--- title: Naverisk Reviews meta_title: 'Naverisk Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 72 reviews by the users' company size, role or industry to find out how Naverisk works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 72 scale: '5' date_modified: '2026-08-04' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Naverisk Reviews **Vendor:** Naverisk **Category:** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) **Average Rating:** 4.7/5.0 **Total Reviews:** 72 ## About Naverisk Naverisk is a robust All-in-One IT services platform for MSPs and IT Pro’s. Naverisk combines RMM, Service Desk, PSA and 100% free Data Protection into a single powerful solution. Our excellent global 24x7 support also means you can get real time help when you need it. ## Naverisk Pros & Cons **What users like:** - Users commend Naverisk for its **high reliability** , making it an invaluable tool for managing complex IT environments. (3 reviews) - Users value the **excellent customer support** from Naverisk, appreciating their expertise and quick responsiveness for IT needs. (2 reviews) - Users find Naverisk's **ease of use** exceptional, allowing quick onboarding and efficient management of complex environments. (2 reviews) - Users value the **high-quality support** from Naverisk, praising its expertise and responsiveness in IT management. (1 reviews) - Users value the **high-quality support** from Naverisk, making it a trusted partner for their IT needs. (1 reviews) - Deployment Ease (1 reviews) - Easy Implementation (1 reviews) - Users praise the **exceptional support and real-time monitoring** of Naverisk, making it a cost-effective solution for SMEs. (1 reviews) - Implementation Ease (1 reviews) - Intuitive (1 reviews) **What users dislike:** - Users find the **ticketing system clunky** , affecting usability and efficiency in managing their issues effectively. (1 reviews) - Users often face **login issues** with Naverisk, needing to re-login for full feature access consistently. (1 reviews) - Users find the **interface outdated** and believe it needs a refresh for a better user experience. (1 reviews) - Users find the **ticketing system clunky** , which can hinder the overall experience but is still functional. (1 reviews) - Users find the **interface outdated** and suggest it needs a refresh for a better experience. (1 reviews) ## Naverisk Reviews ### 1. The effectiveness of naverisk **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Naverisk?** The ease of use with the integrated remote support, and the real time monitoring and reports **What do you dislike about Naverisk?** Nothing much to say it's very complete, maybe give people the option to change the theme and layout of naverisk at a higher level, maybe incorporate presets for the layouts **What problems is Naverisk solving and how is that benefiting you?** Server crashes, with error reporting, can make a lot of changes without even having to remote on to the device, such as uninstalling, installing creating device scheduled tasks etc ### 2. Experience has been really good and continues to be. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Naverisk?** We really like the monitoring elements, and how quickly we ae notified of outages or devices offline. **What do you dislike about Naverisk?** Could do with more integrations into Microsoft 365, Azure AD and Intune. **What problems is Naverisk solving and how is that benefiting you?** It has allowed to us automated daily tasks and get more granular monitoring of our client devices. ### 3. Great Monitoring Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2022 **What do you like best about Naverisk?** Very configurable with plenty of features. Reliable and easy to deploy. User-friendly interface and accessible from anywhere. **What do you dislike about Naverisk?** I do not have anything I particularly dislike about this product. That's why I use it. **What problems is Naverisk solving and how is that benefiting you?** Naverisk enables me to provide professional 24/7 remote monitoring solutions for all my customers regardless of size. ### 4. Essential tool for MSPs **Rating:** 5.0/5.0 stars **Reviewed by:** Brett G. | Support Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2022 **What do you like best about Naverisk?** Makes remote access for customers very easy. **What do you dislike about Naverisk?** Doesn't always report when another Naverisk user is connected to a client PC. **What problems is Naverisk solving and how is that benefiting you?** Remote desktop support, scheduled tasks and patch management. ### 5. Excellent piece of software **Rating:** 5.0/5.0 stars **Reviewed by:** rachel c. | IT Support, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2022 **What do you like best about Naverisk?** The monitoring features are excellent... **What do you dislike about Naverisk?** nothing its user friendly and reliable.. **What problems is Naverisk solving and how is that benefiting you?** Server downtime - benefits me as i can notify the customer straight away making us look like we are in control ### 6. Naverisk Review **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas S. | Technical Support, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Naverisk?** The speed and the possibilities are great. And the support is very friendly. **What do you dislike about Naverisk?** The interface can be very confusing for beginners. But over time you quickly get used to it. **What problems is Naverisk solving and how is that benefiting you?** It helps a lot in monitoring the different servers. It is quick and easy to use. ### 7. Reliable Service and Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2022 **What do you like best about Naverisk?