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MSP360 Backup Reviews & Product Details

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MSP360 Free Backup

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MSP360 Backup Integrations

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MSP360 Backup Media

MSP360 Backup Demo - MSP360 Managed Backup
MSP360 Managed Backup Web Console
MSP360 Backup Demo - MSP360 Managed Backup
Dashboard
MSP360 Backup Demo - MSP360 Managed Backup
Backup plan
MSP360 Backup Demo - MSP360 Managed Backup
Backup plan wizard
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Play MSP360 Backup Video
Play MSP360 Backup Video
Play MSP360 Backup Video
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MSP360 Backup Reviews (525)

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Reviews

MSP360 Backup Reviews (525)

View 1 Video Reviews
4.5
525 reviews

Pros & Cons

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Verified User in Information Technology and Services
CI
Small-Business (50 or fewer emp.)
"Affordable backup solution for MSP clients"
What do you like best about MSP360 Backup?

I was using Backblaze for my personal computers, but they didn't provide backup for servers unless you were using a third-party tool such as Cloudberry. I've used Cloudberry in the past and liked it, so I went in that direction for my clients. This was around the time that Cloudberry was rebranding itself as MSP360.

At first, I was going only to use Cloudberry, but I like how MSP360 is a central place to manage my clients. Plus, the monthly fee is more attractive than most backup solutions.

I've used MSP360 a couple of years and like it. I really like being able to Restore 2 Cloud for testing backups as well. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I had a few hiccups when they changed from Cloudberry to MSP360 but have had no issues since then. Everything runs great. Review collected by and hosted on G2.com.

MM
Infrastructure Specialist
Mid-Market (51-1000 emp.)
"MSP360 is easy to use, and easy to manage for an enticing pricepoint."
What do you like best about MSP360 Backup?

I love the reporting and alerting on MSP360, as it allows you to know exactly when backups succeeded or if any are unsuccessful. Reviewing the conveniently emailed daily backup report summary has become a part of of our daily routine. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Luckily I have yet to find any disadvantages or dislikes with the product. It is both easy to implement and use and due to such reasoning, I'm unable to find any shortcomings. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Great and reliable!"
What do you like best about MSP360 Backup?

Compared to many other solutions this is super easy to configure new storage, S3 with my environment. The software solution helped my to get all settings right. It proved to be super reliable for backup and restore testing with 100% success. Restore testing also proved how easy navigation is from backup or restore plan to individual backup and restore logs. I'm very glad I found this solution. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

To be honest, there is NO negative point! Review collected by and hosted on G2.com.

JP
Small-Business (50 or fewer emp.)
"Great managed backup software tool."
What do you like best about MSP360 Backup?

I like that I can set up and manage multiple backups to various media from one interface.

I like that it itegrates with so many cloud services.

It keeps a backup log and it's easy to preform a quick restore when needed. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

The only thing I dislike is the online purchase doesn't let you just purchase one license at a time and that i need to go through a thrid party reseller. It was orginally setup so it could all be done via the website. I just prefer self administration it's less hassle. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business (50 or fewer emp.)
"Simple to use"
What do you like best about MSP360 Backup?

MSP360 is really simple to configure and flexible Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Dark theme would be a must to make this apps perfect Review collected by and hosted on G2.com.

Steve F.
SF
Consultant & Founder
Small-Business (50 or fewer emp.)
"Long term user"
What do you like best about MSP360 Backup?

We've used MSP360 backup for about 8 years, starting back when it was Cloudberry. It's got better and better over the years to become a really comprehensive backup solution for all our business customers but especially for the ones with specialist needs. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Tbh not very much, the support has got better over time, the errors are pretty good. Review collected by and hosted on G2.com.

JM
Small-Business (50 or fewer emp.)
"Invaluable Backup Tool For Our Small School"
What do you like best about MSP360 Backup?

Automatic backups for our servers on campus give us good peace of mind. Once the backend is set up, the app is really easy to get going. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Connecting to Backblaze was a bit convoluted and tutorials seem to be out of date, but it can still be done, just takes a bit to figure out. Review collected by and hosted on G2.com.

GH
Chief Excellence Officer
Small-Business (50 or fewer emp.)
"We use it on a daily basis but not for mission critical"
What do you like best about MSP360 Backup?

What we enjoy about MSP360 is that everything is self-serve. Does not require you to wait for sales and speeds up the process in setting up and configuring the backup. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Although intuitive to a certain extent, we still do not feel like this is a good solution for mission critical backups or to be utilized as a full disaster recovery solution. Review collected by and hosted on G2.com.

TJ
Senior System Engineer
Small-Business (50 or fewer emp.)
"Solid Product At A Reasonable Price"
What do you like best about MSP360 Backup?

We tried this after years of StorageCraft and decided to flip. Excellent MGMT and reporting. Flawless backup and recovery. Forever forward Incremental works great with managing our s3 storage. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

There is not much i can dislike. We do get some errors from time to ttime when reviewing backups. Tech support is usually pretty good at resolving after a quick email Review collected by and hosted on G2.com.

JS
Operations Manager
Small-Business (50 or fewer emp.)
"MSP 360 Backup Review"
What do you like best about MSP360 Backup?

Ease of use. Ability to bring your own storage. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Slow to restore from cloud. Occasional issues with backups. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by MSP360 Backup.

MSP360 Free Backup

Free

MSP360 Standalone Backup

Starting at $19.99
1 License Per Year

MSP360 Managed Backup

Starting at $2.50
1 License
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MSP360 Backup Features
File Server Backup
Database Server Backup
Virtual Machines
Continuous Backup
Disaster Recovery
Storage Capacity
Security Standards
Cloud Data Protection
Data Deduplication
Storage Capacity
Remote Backup
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