--- title: MyStudio Reviews meta\_title: 'MyStudio Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23 reviews by the users' company size, role or industry to find out how MyStudio works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 23 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Fitness url: https://www.g2.com/categories/fitness --- ### MyStudio Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **top-notch customer support** of MyStudio, praising its ease of use and helpful assistance. [(3 mentions)](https://www.g2.com/products/mystudio/reviews?filters%5Bsentiment_snippet%5D=1654224&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of MyStudio, making registration and payments streamlined and efficient. [(2 mentions)](https://www.g2.com/products/mystudio/reviews?filters%5Bsentiment_snippet%5D=1654115&qs=pros-and-cons#reviews) Users find MyStudio's pricing to be **affordable** , making it a budget-friendly choice for some, despite other issues. [(1 mentions)](https://www.g2.com/products/mystudio/reviews?filters%5Bsentiment_snippet%5D=2028308&qs=pros-and-cons#reviews) Users love the **extensive customization** options in MyStudio, making it adaptable to their unique needs. [(1 mentions)](https://www.g2.com/products/mystudio/reviews?filters%5Bsentiment_snippet%5D=1654003&qs=pros-and-cons#reviews) Users love the **intuitive mobile app** of MyStudio, which significantly enhances their experience and ease of use. [(1 mentions)](https://www.g2.com/products/mystudio/reviews?filters%5Bsentiment_snippet%5D=1654248&qs=pros-and-cons#reviews) Users report significant **app issues** , including complicated navigation and unfulfilled promises regarding branded app launches. [(1 mentions)](https://www.g2.com/products/mystudio/reviews?filters%5Bsentiment_snippet%5D=2028306&qs=pros-and-cons#reviews) Users find MyStudio's interface **complicated to navigate** , leading to a frustrating experience and unmet service expectations. [(1 mentions)](https://www.g2.com/products/mystudio/reviews?filters%5Bsentiment_snippet%5D=2028311&qs=pros-and-cons#reviews) Users are frustrated by **payment issues** and the delay in launching the promised branded app, impacting their experience. [(1 mentions)](https://www.g2.com/products/mystudio/reviews?filters%5Bsentiment_snippet%5D=2028314&qs=pros-and-cons#reviews) Users struggle with **unclear instructions** for setting up and using the membership features in MyStudio. [(1 mentions)](https://www.g2.com/products/mystudio/reviews?filters%5Bsentiment_snippet%5D=2452109&qs=pros-and-cons#reviews) ### Top Pros or Advantages of MyStudio ##### 1. Customer Support Users value the **top-notch customer support** of MyStudio, praising its ease of use and helpful assistance. [ See 3 mentions ](https://www.g2.com/products/mystudio/reviews?filters%5Bsentiment_snippet%5D=1654224&qs=pros-and-cons#reviews) See Related User Reviews ![Christian Taekwondo L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian Taekwondo L.") CL Christian Taekwondo L. 5.0/5 "Effortless Student Management with Stellar Support" What do you like about MyStudio? I like the customer support of MyStudio. I use it for registration and payments, which makes things easier with less paperwork since everything is in PJ Pong J. Small-Business (50 or fewer emp.) 0.0/5 "Trash... Worst software and worst support" What do you like about MyStudio? We were sold a dream and left in the dark with MyStudio. They have caused nothing but issues for us and now we can't even migrate to another software ##### 2. Ease of Use Users appreciate the **ease of use** of MyStudio, making registration and payments streamlined and efficient. [ See 2 mentions ](https://www.g2.com/products/mystudio/reviews?filters%5Bsentiment_snippet%5D=1654115&qs=pros-and-cons#reviews) See Related User Reviews ![Christian Taekwondo L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian Taekwondo L.") CL Christian Taekwondo L. 5.0/5 "Effortless Student Management with Stellar Support" What do you like about MyStudio? I like the customer support of MyStudio. I use it for registration and payments, which makes things easier with less paperwork since everything is in ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "MyStudio Overall Experience" What do you like about MyStudio? MyStudio has been a massive help. It's incredibly intuitive to use, the customer service is top-notch. I also love that they have a mobile app, it mak ##### 3. Affordable Users find MyStudio's pricing to be **affordable** , making it a budget-friendly choice for some, despite other issues. [ See 1 mentions ](https://www.g2.com/products/mystudio/reviews?filters%5Bsentiment_snippet%5D=2028308&qs=pros-and-cons#reviews) See Related User Reviews PJ Pong J. Small-Business (50 or fewer emp.) 