[ Mint Se... Reviews ](https://www.g2.com/products/mint-service-desk/reviews) [ Mint Se... Reviews ](https://www.g2.com/products/mint-service-desk/reviews) # Mint Service Desk Pricing Overview [Editedit](https://my.g2.com/mint-service-desk/pricings) Free Trial ## Mint Service Desk Pricing Key Insights Last updated on Jul 29, 2026 * * * Mint Service Desk offers **3 pricing editions** , starting at **$8**. Mint Service Desk pricing tiers are designed to support different usage levels and team sizes. Mint Service Desk also offers a **free trial**. Higher-tier plans are available via direct consultation with the vendor. Compare the Mint Service Desk pricing table below to figure out the best fit for your needs. * * * Mint Service Desk Lite — $8 / 1 Agent Per Month Mint Service Desk Pro — $14 / 1 Agent Per Month Mint Service Desk Enterprise on Premises — Contact Us / Per Month Rated 4.8 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Mint Service Desk Enterprise on Premises Contact Us Per Month On premises version comes with unlimited number of agents. - Asset Management - Ticket Management - Contract Management - Custom Fields - Multi-channel communication - Email Integration - Customer portal - Signatures - Identity Providers Integration (AD) - Automation - API Access - Reports - Time Tracking - Knowledge Base - Conditional Custom Fields - Document Templates - Surveys - Dashboard Reports and Widgets - Optional custom development for additional extensions (charged separately) - Basic support Show More Mint Service Desk Lite Starting at $8.00 1 Agent Per Month - Ticketing - Email integration - Custom queues - Custom status sets - Customer portal Show More Mint Service Desk Pro $14.00 1 Agent Per Month - Multi-channel communication - Ticket Management - Email Integration - Internal private notes - Priorities - User role management - Asset management - Advanced SLA - Contract management - Custom fields Show More At Mint Service Desk, we believe powerful ITSM/ESM tools should be accessible, flexible, and transparent. Unlike many competitors who rely on complex subscription models or per-agent pricing, we offer a straightforward, one-time license fee or flexible cloud-based plans — giving organizations full control over their budget and infrastructure. Our pricing stands out because: ✅ On-premise and cloud options – choose what fits your security and compliance needs best. ✅ No limit on agents number for on-premise version. ✅ Power of custom integrations. ✅ Dedicated custom addons - only if needed! We cater to IT teams, MSPs, and public sector institutions that value transparency, data sovereignty, and cost predictability. Whether you're a growing mid-sized business or a complex enterprise, our modular approach allows you to choose the features you need — and leave out the rest. Pricing information for Mint Service Desk is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Mint Service Desk must be conducted with the seller. Pricing information was last updated on May 11, 2026 Show More ## Mint Service Desk Pricing FAQs Generated using AI Is Mint Service Desk free, or does it offer a free trial? Mint Service Desk does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. How much does Mint Service Desk cost in 2026? According to G2 data, Mint Service Desk pricing in 2026 starts at $8.00 and can reach $14.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the OPGK Rzeszow S.A.'s official pricing page for the most current details. Who is Mint Service Desk pricing best suited for? Mint Service Desk's pricing is best suited for small businesses and mid-market teams in IT, computer software, financial services, and consumer services. G2 reviewers from small businesses (50 or fewer employees) dominate the review base and consistently praise the Lite and Pro tiers for ease of setup and clear pricing. The Pro tier at $14.00/month fits IT and software teams needing asset management, SLA enforcement, and role-based access. Mid-market reviewers in IT and financial services gravitate toward Pro or Enterprise for multi-channel support and ITSM depth. Enterprise on-premises suits larger organizations requiring unlimited agents and on-site deployment, as confirmed by G2 reviewers in insurance and financial services. What are the key differences between the free and paid versions of Mint Service Desk? Mint Service Desk does not offer a permanent free tier, but a free trial is available for evaluating paid capabilities before committing. According to G2's pricing data for Mint Service Desk, the Lite plan starts at $8.00/month and covers core ticketing, email integration, custom queues, and a customer portal. Mint Service Desk's Pro tier at $14.00/month adds multi-channel communication, asset management, advanced SLA, contract management, and user role management. The Enterprise on-premises plan, priced via vendor quote, includes unlimited agents, automation, API access, knowledge base, document templates, surveys, and optional custom development — features absent from both cloud tiers. Is Mint Service Desk considered good value for its pricing? G2 reviewers rate Mint Service Desk 4.5 out of 5 overall, with strong value sentiment across segments. Small-business reviewers explicitly cite attractive pricing and no billing surprises, while mid-market users highlight the depth of functionality relative to cost. At $8.00/month for Lite and $14.00/month for Pro, Mint Service Desk's pricing delivers ticket management, asset management, SLA, and multi-channel communication at entry-level price points. The Enterprise on-premises tier adds unlimited agents and contract management, which G2 reviewers in insurance and financial services flag as high-value for incident control. No reviewers mention switching to alternatives for cost savings, reinforcing consistent value perception across tiers. ## Top-Rated Alternatives [ ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") Freshservice 4.6/5(1,351) ](https://www.g2.com/products/freshservice/reviews) [ ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management") Jira Service Management 4.3/5(991) ](https://www.g2.com/products/jira-service-management/reviews) [ ![SysAid](https://images.g2crowd.com/uploads/product/hd_favicon/0e90ac9498bc05c89d709a2b51e8438d/sysaid.svg "SysAid") SysAid 4.5/5(753) ](https://www.g2.com/products/sysaid/reviews) [ View All Alternatives ](https://www.g2.com/products/mint-service-desk/competitors/alternatives) ## Mint Service Desk Alternatives Pricing The following is a quick overview of editions offered by other [Service Desk Software](https://www.g2.com/categories/service-desk) | Product | Price | Features | | --- | --- | --- | | ![Freshservice](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png)[Freshservice](https://www.g2.com/products/freshservice/reviews) STARTER | $19.00 | For getting started Incident Management Knowledge Base Self Service Portal SLA Management Workflow Automator Orchestration Access Controls Starter Analytics Starter Multiple Portal Languages Custom SSL Marketplace Apps Mobile Apps 1000 Orchestration transactions/mo/account | | ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png)[Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) Free | 0/agent/month | For small teams starting with a service desk. Up to 3 agents for free. | | ![SysAid](https://images.g2crowd.com/uploads/product/image/small_square/small_square_720f7fe3053ac293d3814d2b34792aaf/sysaid.png)[SysAid](https://www.g2.com/products/sysaid/reviews) Professional | $89.001 Admin | AI-native service management with unlimited Agentic AI. No usage caps, no approval workflows, no surprise invoices. Incident & ticket management Asset & configuration management (CMDB) AI-powered self-service for end users AI-powered chatbot for IT agents Data pool & customizable guardrails | Various alternatives pricing & plans Free Trial Pricing information for the above various Mint Service Desk alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Mint Service Desk Pricing Reviews (1) ![Pragmatico GTM Data C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pragmatico GTM Data C.") PC Pragmatico GTM Data C. Supply Chain Consultant Small-Business (50 or fewer emp.) 5/11/2026 "Easy Setup, Solid Ticket Management with Clear Pricing" 4.5/5 What do you like best about Mint Service Desk? It’s easy to set up and offers a solid ticket management solution, with clear pricing and no surprises. Review collected by and hosted on G2.com. What do you dislike about Mint Service Desk? For our purposes, we haven't encountered any problems. We've submitted two requests, which is a lot, and they handle them quickly. Review collected by and hosted on G2.com. What problems is Mint Service Desk solving and how is that benefiting you? Mint is versatile and supports multiple use cases. It lets you manage many kinds of requests that require traceability. In our case, we use it to handle sales requests, customer service, IT requests, RFQs, and purchase orders, among other workflows. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Categories on G2 [Customer Self-Service](https://www.g2.com/categories/customer-self-service)[IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)[Service Desk](https://www.g2.com/categories/service-desk) ##### Explore More [Which security compliance software do tech companies recommend](https://www.g2.com/discussions/which-security-compliance-software-do-tech-companies-recommend)[Is Cvent worth it for event networking and matchmaking?](https://www.g2.com/discussions/is-cvent-worth-it-for-event-networking-and-matchmaking)[Best platforms for drag-and-drop email design](https://www.g2.com/discussions/what-are-the-best-platforms-for-drag-and-drop-email-design) [Best conversational AI platforms for website integration](https://www.g2.com/discussions/what-are-the-best-conversational-ai-platforms-for-website-integration)[What is the leading security compliance software for mobile use](https://www.g2.com/discussions/what-is-the-leading-security-compliance-software-for-mobile-use)[Top tools for identifying high-purchase-probability accounts](https://www.g2.com/discussions/top-tools-for-identifying-high-purchase-probability-accounts) [Show MoreShow Less](javascript:void(0);)