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NetClose by Netgain Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the automation features of NetClose, streamlining financial processes and significantly reducing manual workload. (4 mentions)
Users value the efficient data management in NetClose, which streamlines reconciliations and speeds up month-end closing. (3 mentions)
Users appreciate the collaboration features of NetClose, enhancing visibility and teamwork within their processes. (2 mentions)
Users value the transparent organization of NetClose, enhancing team collaboration and tracking throughout the closing process. (2 mentions)
Users value the progress tracking feature of NetClose, enhancing visibility and efficiency in the financial close process. (2 mentions)
Users find the learning difficulty with NetClose challenging, especially for those unfamiliar with similar applications. (3 mentions)
Users are frustrated by inefficient notifications, resulting in delays in learning about new product features. (1 mentions)
Users experience reconciliation issues during the initial learning phase, which complicates workflow and dashboard familiarity. (1 mentions)
Users find the user interface not always intuitive, requiring assistance from the NetSuite administrator for certain tasks. (1 mentions)

Top Pros or Advantages of NetClose by Netgain

1. Automation
Users appreciate the automation features of NetClose, streamlining financial processes and significantly reducing manual workload.
See 4 mentions

See Related User Reviews

Arshad N.
AN

Arshad N.

Small-Business (50 or fewer emp.)

5.0/5

"NetClose Helped the Client Breathe Easier at Month-End"

What do you like about NetClose by Netgain?

I had the opportunity to work with NetClose by Netgain for one of my clients over the past year, and it played a huge role in streamlining their finan

AM

Aubrey M.

Mid-Market (51-1000 emp.)

4.5/5

"Experience on NetClose as IT professional !"

What do you like about NetClose by Netgain?

I have been working on this platform for like 2-3 years as an IT professional and it removes the need to manually manage ticket cleanup. Its feature f

2. Data Management
Users value the efficient data management in NetClose, which streamlines reconciliations and speeds up month-end closing.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Successful Implementation"

What do you like about NetClose by Netgain?

Having our reconciliations and task tracker within Netsuite.

JS

Josh S.

Mid-Market (51-1000 emp.)

5.0/5

"Incredibly useful and intuitive"

What do you like about NetClose by Netgain?

Clearly gathers and tracks amortization, leases, depreciating assets. Has helped speed up month end close by streamlining these big pieces of our clos

3. Collaboration
Users appreciate the collaboration features of NetClose, enhancing visibility and teamwork within their processes.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Successful Implementation"

What do you like about NetClose by Netgain?

Having our reconciliations and task tracker within Netsuite.

Joshua S.
JS

Joshua S.

Mid-Market (51-1000 emp.)

4.5/5

"great product, dramatically speeds up close process and makes missing steps near impossible"

What do you like about NetClose by Netgain?

How well laid out the whole process is and how it helps me, my team and VP know what's going on, what's missing and what we're working on.

4. Organization
Users value the transparent organization of NetClose, enhancing team collaboration and tracking throughout the closing process.
See 2 mentions

See Related User Reviews

CB

Cecilia B.

Mid-Market (51-1000 emp.)

4.5/5

"NetClose has been extremely beneficial to Centric, allowing us to close much faster."

What do you like about NetClose by Netgain?

NetClose allows the entire team to see where we are during the close process, making it easy to see if we are on track to close by our deadline.

Joshua S.
JS

Joshua S.

Mid-Market (51-1000 emp.)

4.5/5

"great product, dramatically speeds up close process and makes missing steps near impossible"

What do you like about NetClose by Netgain?

How well laid out the whole process is and how it helps me, my team and VP know what's going on, what's missing and what we're working on.

5. Progress Tracking
Users value the progress tracking feature of NetClose, enhancing visibility and efficiency in the financial close process.
See 2 mentions

See Related User Reviews

Arshad N.
AN

Arshad N.

Small-Business (50 or fewer emp.)

5.0/5

"NetClose Helped the Client Breathe Easier at Month-End"

What do you like about NetClose by Netgain?