** The support team is always available, friendly and professional. Single pane of glass to display many properties of the endpoint. **What do you dislike about Naverisk?** Needs more and tighter integrations with AV and backup solutions. Needs a Mobile app and API enhancements. **Recommendations to others considering Naverisk:** When trying out Naverisk, make sure to try out their support team as well. The support team staff are impressive to work with. **What problems is Naverisk solving and how is that benefiting you?** Monitoring and management of customer endpoints. ### 8. Naverisk review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Naverisk?** Naverisk got a lot of features, however Remote control, Scheduler, Dashboard, Scripting, Network management, Server Management and ITSM are quite handy **What do you dislike about Naverisk?** Naverisk is a fully equipped infrastructure service which is capable of almost everything though every platform needs improvements time to time but naverisk is doing very well right now. **What problems is Naverisk solving and how is that benefiting you?** Naverisk allowed me to provide IT services to lots of clients for around a year which includes patching, remote desktop support, scripting and scheduling etc. ### 9. Very good and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Naverisk?** Probably the Overiew over all Servers and there specs and Software etc. **What do you dislike about Naverisk?** The Start, to get everything going and working proberbly **What problems is Naverisk solving and how is that benefiting you?** We are checking on our Clients Servers and make sure everything is working properly ### 10. Overall a great product, easy to use, fast response of naverisk, small but active community **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Naverisk?** I like how this software makes working so much easier and efficient by managed all compnay devices neatly and having instant remote via splashtop or rdp **What do you dislike about Naverisk?** The only negative if you can call it that is that is the design is a bit old fashioned and could do with a refresh. **What problems is Naverisk solving and how is that benefiting you?** nothing ### 11. good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2022 **What do you like best about Naverisk?** remote desktop and sharing file and server moniter **What do you dislike about Naverisk?** nothing all is good and fine **Recommendations to others considering Naverisk:** IS VERRY GOOD **What problems is Naverisk solving and how is that benefiting you?** some time freezing need restart ### 12. Review DAT-CON Systems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Naverisk?** The easy setup of alert thresholds and alert E-Mails. **What do you dislike about Naverisk?** SNMP setup is not that easy and the Naversik Dashboard takes a bit to configure to make sense **What problems is Naverisk solving and how is that benefiting you?** The biggest benefit is the instantly arriving alert Mail if something fails at one of our many customers ### 13. The BEST support in the Industry! **Rating:** 5.0/5.0 stars **Reviewed by:** Dale N. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Naverisk?** The product is great, but the SUPPORT is the GREATEST and most consistent I have experienced in nearly 30 years in the industry. **What do you dislike about Naverisk?** They didn't call me on my birthday. Integration with ESET would be nice. **What problems is Naverisk solving and how is that benefiting you?** Tracking customer status, patch mgmt, tools for backstage resolutions, etc. ### 14. RMM worth looking at if you are a startup **Rating:** 3.0/5.0 stars **Reviewed by:** Michael H. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2021 **What do you like best about Naverisk?** I found deployment of agents to all nodes rather quick and painless, patching was straight forward and preferred the reporting functionality the most **What do you dislike about Naverisk?** I had issues to start with,these included setting alarms and linking remote access software accounts to agents. **What problems is Naverisk solving and how is that benefiting you?** I found the ability to monitor so many nodes beneficial and time saving as a start up business. I also found the quality of the reports very beneficial with my clients. ### 15. Great all-in-one product **Rating:** 5.0/5.0 stars **Reviewed by:** John C. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2021 **What do you like best about Naverisk?** Their 24/7 follow the sun support teamss **What do you dislike about Naverisk?** There really isn't anything I can think of that I didn't really like **What problems is Naverisk solving and how is that benefiting you?** remote monitoring and management. I mwas able to create custom alerts to better respond to issues ### 16. Support team is second to none and very responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2021 **What do you like best about Naverisk?** With managing our agreements, it was extremely easy to set up and get rolling with. Transitioning was a breeze and I found the support team extremely helpful in the process. Thank you. There were even 2 onboarding sessions with a talented engineer who knows the IT industry like the back of his hand. He was able to walk us step-by-step through all the ins and outs of the settings panel, patching, scheduling, projects and most of all what I liked, the ticketing. He was extremely helpful/ **What do you dislike about Naverisk?** Nothing really. It felt like slipping into the product itself was very easy and the support team certainly helped with this. **Recommendations to others considering Naverisk:** Perfect all round RMM & Ticketing system. If you are hesitant, then the best thing to do is speak to their great support or sales team. They Were able to answer all my questions and steer me in the right direction. On top of all that, there were 2 onboarding sessions which helped me gain knowledge of the product straight away. **What problems is Naverisk solving and how is that benefiting you?