# Modern Reviews
**Vendor:** Modern  
**Category:** [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing)
## About Modern
Modern lets you communicate with fans and customers across Instagram, Facebook and Twitter in real-time.






- [View Modern pricing details and edition comparison](https://www.g2.com/products/modern/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+06%3A53%3A23+-0500&secure%5Bsession_id%5D=fef0b4c9-88e0-4d52-be3e-66233cfdfd85&secure%5Btoken%5D=70cc7cb896743e153421defb94a798d3ab5d91ed0631335c09b15c646c77fcd2&format=llm_user)

## Modern Features
**Messenger**
- Sequencing
- AI
- Live Chat
- Customization Interface

**Channels**
- Social Media
- Website
- Text Message (SMS)
- Voice Assistants
- Other

**Customers**
- Targeting
- Profiles
- Analytics
- Lead Gathering
- Sales Conversion

**Agentic AI - Conversational Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Modern Alternatives
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,066 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews)
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 4.0/5.0 (4,219 reviews)