--- title: Navisite Services Reviews meta\_title: 'Navisite Services Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 34 reviews by the users' company size, role or industry to find out how Navisite Services works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 34 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Ecosystem Service Providers url: https://www.g2.com/categories/ecosystem-service-providers --- # Navisite Services Reviews & Provider Details Claimed ###### Profile Status This profile is currently managed by Navisite Services but has limited features. Are you part of the Navisite Services team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Navisite, part of Accenture, is a trusted digital transformation partner for growing and established global brands. Through our highly specialized teams, industry solutions, business process expertise and application services, we provide the capabilities and practical guidance customers need to modernize, build and support more agile, resilient and expanding businesses. Our strategic advisory and transformation services advance innovation with comprehensive cloud, enterprise application, data management, intelligent automation and cybersecurity solutions, empowering customers to navigate change and meet new demands at any point in their journey. To learn more, visit navisite.com. * * * Seller [Accenture](https://www.g2.com/sellers/accenture) Discussions [Navisite Services Community](https://www.g2.com/products/navisite-services/discuss) Overview by Gina Herren Show More ## Top-Rated Alternatives [ ![Coastal](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Coastal") Coastal 5/5(184) ](https://www.g2.com/products/coastal/reviews) [ ![SmartBug Media](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SmartBug Media") SmartBug Media 4.8/5(214) ](https://www.g2.com/products/smartbug/reviews) [ ![Western Computer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Western Computer") Western Computer 4.6/5(205) ](https://www.g2.com/products/western-computer/reviews) [ View All Alternatives ](https://www.g2.com/products/navisite-services/competitors/alternatives) ## User Insights Average based on 34 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") OE Verified User in Electrical/Electronic Manufacturing Enterprise (\> 1000 emp.) 12/2/2020 "Navisite Review" 3.5/5 Describe the project or task Navisite Services helped with: We used Navisite for our Hosted Public DNS services Review collected by and hosted on G2.com. What do you like best about Navisite Services? They are very responsive. Most request are done within a few hours, and no longer than 24 hours. Review collected by and hosted on G2.com. What do you dislike about Navisite Services? The web interface could be more interactive and informative when managing our account. It would be nice to see what domains we have hosted. They do provide this information when requested. Review collected by and hosted on G2.com. Recommendations to others considering Navisite Services: Getting setup is quick and easy. Getting changes done is typically very fast and I have never had any issues with their services. Again I do wish there was a little more visibility to our DNS zones. Review collected by and hosted on G2.com. What problems is Navisite Services solving and how is that benefiting you? We were trying to get out of the business of hosting and maintaining our own in house public DNS servers. The services offered by Navisite allowed us to move that service to a cloud provider reducing the on-prem footprint we have and need to manage our own infrastructure. Review collected by and hosted on G2.com. Show More 9/19/2023 Validated ReviewerSource: Seller invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") PT Verified User in Telecommunications Enterprise (\> 1000 emp.) 8/9/2022 "Good Experience" 3.5/5 What do you like best about Navisite Services? They are embracing new intelligent technologies to automate and create more predict ,reliable business to meet customer challenges and their needs .they have good consultants to manage these Review collected by and hosted on G2.com. What do you dislike about Navisite Services? It is difficult to find fault with Navsite, overall interaction was good ,but again they need to be more proactive and should be able to handle the changing scenarios Review collected by and hosted on G2.com. What problems is Navisite Services solving and how is that benefiting you? Navisite services is transforming supply chain through digital transformation offerings,they have innovative solution to meet the current business challenges landscape Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SJ Scott J. Enterprise (\> 1000 emp.) 12/3/2020 "Good Services Provider with a total package" 5/5 Describe the project or task Navisite Services helped with: They help with the monitoring and maintenance of our SQL and other database servers as well as offer us cloud hosting services for a large portion of our server infrastructure. Review collected by and hosted on G2.com. What do you like best about Navisite Services? They have a knowledgeable staff who is available 24/7/365 to assist with issues in the cloud or on-premises with our database servers and their cloud hosting is a pretty sweet deal. Being hosted on VMware it is pretty robust and they have a custom interface allowing you to interact with the VM's and manage elements of the network environment as well on your own. They assist in bringing in more complex VM imports and the like happily and are always willing to lend a hand and pitch in to assist with the environment. Review collected by and hosted on G2.com. What do you dislike about Navisite Services? Sometimes their sense of urgency is not the same as mine on some of the support tickets. At times I feel that a ticket should have a higher priority than it is receiving with them. This is usually remidied by a call to our account manager in the cases where it is extreme. Review collected by and hosted on G2.com. What problems is Navisite Services solving and how is that benefiting you? We are Lowering our overall cost of doing business. We have DBA's available to us who are familiar with our environment 24/7/365 without hiring a DBA Department and in the cloud arena it takes what would be a reoccurring capital cost to replace servers and SAN's every few years and turning it into an opex that can be managed and is elastic based on our consumption of the resources thus allowing us to save money as we don't have to be fully deployed for peak loads at all times. we can scale the type and number of Virtual machines and resources to meet our increasing or dwindling demand based on our season of the year and the projects we have going. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Jerry H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerry H.") JH Jerry H. President & CEO Small-Business (50 or fewer emp.) 12/2/2020 "Great service for our needs !" 5/5 Describe the project or task Navisite Services helped with: We provide customers with a SaaS solution delivery form infrastructure hosted with Navisite. As a Saas provider, we decided to host our application on our own infrastructure but host that infrastructure with a partner. Review collected by and hosted on G2.com. What do you like best about Navisite Services? High level of service & support along with ease of access when whenever we wanted to perform maintenance. We often perform maintenance work off hours and weekends and no matter when we needed access to our equipment, there was never an issue. The people were also great to work with from the security guards right to the NOC personal with whom we worked. Review collected by and hosted on G2.com. What do you dislike about Navisite Services? It is difficult to find fault with Navsite, we really like all aspects of our relationship. Review collected by and hosted on G2.com. Recommendations to others considering Navisite Services: Take a facility tour and get to meet the staff who will be working with you on your program. Review collected by and hosted on G2.com. What problems is Navisite Services solving and how is that benefiting you? The biggest benefit we realize is that they are basically our IT department for infrastructure allowing us to focus more on customer facing opportunities. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite DF Daryl F. Mid-Market (51-1000 emp.) 12/2/2020 "Navisite Services" 4.5/5 Describe the project or task Navisite Services helped with: Navisite serves as our co-location site for many of our critical services - VDI, server and storage backup, and provides a second instance of our ERP environment. These services are rendered via a secure 10G link to our campus environment. Navisite facilities are 99.9% reliable and in the several years we've been using their services, we've never experienced and outage. Navisite's customer service has been responsive, competent, and friendly relative to setting up our environment and ongoing maintenance. Review collected by and hosted on G2.com. What do you like best about Navisite Services? Before we decided to contract with Navisite, their engineers took the time to give us a tour of the facilities and answer the many technical questions my team asked. They were also willing to indulge our non-technical senior leadership with tours of the facilities and answered questions. My team appreciates the great customer service Navisite technicians have provided. Review collected by and hosted on G2.com. What do you dislike about Navisite Services? The only dislike is the cost of the services. While I understand the contracted services can be expensive, during the Pandemic when businesses are facing financial challenges, Navisite's pricing models should be adjusted or discounted to reflect the challenges we face. Review collected by and hosted on G2.com. What problems is Navisite Services solving and how is that benefiting you? Navisite provides us with a secure, reliable, and capacity-on-demand facility which essentially takes us out of the data center business. We no longer need to worry about upgrading our on-campus data center. Our campus leadership and our insurance company is pleased that we've chosen a proven partner to entrust our digital assets with. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite WE Will E. Unix Team Manager Enterprise (\> 1000 emp.) 12/2/2020 "Excellent colo offerings and good account reps" 5/5 Describe the project or task Navisite Services helped with: We used NaviSite to house physical servers to be repurposed as recovery tagets in the event of a disaster; outside of those times, those systems were host to test environments for some business applications (which allowed us to have a continuous indicator of the health of our connection to the site). We also house some replication targets in our racks at Navisite for our backup stack (software & hardware both), and have some targets for mirroring important data. Review collected by and hosted on G2.com. What do you like best about Navisite Services? Our regional networking partner offers us amazing connectivity into Navisite, and that partnership is key to making the most of our deal with Navisite. The facilities are excellent. The uptime is great. The physical location has good highway access & parking. The front desk staff are fantastic. Our account rep is always helpful. Review collected by and hosted on G2.com. What do you dislike about Navisite Services? There's no loading dock, as far as I know, so the last time we removed gear we had to haul our servers out the front door on a dolly, a couple at a time, and hoist them into our vehicles. They offer to "smart hands" but taking advantage of that can require more time than just hopping in my car and driving the hour to the facility myself. Review collected by and hosted on G2.com. Recommendations to others considering Navisite Services: I don't think there is anything to be wary of: Navisite has always been honest with us for the colocation services. We're happy with them as our colo provider. Review collected by and hosted on G2.com. What problems is Navisite Services solving and how is that benefiting you? Housing our test servers there provides redundancy in case of a serious problem with our main data center. (A previous DR provider "promised" to provide hardware in the event that we declared, but a promise isn't nearly as reliable as my gear already being set up and running.) This satisfies compliance requirements, and also gives us peace of mind. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite PB Paul B. Enterprise (\> 1000 emp.) 12/2/2020 "Quick Support within multiple faucets of their business." 