2.com.

What do you dislike about NextMe?

We're had very few problems with Next me and when we do they resolve them very quickly. Review collected by and hosted on G2.com.

Recommendations to others considering NextMe:

Stop waiting! They have a bunch of qualifiers that help keep you organized and are constantly looking to improve their service and be ahead of the curve. Review collected by and hosted on G2.com.

What problems is NextMe solving and how is that benefiting you?

We used to quote based on what we thought was good information but using Next me we found that over a weekend, less than 2% of tables waited more than 1.5 hours and of the tables that were quoted more than 1.5 hours we only retained a small percentage. Using this information we helped inform our hosts to make better estimates and retain more customers. Review collected by and hosted on G2.com.

AR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

12/14/2018

"Very easy to use and train"

5/5

What do you like best about NextMe?

Love NextME simplicity and how quick it is to onboard your staff. The app is very slick and there is little to no training required to get started. Really helps us enhance our customers’ experience during dreaded wait times and also improves our customer retention rates. Review collected by and hosted on G2.com.

What do you dislike about NextMe?

While they are working on this feature, they need a customer admin portal for us to access the marketing content we display to our guests while they wait for their service. At the moment, NextMe uploads all of our marketing content on our behalf with a 48 hour turn around time Review collected by and hosted on G2.com.