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# Docusign vs MSB Docs Comparison - What are their main differences?

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DocusignMSB Docs[+ Add Product](#)

Reviews

**Docusign** [

4.5/5(2,884)

](https://www.g2.com/products/docusign/reviews#reviews)

**MSB Docs** [

4.9/5(25)

](https://www.g2.com/products/msb-docs/reviews#reviews)

Pricing

**Docusign**
Free Trial

**$10.00** 1 User Per Month · Personal

**MSB Docs**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Docusign**
1 month

Based on 259 responses

**MSB Docs**
Not enough reviews yet

Return on Investment

**Docusign**
13 months

Based on 208 responses

**MSB Docs**
Not enough reviews yet

Perceived Cost

**Docusign**
$$$$$

**MSB Docs**
Not enough reviews yet

Average Discount

**Docusign**
9%

**MSB Docs**
Not enough reviews yet

Pros & Cons

**Docusign**
[
Ease of Use (66)
](https://www.g2.com/products/docusign/reviews?filters%5Bsentiment_snippet%5D=1743724&qs=pros-and-cons#reviews)[
Electronic Signing (48)
](https://www.g2.com/products/docusign/reviews?filters%5Bsentiment_snippet%5D=1745108&qs=pros-and-cons#reviews)[
Expensive (23)
](https://www.g2.com/products/docusign/reviews?filters%5Bsentiment_snippet%5D=1742640&qs=pros-and-cons#reviews)[
Pricing Issues (16)
](https://www.g2.com/products/docusign/reviews?filters%5Bsentiment_snippet%5D=1742432&qs=pros-and-cons#reviews)

**MSB Docs**
[
Easy Signing (3)
](https://www.g2.com/products/msb-docs/reviews?filters%5Bsentiment_snippet%5D=1712163&qs=pros-and-cons#reviews)[
Convenience (2)
](https://www.g2.com/products/msb-docs/reviews?filters%5Bsentiment_snippet%5D=1983163&qs=pros-and-cons#reviews)[
Difficult Editing (1)
](https://www.g2.com/products/msb-docs/reviews?filters%5Bsentiment_snippet%5D=2407347&qs=pros-and-cons#reviews)[
Editing Limitations (1)
](https://www.g2.com/products/msb-docs/reviews?filters%5Bsentiment_snippet%5D=2407342&qs=pros-and-cons#reviews)

Integrations

**Docusign**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image")

Adobe Acrobat

](https://www.g2.com/products/adobe-acrobat/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-portal.jpg "Product Avatar Image")

Azure Portal

](https://www.g2.com/products/azure-portal/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_648dde46457d881752db10d9c92d2cd1/bamboohr.png "Product Avatar Image")

BambooHR

](https://www.g2.com/products/bamboohr/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_350a4f99a123cce7aba94457fd131450/conga-composer.png "Product Avatar Image")

Conga Composer

](https://www.g2.com/products/conga-composer/reviews)[
View all
](https://www.g2.com/products/docusign/integrations)

**MSB Docs**
Not enough data

Screenshots

**Docusign**
 ![Docusign screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1811908/Process-Illustration---Dark-Theme.png)

**MSB Docs**
 ![MSB Docs screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/99748/MicrosoftTeams-image-_42_.png)

Ratings

Meets Requirements

**Docusign**

9.1

9.12,202

**MSB Docs**

9.7

9.720

Ease of Use

**Docusign**

9.0

9.02,224

**MSB Docs**

9.8

9.820

Ease of Setup

**Docusign**

8.5

8.5905

**MSB Docs**

9.2

9.28

Ease of Admin

**Docusign**

8.4

8.4761

**MSB Docs**
Not enough data

Quality of Support

**Docusign**

8.3

8.31,661

**MSB Docs**

9.3

9.320

Has the product been a good partner in doing business?