I had the opportunity to work with NetClose by Netgain for one of my clients over the past year, and it played a huge role in streamlining their finan

CB

Cecilia B.

Mid-Market (51-1000 emp.)

4.5/5

"NetClose has been extremely beneficial to Centric, allowing us to close much faster."

What do you like about NetClose by Netgain?

NetClose allows the entire team to see where we are during the close process, making it easy to see if we are on track to close by our deadline.

Top Cons or Disadvantages of NetClose by Netgain

1. Learning Difficulty
Users find the learning difficulty with NetClose challenging, especially for those unfamiliar with similar applications.
See 3 mentions

See Related User Reviews

Arshad N.
AN

Arshad N.

Small-Business (50 or fewer emp.)

5.0/5

"NetClose Helped the Client Breathe Easier at Month-End"

What do you dislike about NetClose by Netgain?

The initial learning phase was a bit complicated for some team members who weren’t very familiar with NetSuite’s native app behavior. It took some tim

AM

Aubrey M.

Mid-Market (51-1000 emp.)

4.5/5

"Experience on NetClose as IT professional !"

What do you dislike about NetClose by Netgain?

It takes a bit of time to learn the whole process and otherwise I have seen no limitations.

2. Inefficient Notifications
Users are frustrated by inefficient notifications, resulting in delays in learning about new product features.
See 1 mentions

See Related User Reviews

CB

Cecilia B.

Mid-Market (51-1000 emp.)

4.5/5

"NetClose has been extremely beneficial to Centric, allowing us to close much faster."

What do you dislike about NetClose by Netgain?

When there are new features to products, we aren't immediately notified.

3. Reconciliation Issues
Users experience reconciliation issues during the initial learning phase, which complicates workflow and dashboard familiarity.
See 1 mentions

See Related User Reviews

Arshad N.
AN

Arshad N.

Small-Business (50 or fewer emp.)

5.0/5

"NetClose Helped the Client Breathe Easier at Month-End"

What do you dislike about NetClose by Netgain?

The initial learning phase was a bit complicated for some team members who weren’t very familiar with NetSuite’s native app behavior. It took some tim

4. UX Improvement
Users find the user interface not always intuitive, requiring assistance from the NetSuite administrator for certain tasks.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Successful Implementation"

What do you dislike about NetClose by Netgain?

Not always user friendly/intuitive. Can't always accomplish what I need by being the NetClose administrator. There are certain things that I have to r

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NetClose by Netgain Reviews (38)

Reviews

NetClose by Netgain Reviews (38)

4.7
38 reviews
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Arshad N.
AN
Arshad N.
Cyber Security Consultant
Information Technology and Services
Small-Business (50 or fewer emp.)
"NetClose Helped the Client Breathe Easier at Month-End"
5/5
What do you like best about NetClose by Netgain?

I had the opportunity to work with NetClose by Netgain for one of my clients over the past year, and it played a huge role in streamlining their financial close process.What really stood out was how easily it fit into NetSuite that no extra platforms or complicated setups. The automation around reconciliations and financial close tasks reduced a lot of manual work for the finance team. Previously, the client’s close cycle took about 25–30 days. With NetClose, we brought that down to around 15 days without adding pressure on the team. Review collected by and hosted on G2.com.

What do you dislike about NetClose by Netgain?

The initial learning phase was a bit complicated for some team members who weren’t very familiar with NetSuite’s native app behavior. It took some time to get them comfortable with the task workflow and reconciliation dashboards. Review collected by and hosted on G2.com.

AM
Aubrey M.
Financial Advisor
Mid-Market (51-1000 emp.)
"Experience on NetClose as IT professional !"
4.5/5
What do you like best about NetClose by Netgain?

I have been working on this platform for like 2-3 years as an IT professional and it removes the need to manually manage ticket cleanup. Its feature for configuring automation like closing a ticket after 10 days with no response is a very good feature. It has provided us with a user-friendly experience and, in the end, auditing and journal entries are a good addition. Review collected by and hosted on G2.com.

