# MSB Docs Reviews **Vendor:** MSB Docs **Category:** [E-Signature Software](https://www.g2.com/categories/e-signature) **Average Rating:** 4.9/5.0 **Total Reviews:** 25 ## About MSB Docs MSB Docs' platform ensures enterprises achieve and maintain compliance by validating our software against crucial industry regulations. Trusted by more than 1 million users in 188 countries, MSB Docs enables organizations to easily create documents, send these to the signers for eSignatures, and achieve them. MSB Docs has also been consecutively featured on Gartner's eSignature vendor, Gartner's Hype-Cycle, and Gartner's Market Guide for 5 years. MSB Docs features a robust and reliable website integration via APIs and a collaboration tool that helps multiple team members around the globe to seamlessly work on a single contract document. Every part of the signing process is recorded and time-stamped in our Comprehensive Audit trails, which provides data and transparency for regulatory compliance and legal evidence. MSB Docs also integrates with multi-factor authentication such as hardware tokens and one-time passwords. ## MSB Docs Pros & Cons **What users like:** - Users love the **easy signing** aspect of MSB Docs, praising its speed, security, and legal validity. (3 reviews) - Users find the **convenience** of MSB Docs' user-friendly interface and streamlined signing process highly beneficial. (2 reviews) - Users value the **high security** of MSB Docs, ensuring legally valid and authorized e-signatures for documents. (2 reviews) - Users appreciate the **secure and user-friendly e-signature solution** that ensures authorized and legally valid signatures. (2 reviews) - Users value the **time-saving advantages** of MSB Docs, simplifying the document signing process significantly. (2 reviews) - User-Friendly Interface (2 reviews) - Ease of Use (1 reviews) - Easy Setup (1 reviews) - Easy Sharing (1 reviews) - Tracking Features (1 reviews) **What users dislike:** - Users dislike the **difficult editing process** , as mistakes require resending documents instead of simply editing them. (1 reviews) - Users find the lack of **editing options** frustrating, often needing to resend documents for corrections. (1 reviews) ## MSB Docs Reviews ### 1. Streamlined Document Signing with User-Friendly Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Alok M. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about MSB Docs?** I like MSB Docs for its user-friendly interface that's very easy to understand. The way you can just add documents and signer information, such as email and name, and then simply send the document for signing is really convenient. The dashboard is self-explanatory, with a sent items tab, received items tab, and a compose tab for new documents. I find the signing details helpful; for example, when sending a document to two people for signing, if one person signs, MSB shows it as 50% complete, which makes it easier to track the process. The setup process is straightforward and step by step, which makes it easier than any other similar product. **What do you dislike about MSB Docs?** One of the things I don't like is that when we send a document and make a mistake, there's no option to undo or edit it. We have to send a fresh document again, which could be solved by adding an edit function to reduce duplicate work. Also, having more options for font style and font size would be a great help. **What problems is MSB Docs solving and how is that benefiting you?** I use MSB Docs to sign documents with clients like work orders and engagement letters. It solves the signing problem by allowing us to share documents for signing via email and notifies us once signed. ### 2. Remarkable experience with MSB Docs **Rating:** 5.0/5.0 stars **Reviewed by:** Lovepreet K. | Marketing Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about MSB Docs?** It's best feature is that it provides a secure a d easy solution for esignatures and these signatures are both authorized and legally valid **What do you dislike about MSB Docs?** I haven't had any negative experiences so far **What problems is MSB Docs solving and how is that benefiting you?** It solves the problem of signing documents by allowing you to sign from anywhere and multiple people can sign at the same time ### 3. Ultimate solution for signing documents with unmatched reliability and ease **Rating:** 5.0/5.0 stars **Reviewed by:** Lakshita K. | Marketing executive, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2024 **What do you like best about MSB Docs?** Initially, as a company, all tasks, including signing documents, were done manually, which was time consuming. MSB esign streamlined this process, enabling easy, legally valid signing and seamless document sharing for signature **What do you dislike about MSB Docs?** Nothing to dislike so far about MSB docs **What problems is MSB Docs solving and how is that benefiting you?** It helps easy signing, legally valid and easy sign of multiple people at time. ### 4. MSB Docs is most seamless esignature I've used **Rating:** 5.0/5.0 stars **Reviewed by:** Aishwarya G. | Salesforce Associate Trainee, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2024 **What do you like best about MSB Docs?** It's very fast, secure and perfect for legally signing the document, making signing documents easy. **What do you dislike about MSB Docs?