**Docusign**

8.4

8.4742

**MSB Docs**
Not enough data

Product Direction (% positive)

**Docusign**

8.6

8.62,142

**MSB Docs**

9.3

9.316

Features

E-Signature[Hide 79 FeaturesShow 79 Features](javascript:void(0);)

8.8

2,181

9.8

16

Signature Process

Document Signing

9.5

1945

|

Verified

9.9(won by 0.4)

16

Reminders and Expirations

8.9

1715

|

Verified

10.0(won by 1.1)

16

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Sign-In Process

9.0

1784

|

Verified

9.9(won by 0.9)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Mobile Signatures

8.8

1470

|

Verified

9.3(won by 0.5)

12

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Signature Workflow

9.0

1737

|

Verified

9.8(won by 0.8)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Bulk Digital Signatures 

8.6

1298

|

Verified

9.9(won by 1.3)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Reporting

8.4

1306

|

Verified

9.4(won by 1.0)

13

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Signature Document Creation

8.9

1660

|

Verified

9.8(won by 0.9)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Multi-Party Signing

9.2(won by default)

26

Not enough data

Electronic Signature

9.9(won by default)

61

Not enough data

Agentic AI - E-Signature

Autonomous Task Execution

8.0(won by default)

31

Not enough data

Cross-system Integration

8.0(won by default)

35

Not enough data

Adaptive Learning

7.4(won by default)

31

Not enough data

Natural Language Interaction

7.4(won by default)

32

Not enough data

Proactive Assistance

7.3(won by default)

31

Not enough data

Decision Making

7.6(won by default)

30

Not enough data

Third-Party Integrations

8.5(won by default)

8

Not enough data

Multi-Language

Not enough data

Not enough data

Security and Scalability

Regulatory Compliance

9.1

1454

|

Verified

9.9(won by 0.8)

12

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Signature History and Audit

9.2

1544

|

Verified

9.9(won by 0.7)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Enterprise Scalability

9.0

1288

|

Verified

9.9(won by 0.9)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Platform

Custom Branding

8.2

694

|

Verified

9.8(won by 1.6)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

User, Role, and Access Management

8.5

761

|

Verified

10.0(won by 1.5)

12

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Internationalization

8.2

591

|

Verified

9.8(won by 1.6)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Performance and Reliability

8.9

790

|

Verified

9.9(won by 1.0)

12

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Integration APIs

8.3

593

|

Verified

10.0(won by 1.7)

10

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Email Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Renewal Management

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Event Management

Not enough data

Not enough data

Marketing Management

Not enough data

Not enough data

Expiration Management

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Video Management

Not enough data

Not enough data

Additional Functionality

File Sharing

9.1(won by default)

9

Not enough data

Approval Process Control

9.3(won by default)

9

Not enough data

Alerts/Notifications

8.8(won by default)

18

Not enough data

Authentication

7.9(won by default)

11

Not enough data

Data Security

9.9(won by default)

17

Not enough data

Reminders

8.8(won by default)

12

Not enough data

Access Controls/Permissions

10.0(won by default)

5

Not enough data

Audit Trail

9.6(won by default)

9

Not enough data

Activity Dashboard

9.0(won by default)

5

Not enough data

Signature Capture

9.0(won by default)

5

Not enough data

Drag & Drop

10.0(won by default)

5

Not enough data

Team Collaboration

10.0(won by default)

5

Not enough data

Status Tracking

9.8(won by default)

35

Not enough data

Customizable Fields

7.9(won by default)

7

Not enough data

Real-Time Data

10.0(won by default)

6

Not enough data

Secure Data Storage

9.7(won by default)

6

Not enough data

Customizable Templates

8.7(won by default)

5

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Document Conversion

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Searchable Database

Not enough data

Not enough data

QR Codes

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Age Verification

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Waiver Kiosk

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Photo Capture

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

E-Signature APIs[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

8.7

12

Not enough data

Functionality

Ease Of Integration

9.1(won by default)

9

Not enough data

API Call Speed

9.2(won by default)

8

Not enough data

Breadth Of Functionality

8.3(won by default)

6

Not enough data

Support

Professional Support

8.3(won by default)

7

Not enough data

Community Support

8.3(won by default)

7

Not enough data

Documentation

8.6(won by default)

7

Not enough data

Show 2 feature categories with incomplete data

Google Workspace Office Tools[Hide 3 FeaturesShow 3 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Google Workspace Office Tools

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

SAP Store[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - SAP Store

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Docusign](https://images.g2crowd.com/uploads/product/hd_favicon/4667fcad45ba0d2ae299215d3f6d3385/docusign.svg "Docusign")](https://www.g2.com/products/docusign/reviews)

Docusign

Small-Business(50 or fewer emp.)