** RMM, Ticketing and management of agreements. Our customers have found lodging tickets nice and simple and we simply liked the ease of editing the templates in order to customise it to our brand. ### 17. Ease Of Use and Highly Effective With Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian J. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2020 **What do you like best about Naverisk?** I found Naverisk RMM and PSA to be a highly effective platform to consolidate my client management and monitoring onto the one software platform. Its features allowed me to be more reactive rather than proactive to any issues that were identified with the clients. This in conjunction with the excellent support provided by my BDM and the support staff would allow me to recommend Naverisk to any potential business looking for an all encompassing solution for client management. **What do you dislike about Naverisk?** In all there really is nothing that I disliked about the software though if I had to mention anything it would be that monitoring website status, whether it is up or down, required slight customization. **What problems is Naverisk solving and how is that benefiting you?** The majority of problems that I have solved using Naverisk is that now I have the one platform to be able to use to monitor all of my clients and their hardware, with which I can also investigate, solve and rollout the solution. This has significantly reduced our turnaround time for the identification and the resolution of any issues that a client may be experiencing. ### 18. Naverisk is the little engine that could. **Rating:** 5.0/5.0 stars **Reviewed by:** Justin C. | Managed Services | Service Desk Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2020 **What do you like best about Naverisk?** Support teams are second to none. They work hard behind the scenes and are very honest about updates. The platform is easy to deploy, easy to use, and supports everything I need. It's got an aggressive update schedule. And their forum makes communication with Support Teams and other professionals really easy. The Agent that gets deployed on machines is TINY, compared to other companies I tried. **What do you dislike about Naverisk?** Same as everyone else on the planet right now - Mac integration is a struggle. **What problems is Naverisk solving and how is that benefiting you?** Support of multiple clients, patch management, visibility into the environments I support, single pane of glass, and more. ### 19. Naverisk as a support utility **Rating:** 3.0/5.0 stars **Reviewed by:** Andrew N. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2021 **What do you like best about Naverisk?** As with all network device monitoring solutions, the actual device agent does exactly as it says on the tin. The reporting features of the agent are precise and allows **What do you dislike about Naverisk?** My only issue i've come across with Naverisk is the lack of Quoting and CRM **What problems is Naverisk solving and how is that benefiting you?** We are solving the issue of management and monitoring of all devices we manage for our end user sites. ### 20. Been using for 10 plus years, always works great support and does what I need **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2020 **What do you like best about Naverisk?** Everything is at your finger tips. Very easy to use scripting and automation Solid service desk and PSA billing automation with products such as Xero Great support and really easy to work with **What do you dislike about Naverisk?** User interface isn’t could be updated but easy to use. Enjoying the new releases and improvements and more functionality Could have more integrations but believe more are coming in future releases **Recommendations to others considering Naverisk:** Try it out. It works and with great support saves time and money **What problems is Naverisk solving and how is that benefiting you?** It saves you time. Its cost affective and makes IT support easy. This means I can resolve issues faster and give clients top service. ### 21. My In Depth Experience With Naverisk RMM & PSA **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2020 **What do you like best about Naverisk?** I love the ease and functionality of Naverisk's interface. Nothing onscreen looks jumbled or unnecessary. . All options and tabs are laid out beautifully and efficiently. I am a visual learner so using an interface that doesn't require clicking drop down option after drop down option WITH HIDDEN OPTIONS on HIDDEN PAGES makes Naverisk a godsend tool. :) Might I also add that I LOVE being able to create PROJECTS in Naverisk as it helps me to keep track of ALL client issues aside from tickets that have been created. I have multiple clients with weekly requests, and the best course of action to handle these requests have been through the Projects tab. **What do you dislike about Naverisk?** I wish that Naverisk included an option where Sub Clients could be created under a PARENT client. I use Naverisk to mange computers at various credit unions. A few of these credit unions have different branches with different needs at these branches. I'd love to store these branches all under one client without having to create a NEW client for each branch. **Recommendations to others considering Naverisk:** If Naverisk's site seems to be down, or you're unable to access your main interface, DELETE YOUR COOKIES and refresh your page. It'll save you a phone call to Naverisk's Help Desk. **What problems is Naverisk solving and how is that benefiting you?