
Not very happy with their Customer Support Review collected by and hosted on G2.com.
Lack of support and understanding their customers needs Review collected by and hosted on G2.com.

Not very happy with their Customer Support Review collected by and hosted on G2.com.
Lack of support and understanding their customers needs Review collected by and hosted on G2.com.
Easy to use, handles large amount of data/records, many integrated modules Review collected by and hosted on G2.com.
The GUI is a bit outdated (but refresh expected summer 2026). Review collected by and hosted on G2.com.
I do like how ParishSoft allows for so much information on the family and individual members of that family to be implemented. The competitors do not typically include that many details. Review collected by and hosted on G2.com.
I dislike how outdated ParishSoft looks. It is an older system without many updates, it is very primitive in what functions can be used. The entire look of ParishSoft needs to be modified to be modern and more user-friendly. Review collected by and hosted on G2.com.
The UI is very intuitive and easy to navigate. The search function allows for partial names, so you don't need to know everything. Having a single database for all of your parishioners means that when someone makes an update on a piece of data, it is available to everyone immediately. Review collected by and hosted on G2.com.
Sometimes, the query tool doesn't bring back any values even though I know the query is set up right. They have two sides of the product, a diocesan view and a parish view. The diocesan view doesn't work very well, so we have to still use the old version of their product. Review collected by and hosted on G2.com.
It has helped us to be able to communicate with a church volunteers on a quick basis. Easy to learn and to email and mail out our information. Review collected by and hosted on G2.com.
Printing out labels can be a hassle sometimes Review collected by and hosted on G2.com.
You can handle lots of church management functions like a member directory, giving, attendance, and other information all in one place with this software. We used at at my Episcopal church where I served on the communications committee for several years. Review collected by and hosted on G2.com.
When we created a WordPress website, it didn't really integrate well with the software. We replaced a lot of the functions we had done with ParishSOFT with WordPress plugins. If ParishSOFT creates plugins and integrations for WordPress it would really enhance the offerings. Sometimes the software is buggy. Review collected by and hosted on G2.com.

ParishSoft enables parishes to keep track of its parishioners and allows administration to update notes and important information in its records. It also allows us to send out thank you letters, holiday letters, and parish wide updates easily. It has also helped us in our capital campaign. Review collected by and hosted on G2.com.
It requires a good amount of training to make sure that you are using it properly. This is important so you can use it to its fullest capacity. Review collected by and hosted on G2.com.

I like that we can track sacraments for our parishioners. Review collected by and hosted on G2.com.
I find scheduling ministers for the various services cumbersome. Review collected by and hosted on G2.com.
ParishSoft is a great system for housing all our parishioner records and handle our accounting needs. Review collected by and hosted on G2.com.
Parish Soft could use a few updated to make it more user friendly when entering contribution information Review collected by and hosted on G2.com.
The ability for all parishes to be linked into the same database, with real time updates. Having access to all the same information. Review collected by and hosted on G2.com.
There can be lag in processing, which can slow down work flow. Usually that just means i am going to fast. Review collected by and hosted on G2.com.
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