MSP360 Backup Reviews & Product Details

The simple setup and amazingly smooth setup experience, from backup setup, to licensing, to management. The user experience from end user to mangement is amazing. Review collected by and hosted on G2.com.

The only downsides I have had is false reports of failed backups, and issues with backup scheduling conflicting with maintenance scheduled of MSP 360. Review collected by and hosted on G2.com.

Implementation is straightforward, and the platform is easy to use. Local and cloud backup storage is also very helpful when doing image-based backups. Review collected by and hosted on G2.com.

Pricing initially was a bit confusing given the subscription cost plus the AWS aspect. I think including a base AWS storage cost in the subscription would be simpler. Review collected by and hosted on G2.com.

Ease of use and amount of features packed into the product. Review collected by and hosted on G2.com.

On Premesis client and Web Client for configuring often have different fields and terminology, wish that was more unified between the two platforms for documentation standardization. Review collected by and hosted on G2.com.

Lots of options, it's easy to get up and running, and it's been working well without issues. I like the reporting page that shows me a quick overview of backup results. This reduces the time I spend reviewing results. Review collected by and hosted on G2.com.

New storage accounts can take a bit to show up and become available, I was about to contact support before it showed up. I'd also recommend talking to someone from MSP360 about which licenses you want/need, it's a bit confusing otherwise. Review collected by and hosted on G2.com.

We have been using MSP360 backup for many years (before they were even called MSP360).

Many backup options and storage options. We link ours to an onsite NAS and to AWS S3.

The software is priced well. Review collected by and hosted on G2.com.

There's nothing to dislike. Like all software, they have some bugs at times, but the support has been fantastic. Review collected by and hosted on G2.com.

Deploying the product is quite simple. The reports give me a clear view of the back ups we manage. Review collected by and hosted on G2.com.

Restoring the backup to a new computer can be a bit tricky. Once you have completed a couple of times, its a piece of cake. Review collected by and hosted on G2.com.

Service is really fast, tell you all info about clients, there directories and sizes. Easy to access. Review collected by and hosted on G2.com.

So far, I really dont feel like anything that I haven't liked about it. Review collected by and hosted on G2.com.

I love being able to chose my own B2 Cloud Storage. Branding is also an important feature. Most of all, I love the simplicity, reliability and minimal storage using the Forever Incremental. Review collected by and hosted on G2.com.

The Microsoft 365 SharePoint restore options are rudamentry and it is painful to find the files / folders to restore when you have a large SharePoint document library. Review collected by and hosted on G2.com.

It's affordable and the support team is very helpful, knowledgeable and prompt to respond. Review collected by and hosted on G2.com.

They don't offer backups for Google Workspace. There's also no option Business Continuity which would be nice. Review collected by and hosted on G2.com.

MSP360 works great accross all types of operating systems, in particular Linux based systems which is rare in the industry! This is a must have for us and works fantasic as a backup solution for both us a company along with our client base for all of our servers. Review collected by and hosted on G2.com.

No much really. Linux release notes could be more comprehshenive vs the windows release notes. But's that's about it really. Review collected by and hosted on G2.com.