** Nothing to dislike so far as i didn't face any issue till now **What problems is MSB Docs solving and how is that benefiting you?** I love that it is easy, secure and legally valid and i can sign document from anywhere and anytime ### 5. Best Software to use for esignature, reliable and can be used from anywhere and anytime **Rating:** 5.0/5.0 stars **Reviewed by:** Ravi K. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2024 **What do you like best about MSB Docs?** It is very user friendly software for esignature, easy to use **What do you dislike about MSB Docs?** I havn't encountered any isuue so far and it's a good platform to use **What problems is MSB Docs solving and how is that benefiting you?** It has redue paperwork hassels and easy to use from anywhere, anytime ### 6. MSB Docs is the most secure solution for eSigning I have ever come across **Rating:** 5.0/5.0 stars **Reviewed by:** Zuker S. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2023 **What do you like best about MSB Docs?** I have been using the solutions by MSB Docs for the past 3 years now and it has made my workflow 10X easier than before. Now I can spend my time in a productive manner rather than spending on signing documents manually or searching them thereafter. The audit reports generated make me feel secure. **What do you dislike about MSB Docs?** I believe despite the amazing features MSB Docs provides, there is room for improvement in terms of integrations. Rest everything is fine. **What problems is MSB Docs solving and how is that benefiting you?** It streamlined my document workflows and made them easier than ever before. Remote collaboration is a plus. ### 7. It's a great solution for document signing **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjay K. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about MSB Docs?** The significant time to get contracts signed has amazingly reduced after using MSB Docs and improved my overall document workflow. **What do you dislike about MSB Docs?** The numerous features and options can be overwhelming for newcomers. **What problems is MSB Docs solving and how is that benefiting you?** Traditional paper-based document processes were time-consuming and prone to errors. MSB Docs has resolved it really well by allowing us to create, send, sign, and store documents electronically. ### 8. MSB Docs is a powerful and easy-to-use platform for creating, managing and signing documents online **Rating:** 5.0/5.0 stars **Reviewed by:** Pritam S. | Technical Support, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2023 **What do you like best about MSB Docs?** It helps you streamline your workflows, save time and money, and improve compliance and security. Some of the features that I like best about MSB Docs are: - The intuitive interface that allows me to create documents from scratch or use templates and customize them with fields, signatures, attachments and more. - The intelligent automation that enables me to send documents to multiple recipients with different roles and actions, track their status and get notifications when they are completed. - The integration with Microsoft 365 lets me access MSB Docs from within Word, Excel or Outlook and sync my documents with OneDrive or SharePoint. - The advanced security that ensures my documents are encrypted, authenticated and legally binding. MMSB Docs is an excellent solution for any business needing to digitize its document processes and enhance productivity and efficiency. **What do you dislike about MSB Docs?** MSB Docs is a digital signature platform that allows users to create, send and sign documents online. However, some users may have some complaints about the service. Here are some possible reasons why someone may dislike MSB Docs: - The pricing plans are too expensive for small businesses or individuals who only need to sign a few documents per month. - The user interface is not intuitive or user-friendly, and uploading or downloading documents takes too long. - Customer support is not very responsive or helpful, and finding answers to common questions or issues on the website or FAQ section is problematic. - The security and privacy of the documents are not guaranteed, and there is a risk of data breaches or unauthorized access by third parties. - The integration with other applications or platforms is limited or not compatible, and it does not support some popular file formats or features. **What problems is MSB Docs solving and how is that benefiting you?** MSB Docs is a cloud-based platform that enables you to create, manage and sign documents electronically. It solves several problems that traditional paper-based processes have, such as: - Cost: MSB Docs reduces the expenses of printing, mailing and storing paper documents. You can save money on ink, paper, postage and storage space. - Time: MSB Docs speeds up the document workflow by allowing you to send and sign documents in minutes instead of days or weeks. You can also track the status of your documents in real-time and get instant notifications when they are signed or completed. - Security: MSB Docs protects your documents with encryption, authentication and audit trails. You can control who can access, view and edit your documents. You can also ensure compliance with various laws and regulations regarding electronic signatures. - Convenience: MSB Docs lets you access your documents from any device or location. You can also integrate it with various applications and systems that you use for your business. By using MSB Docs, you can benefit from increased efficiency, productivity and customer satisfaction. You can streamline your document processes, reduce errors and delays, improve collaboration and communication, and enhance your brand image. ### 9. One of the best eSigning solution. I recommend it! **Rating:** 5.0/5.0 stars **Reviewed by:** Vernee F. | MD- Medicine, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2023 **What do you like best about MSB Docs?