40.6%

Mid-Market(51-1000 emp.)

37.0%

Enterprise(\> 1000 emp.)

22.4%

[![MSB Docs](https://images.g2crowd.com/uploads/product/hd_favicon/103bfa04b397f02262e75612f42f1160/msb-docs.svg "MSB Docs")](https://www.g2.com/products/msb-docs/reviews)

MSB Docs

Small-Business(50 or fewer emp.)

52.0%

Mid-Market(51-1000 emp.)

44.0%

Enterprise(\> 1000 emp.)

4.0%

Small-Business

(50 or fewer emp.)

40.6%

52.0%

Mid-Market

(51-1000 emp.)

37.0%

44.0%

Enterprise

(\> 1000 emp.)

22.4%

4.0%

Reviewers' Industry

[![Docusign](https://images.g2crowd.com/uploads/product/hd_favicon/4667fcad45ba0d2ae299215d3f6d3385/docusign.svg "Docusign")](https://www.g2.com/products/docusign/reviews)
Docusign

Real Estate

9.1%

Computer Software

9.0%

Information Technology and Services

8.3%

Financial Services

5.4%

Marketing and Advertising

4.8%

Other

63.4%

[![MSB Docs](https://images.g2crowd.com/uploads/product/hd_favicon/103bfa04b397f02262e75612f42f1160/msb-docs.svg "MSB Docs")](https://www.g2.com/products/msb-docs/reviews)
MSB Docs

Information Technology and Services

36.0%

Marketing and Advertising

8.0%

Pharmaceuticals

4.0%

Newspapers

4.0%

Medical Devices

4.0%

Other

44.0%

Alternatives

**Docusign Alternatives**

 ![OneSpan Sign](https://images.g2crowd.com/uploads/product/hd_favicon/7318cdf66398e7f339bb1f81bcfc3199/onespan-sign.svg "OneSpan Sign")

[
OneSpan Sign
](/products/onespan-sign/reviews)

 ![Xodo Sign](https://images.g2crowd.com/uploads/product/hd_favicon/cf610273d4358b4efe11e0ee970c72f4/xodo-sign.svg "Xodo Sign")

[
Xodo Sign
](/products/xodo-sign/reviews)

 ![Foxit eSign](https://images.g2crowd.com/uploads/product/hd_favicon/3b1ab4f14255702d4daac8733de9b4e2/foxit-esign.svg "Foxit eSign")

[
Foxit eSign
](/products/foxit-esign/reviews)

 ![GetAccept](https://images.g2crowd.com/uploads/product/hd_favicon/e6889f440c0cb205dbd1ef1d76a18c56/getaccept.svg "GetAccept")

[
GetAccept
](/products/getaccept/reviews)

**MSB Docs Alternatives**

 ![Adobe Acrobat Sign](https://images.g2crowd.com/uploads/product/hd_favicon/478678941e2cab8a8bf8f98586f19726/adobe-acrobat-sign.svg "Adobe Acrobat Sign")

[
Adobe Acrobat Sign
](/products/adobe-acrobat-sign/reviews)

 ![Dropbox Sign (formerly HelloSign)](https://images.g2crowd.com/uploads/product/hd_favicon/88c5ac8db4249ba699397ad2e83a5593/dropbox-sign-formerly-hellosign.svg "Dropbox Sign (formerly HelloSign)")

[
Dropbox Sign (formerly...
](/products/dropbox-sign-formerly-hellosign/reviews)

 ![Signeasy](https://images.g2crowd.com/uploads/product/hd_favicon/d93166245f6b55ff28f106006665d0e8/signeasy.svg "Signeasy")

[
Signeasy
](/products/signeasy/reviews)

 ![PandaDoc](https://images.g2crowd.com/uploads/product/hd_favicon/97320b34486db82a48d7af098a34228d/pandadoc.svg "PandaDoc")

[
PandaDoc
](/products/pandadoc/reviews)