5/5 Describe the project or task Navisite Services helped with: Navisite does an excellent job managing our O365 services. When needed we can reach out to them quickly via email and expect a response within minutes. Often times if we have an issue they will propose a solution. Any discrepancies we have can be brought up with their management teams and fixed within a reasonable time frame. The majority of our contact with them is through email, or phone. Navisite representatives also meet with them to discuss any issues we may be having as well as potential solutions for those issues on a regular basis. They've provided administrative access for some of engineers. Once when having an issue with a user's account there was some misconfigurations on the back end. We reached out and based off just a few responses their support team was able to diagnose and solve the issue while ensuring it was less likely to reoccur. Our experience thus far has been excellent and we look forward to growing together. Review collected by and hosted on G2.com. What do you like best about Navisite Services? Being able to reach out to their support team at any hour of the day and expect the majority of issues to be resolved within 24 hours. They're extremely excellent to deal with in the mornings and generally happy to help. Review collected by and hosted on G2.com. What do you dislike about Navisite Services? Due to the size of the support navisite offers the support they provide is not as personal as it could be. You're not sure if you're speaking with a rep you've talked to before or not. Review collected by and hosted on G2.com. Recommendations to others considering Navisite Services: Let them know your required feature set, and they'll do their best to accommodate. Review collected by and hosted on G2.com. What problems is Navisite Services solving and how is that benefiting you? Better email management. Compared to operating our own exchange servers they're able to take over the majority of the leg work. Lessening the strain on our corporate support engineers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Travis E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Travis E.") TE Travis E. Vice President Of Technology Small-Business (50 or fewer emp.) 12/2/2020 "Great partner for O365" 5/5 Describe the project or task Navisite Services helped with: I am using proofpoint mail filtering from Navisite. Review collected by and hosted on G2.com. What do you like best about Navisite Services? It is really easy to use and appears to be doing a good job filtering out attacks. My user love the ease of checking the logs for potential mislabeled SPAM. Review collected by and hosted on G2.com. What do you dislike about Navisite Services? Adding a user can be a bit cumbersome. I used to doing that myself and now I have to rely on someone else to do it for me. Review collected by and hosted on G2.com. Recommendations to others considering Navisite Services: I have had no complaints about the product and they are always quick to respond when I need their help. Review collected by and hosted on G2.com. What problems is Navisite Services solving and how is that benefiting you? I have greatly decreased the amount of SPAM, Phishing and outright attacks. It has really help with showing how much we are getting attacked with the monthly reports I can pull to show the ownership of the company. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") PE Verified User in Environmental Services Small-Business (50 or fewer emp.) 12/11/2020 "Providing Excellent Service for Peace of Mind" 5/5 Describe the project or task Navisite Services helped with: Navisite helped our company migrate from an on-site Exchange 2010 server to hosted Office 365. Review collected by and hosted on G2.com. What do you like best about Navisite Services? The assistance prior to and during the transition alleviated a lot of the apprehension that would normally come with making such a large change in an organization. Review collected by and hosted on G2.com. What do you dislike about Navisite Services? To be completely honest, there's really nothing I can put here. Navisite met or exceeded all that they had promised during the introduction and sales meetings as well as my expectations. Review collected by and hosted on G2.com. Recommendations to others considering Navisite Services: If you are looking to migrate to Managed IT services or Office 365 hosting, definitely take the time to speak with a Navisite representative. They are knowledgeable, helpful, cost competitive, and their level of service is unrivaled. Review collected by and hosted on G2.com. What problems is Navisite Services solving and how is that benefiting you? As a one man IT department serving and SMB, my time is limited. Managing and Exchange solution can be a full time job in and of itself. By transitioning to Office 365 with Navisite's assistance, it has allowed me to concentrate more on IT security, end user training, and disaster recovery. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") GF Verified User in Financial Services Mid-Market (51-1000 emp.) 12/3/2020 "The hosting partner that works with you..." 4.5/5 Describe the project or task Navisite Services helped with: We host business services across some of Navisite's DC's, this was initially our backup provider but then became our primary due to their ability and how easy they are to work with in comparison to other hosting partners who make you fit into their model. Review collected by and hosted on G2.com. What do you like best about Navisite Services? That they listen to what you need and don't try and squeeze you into their model, this was really important to us as other partners wanted to re-architect everything so it would fit them better. It's also worth calling out that although they are a US company the UK are very operational, again comparing them to other providers the Navisite UK have the authority and ability to make decisions in UK hours which past providers would need to wait for the US to come on for a particular skill set or decision to be made. Review collected by and hosted on G2.com. What do you dislike about Navisite Services? There's been a bit of a personnel change with resource allocated to our account but it's not impacted us and the core people are still as active as they were from day 1. Review collected by and hosted on G2.com. What problems is Navisite Services solving and how is that benefiting you? Their hosting centres are some of the best we've used, this was a problem for us with past partners but these are very well managed and organised. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ## Questions about Navisite Services? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Navisite Services ](https://www.g2.com/products/navisite-services/discussions/new) GU Guest User • Last activity almost 2 years ago What is Navisite Services used for? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-navisite-services-used-for) [ View all Discussions ](https://www.g2.com/products/navisite-services/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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