What do you dislike about NetClose by Netgain?

It takes a bit of time to learn the whole process and otherwise I have seen no limitations. Review collected by and hosted on G2.com.

Joshua S.
JS
Joshua S.
FP&A Manager
Mid-Market (51-1000 emp.)
"great product, dramatically speeds up close process and makes missing steps near impossible"
4.5/5
What do you like best about NetClose by Netgain?

How well laid out the whole process is and how it helps me, my team and VP know what's going on, what's missing and what we're working on. Review collected by and hosted on G2.com.

What do you dislike about NetClose by Netgain?

I don't think it's missing anything of consequence. Review collected by and hosted on G2.com.

CB
Cecilia B.
Accountant II
Mid-Market (51-1000 emp.)
"NetClose has been extremely beneficial to Centric, allowing us to close much faster."
4.5/5
What do you like best about NetClose by Netgain?

NetClose allows the entire team to see where we are during the close process, making it easy to see if we are on track to close by our deadline. Review collected by and hosted on G2.com.

What do you dislike about NetClose by Netgain?

When there are new features to products, we aren't immediately notified. Review collected by and hosted on G2.com.

JS
Josh S.
FP&A Supervisor
Mid-Market (51-1000 emp.)
"Incredibly useful and intuitive"
5/5
What do you like best about NetClose by Netgain?

Clearly gathers and tracks amortization, leases, depreciating assets. Has helped speed up month end close by streamlining these big pieces of our close activities. Review collected by and hosted on G2.com.

What do you dislike about NetClose by Netgain?

Not a lot, it's very useful and easy to use. Review collected by and hosted on G2.com.

JW
JD W.
Controller
Mid-Market (51-1000 emp.)
"NetClose review"
5/5
What do you like best about NetClose by Netgain?

The ease of use and how it incorporates into netsuite. Review collected by and hosted on G2.com.

What do you dislike about NetClose by Netgain?

Wish the accrual function was accumulating but I was told that is in development. Review collected by and hosted on G2.com.

JO
Jen O.
Accounting Manager
Mid-Market (51-1000 emp.)
"Easy to use and easy on the eyes"
4.5/5
What do you like best about NetClose by Netgain?

It makes the month end process cleaner, in one location and it is able to identify changes automatically Review collected by and hosted on G2.com.

What do you dislike about NetClose by Netgain?

Haven't found anything yet as we are new user! Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Successful Implementation"
4.5/5
What do you like best about NetClose by Netgain?

Having our reconciliations and task tracker within Netsuite. Review collected by and hosted on G2.com.

What do you dislike about NetClose by Netgain?

Not always user friendly/intuitive. Can't always accomplish what I need by being the NetClose administrator. There are certain things that I have to reach out to our NetSuite administrator to accomplish. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great team — Area of improvement is implementation"
4/5
What do you like best about NetClose by Netgain?

I really like working with the NetGain team. They are responsive, want to help, and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about NetClose by Netgain?

Implementation was rough. Need a deeper dive into the client’s process and data. Review collected by and hosted on G2.com.

Martynas I.
MI
Martynas I.
Head Of Accounting
Mid-Market (51-1000 emp.)
"NetClose is a great tool to manage the month-end close"
4.5/5
What do you like best about NetClose by Netgain?

NetClose, seamlessly integrated with Netsuite, simplifies our month-end processes with its user-friendly interface. Implementing it was hassle-free, we had great implementation consultant that went above and beyond to help us set it up and work out all the issues. This tool is a regular part of our month end routine. Netclose robust features, including balance sheet reconciliations and accruals management, enhance our efficiency. Noteworthy customer support and seamless integration round up a comprehensive solution for streamlined month-end excellence. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about NetClose by Netgain?

The subsidiary management functionality is not as robust as desired, and there are difficulties in effectively working with or restricting subsidiary data from appearing in reconciliations. This limitation can potentially affect the precision and ease of managing financial data, particularly when dealing with complex organizational structures involving multiple subsidiaries. Review collected by and hosted on G2.com.
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