The simplicity and ease for my clients to make purchases. Additionally, they feel very secure when paying. Very easy to implement and exceptional help. Review collected by and hosted on G2.com.
For now, everything is going well, so I have nothing to say against it. Review collected by and hosted on G2.com.
Been using MONEI for years and all we can say It's that their platform, payment balancing and storefront design are great for increasing conversion. Review collected by and hosted on G2.com.
Nothing for now, all good! Plus the onboarding is automated so you don't need to contact support (which is very helpful btw) Review collected by and hosted on G2.com.
The service as a product is quite good. Review collected by and hosted on G2.com.
But customer service is terrible, they don't help you and leave you to your fate, we started using it on Shopify and went back to Shopify Payments for this reason. Additionally, charging €35 for each transaction day is quite bad, I prefer commission per sale. Review collected by and hosted on G2.com.
What I like the best are its low fees. I didn't find a platform with such low fees. And the client support is really nice, you can always call them and they will answer. Review collected by and hosted on G2.com.
Sometimes it's difficult to adjust the fees, but only at the beginning. Review collected by and hosted on G2.com.
Customer service. They helped us a lot. Review collected by and hosted on G2.com.
Nothing. I haven't had any problem with Monei. Review collected by and hosted on G2.com.
Working with MONEI has been all advantages, it has given us more peace of mind, security and savings compared to other payment gateways. Not only their platform is super easy to use, but also the customer service is perfect!
I am very satisfied and I totally recommend them. Review collected by and hosted on G2.com.
In my view it would be nice to improve the look and feel of the dashboard. Review collected by and hosted on G2.com.
Monei is an economical and easy-to-install platform. Its support is efficient and very agile in solving issues. Its integration with Shopify is very good and allows for cost reduction compared to Shopify Payments and accepting Bizum as a payment method. Review collected by and hosted on G2.com.
For the moment, we have not had any problems with Monei. Review collected by and hosted on G2.com.
Monei is now completely integrated with my WooCommerce solution. It allows you to pay in instalments, via Paypal and of course via credit cards. It is an ally to do business serenely. Review collected by and hosted on G2.com.
The rates in Andorra are not equivalent to those in France and Spain. Let's hope it happens. Review collected by and hosted on G2.com.
The attention received from Rocio every time I have had a question. And on the other hand, the service I can provide to my clients on my website is easy and fast. Review collected by and hosted on G2.com.
Honestly, I have nothing to say, everything is correct, it works very well, the integration was easy and quick. I don't see anything that needs improvement, everything is fine. Review collected by and hosted on G2.com.
Customer payments are in our bank account on the same day or the next day.
Customer service was really brilliant during the implementation.
This system allows the acquisition of payments through the Redsys virtual TPV
This system allows payments through spanish Bizum Review collected by and hosted on G2.com.
The fees initially informed were not those applied to the invoice, surprising us with a high-risk rating for our sales (we sell CBD oil, but this product is not the only one we sell), which represented an increase of 5% of all our sales. Review collected by and hosted on G2.com.
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