I think AI is one of the most overhyped concepts of the last couple of years. Most products bolt it on in a manner where I’m not convinced it genuinely adds real value. RISE is the fist product where AI is fundamentally used as a means of raising complex data to the surface and showing agents who they should call today, and why. Its used in an intelligent manner to enhance the agent’s experience, without adding fluff or a learning curve. Review collected by and hosted on G2.com.
Nothing! It's still an evolving product with a roadmap that goes well into 2027. There are features and modules they haven’t built yet, but I’ve seen the roadmap and they are coming. Based on what they’ve delivered thus far, I have full confidence the finished product will hit the mark on all fronts. Review collected by and hosted on G2.com.