N-able N-Sight RMM Features
Operating System (3)
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Multi-Systems Support
Supports differing operating systems and mobile devices
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Apple Support
Supports Apple devices
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Android Support
Support Android devices
Management (26)
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Usage Information
Offers visibility into employee mobile device activity
Mobile Device Management
Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.
Lockdown Management
Restrict the kiosk's functionality to a single or set of pre-approved applications with limited user access to specific features
Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
User Session Management
Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Patch Management
Install software updates and bug fixes remotely
Task Management
Create, manage and track all task activities and progression
Mobile Content Management
Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.
Security Management
Manage and control the security aspects of an organization's digital assets, resources, and operations
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Data Management
Ability to handle large datasets
Policy Management
Create, manage, and track policies and procedures within an organization
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Asset Lifecycle Management
Manage assets throughout their lifecycle to optimize profit
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Inventory Management
Track and manage inventory levels to maintain proper supply
Software Management
Allows businesses to manage the software installed on their devices.
Deployment Management
Manage the processes involved when making the application ready for use
Device Enrollment
Registers employee-owned or company-distributed devices for IT access.
Device Configuration
Configures devices to seamlessly work with business-required applications, WiFi, VPN, etc.
Device Compliance
Ensures that employee devices are compliant with business regulations and requirements.
Usage Information
Offers visibility into employee device activity.
Data Separation
Separates personal data on devices from business-specific data.
Security (5)
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Remote Wipe
Enable the remote locking down and encryption of employee mobile devices
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Security
Protects employee, company, and data from potential vulnerabilities or malware
Reporting and Alerts
Creates custom reports and alerts about security updates, existing or upcoming software licenses, data access, and more.
Endpoint Protection
Protects employee, company, and data from potential vulnerabilities or malware.
Remote Wiping
Remotely clears all data from compromised devices.
Inventory Management - Remote Monitoring & Management (RMM) (7)
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Device Management
Unifies endpoint management of employee devices
Asset Management
Maintains detailed records of network assets and their activity; detects new assets accessing the network
ITIL Policy Compliance
Supports implementation and adherence to ITIL processes and regulations
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Task Management
Create, manage and track all task activities and progression
Issue Management
Identify and respond to unexpected problems or failures (ie. "negative events")
Mobile Device Management
Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.
Monitoring and Management (21)
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Remote Monitoring
Monitor IT asset activity remotely from an administrator terminal.
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Asset Tracking
Tracks IT assets and financial data.
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Application Deployment
Releases applications for access on desktop or mobile devices.
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Patch Management
Automates the updating of security measures on enterprise devices.
Asset Tracking
Tracks IT assets including financial and lifecycle data.
Deployment Management
Manage the processes involved when making the application ready for use
Policy Management
Create, manage, and track policies and procedures within an organization
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
IT Incident Management
Manage incidents related to outages or breaches in functionality of IT systems
Remediation Management
Identify and orchestrate execution of actions needed to restore systems to optimal conditions
Support Ticket Management
Allow customers/users to submit support queries and service requests
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Activity Tracking
Track and document all activities across devices, networks, and other systems
Help Desk Management
Managing service requests, incidents, IT issues & support with a ticketing system
Inventory Management
Track and manage inventory levels to maintain proper supply
Contract/License Management
Track, store, and access client contracts or licenses
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Network Monitoring
Tracks and makes accessible data on the health of servers and other network components.
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Network Monitoring
Tracks and makes accessible data on the health of servers and other network components.
IT Operations & Workflow - Remote Monitoring & Management (RMM) (1)
Workflow Management
Enables creation and optimization of workflows for IT support and service delivery
Service Management (5)
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Remote Access
Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.
Service Management (Issue Prioritization)
Analyzes operational data to proactively identify and prioritize IT issues.
Ticketing
Provides tools for creating and managing support tickets across departments
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Scope (2)
Endpoint Inclusiveness
Manages numerous endpoint types, including mobile, desktop, IoT, and wearable.
Multi-OS Support
Supports diverse operating systems across several endpoint types.
Agentic AI - Mobile Device Management (MDM) (10)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integration
Addition of necessary external data, applications, tools, or features
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Active Directory Integration
Integrates with Active Directory
Agentic AI - Remote Monitoring & Management (RMM) (9)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Active Directory Integration
Integrates with Active Directory
Agentic AI - Unified Endpoint Management (UEM) (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Services - Endpoint Detection & Response (EDR) (1)
Managed Services
Offers managed detection and response services.
Additional Functionality (119)
Mobile Access
Access software remotely via mobile devices
Usage Tracking/Analytics
Track and interpret metrics on the usage of company resources
Automatic Reset
Onsite Printing
Print tickets, receipts, and other information on location
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
For Android Devices
For devices running on Android.
