Mint Service Desk Pricing Overview
Free Trial
Mint Service Desk Enterprise on Premises
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Per Month
On premises version comes with unlimited number of agents.
- Asset Management
- Ticket Management
- Contract Management
- Custom Fields
- Multi-channel communication
- Email Integration
- Customer portal
- Signatures
- Identity Providers Integration (AD)
- Automation
- API Access
- Reports
- Time Tracking
- Knowledge Base
- Conditional Custom Fields
- Document Templates
- Surveys
- Dashboard Reports and Widgets
- Optional custom development for additional extensions (charged separately)
- Basic support
Mint Service Desk Lite
Starting at €5.00
1 Agent Per Month
- Ticketing
- Email integration
- Custom queues
- Custom status sets
- Customer portal
Mint Service Desk Pro
$9.00
1 Agent Per Month
- Multi-channel communication
- Ticket Management
- Email Integration
- Internal private notes
- Priorities
- User role management
- Asset management
- Advanced SLA
- Contract management
- Custom fields
At Mint Service Desk, we believe powerful ITSM tools should be accessible, flexible, and transparent. Unlike many competitors who rely on complex subscription models or per-agent pricing, we offer a straightforward, one-time license fee or flexible cloud-based plans — giving organizations full control over their budget and infrastructure.
Our pricing stands out because:
✅ No per-agent pricing – scale your team without scaling your costs.
✅ On-premise and cloud options – choose what fits your security and compliance needs best.
✅ White-label ready – ideal for MSPs and IT providers needing a customizable platform.
✅ No limit on agents number for on-premise version.
We cater to IT teams, MSPs, and public sector institutions that value transparency, data sovereignty, and cost predictability. Whether you're a growing mid-sized business or a complex enterprise, our modular approach allows you to choose the features you need — and leave out the rest.
Mint Service Desk has 3 pricing editions. A free trial of Mint Service Desk is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.
Pricing information for Mint Service Desk is supplied by the software provider or retrieved from publicly
accessible pricing materials. Final cost negotiations to purchase Mint Service Desk must be conducted with the
seller.
Pricing information was last updated on April 23, 2025
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