0.0/5 "Trash... Worst software and worst support" What do you like about MyStudio? We were sold a dream and left in the dark with MyStudio. They have caused nothing but issues for us and now we can't even migrate to another software ##### 4. Customization Users love the **extensive customization** options in MyStudio, making it adaptable to their unique needs. [ See 1 mentions ](https://www.g2.com/products/mystudio/reviews?filters%5Bsentiment_snippet%5D=1654003&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "MyStudio Overall Experience" What do you like about MyStudio? MyStudio has been a massive help. It's incredibly intuitive to use, the customer service is top-notch. I also love that they have a mobile app, it mak ##### 5. Mobile Application Users love the **intuitive mobile app** of MyStudio, which significantly enhances their experience and ease of use. [ See 1 mentions ](https://www.g2.com/products/mystudio/reviews?filters%5Bsentiment_snippet%5D=1654248&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "MyStudio Overall Experience" What do you like about MyStudio? MyStudio has been a massive help. It's incredibly intuitive to use, the customer service is top-notch. I also love that they have a mobile app, it mak ### Top Cons or Disadvantages of MyStudio ##### 1. App Issues Users report significant **app issues** , including complicated navigation and unfulfilled promises regarding branded app launches. [ See 1 mentions ](https://www.g2.com/products/mystudio/reviews?filters%5Bsentiment_snippet%5D=2028306&qs=pros-and-cons#reviews) See Related User Reviews PJ Pong J. Small-Business (50 or fewer emp.) 0.0/5 "Trash... Worst software and worst support" What do you dislike about MyStudio? Nothing is good about this software. It is complicated to navigate, they never launched our branded app despite taking payments from April 2024 to Feb ##### 2. Complexity Users find MyStudio's interface **complicated to navigate** , leading to a frustrating experience and unmet service expectations. [ See 1 mentions ](https://www.g2.com/products/mystudio/reviews?filters%5Bsentiment_snippet%5D=2028311&qs=pros-and-cons#reviews) See Related User Reviews PJ Pong J. Small-Business (50 or fewer emp.) 0.0/5 "Trash... Worst software and worst support" What do you dislike about MyStudio? Nothing is good about this software. It is complicated to navigate, they never launched our branded app despite taking payments from April 2024 to Feb ##### 3. Payment Issues Users are frustrated by **payment issues** and the delay in launching the promised branded app, impacting their experience. [ See 1 mentions ](https://www.g2.com/products/mystudio/reviews?filters%5Bsentiment_snippet%5D=2028314&qs=pros-and-cons#reviews) See Related User Reviews PJ Pong J. Small-Business (50 or fewer emp.) 0.0/5 "Trash... Worst software and worst support" What do you dislike about MyStudio? Nothing is good about this software. It is complicated to navigate, they never launched our branded app despite taking payments from April 2024 to Feb ##### 4. Unclear Instructions Users struggle with **unclear instructions** for setting up and using the membership features in MyStudio. [ See 1 mentions ](https://www.g2.com/products/mystudio/reviews?filters%5Bsentiment_snippet%5D=2452109&qs=pros-and-cons#reviews) See Related User Reviews ![Christian Taekwondo L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian Taekwondo L.") CL Christian Taekwondo L. 5.0/5 "Effortless Student Management with Stellar Support" What do you dislike about MyStudio? Setting up the membership and I didn't understand how to use the membership ## Top-Rated Alternatives [ ![Vagaro](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6a45fd213ae241046ee1b5d22515d7ec/vagaro.png "Vagaro") Vagaro 4.6/5(393) ](https://www.g2.com/products/vagaro/reviews) [ ![Mindbody](https://images.g2crowd.com/uploads/product/hd_favicon/6a4971e1d5e3255b5b8df7455984ae75/mindbody.svg "Mindbody") Mindbody 3.7/5(524) ](https://www.g2.com/products/mindbody/reviews) [ ![Acuity Scheduling](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d06214a78a4c42bbd28cfa5c5d8b7b38/acuity-scheduling.png "Acuity Scheduling") Acuity Scheduling 4.6/5(410) ](https://www.g2.com/products/acuity-scheduling/reviews) [ View All Alternatives ](https://www.g2.com/products/mystudio/competitors/alternatives) ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") AS Verified User in Sports Small-Business (50 or fewer emp.) 6/16/2023 "Provides the basics but doesn't meet all my needs" 2.5/5 What do you like best about MyStudio? Nothing stands out as "the best". It's fine. Review collected by and hosted on G2.com. What do you dislike about MyStudio? • need a single customer page with all info visible on one page without having to click multiple links (contact info, address, DOB, rank, membership info, etc.) • need to be able to customize what info we see on that page (i.e., I need to see our student's organization ID # on the same page with everything else) • staff POS needs to be able to access existing customer's info for new sales -- currently only admin POS can use that feature, which means customers have to re-input ALL of their personal info for EVERY SALE • allow the same primary customer to add new participants from POS without the "this phone number is already in use" pop-up; this forces us to have to exit the POS and create new memberships from inside the MyStudio interface, which creates an entirely new set of logistical problems • allow the same MyStudio account to be logged into multiple devices at the same time • administrators need access to customer's FULL credit card numbers (not just last 4) for billing and collection purposes (I cannot emphasize this one enough!!!) • need to be able to disable use of old credit cards without deleting them (they don't need to be an option at the POS check out) • POS needs to allow combining events and retail purchases into one purchase • app constantly crashes/kicks customers out and forces them to log back in Review collected by and hosted on G2.com. What problems is MyStudio solving and how is that benefiting you? Membership management -- we can customize and manage memberships POS -- online system is user-friendly Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite BR Bonnie R. Small-Business (50 or fewer emp.) 6/19/2023 "MyStudio Review" 3.5/5 What do you like best about MyStudio? It is organized and parents can see what is available on their student. Also, I like the app. Review collected by and hosted on G2.com. What do you dislike about MyStudio? no group specific emails. If I click on some students and scroll down to click on more the first students are unclicked. So I have to send many emails to get a hold of specific programed students. Review collected by and hosted on G2.com. What problems is MyStudio solving and how is that benefiting you? I don't know. I enjoyed our previous program so much more. I could address specific groups in emails, had an easier time upgrading memberships, had an easier time promoting students. Now I have to go through other people to do the same thing or use another program. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Josh M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh M.") JM Josh M. Small-Business (50 or fewer emp.) 6/28/2023 "Increased company profits" 4.5/5 What do you like best about MyStudio? What I like most about mystudio is the smooth online integration and conversion of leads to customers. Having the ability to communicate with customers is also a valuable ability. Customer service is also very quick to respond! Review collected by and hosted on G2.com. What do you dislike about MyStudio? I would like some additional options for payments for example, EFT, cheque, etc. Some more customizable options would also be beneficial, for example manually adjusting payment at checkout. Review collected by and hosted on G2.com. What problems is MyStudio solving and how is that benefiting you? Keeping track of students and being able to effectively communicate with cutomers. Being able to send students a link/app to sign-up has cut our office work in half! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MW Michael W. Small-Business (50 or fewer emp.) 5/4/2023 "MyStudio has changed the way we do business" 4.5/5 What do you like best about MyStudio? I find the one stop shop that MyStudio is has been the biggest part of helping turn the corner on our business. It has made sign up, events, payments, and communication so easy. Review collected by and hosted on G2.com. What do you dislike about MyStudio? I don't like that the system logs you out after 10 minutes. I would like the ability to set up my own time. It still lets me log in quick but sometimes I take a call and it logs me out while I am on the phone. Review collected by and hosted on G2.com. What problems is MyStudio solving and how is that benefiting you? They continue to update the system to make it faster, and easier to use all the time. The way that you can have someone log in the first time and move along the program is awesome. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") AS Verified User in Sports Small-Business (50 or fewer emp.) 9/27/2023 "Easy, Simple and Customer Friendly!" 4.5/5 What do you like best about MyStudio? The customer service is fantastic, they have a lot of resources available to help youlearn the software, and it's overall a simple and straightforward program to use, especially compared to other products. Review collected by and hosted on G2.com. What do you dislike about MyStudio? There is so much to learn! There are so many features and cool shortcuts to help you run the business better, but it takes time to learn it all. Review collected by and hosted on G2.com. What problems is MyStudio solving and how is that benefiting you? It is helping us keep track of our numbers a lot more efficiently, which makes the bookkeeping easier. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite RM Ricardo M. Small-Business (50 or fewer emp.) 8/31/2023 "Franchise Owner" 5/5 What do you like best about MyStudio? I like the simplicity of Mystudio and the in depth reports that can be generated. Review collected by and hosted on G2.com. What do you dislike about MyStudio? So far I have had no complaints about Mystudio. Review collected by and hosted on G2.com. What problems is MyStudio solving and how is that benefiting you? It allows me to generate our KPI reports much easier and efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite DV David V. Small-Business (50 or fewer emp.) 6/19/2023 "The experience for the customer is really good." 5/5 What do you like best about MyStudio? Having everything on one platform helps me better track information to make adjustments and continue to maintain and grow my business. Review collected by and hosted on G2.com. What do you dislike about MyStudio? It would be helpful to clean up some of the processes on the administrative side. It's not alway easy to work with on my end. Review collected by and hosted on G2.com. What problems is MyStudio solving and how is that benefiting you? Tracking sales and memberships, allowing for a user app and keeping student records are some of the most helpful features. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Cris P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cris P.") CP Cris P. COO Small-Business (50 or fewer emp.) 6/15/2023 "No solution is perfect, but MyStudio is VERY close." 5/5 What do you like best about MyStudio? Accurate data reporting, real time stats, full customizable memberships, and the ability to register students from anywhere. Review collected by and hosted on G2.com. What do you dislike about MyStudio? Sometimes the financial reporting is confusing. When you forecast income, it includes processing fees, which is not actual income. Review collected by and hosted on G2.com. What problems is MyStudio solving and how is that benefiting you? It puts the sign-up process on rails so there's no deviating from my prescribed membership options, pricing, discount options, etc. On top of that it gives real-time access to your KPI's. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Alysa F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alysa F.") AF Alysa F. Manager Small-Business (50 or fewer emp.) 2/28/2023 "Time and Lifesaver" 5/5 What do you like best about MyStudio? I love how simple the software is and the ease of adding classes, memberships and gear. It has been a lifesaver and a time saver. I no longer have to be at the dojo for people to purchase memberships or events. They can do everything from the comfort of their home or on lunch breaks at work. Review collected by and hosted on G2.com. What do you dislike about MyStudio? There hasn't been much that I don't like. Any time there was something I couldn't find, I sent off a suggestion, and soon enough, new updates with the things I need are included. They listen very well to their customers. Review collected by and hosted on G2.com. What problems is MyStudio solving and how is that benefiting you? I no longer have to be in the dojo outside regular business hours when we have a big sale. Everything can be purchased online through the app or web link. It has been fantastic to wake up to camps and events sold through the app. It is easy to take to big markets and events and have a tablet set up at our booth for information, and people can quickly sign up for trials. Review collected by and hosted on G2.com. Show More 2/28/2024 Validated ReviewerSource: Organic RR Robin R. Small-Business (50 or fewer emp.) 5/4/2023 "A management website for the next era" 5/5 What do you like best about MyStudio? I like that MyStudio is easy to use. I can manage it similarly how I use my Apple products. It is easy to learn to use and easy to connect to my social media and website. Review collected by and hosted on G2.com. What do you dislike about MyStudio? I want to be able to customize the look more. Review collected by and hosted on G2.com. What problems is MyStudio solving and how is that benefiting you? Communication. Tuition collection. Proshop. Belt Testings. Keep a lot of my administrative work under one site. Review collected by and hosted on G2.com. 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