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Digital Signage
Digital displays use technologies such as LCD, LED, projection and e-paper
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Touch Screen
Interactivity between software and users by touching areas on the screen of display devices
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Timeout
Multi-app mode
Allows to lock a device into a specific set of apps
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
QR Codes
Matrix barcode that stores information
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Location Tracking
Identify the physical location of an individual, asset, device, etc.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Browsing Restrictions
Provides user and content restrictions during web browsing
Customizable User Interface
Design, modify, and organize how content is displayed on a system interface
Self Check-In/Check-Out
Check-in and out via a mobile device or kiosk
Secure Browsing
Allow or block access to specific domains and individual pages
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Customizable Branding
Add customized logos and colors to align with company branding
Video Looping
Self Ordering
For iPad Devices
Operate/access software on iPad Devices
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Single-app mode
Allows to lock a device into a specific app
Templates
Sample files or documents that could be customized as needed or used as is
Check-in/Check-out
Track the status of assets and whether they're checked in or out
Ticketing
Customize, sell, and distribute tickets
Order Entry
Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
Broadcast Messaging
Notify large groups of people simultaneously about important updates.
Visitor Tracking
Track visitors and purpose of visits
Secure Data Storage
Securely stores data to prevent data loss or breaches
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Wireless Internet Access Control
Control and manage access to wireless networks
Single Sign On
Allow users to access multiple services after entering their login credentials once
Enrollments/Onboarding
Manage the enrollment and onboarding of all new members and accepted applications
Automatic User/Device Recognition
The system can automatically recognize a user and/or device
API
Application programming interface that allows for integration with other systems/databases
Kiosk Mode
Ensures that only certain features of the devices are accessible and the rest are hidden/unavailable for usability/security reasons
Remote Update/Installation
Deploy updates or install new software remotely
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Synchronization Scheduling
Create a schedule when files and folders are synchronized
IT Asset Tracking
Monitor the movement of one or more IT assets throughout the organization
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Wireless Troubleshooting
Take actions to resolve performance issues for devices wirelessly
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Build Automation
Writing code or scripts to automate repetitive tasks, streamline processes, and increase efficiency within an IT environment
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Scheduling
Plan availability and assign specific time slots for tasks and resources
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Endpoint Protection
Protect users working remotely and provide secure environments for personal devices to access company programs
API
Application programming interface that allows for integration with other systems/databases
Real-Time Reporting
Active reporting of data and metrics
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Anti Virus
Prevents, detects and removes malware
Security Tools
Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Real-Time Analytics
Analyze and gain insights into data in real-time
Backup and Recovery
Create backups and provide methods to recover deleted/lost data
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Real-Time Updates
Receive system updates as soon as any changes are made
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Reports
Alter the layout and content of reports
Usage Tracking/Analytics
Track and interpret metrics on the usage of company resources
Task Scheduling
Track and manage the scheduling of tasks
Automatic Backup
Data is backed up automatically to prevent data loss
Device Auto Discovery
Automatically scan the network for devices and take pre-defined actions upon discovery
Vulnerability Scanning
Discover patch statuses and vulnerabilities
For MSPs
Intended to be used by managed service providers
Customizable Branding
Add customized logos and colors to align with company branding
Real-time Alerts
Receive notification of issues as soon as they occur
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Real-Time Data
Receive data and information in real time
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Network Security
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
Uptime Reporting
Track the availability time for a designated network or website over a given period of time
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Event Analysis
Investigate security threats and validate malicious activity
Prioritization
Arrange tasks based on the level of priority or urgency
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Whitelisting/Blacklisting
Control system access and/or deliverability for applications and email addresses
Remediation Management
Identify and orchestrate execution of actions needed to restore systems to optimal conditions
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Behavioral Analytics
Track and analyse user behavior within a system or network
Continuous Monitoring
Conduct tracking and assessment of application and device behavior without breaks or interruptions
Root Cause Analysis
Identify and analyse the reasons behind accidents
Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
Anomaly/Malware Detection
Automatically identify and flag unusual behaviors and malicious software
Mobile Content Management
Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Remote Access & Monitoring
Control system behavior and appearance, and access and report on system status/health from a distant location
Deployment Management
Manage the processes involved when making the application ready for use
Policy Management
Create, manage, and track policies and procedures within an organization
Patch Management
Install software updates and bug fixes remotely
Encryption
Convert data into a code for security
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Support Ticket Management
Allow customers/users to submit support queries and service requests
BYOD Management
Manage and secure access to business data and applications on personal devices.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Mobile Device Management
Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.
Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
App Management
Download applications that can be internally saved
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows


