MoversDesk Reviews & Product Details

MoversDesk is all-in-one software for local moving companies. It connects sales, estimating, dispatch, crews, documents, invoices and reporting in one record, and it adds two pieces of practical AI: a receptionist that answers the calls your team misses, and video walkthroughs that let customers show you their home without a site visit. The flow from call to quote is simple. A customer calls your MoversDesk number. By default your phone rings for 20 seconds first, and if nobody picks up, the AI receptionist answers. It says it is a virtual assistant, takes the caller's name, callback number and the move details you have switched on, such as move date, both addresses and home size, and creates a lead in your CRM with a transcript and summary. If you choose, it then texts the caller a video walkthrough link. The customer films their home room by room on their phone, MoversDesk drafts the inventory, and your estimator reviews it. Nothing goes to the customer until you approve it. From there, the same record carries through tariff-based estimating, digital documents and signatures, the dispatch board, the crew mobile view, invoicing and payments, and reporting. Growth and Scale plans add automations for instant replies, follow-up sequences and reminders, and Scale adds storage management. Pricing is published, which is still unusual in moving software: - Starter, $99/month: 1 office seat included (extra seats $69/month), CRM, dispatch board, tariff-based estimating, documents and invoicing, crew mobile view, 10 AI video walkthroughs and 100 AI receptionist minutes a month. - Growth, $199/month: everything in Starter plus automations, 25 walkthroughs, 250 receptionist minutes, and white-glove setup where the team builds your rate card and loads your documents. Extra seats $69/month. - Scale, $549/month: unlimited office seats, 100 walkthroughs, 500 receptionist minutes, storage management, included file storage, white-glove setup and priority support. Extra walkthroughs are $2 each. Extra receptionist minutes are $0.75 each, with a monthly cap that defaults to $50. There is no implementation fee and no contract: it is month to month, and you can cancel anytime. The trial is 14 days with no card on file, so nothing charges automatically when it ends. MoversDesk is also clear about what it does not do. It is built for local moves, so long-distance and van-line operations are probably not the right fit yet. It does not do live GPS tracking, full accounting or outbound AI calling. The company would rather you know that before the trial than after. MoversDesk was founded by Farhan Malik. The quickest way to judge it is the one the team recommends: run one real move through it this week.