Nacelle Reviews & Product Details

Their technical support is a game changer. Their success managers help guide us through setup, work directly with our developers and act as a liason between Vercel and other tools needed to move our site to a headless environment. Review collected by and hosted on G2.com.

As the product is still new within the past few years, there are plenty of updates being made. Their roadmap is extensive, which I feel is a good thing and a strong indication of future improvements. Overall I'm a bit less technical so it's not as clear things I can do to make changes to my site without the support of our development team. Perhaps though that's how it's intended? Review collected by and hosted on G2.com.

Communication, Attention to Detail and understanding of our internal needs. The team consistently asks how the platform could be improved and altered especially since moving into V2. We've always felt like we were in good hands. Review collected by and hosted on G2.com.

Since moving into V2, we've noticed some issues that have yet to get resolved. I know that we're one of the first clients to go-live with V2 if not the first so that's understandable, we've just found that some issues continue to be present without a full fix. We'd like to get to the bottom of it and know that the team is already looking into these issues. Review collected by and hosted on G2.com.

I like communication with Nacelle the best. They are incredibly responsive and always hop on messages right away. Special shoutout to Elizabeth and Lincoln. Review collected by and hosted on G2.com.

Our engagement is at the early stages so there is nothing to note here. Hopefully we'll never have anything to fill here! Review collected by and hosted on G2.com.

Before launch, we never felt alone and the Nacelle team was really supportive during the entire process. We went into a few bumps and they were always open to explain and provide helpful answers. A very organized tracking process and ticket system and an open slack channel helped us work as a team and provide a good experience. Review collected by and hosted on G2.com.

Most of the issues from the technical perspective should have been easier to solve if we have technical lead support BEFORE the implementation. I think we should have done a tech prep in advance to avoid some issues during the project execution. Review collected by and hosted on G2.com.

The Nacelle team has created a process and solution that adds structure to what otherwise can be pretty chaotic. They've documented their product so that it's approachable from different frameworks and development backgrounds. They are organized and proactive about scheduling meetings, reviewing code, and resolving blockers during the development phase. Their team has a lot of experience with headless eCommerce, so we leverage them to solve unique challenges that a modern tech stack can create. We enjoy working with the Nacelle team and feel that their approach to improving frameworks and approaching existing problems aligns well with ours. Review collected by and hosted on G2.com.

It's expensive, but we believe its worth the cost. As someone who isn't a developer, I feel like I still don't have a great idea of what Nacelle does. Review collected by and hosted on G2.com.

Nacelle guided our development team for our first Headless site built with Vue/Nuxt. We considered doing the entire build ourselves but after the migration and launch, we were happy to have expertise and support along the way with a shared Slack channel. The Nacelle product itself as an layer between our platforms (CMS, Shopify, Site) helped to free up development time which enabled us to focus on the most important aspect of the site: the front-end build and design which ultimately impacts customer experience. Review collected by and hosted on G2.com.

Headless is still fairly new to 3rd party vendors and integrations where we've had issues with vendors not understanding our new site and/or was so used to Shopify Themes (1 click integration), that there sometimes needs to be work-arounds when it comes to integrating them into the new site. I suggest engaging all existing 3rd party vendors before migrating to ensure they are aware and educated on the differences between the old site and new headless build so they can provide recommendations. Review collected by and hosted on G2.com.

- Geart Abstraction layer to simplify overhead

- Facilitate eventual consistency of data

- Indices from PIM and CMS

- Start kits for small teams Review collected by and hosted on G2.com.

- Quickly evolving more visibility into roadmap and features would be a plus.

- Starter kit does not support custom product configuration like stacking, be prepared to handle more complex product configuration with your PWA on your own.

- Nacelle just won't give you better site speed scores( Basic starter kit is very performant!). You need to focus on a clean application and reduce your 3rd party dependencies where you can. Review collected by and hosted on G2.com.

From day 0, the Nacelle team has been there for our agency and clients. Having been in e-commerce for the better part of my professional career, it's not often you interface with partners that sell the dream and service it as well -- often times it's about mitigating the nightmare post-contract signatures. "Headless" as a concept is new, and thus frightening for the majority of our clients. Nacelle has not only made this transition easy, but they've explained every step in major detail, so all stakeholders are not only aware but actively learning towards creating a better, more robust platform that is truly focused on supercharging their growth. Is the money well spent? I'd unequivocally say YES. Without going into detail, the money we spent was made upon launch day with CTR expanding such that the cost was already paid for within hours. Review collected by and hosted on G2.com.

Nothing. Time is my only issue -- but that's more or less the way the cookie crumbles. FAST and CHEAP don't mix, so stop trying. Review collected by and hosted on G2.com.

We love leveraging their innovative technology which allows us to rapidly development high-performant PWAs/headless storefronts for our customers. And most importantly we appreciate the great support from the entire organization. Review collected by and hosted on G2.com.

There is nothing "least helpful" about Nacelle (which was the prompt :)). We love working with the tech and the team. Review collected by and hosted on G2.com.

-has an excellent response time on support tickets with their partners.

-You can count on Nacelle to support and guide you throughout the project.

-They have a perfect understanding of the complexities and peculiarities of projects; your project is not just any project.

-They have a solution for a real pain point for customers that want to escalate their shops to the next level. Review collected by and hosted on G2.com.

It is typical of any growth process to have all kinds of improvements in the development stage. Still, it is also true that the lack of availability of these features can lead the partner to create custom solutions that the client must then maintain outside the framework of Nacelle. Review collected by and hosted on G2.com.