** MSB Docs is a great esignature and document workflow solution that allows for quick and secure document signings. I am using it for eSigning discharge summaries at my healthcare facility. A detailed audit trail helps us maintain the compliance requirements too. This is a great way to avoid delays in the discharge of a patient in case of doctors are not available for in-person signing. It has eliminated a lot of hassle. **What do you dislike about MSB Docs?** I believe more capabilities should be added in the mobile version too. A lot of new features have been made available in the past few months. I really appreciate the way the new functionalities are being added for hassle-free signing. **What problems is MSB Docs solving and how is that benefiting you?** Me not being available sometimes to sign patients' discharge summaries earlier, causing delays in their timely and hassle-free discharge. Since MSB Docs came in, our patient experience has improved many folds. ### 10. Great experience for document workflows and e sign related requirements. **Rating:** 4.0/5.0 stars **Reviewed by:** Gurpal S. | Application Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about MSB Docs?** It's completely linked and end to end based solutions provider. **What do you dislike about MSB Docs?** Nothing as of now,it's totally used friendly. **What problems is MSB Docs solving and how is that benefiting you?** Overall experience is good. ### 11. Very reliable software to compose and send documents for signing **Rating:** 5.0/5.0 stars **Reviewed by:** Sahil b. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about MSB Docs?** All of the features offered by MSB Docs are commendable. The best thing I like about MSB Docs is the easy delegation of document signing. Also, the documents sent for signature can be tracked as it offers a complete audit trail. **What do you dislike about MSB Docs?** Reporting dashboard is what I feel is missing if I compare it to other esignature solutions. Rather, MSB Docs offers custom reports as per the requirement, which, too, serves the purpose. **What problems is MSB Docs solving and how is that benefiting you?** Since I am dealing with multiple clients, post implementation of MSB Docs in my existing processes, it has been more feasible for me to be able to sign documents such as contracts and agreements with clients using this solution - no matter where my client is in the world. ### 12. Excellent Software to eSign Document Swiftly **Rating:** 5.0/5.0 stars **Reviewed by:** Deepinderpal S. | Motion Graphic Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2023 **What do you like best about MSB Docs?** MSB Docs is an easy-to-use esignature software with which you become familiar very quickly. The speed MSB Docs offers to sign documents on the go is incredible and incomparable. **What do you dislike about MSB Docs?** I wish there was an option to edit documents on the platform itself. MSB Docs offers easy integrations that allow me to edit documents and send for signing. That, too, serves my purpose but with an extra step. **What problems is MSB Docs solving and how is that benefiting you?** MSB Docs has eliminated the printing of the document and wait for the other person to sign it. Alerts & notifications are another saviors that eliminated the manual follow-ups and it has been extremely helpful in keeping us on top of things. It also helps me keep track of documents using a detailed audit trail. ### 13. Top eSignature solution to Enable Transparency in Financial Sector **Rating:** 5.0/5.0 stars **Reviewed by:** Wanam E. | Financial Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2023 **What do you like best about MSB Docs?** After choosing MSB Docs, I am able to process paperwork completely online that means I don't have to worry about the print/sign/scan routine. It has taken all my attention off paperwork and made me productive. I am able to focus on identifying new opportunities and serving clients better. **What do you dislike about MSB Docs?** It's been a while since I have been using MSB Docs for eSigning financial documents. All my customers are happy to eSign via MSB Docs online. Till now, I haven't seen anything to dislike. **What problems is MSB Docs solving and how is that benefiting you?** MSB Docs is of great help when you require signatures on bulk of documents and that too from clients in different cities. It is saving me a lot of time that I use to find better opportunities and work on them. ### 14. A very easy eSignature solution - packed with plenty of features **Rating:** 5.0/5.0 stars **Reviewed by:** Simi H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2023 **What do you like best about MSB Docs?