# MONEI Reviews **Vendor:** MONEI **Category:** [Payment Gateways](https://www.g2.com/categories/payment-gateways) **Average Rating:** 4.5/5.0 **Total Reviews:** 15 ## About MONEI MONEI’s payment gateway solution is the choice of many European-based e-commerce companies. Its architecture won Amazon’s AWS Startup Architecture of the Year Program (Iberia region). MONEI simplifies digital payments so online businesses can accept all major and alternative payment methods in a single platform. Its serverless payments solution allows e-commerce merchants to scale and process a high volume of transactions. MONEI’s dynamic pricing model helps users save money. As merchants sell more, their transaction fees decrease. MONEI’s smart routing engine allows for multiple acquirers, decreasing the likelihood of declined transactions and lost sales. Online store owners can quickly and easily plug-in with Shopify, WooCommerce, Wix, and other popular e-commerce platforms or use MONEI’s API and dev documentation to integrate with their custom website. Here's how we help e-commerce businesses: ✅Online payments ✅Customer preferred payment methods — credit cards, digital wallets, and Bizum ✅Multiple acquirers and processors ✅Payment security — PCI DSS compliant, 3D Secure, and tokenization ✅Verified merchants enjoy 1-day payment settlements ✅Easy integration with e-commerce platforms and custom websites with MONEI’s API ✅Real-time sales analytics via your customer dashboard ✅Merchant support for all available MONEI payment methods ✅In-person Bizum payments with MONEI QR ## MONEI Reviews ### 1. Improve Conversion **Rating:** 5.0/5.0 stars **Reviewed by:** Ricardo M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about MONEI?** The simplicity and ease for my clients to make purchases. Additionally, they feel very secure when paying. Very easy to implement and exceptional help. **What do you dislike about MONEI?** For now, everything is going well, so I have nothing to say against it. **What problems is MONEI solving and how is that benefiting you?** Customers often do not want to give their card details, with monei this does not happen ### 2. The best payment platform by far **Rating:** 5.0/5.0 stars **Reviewed by:** Marc M. | CEO & Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2022 **What do you like best about MONEI?** Been using MONEI for years and all we can say It's that their platform, payment balancing and storefront design are great for increasing conversion. **What do you dislike about MONEI?** Nothing for now, all good! Plus the onboarding is automated so you don't need to contact support (which is very helpful btw) **Recommendations to others considering MONEI:** Cheaper commission fees, and less declined payments **What problems is MONEI solving and how is that benefiting you?** Payment processing is easy with MONEI. Connecting the payment gateways and deciding wether to use one or another is a must have for any ecommerce ### 3. Customer Service Terrible **Rating:** 0.0/5.0 stars **Reviewed by:** Adrian G. | IT MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2022 **What do you like best about MONEI?** The service as a product is quite good. **What do you dislike about MONEI?** But customer service is terrible, they don't help you and leave you to your fate, we started using it on Shopify and went back to Shopify Payments for this reason. Additionally, charging €35 for each transaction day is quite bad, I prefer commission per sale. **What problems is MONEI solving and how is that benefiting you?** As far as I know, benefit, like benefit none, only the convenience of integration with Redsys, but if I had other software, I would use other better payment integrators. ### 4. Incredible Payment Gateway for my Online shop **Rating:** 5.0/5.0 stars **Reviewed by:** Víctor C. | E, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2022 **What do you like best about MONEI?** What I like the best are its low fees. I didn't find a platform with such low fees. And the client support is really nice, you can always call them and they will answer. **What do you dislike about MONEI?** Sometimes it's difficult to adjust the fees, but only at the beginning. **What problems is MONEI solving and how is that benefiting you?** I was not able to connect my bank to shopify, but now with monei I can dot, and with very low fee ### 5. Our experience with Monei is very good. I totally recommend it. **Rating:** 5.0/5.0 stars **Reviewed by:** Mario S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2022 **What do you like best about MONEI?** Customer service. They helped us a lot. **What do you dislike about MONEI?** Nothing. I haven't had any problem with Monei. **Recommendations to others considering MONEI:** I highly recommend it, it is very easy to use and they do not restrict you by the type of product you sell. **What problems is MONEI solving and how is that benefiting you?** I haven't had any problem. ### 6. Best payment platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jose G. | ecommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about MONEI?** Working with MONEI has been all advantages, it has given us more peace of mind, security and savings compared to other payment gateways. Not only their platform is super easy to use, but also the customer service is perfect! I am very satisfied and I totally recommend them. **What do you dislike about MONEI?** In my view it would be nice to improve the look and feel of the dashboard. **Recommendations to others considering MONEI:** Working with MONEI has been all advantages, it has given us more peace of mind, security and savings compared to other payment gateways. Not only their platform is super easy to use, but also the customer service is perfect! I am very satisfied and I totally recommend them. **What problems is MONEI solving and how is that benefiting you?** Integration with my e-commerce and ERP integration ### 7. Very satisfied with Monei **Rating:** 5.0/5.0 stars **Reviewed by:** Jordi M. | Profesor asociado - Marketing online y ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about MONEI?** Monei is an economical and easy-to-install platform. Its support is efficient and very agile in solving issues. Its integration with Shopify is very good and allows for cost reduction compared to Shopify Payments and accepting Bizum as a payment method. **What do you dislike about MONEI?** For the moment, we have not had any problems with Monei. **What problems is MONEI solving and how is that benefiting you?** Better commissions than Shopify Payments or other platforms, better service when we have had issues, and the possibility of integrating multiple solutions into a single platform. ### 8. Monei is completely integrated to WooCommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Nathalie D. | Gérant principal, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2022 **What do you like best about MONEI?** Monei is now completely integrated with my WooCommerce solution. It allows you to pay in instalments, via Paypal and of course via credit cards. It is an ally to do business serenely. **What do you dislike about MONEI?** The rates in Andorra are not equivalent to those in France and Spain. Let's hope it happens. **Recommendations to others considering MONEI:** You should try and really have a look, the interface is easy **What problems is MONEI solving and how is that benefiting you?** Integration with WooCommerce to be able to sell my courses online ### 9. I am very satisfied with the integration of Monei on my website. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about MONEI?** The attention received from Rocio every time I have had a question. And on the other hand, the service I can provide to my clients on my website is easy and fast. **What do you dislike about MONEI?** Honestly, I have nothing to say, everything is correct, it works very well, the integration was easy and quick. I don't see anything that needs improvement, everything is fine. **What problems is MONEI solving and how is that benefiting you?** I haven't had any problems so far and I've been using Monei for a while now; obviously, it's helpful to have it on the website to be more productive. ### 10. Good payments gateway but bittersweet feeling **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2022 **What do you like best about MONEI?** Customer payments are in our bank account on the same day or the next day. Customer service was really brilliant during the implementation. This system allows the acquisition of payments through the Redsys virtual TPV This system allows payments through spanish Bizum **What do you dislike about MONEI?** The fees initially informed were not those applied to the invoice, surprising us with a high-risk rating for our sales (we sell CBD oil, but this product is not the only one we sell), which represented an increase of 5% of all our sales. **Recommendations to others considering MONEI:** If you don't sell CBD or any product that could be clasified as High Risk, MONEI is a good partner. **What problems is MONEI solving and how is that benefiting you?** Acquistion of customer payment methods Allow VISA, MASTERCARD, Bizum, Paypal ### 11. good service, easy interface **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about MONEI?** Easy integration and customer service to solve problems **What do you dislike about MONEI?** the penalization of the legal cannabis companies with very high fees **What problems is MONEI solving and how is that benefiting you?** payment gateway ### 12. Great payments processor **Rating:** 5.0/5.0 stars **Reviewed by:** Borja D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2022 **What do you like best about MONEI?** How easy it is to setup and how fast the customer service is **What do you dislike about MONEI?** Payouts could be faster and we are also seeing some payments not going through despite being from legit customers. Still, great service! **What problems is MONEI solving and how is that benefiting you?** Checkouts ### 13. A good partner to work with **Rating:** 4.5/5.0 stars **Reviewed by:** Ángel S. | Head of Digital, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2022 **What do you like best about MONEI?** Thanks to Monei, we were able to fulfill our desire to incorporate Bizum as a payment method on our website. The process was super smooth and fast, and the attention was super personal. **What do you dislike about MONEI?** There is no reason why I wouldn't recommend Monei. **What problems is MONEI solving and how is that benefiting you?** Find the solution to have Bizum as a payment method, with quick and easy synchronization. ### 14. MONEI payment gateway 100% RECOMMENDABLE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2022 **What do you like best about MONEI?** An optimal payment gateway that updates quickly to the changes and improvements required in an Ecommerce. We are very happy to work with the Monei team! **What do you dislike about MONEI?** We are very happy to work with the Monei team, we have no complaints to add. **What problems is MONEI solving and how is that benefiting you?** Payments without problems, a reliable gateway. Customers can make their purchases without doubts. ### 15. great platform for ecommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2022 **What do you like best about MONEI?** Ease and good customer service highly recommended **What do you dislike about MONEI?** nothing against this software, simple and easy to use **Recommendations to others considering MONEI:** Yes, very good service **What problems is MONEI solving and how is that benefiting you?** the integration with Shopify - [View MONEI pricing details and edition comparison](https://www.g2.com/products/monei/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+10%3A24%3A15+-0500&secure%5Bsession_id%5D=12aed282-dfcb-4ae2-8fd5-16948ec351c7&secure%5Btoken%5D=1b2f4fdc50137e69c6e7f619072604be02bf69fc69fe2971b93e0b27b1243b66&format=llm_user) ## MONEI Features **Payment Options** - Coupons, Discounts, Promotions, and Gift Cards - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - Split Payments - Real-Time Payments - Multi-Currency - Online payment portal **Architecture** - Unified API - POL - Integrations **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Processing** - Validation - Automation - Cross Border - Routing - Reconciliation **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - Two-Factor Authentication **Risk & Compliance** - Failed payments - Tokenization - Compliance **Development** - Customization (Fields, Objects, and Layouts) - APIs - Accounting Software Integration - E-Commerce Software Integration **Analytics** - Consolidation - Optimization - Fraud **Platform** - Performance and Reliability - Internationalization - Currency/Language - Internationalization - Operating Country - API / Integrations - PCI Regulation Compliance - Accounting integration - E-commerce Integration **Agentic AI - Payments Orchestration** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top MONEI Alternatives - [Payoneer](https://www.g2.com/products/payoneer/reviews) - 3.2/5.0 (359 reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,672 reviews) - [GoCardless](https://www.g2.com/products/gocardless/reviews) - 4.6/5.0 (311 reviews)