MSP360 Backup Reviews (550)

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Reviews

MSP360 Backup Reviews (550)

View 1 Video Reviews
4.5
550 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and reliable performance of MSP360 Backup, highlighting its straightforward setup and effective backup management across various platforms. Many appreciate the seamless integration with cloud storage options, which enhances their backup strategies. However, some users note that the initial setup can be somewhat complex for advanced features.

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"Reliable Backup Solution with Easy Recovery"
4.5/5
What do you like best about MSP360 Backup?

I use MSP360 Backup to keep our company’s data safe and secure. I like how reliable and easy it is to use. Backing up files across devices and the cloud is simple, and knowing I can quickly restore data whenever I need gives me real peace of mind. It helps keep backups organized and ensures our data stays protected. It’s reliable, easy to use, and makes backing up and restoring data simple, which is why I’d definitely recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

One thing I’ve noticed with MSP360 Backup is that the initial setup can feel a bit technical, especially for new users. Some of the backup settings and scheduling options could be more intuitive to make everything easier to manage. Review collected by and hosted on G2.com.

"Dependable Backup Solution with Intuitive Interface"
4.5/5
What do you like best about MSP360 Backup?

I use MSP360 Backup to keep all our important data safe and easily manageable. It helps protect files and systems from accidental loss, ransomware, or other issues. I really appreciate being able to schedule automated backups so nothing gets missed, and restoring files is simple and stress-free. I also like that it works smoothly across both local devices and cloud storage, which gives me peace of mind knowing our data is always safe, no matter where it’s stored. Having a central place to monitor and manage everything makes keeping our data secure much easier. The dependable and easy-to-use nature of MSP360 Backup makes it a necessary tool for ensuring data safety and accessibility. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

One thing I’ve noticed with MSP360 Backup is that setting up backups for multiple devices or more complex setups can feel a bit time-consuming and tricky. The interface isn’t always super intuitive at first, so a bit more guidance or setup help would be great. It’s a powerful tool, but having more options for customizing notifications and reports would make managing everything even easier. Review collected by and hosted on G2.com.

Décio d.
DD
Décio d.
Senior Consultant in Digital Transformation
Small-Business (50 or fewer emp.)
"Reliable and easy to use, I highly recommend it."
5/5
What do you like best about MSP360 Backup?

I have been using MSP360 Backup for over nine years to back up all my files, including notebooks, photos, and movies, and I have never found anything better. I especially like the ease of use and the reliability of the tool. Another feature I appreciate is the version control, which works particularly well. Additionally, I found the initial setup process very simple. All these aspects contribute to an exceptional experience, and I am very satisfied with the service. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Maybe the price could be better. Review collected by and hosted on G2.com.

Nismo Z.
NZ
Nismo Z.
Power BI Support Eng.
Mid-Market (51-1000 emp.)
"Effortless Backup with Full Control"
5/5
What do you like best about MSP360 Backup?

I like that MSP360 Backup is very easy to configure and use. I have used it both for backing up all my personal photos, videos, security camera footage, files, and important documents, as well as in my work as a DBA for SQL backups off-site. I appreciate being able to control the privacy and encryption of my files in Amazon S3 storage. Also, I can't think of anything I don't like about it. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I like it all Review collected by and hosted on G2.com.

AL
Antti L.
Freelancer
Small-Business (50 or fewer emp.)
"Versitale backup for almost every user"
4/5
What do you like best about MSP360 Backup?

MSP360 is truly versatile. It allows backups to a local USB drive, NAS, or directly to the cloud. The interface is straightforward, making it easy to set up your backup routine and schedule it according to your preferences. Implementing the 3-2-1 backup strategy with my cloud provider is simple. I perform daily backups and don't have to worry about them, as the process runs in the background. There's no need to manually start the program unless I want to, since the automation works very well. If necessary, you can even link backups together using simple rules. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

There is a bit of a learning curve when it comes to using the program. While it isn't too difficult, I would suggest taking some time to familiarize yourself with the various options before you begin backing up. Doing so can help you save both time and disk space in the long run. The GUI looks good, but it can feel a bit overwhelming at first. I also found it somewhat confusing to locate the different settings for the program itself. You need to use the dropdown menu and select 'options,' since the 'settings' found under the tools tab do not actually open the program's main settings. Perhaps having a dedicated tab for options would make things clearer. However, these are minor issues that I can live with and are not a big deal overall. Review collected by and hosted on G2.com.

Gevorg J.
GJ
Gevorg J.
System Backup and Maintenance Engineer
Small-Business (50 or fewer emp.)
"Centralized Management with Responsive Support and Custom Notifications"
4.5/5
What do you like best about MSP360 Backup?

Centralized Management, support that actually solves issues, Notifications system and customization.

Pricing is very competitive. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Could have more API options ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ Review collected by and hosted on G2.com.

Wilko J. V.
WV
Wilko J. V.
Owner
Small-Business (50 or fewer emp.)
"Easy to Implement, Friendly and Fast Support"
5/5
What do you like best about MSP360 Backup?

MSP360 Backup is easy to use and implement. Customer support is friendly and quick on resolving problems. All the features and Integrations are very easy to follow and use. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

MSP360 can come down with their pricing a bit. M Review collected by and hosted on G2.com.

MG
Morris G.
Director
Small-Business (50 or fewer emp.)
"Simple Setup with No Firewall Changes"
4/5
What do you like best about MSP360 Backup?

The fact that setup is Simple, No Seperate Network or Firewall setting required. Ports 80 and 443 only Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

The 365 Backup system needs improvement.

No ability to do WordPress Backups from customer hosting Review collected by and hosted on G2.com.

"Effortless Backups with Seamless Cloud Integration"
4.5/5
What do you like best about MSP360 Backup?

I appreciate how MSP360 Backup works seamlessly with both legacy file-based backups in incremental mode and Azure cloud-based backups on the hot tier. It's cool that I can rely on it for cloud backup and incremental backup, and the scheduling feature is a huge plus since I don't have to run backups manually — it automatically downloads them. Also, I find the software easy to use and the initial setup was a breeze. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Error codes not correct always Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Buggy, Unreliable Backups with a Confusing Storage Upload System"
2/5
What do you like best about MSP360 Backup?

It was okay for backups but was confusing, and files were unmanageable as it had a different storage upload mechanism Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

It was buggy and unreliable and hence changed the name from cloudberry backup. Integrations were also finicky Review collected by and hosted on G2.com.