** MSB Docs is an easy, affordable, and helpful tool that fulfilled all our electronic signature requirements. We have been using this tool for our e-commerce business for a long time now and I can say this is the best signature tool ever. **What do you dislike about MSB Docs?** At thing point in time, I have nothing to mention here related to my dislike of this solution. It is serving my purpose of designing documents really well. **What problems is MSB Docs solving and how is that benefiting you?** Earlier esigning documents were all manually done which was really time-consuming. Upon implementation of the MSB Docs eSigning solution, we have successfully reduced the time spent on documentation. Hence, we have reduced time to market, accelerated decision-making, and improved business process agility. ### 15. MSB Docs Exceeded our Expectations. Highly Recommended eSignature Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Arvinder A. | Senior PHP Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about MSB Docs?** This eSignature software gave us a one-stop solution to easily upload and sign important documents on the go. I would say the implementation of this software was very fast, and no changes were required in the existing workflows. **What do you dislike about MSB Docs?** Nothing came out wrong till now. Everything is going fast and smoothly, as expected. **What problems is MSB Docs solving and how is that benefiting you?** The use of MSB Docs has been beneficial for us over the past six months as it has enabled us to save time and focus on other essential tasks. Additionally, it has effectively reduced the amount of paperwork in our workplace. ### 16. Superb Experience!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Shivam S. | Digital Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2022 **What do you like best about MSB Docs?** MSB Docs gives a practical and productive organization to close arrangements by speeding up the agreement strategies with virtual endorsements. It's not difficult to transfer new records and arrangements, assuming that you, as of now, have a library of content all set. **What do you dislike about MSB Docs?** Now and again, it very well may be befuddling if you want more than one mark from more than one party. You'll need to make different mark encloses and send them the proper request. Redoing MSB Docs arrangements can become lumbering for the two players. The last thing you need is to create turmoil and dial back the business cycle. Assuming you have redlines, you'll have to void and make another MSB Docs. I have also monitored the number of arrangements you can convey each month. **What problems is MSB Docs solving and how is that benefiting you?** By coordinating MSB Docs into Salesforce, it has made anticipating and information investigation a lot simpler to follow. We can add items into our MSB Docs <> Salesforce incorporation to monitor income. The reconciliation likewise keeps pertinent records and information in one spot to make advances more straightforward when different offices assume control over the paper. ### 17. Most accessible eSignature Platform I have ever come across. **Rating:** 5.0/5.0 stars **Reviewed by:** Romey G. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2022 **What do you like best about MSB Docs?** Sending 1 document to multiple people at one time. User-friendly interface makes work easy. Quick signing and sending documents for signatures. Group management is amazing functionality. **What do you dislike about MSB Docs?** There isn't anything major I've found that I can mention here. **Recommendations to others considering MSB Docs:** Very easy to use and implement in your existing processes. Must Purchase! **What problems is MSB Docs solving and how is that benefiting you?** I appreciate how each of the features in MSB Docs is well developed, and we as a team are making good use of the smart document solutions to improve productivity and efficiency. My experience using it as a corporate tool for over 500+ outside team members is really good. From a user perspective, I like the ease of signing and sending documents via any device and from any place, making remote work easy to implement. ### 18. Excellent Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2021 **What do you like best about MSB Docs?** Our entire organization uses MsbDocs. Even before the restrictions that Covid-19 imposed (we did not have a physical office location). It's so quick and easy to use. Easy to send documents for signature and notify other parties when the document is sent as well as when the document has been signed. The comment and notes section is something we rely on, so the signer knows what they are signing and that it's been reviewed by our legal and finance teams. I honestly haven't noticed anything additional that I would request from MSB Docs. I use it at least 5+ times per day and have not had a glitch or issue yet. **What do you dislike about MSB Docs?** Nothing yet ! Only the customer support representative lacks some empathy, but overall product features are all I care about **What problems is MSB Docs solving and how is that benefiting you?** It's an easy alternative to DocuSign. I love the User-friendly flow and UI. ### 19. MSB Docs made online signing easy **Rating:** 5.0/5.0 stars **Reviewed by:** preeti m. | Android developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2022 **What do you like best about MSB Docs?** Affordable pricing Instant support Customizing options **What do you dislike about MSB Docs?** Nothing I have come across yet. Everything is smooth. **What problems is MSB Docs solving and how is that benefiting you?** The ability to sign irrespective of the time and place is one of the greatest benefits our team is leveraging after choosing MSB Docs smart document solutions. The user interface is fairly simple to understand and use. The audit trail after signing a document is a great way to keep records of the signed documents that can be used for legal purposes. ### 20. Easy alternative to physical signing **Rating:** 5.0/5.0 stars **Reviewed by:** Avnish M. | Senior Web Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2021 **What do you like best about MSB Docs?** It helps with sending document[s] to people. User-friendly platform. 27/7 Instant Support Cost-effective. **What do you dislike about MSB Docs?** In overall usage, there have been minor glitches. However, the instant support and fixes from customer support and the product team are fantastic. **What problems is MSB Docs solving and how is that benefiting you?** The print/sign/scan hassle has been solved after using MSB Docs. Our overall experience with MSB Docs has been great. It is by far the best eSigning and document workflow solution we've used. ### 21. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2021 **What do you like best about MSB Docs?** I've been using it for few months now and got to admit that its the most user friendly platform I've ever encountered.Integration with Sales Outlook CRM gives it an edge and make the work even easier. **What do you dislike about MSB Docs?** Dislike is a strong term to be used.Instead I would use the term recommend to introduce more templates for the budding entrepreneurs. **What problems is MSB Docs solving and how is that benefiting you?** It is a must to have weapon in my arsenal while doing the audits as every team member can work on the same document contract around the globe coupled with time stamps. ### 22. “Best so far!” **Rating:** 5.0/5.0 stars **Reviewed by:** Sahil B. | VP Operations and Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2021 **What do you like best about MSB Docs?** creating New Templates from Existing Templates, layers and Data Merge Before Sending. All amazing features. I use them all for all our sales contracts with such ease of use. **What do you dislike about MSB Docs?** I think their UI is outdated, But the function of the app is amazing **What problems is MSB Docs solving and how is that benefiting you?** Signing Sales contract ### 23. Amazing product, easy to use and very helpful, specially in this times of COVID. **Rating:** 4.5/5.0 stars **Reviewed by:** Harpreet S. | Assistant Manager - Social Media Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2021 **What do you like best about MSB Docs?** Easy to use and straightforward process. **What do you dislike about MSB Docs?** UI could be better. it is a little outdated. **What problems is MSB Docs solving and how is that benefiting you?** e-signing ### 24. VERY GOOD PRODUCT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2021 **What do you like best about MSB Docs?** EASY TO USE, EASY TO SHARE DOCS FOR SIGNING **What do you dislike about MSB Docs?** NEED TO PREPARE THE DOCUMENT ON ADOBE DOC BEFORE **What problems is MSB Docs solving and how is that benefiting you?** SIGNATURES ARE DONE MUCH FASTER ### 25. Review for MSBDocs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2019 **What do you like best about MSB Docs?** It's cloud based workflow is very impressive. Also suited for Intimate operations. **What do you dislike about MSB Docs?** Nothing so far. I would recommend a better UI if anything should be mentioned. **Recommendations to others considering MSB Docs:** Sure **What problems is MSB Docs solving and how is that benefiting you?** Sharing documents and documentation ## MSB Docs Discussions - [What is MSB Docs used for?](https://www.g2.com/discussions/what-is-msb-docs-used-for) - 1 comment - [View MSB Docs pricing details and edition comparison](https://www.g2.com/products/msb-docs/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+07%3A25%3A51+-0500&secure%5Bsession_id%5D=de5c8232-34a8-45a1-a771-0a547c8ba551&secure%5Btoken%5D=45cc3c46149d68c5c2c0f687dd62d2a2ce89ef5ce710273ea4913fa1e97cec4c&format=llm_user) ## MSB Docs Features **Signature Process** - Document Signing - Reminders and Expirations - Sign-In Process - Mobile Signatures - Signature Workflow - Bulk Digital Signatures - Reporting - Signature Document Creation **Agentic AI - E-Signature** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security and Scalability** - Regulatory Compliance - Signature History and Audit - Enterprise Scalability **Platform** - Custom Branding - User, Role, and Access Management - Internationalization - Performance and Reliability - Integration APIs ## Top MSB Docs Alternatives - [Docusign](https://www.g2.com/products/docusign/reviews) - 4.5/5.0 (2,507 reviews) - [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) - 4.4/5.0 (1,015 reviews) - [Dropbox Sign (formerly HelloSign)](https://www.g2.com/products/dropbox-sign-formerly-hellosign/reviews) - 4.7/5.0 (2,212 reviews)