--- title: Mirage Reviews meta_title: 'Mirage Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Mirage works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 14 scale: '5' date_modified: '2026-05-05' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # Mirage Reviews **Vendor:** Mirage Hotel Systems **Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 14 ## About Mirage Completely integrated property management solution for hotels, motels, inns, and resorts. ## Mirage Reviews ### 1. Easy to Use & Feature Rich **Rating:** 4.0/5.0 stars **Reviewed by:** Rahul S. | Technical Architect, Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Mirage?** Flexible and easy to use Create and modify your own custom menus Detailed security control Handles cash, credit, direct billing, & room charges Hotel PMS 24/7 Reliability **What do you dislike about Mirage?** Expensive pricing model. Seems a bit outdated as compared to other market offerings. Not many options to choose from when it comes to hosting it in the cloud. Documentation can be improved **What problems is Mirage solving and how is that benefiting you?** Mirage has become the total hotel management system solution for the hotel PMS industry by integrating front office, restaurant POS, call accounting, yield management and time card software in one easy-to-use system. Real-time Internet reservations, emailing capabilities and one-click remote access are all built into the system. ### 2. Reliable solution provider for hotel property management system **Rating:** 4.0/5.0 stars **Reviewed by:** Tarun K. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Mirage?** 1) Offers customization as per your business requirements. 2) 24/7 reliability. 3) Easy-to-use interface. **What do you dislike about Mirage?** 1) Sometimes, we have to face delays in getting our queries answered. 2) Sign-in feature for users/customers is not available. All communication happens over email or phone. **What problems is Mirage solving and how is that benefiting you?** 1) Offers a complete package of solutions and services in the industry of hotel property management. 2) Offers dynamic changes in price tiers (of rooms and other services) depending on demand and supply. It is one of the best features that Mirage offers. 3) Offers good backup of audit trail and other history files, which plays a crucial role in maintaining hotel property efficiently. ### 3. User-Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Aman K. | Analyst, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Mirage?** 1). User-friendly interface. 2). Fulfills business requirements. 3). Quality, performance and reliability. 4). 24/7 support. 5). Affordable for smaller businesses too **What do you dislike about Mirage?** Although Mirage is excellent, there is always room for improvement. They can enhance their facilities and make pricing competitive. **What problems is Mirage solving and how is that benefiting you?** One-stop solution for the management of hotels. Mirage is fast & secure and provides 24/7 support, ensuring value to the clients. They helped the business improve by at least 30% in a short span of time. ### 4. Only place for rewards in excahnge of opinions! **Rating:** 5.0/5.0 stars **Reviewed by:** Tanvi S. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Mirage?** Its ability to be so easy to use and understand. Also I like its rewarding system as it encourages more participation. The fact that it is less time consuming is added advantage **What do you dislike about Mirage?** Lesser opportunities to work on it. Also Not much clarity on how things are expected to be done **What problems is Mirage solving and how is that benefiting you?** It solves the earlier rewarding system where there were limitations on usage of rewards. Here it is possible through vantage to redeem as much as i wish and also whenerver i wish ### 5. Mirage **Rating:** 5.0/5.0 stars **Reviewed by:** THARUN k. | associate analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2022 **What do you like best about Mirage?** Mirage is the best one I have used as of now next to the vantage circle. Mirage offers more number of online sites or offline store options to redeem the points **What do you dislike about Mirage?** The least helpful aspect from mirage is that we will not be able to redeem the points and transfer the money to bank accounts which if was available would have been great. **What problems is Mirage solving and how is that benefiting you?** Mirage is providing an individual independency financially since we dont have to depend on our salary for all the expenses that are out of the monthly budget. Mirage is transparent. ### 6. Mirage property management software review **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek M. | QA Lead, Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Mirage?** It has built in capabilities for room reservation, point of sale, yield management and call recording. **What do you dislike about Mirage?** User interface can be more intuitive and dynamic. **What problems is Mirage solving and how is that benefiting you?