** I'm using Naverisk to run disk health tests and disk cleanups without having to run 200+ individual tests. All patch updates are being handled via scheduling. Naverisk helps to cut my workload time in half. In addition, being able to transfer files over to a client's system without needing to log in via Splashtop is a MUCH appreciated feature. One benefit that has helped greatly is being about to schedule reports to be automatically created on Monday mornings for each client.Another benefit would be the ability to set up 'warnings' and 'failure alerts' when hard drives are failing, or when Splashtop has gone offline. We need to access our client's systems for maintenance and updates every day after business hours. Being warned that Splashtop is offline before 5PM(EST) has been a HUGE help. ### 22. A straightforward, web-based remote management tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2019 **What do you like best about Naverisk?** Naverisk (or Nav for short) is a pretty standard RMM tool of the like used by MSPs to manage client devices remotely - And that's what it does. It works (most of the time). **What do you dislike about Naverisk?** It can be pretty sluggish at times if you try to push too many script packs out at once. The server struggles. **Recommendations to others considering Naverisk:** Separate your clients aggressively. When you get too many devices in one client on Nav, it can slow down a bit, and also makes things harder to find since there's an upper limit on how many devices can be displayed per page. **What problems is Naverisk solving and how is that benefiting you?** If you're diligent about your organization, it's very easy to split up all of your clients into reasonable, easy groups and keep things together, allowing you to more quickly find which batches of clients you need to schedule updates/scripts/etc. ## Naverisk Discussions - [What is Naverisk RMM & PSA used for?](https://www.g2.com/discussions/what-is-naverisk-rmm-psa-used-for) - [View Naverisk pricing details and edition comparison](https://www.g2.com/products/naverisk/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+01%3A09%3A58+-0500&secure%5Bsession_id%5D=55557bbf-b8cd-465b-8a73-e3459b36d522&secure%5Btoken%5D=6e8c164602b7ef4e186cae5d12d6724c3752f38e2c19cf6743d5340154a0f2ce&format=llm_user) ## Naverisk Features **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance - User Management - Task Management - Issue Management - Mobile Device Management **Customer Management** - Customer Profiles - Sales - Marketing - Client Portal **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking - Deployment Management - Policy Management - Configuration Management - IT Incident Management - Remediation Management - Support Ticket Management - Compliance Management - Activity Tracking - Help Desk Management - Inventory Management - Contract/License Management - Vendor Management - Network Monitoring - Server Monitoring **Project Management** - Project Planning - Project Tracking - Resource Definition - Resource Management - Resource Allocation & Planning - Progress Tracking - Project Time Tracking **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Accounting** - Revenue Recognition - Invoice Management - Payments - Project Accounting - Budget Tracking - Time & Expense Tracking - Activity Tracking - Billable Items Tracking - Document Management - Multiple Projects **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing - Service Level Agreement (SLA) Management **Portfolio Management** - Portfolio Definition - Portfolio Performance - Risk - Portfolio Mix **Analytics** - Forecasting - Reporting - KPIs - Real-Time Reporting **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Active Directory Integration **** - Audit Trail - Build Automation - Alerts/Notifications - Scheduling - Maintenance Scheduling - Generative AI - Dashboard - Endpoint Protection - API - Real-Time Reporting - Billing & Invoicing - Anti Virus - Security Tools - Performance Metrics - Event Logs - Self Service Portal - Real-Time Analytics - Backup and Recovery - CRM - Real-Time Updates - AI Copilot - Customizable Reports - Usage Tracking/Analytics - Task Scheduling - Automatic Backup - Device Auto Discovery - Vulnerability Scanning - For MSPs - Customizable Branding - Real-time Alerts - Activity Dashboard - Real-Time Data - Access Controls/Permissions - Reporting/Analytics - Network Security - Uptime Reporting **Administration** - Standard Integrations - Workflow - Access Management - Email Management - Workflow Management - Task Management - Portfolio Management - Calendar Management - Timesheet Management - Accounting Integration - Third-Party Integrations **Platform** - APIs - Internationalization - Performance and Reliability - Mobile - Offline Access **Generative AI** - AI Text Generation - AI Text Summarization - Proposal Generation - Generative AI **Artificial Intelligence - Professional Services Automation** - Predictive Forecasting - Smart task suggestions - Automated workflows **Agentic AI - Professional Services Automation** - Adaptive Learning - Proactive Assistance **** - Activity Dashboard - Gantt/Timeline View - Quotes/Estimates - Collaboration Tools - Customizable Fields - CRM - AI Copilot - Customizable Reports - Performance Metrics - Access Controls/Permissions - Billing & Invoicing - Approval Process Control - Reporting & Statistics - Project Templates - Task Scheduling - Real-Time Data - Document Storage - Drag & Drop ## Top Naverisk Alternatives - [Syncro](https://www.g2.com/products/syncro/reviews) - 4.5/5.0 (536 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,222 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,934 reviews)