I like Motadata ObserveOps because it offers centralized network visibility by combining circuit and device monitoring, bandwidth monitoring, alerts, dashboards, reporting, and NCCM all on one platform, which is efficient for NOC operations. I appreciate the way it provides our NOC team centralized visibility and allows for faster operational response. Its network monitoring and alerts help us quickly identify circuit outages, latency, packet loss, and performance issues while NCCM simplifies configuration backup, restore, and change management, reducing manual effort and improving troubleshooting and network reliability. Transitioning from our previous solution to Motadata ObserveOps has given us a more centralized device monitoring experience with consolidated capabilities that enhance our ISP/NOC operations. The initial setup was relatively easy and straightforward, making it simple to get basic device monitoring and configuration going, though some ISP-specific customization was necessary. Review collected by and hosted on G2.com.

The main areas for improvement with Motadata ObserveOps are reporting flexibility, role-based access, and bulk operation features. Department-wise report visibility should be more granular, with automatic parent-child group selection and deselection. Read-only users should have the ability to select different report time durations without needing to edit configurations. Additionally, better bulk configuration and reporting options for links, groups, and permissions would enhance efficiency, especially when managing large numbers of devices and links in a large ISP/NOC environment. These enhancements would make Motadata ObserveOps more suitable for large-scale operations with multiple departments and users. Review collected by and hosted on G2.com.

We now have a complete view of our network instead of missing important issues. The system can automatically identify whether an application problem is caused by the network, saving our teams hours of manual troubleshooting. Review collected by and hosted on G2.com.

The patch management dashboard could be more intuitive and easier to navigate. Review collected by and hosted on G2.com.

We use Motadata ObserveOps to monitor more than 2,200 devices across our network. Being able to keep track of such a large number of devices from a centralized platform has made our infrastructure monitoring much more manageable for our team. Review collected by and hosted on G2.com.

We would have appreciated it if the product could run on 2 virtual CPU cores instead of requiring 4. Review collected by and hosted on G2.com.

We like how easy it is to monitor different enviroments from a single console. it saves our team lot of time on daily health checks. Review collected by and hosted on G2.com.

Nothing major noticed but some reports could be easier to customize , but its has not affected our day to day opeartions. Review collected by and hosted on G2.com.

We like having a single dashboard to monitor our network, servers, and IT infrastructure across multiple plants and offices. Review collected by and hosted on G2.com.

We feel that setting up custom dashboards and configuring alerts could be a bit easier and more straightforward. Review collected by and hosted on G2.com.

What I like best about Motadata ObserveOps is its ability to provide a centralized monitoring platform that meets the needs of many Malaysian enterprises. It supports monitoring for hybrid IT environments, including on-premises infrastructure, virtual machines, cloud resources, and network devices from different vendors. The customizable dashboards and proactive alerting help IT teams reduce incident response time and improve service availability. The solution is competitively priced compared to some global enterprise monitoring platforms, making it a practical option for organizations in Malaysia that require enterprise-grade monitoring. The local technical support and flexibility during implementation also make it easier to deliver successful projects for customers. Review collected by and hosted on G2.com.

Overall, Motadata ObserveOps is a stable and effective monitoring platform with very few significant disadvantages in my experience. It covers most of the key IT infrastructure monitoring needs well, including servers, network devices, and applications, with good visibility and alerting capabilities.

One area that could be further enhanced is expanding support for Mobile Device Management (MDM) monitoring, so that organizations can have even more unified visibility across both infrastructure and endpoint/mobile devices within a single platform. This would make the solution even more comprehensive for modern IT environments. Review collected by and hosted on G2.com.

Motadata Monitoring offers all the standard features of a monitoring which excels in generating comprehensive reports. Additionally, users can customize these reports to meet their specific requirements and receive them in various formats. Review collected by and hosted on G2.com.

Not much as of now,as far as our monitoring is concern we had found the best . Review collected by and hosted on G2.com.

It enables me to create customized dashboards and reports tailored to my requirements. It is also easy to deploy, and its user-friendly interface makes it simple to use. Review collected by and hosted on G2.com.

Sometimes when device goes into unknown state, it gets disappear from the tool. Review collected by and hosted on G2.com.

All integrations are available, and the network mapping is the best part for understanding the environment. It supports all protocols, and all network-related integrations are covered. Review collected by and hosted on G2.com.

It feels overly complex to add devices, endpoints, or virtualization. I have to create a credential profile first, then a discovery profile, then make selections, and only after that go to the objects. It’s just too much. Review collected by and hosted on G2.com.

I like its centralized monitoring dashboard, real-time alerts, and easy-to-use interface. It makes it much easier to monitor system performance, identify issues quickly, and improve overall operational efficiency. Review collected by and hosted on G2.com.

As I am still exploring the platform, I haven't encountered any major issues so far. However, I think more user-friendly documentation and onboarding resources would make it easier for new users to fully utilize all the available features. Review collected by and hosted on G2.com.