Minotaur ERP Reviews & Product Details

Designed for food processors and distributors, Minotaur offers a fully integrated traceability ERP system combining accounting with operations including order entry/invoicing, EDI, manufacturing, QC, inventory control, handheld warehouse management, product development and more. Specializing in small to mid-sized manufacturers with 5+ users ($3M-$100M in sales) who require lot traceability such as food, meat, beverage and ingredient processors, Minotaur helps you connect your office, plant, warehouse and mobile workers.

Seller

CAI Software

Discussions

Minotaur ERP Community

Languages Supported

English

Overview by

Judith Kirkness (Business Software and Technology Specialist, Author, Speaker and Small Business Owner--passionate about helping manufacturers more easily manage information)

Pricing

Pricing provided by CAI Minotaur.

Core ERP System (main ERP business package)

$1,800.00

1 user Per Year

Warehouse Management System Lite (barcode scanning)

$2,300.00

1 user Per Year

View More Pricing Information

Top-Rated Alternatives

Mitti (by SafetyCulture)

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User Insights

Average based on 20 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Year

Minotaur ERP Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Minotaur ERP, and what problem is it built to solve?

Minotaur ERP is an enterprise resource planning system from CAI Software, built to streamline and optimize operational workflows. It is intended for businesses across sectors such as manufacturing, building materials, and food processing, where solutions may need to reflect specific industry requirements.

What languages does Minotaur ERP support?

Minotaur ERP supports 1 language: English.

What company sizes and industries is Minotaur ERP the best fit for?

Positive experiences are represented most clearly among small and mid-market organizations, with food production standing out among the industries. The segments with the strongest presence are:

Small businesses: 50 or fewer employees
Mid-market organizations: 51–1,000 employees
Food production businesses

What customer support options does Minotaur ERP provide, and how do users find the overall support experience?

Support is a strength of the Minotaur ERP experience, with users describing staff as helpful, knowledgeable, and responsive. They describe getting assistance by phone or email and receiving prompt help with questions and issues.

G2 reviews are authentic and verified.

Here's how.

Farhana A.

Assistant Controller

Consumer Services

Small-Business (50 or fewer emp.)

10/29/2019

"An excellent system for manufacturing"

5/5

What do you like best about Minotaur ERP?

Traceability from raw material to end products. The system has 1 click button for any path I want to go. That makes my job so easy. Review collected by and hosted on G2.com.

What do you dislike about Minotaur ERP?

I do not dislike the system but sometimes we need some custom made document as per our need Review collected by and hosted on G2.com.

Recommendations to others considering Minotaur ERP:

Effictive ERP system to work with for Manufacturing, control inventory and traceability. Review collected by and hosted on G2.com.

What problems is Minotaur ERP solving and how is that benefiting you?

Manufacturing inventory and recipe variance issues. Standard cost and landed cost update,Sales report and profitability report.

We can control the inventory in much better way now with Minotaur. Review collected by and hosted on G2.com.

Verified User in Publishing

Small-Business (50 or fewer emp.)

Originally submitted 10/29/2019

"Someone is always available to offer assistance"

5/5

What do you like best about Minotaur ERP?

Software is easy to use with not much of a learning curve for new users on the basic system. Review collected by and hosted on G2.com.

What do you dislike about Minotaur ERP?

I really don't have a downside. They have always been available to assist. No one in our office is computer savvy. Review collected by and hosted on G2.com.

Verified User in Food Production

Small-Business (50 or fewer emp.)

11/26/2019

"Great software with excellent support and service."

5/5

What do you like best about Minotaur ERP?

The customization of the system is fantastic. Can very easily tailor it your specific needs and requirements. Helped us with our trace-ability program, inventory management and made financials a lot smoother. Centralized the whole business essentially. Very easy to track yields, and make changes during production. Review collected by and hosted on G2.com.

What do you dislike about Minotaur ERP?

It can be difficult to train new people, especially those who aren't familiar with computers. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

10/21/2019

"Very powerful ERP software"

4.5/5

What do you like best about Minotaur ERP?

Totally integrated ERP with solid tools to help your business run smoothly. Handles very complex business setups with ease. Review collected by and hosted on G2.com.

What do you dislike about Minotaur ERP?

It is complex and takes time to master to get the most benefit from it. Review collected by and hosted on G2.com.

What problems is Minotaur ERP solving and how is that benefiting you?

It has allowed a high volume food manufacturing business to streamline processes and gather everything under one software tool. No more out of synch recipe versions and multiple different spreadsheets with differing data sources. Each spreadsheet can be linked directly to the raw data so it is always current. Review collected by and hosted on G2.com.

Kathy G.

Office Manager

Small-Business (50 or fewer emp.)

10/29/2019

"Great software for our business"

4.5/5

What do you like best about Minotaur ERP?

The program meets all our needs and is customizable Review collected by and hosted on G2.com.

What do you dislike about Minotaur ERP?

It was a slow start in the beginning but were able to adapt. Review collected by and hosted on G2.com.

Verified User in Food Production

Mid-Market (51-1000 emp.)

10/30/2019

"Traceability Nailed"

5/5

What do you like best about Minotaur ERP?

Full traceability for all our products. Multiple costing options which is great! Review collected by and hosted on G2.com.

What do you dislike about Minotaur ERP?

Feels outdated to most users. They say it feels "DOS-based" Review collected by and hosted on G2.com.

Verified User in Chemicals

Small-Business (50 or fewer emp.)

Originally submitted 12/5/2019

"Clear, concise easy-to-use package"

4.5/5

What do you like best about Minotaur ERP?

Really appreciate the customisation possibilities (quick links etc) Review collected by and hosted on G2.com.

What do you dislike about Minotaur ERP?

GUI could be better. Windows are simple but lack smooth user interface. Review collected by and hosted on G2.com.

Verified User in Food Production

Mid-Market (51-1000 emp.)

10/28/2019

"We appreciate working with Minotaur Software"

5/5

What do you like best about Minotaur ERP?

Minotaur Software is very user friendly. The customer service and response to questions is just great. Review collected by and hosted on G2.com.

What do you dislike about Minotaur ERP?

We really don't have any negative things to say about Minotaur. They are always on top of things for us. Review collected by and hosted on G2.com.

Verified User in Food Production

Mid-Market (51-1000 emp.)

10/29/2019

"Inventory Control/Traceability"

4/5

What do you like best about Minotaur ERP?

Switching to Minotaur gave us more confidence in our inventory control and made traceability much more streamlined Review collected by and hosted on G2.com.

What do you dislike about Minotaur ERP?

We haven't found the manual to be very helpful Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

3/1/2018

"Run all needed reports, Excellent tracking, Friendly to use and covers all business aspects"

4/5

What do you like best about Minotaur ERP?

It has an easy to use manufacturing module that provides costing on all manufactured goods. Its an easy to customize ERP and the team was very helpful Review collected by and hosted on G2.com.

What do you dislike about Minotaur ERP?

Though its customizable, its not very easy to generate quality reports. More default and customizable reports would be very helpful Review collected by and hosted on G2.com.

Recommendations to others considering Minotaur ERP:

This application is certainly an wonderful ERP for small businesses. It can help you eliminate multiple systems for each business functions. You can do away with Excels and documents. Review collected by and hosted on G2.com.

What problems is Minotaur ERP solving and how is that benefiting you?

In encapsulates all aspect of business such as Finance, Manufacturing, customer service. Its a wonderful ERP for any small scale business. Review collected by and hosted on G2.com.