** Mirage is helping us manage hotel properties across locations in a very efficient way. Support team is truly wonderful. It supports room reservation, point of sale, yield management etc. It helps us manage all aspects of the property. ### 7. VP **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2023 **What do you like best about Mirage?** Easy to use interface, which also offers a ton of customization. The 24/7 support is super helpful as well. **What do you dislike about Mirage?** Sometimes the support team will take a few days to respond to our issues. **What problems is Mirage solving and how is that benefiting you?** Helps keep the "paper" trail for audits if needed. The interface also helps with viewing inventory/better pricing options. We were the staffing agency tasked with helping out larger hotel chain client implement the system. ### 8. Best Services provided by Mirage **Rating:** 4.5/5.0 stars **Reviewed by:** Manpreet S. | Senior, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Mirage?** Easy to use and easy to redeem gift cards. Services provided at Mirage are quite better at reasonable charges and also better than the other websites. I have been using these services and believe that Mirage is a real problem solver. Would definitely recommend my friends. **What do you dislike about Mirage?** I believe Mirage is a modern problem solver and they are already doing their best in their industry. **What problems is Mirage solving and how is that benefiting you?** Gift cards provided by my company are through this application and these are very easy to redeem. We can also use their services in order to earn more rewards and easily redeem them. ### 9. Mirage - A beautiful experience **Rating:** 5.0/5.0 stars **Reviewed by:** Astha A. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Mirage?** The best experience was the level of hospitality !! **What do you dislike about Mirage?** There is nothing that you can dislike about Mirage ! **What problems is Mirage solving and how is that benefiting you?** Mirage helps me to have a comfortable stay with my family, friends and office collegues. ### 10. One stop Go- Mirage **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek K. | Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2023 **What do you like best about Mirage?** It's a perfect stop for employees to avail benefits. **What do you dislike about Mirage?** The UI is not that user-friendly. I believe the UI can be made more simpler. **What problems is Mirage solving and how is that benefiting you?** Mirage is solving the issues for the employees by providing them with attractive benefits and additional discounts. ### 11. Easy to navigate and amazing options to spend it on. **Rating:** 5.0/5.0 stars **Reviewed by:** Shayan S. | Tax Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Mirage?** Easy Navigation and Amazing Choices to chose from. **What do you dislike about Mirage?** More options to choose from would be better. **What problems is Mirage solving and how is that benefiting you?** Connecting the benefits acquired. ### 12. Flawless experience **Rating:** 3.5/5.0 stars **Reviewed by:** Nishant K. | Senior Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Mirage?** The UI and UX is very well designed and it is easy to book . Hassle free experience , loved it! **What do you dislike about Mirage?** nothing as of now, well managed software. **What problems is Mirage solving and how is that benefiting you?** hassle free experience and saving from all the troubles to do a booking ### 13. Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Monalisha S. | analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Mirage?** The interface is very easy to use and hence easy to book **What do you dislike about Mirage?** Nothing as of now. Quite a well designed application. **What problems is Mirage solving and how is that benefiting you?** It helps in proper management of hotel systems , to check bookings and compare prices. ### 14. A simple system for hotel and boutique management needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Mirage?** The room reservation system and online booking which is based on real time solution is something I liked the most. **What do you dislike about Mirage?** Nothing as of now, may be after few uses i would find some **What problems is Mirage solving and how is that benefiting you?** The basic problem of all hotel management, the booking and the real time syncing. It provides the real time inventory details at each and every booking - [View Mirage pricing details and edition comparison](https://www.g2.com/products/mirage/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-29+00%3A53%3A33+-0500&secure%5Bsession_id%5D=14663435-a9ca-4667-ab1d-87e9ac6865d5&secure%5Btoken%5D=4ab420313cb977d6fe3b89bc8b1596bdb801281de9d3adf0c4cdfab1b7007392&format=llm_user) ## Mirage Features **Property Management** - Room Inventory - Revenue Management - Facility Maintenance - Distribution Management **Guest Management** - Central Reservation System - Marketing and Loyalty Programs - Guest Messaging **Staff Management** - Housekeeping - Shift Scheduling **Platform** - Reporting and Analytics - Channel Manager Integration **Agentic AI - Hotel Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance ## Top Mirage Alternatives - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews)