--- title: Mindmatrix PRM Reviews meta_title: 'Mindmatrix PRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 110 reviews by the users' company size, role or industry to find out how Mindmatrix PRM works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 110 scale: '5' date_modified: '2026-07-19' parent_category: name: Partnerships Management url: https://www.g2.com/categories/partnerships-management --- # Mindmatrix PRM Reviews **Vendor:** Mindmatrix **Category:** [Partner Relationship Management (PRM) Software](https://www.g2.com/categories/partner-relationship-management-prm) **Average Rating:** 4.7/5.0 **Total Reviews:** 110 ## About Mindmatrix PRM Mindmatrix is an AI-native Partner Operating System designed to unify Partner Relationship Management (PRM), Through-Channel Marketing Automation (TCMA), Marketplaces and Locators, Ecosystem Orchestration, and Channel Sales Enablement into a cohesive, high-performance platform. This innovative solution addresses the complexities of managing partnerships by providing a comprehensive framework that streamlines processes and enhances collaboration among partners. Recognized as the 2026 AI Pioneer for Unified PRM and Partner Marketing (TCMA) at PartnerTechX, Mindmatrix leverages a single code base to eliminate the inefficiencies associated with fragmented legacy systems. Targeting enterprises and mid-market organizations, Mindmatrix caters to businesses that rely on indirect sales channels and partnerships for growth. The platform is particularly beneficial for companies looking to enhance their partner engagement strategies, improve marketing execution, and drive revenue through effective channel management. With its robust features, Mindmatrix supports a variety of use cases, including automated onboarding, deal registration, co-selling initiatives, and Marketing Development Fund (MDF) management. By consolidating these functions into a single platform, organizations can achieve greater operational efficiency and stronger partner relationships. A key feature of the Mindmatrix platform is its unified "single pane of glass" interface, which provides users with a comprehensive view of the entire partner lifecycle. This integration ensures data continuity and eliminates the need for manual syncing, thanks to native bi-directional integrations with popular CRM systems like Salesforce, HubSpot, Microsoft Dynamics, and others. By streamlining data management, Mindmatrix allows organizations to focus on strategic initiatives rather than administrative tasks, ultimately enhancing productivity and partner satisfaction. The standout element of Mindmatrix is its BridgeAI™ architecture, which serves as an intelligence layer that powers hyper-personalized partner journeys. This innovative feature enables automated profiling and "next-best-action" workflows, resulting in significant improvements in marketing execution - ranging from 40% to 70% - and accelerating partner activation by 30% to 60%. By transforming traditional indirect channels into dynamic revenue engines, Mindmatrix empowers organizations to unlock the full potential of their partnerships, driving predictable and scalable growth across diverse markets. ## Mindmatrix PRM Pros & Cons **What users like:** - Users appreciate the **ease of use** of Mindmatrix PRM, praising its user-friendly interface and supportive team. (13 reviews) - Users appreciate the **unlimited customer support** offered by Mindmatrix, providing essential assistance for their growing needs. (9 reviews) - Users value the **supportive concierge service** and timely issue resolution provided by Mindmatrix PRM's dedicated team. (7 reviews) - Users value the **extremely responsive customer success** team at MindMatrix, ensuring timely support and effective account management. (5 reviews) - Users value the **easy integrations** with CRM, enhancing marketing strategies and improving overall management efficiency. (5 reviews) - Users appreciate the **intuitive interface** of Mindmatrix PRM, making it accessible for online marketing novices. (5 reviews) - Marketing Enablement (5 reviews) - Responsive Service (5 reviews) - Solutions (5 reviews) - Users value the **team collaboration** in Mindmatrix PRM, enhancing utilization and support through regular consultations. (5 reviews) **What users dislike:** - Users find the **poor UI** of Mindmatrix PRM lacking in modernity and requiring more clicks than necessary. (3 reviews) - Users find the **poor usability** of Mindmatrix PRM frustrating, especially regarding the mobile interface and task efficiency. (3 reviews) - Users find the **slow performance** of Mindmatrix PRM frustrating, particularly with delays in accessing templates and artifacts. (3 reviews) - Users find the **mobile interface lacking** and desire a more streamlined experience to reduce navigation clicks. (3 reviews) - Users find the **difficult navigation** of Mindmatrix PRM challenging, though assistance can make it workable over time. (2 reviews) - Feature Limitations (2 reviews) - Layout Issues (2 reviews) - Learning Curve (2 reviews) - Limited Customization (2 reviews) - Mobile Responsiveness (2 reviews) ## Mindmatrix PRM Reviews ### 1. Full featured PRM that supports program growth **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2022 **What do you like best about Mindmatrix PRM?** Mindmatrix stock features are good as is for most programs. We were able to integrate our custom applications for a single environment solution for our Partners. Add elements like a learning management system, all the marketing insight we need, and ability for our teams to more effectively manage their area of the business in a single subscription and we are beyond pleased with our decision. Working with Maria and Shane have been the bonus to launch and manage the implementation thus far! **What do you dislike about Mindmatrix PRM?** No PRM is perfect, so being able to customize some elements requires submitting a ticket for response or additional development That being said, most of what we can customize is sufficient to serve Partners. The time waiting on some tickets is not ideal nor is the order in which tickets are worked. When this occurs, we contact our account team for assistance to help resolve or escalate for priority. **What problems is Mindmatrix PRM solving and how is that benefiting you?** We initially started with multiple systems to interact and transact business with us. From informational, marketing, training, quoting, ordering, and portals, the entry points were numerous. While we have not combined every single one of those, we have combined several using Mindmatrix. Now all onboarding, training, communications, marketing and co-marketing, pre-sales info, guides, rate cards, and more are found in this single platform. We will continue to approach a single entry point for Partners, but for now, this has greatly improved how we manage our program. ### 2. Amazing sales enablement platform **Rating:** 5.0/5.0 stars **Reviewed by:** Mike G. | Volunteer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2019 **What do you like best about Mindmatrix PRM?** The key to the success of the Mindmatrix platform is in the relationship built up over time with our consultant, Zeba Parveen. There is a genuine concern for our success from the entire Mindmatrix team, but it is the one-to-one meetings that we have monthly with Zeba that set the stage for a successful outcome. Like anything, the more effort put in place on our end, the better the results. We've been with Mindmtrix for years, and have every intention to keep them as an integral part of our marketing outreach. **What do you dislike about Mindmatrix PRM?** That there are not enough hours in the day to implement even half of the suggestions and insightful encouragement of the MindMatrix team **What problems is Mindmatrix PRM solving and how is that benefiting you?** Using the Mindmatrix platform has helped with our brand awareness through the effective distribution of IT industry-related content. This platform has allowed us to focus on our client engagement without getting mired in maintaining an ongoing social-media and email drip campaign. The sales coaching has helped encourage us to think outside the box and approach those areas that are likely to have a higher yield, spending less time moving in directions that end up being counterproductive. ### 3. Inside Sales Help for IT Companies **Rating:** 5.0/5.0 stars **Reviewed by:** Rob G. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about Mindmatrix PRM?** The personal touch where there's a monthly call that keeps the system running properly for you is key to success. In our case, our partner rop, Himanshu, helps us out not only with Mindmatrix utility maximization, but also helps us think of ways to do more using the platform (i.e. create event registration pages that use the Mindmatrix CRM, or create newsletter based on Blog Content already on our website). It also helps that the content created for the marketing pieces constantly is updated. There is PLENTY of content to start any Drip campaign to prospects and customers alike. **What do you dislike about Mindmatrix PRM?** The inner workings of any CRM are difficult (like content publishing / editing) and that's probably the most frustrating thing with Mindmatrix's platform as well. It's not bad, just has a learning curve, like anything else. This is mitigated through the assistance provided by your marketing account rep and the support team, as they will also generate content with / for you. **What problems is Mindmatrix PRM solving and how is that benefiting you?** The platform helps us stay top of mind in Social Media with its automated posting in addition to standard email Drip marketing. We've found that this engagement helps most with Inside Sales (upselling / cross selling) by keeping us top of mind. While folks may not have a question about the emailed topic, receiving newsletters from us reminds them of other situations and projects we could be useful for. ### 4. Great support for our business **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew H. | Board Member, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2021 **What do you like best about Mindmatrix PRM?** I find the support from our Sales Enablement consultants has been pivotal to getting value from MindMatrix. We've been insistent on having consultants that understand what we are trying to do and ensure we get value and even now I feel we have more distance to travel as we ramp up - frankly MSPs like ours have to use sales and maketing automation, and whether its MindMatrix or a competitor doesnt change that - MindMatrix interfaces with the LOB software we use, ConnectWise and thats important **What do you dislike about Mindmatrix PRM?** I do have a number of things I'd like to see change so this is a download intended to help the crew at Mindmatrix make things better. a) They reassure me about security but I'm still anxious about it, and the lack of 2FA at this time (it is on the roadmap) is a symptom of my concern. b) The Sales Enablement consultants vary in knowledge and ability. Over the time we have been with MindMatrix we have experienced some with no idea, but also a couple who are just brilliant, Its probably improper to name names but our current consultant and her predecessor have been amazing. Really really good, but I think they have had to spend time undoing some of the work from consultants before them c) Sometimes their support team can be a little slow and show little intuition. With a great consultant, this doesn't matter but that relies on the consultant,. **What problems is Mindmatrix PRM solving and how is that benefiting you?** We are using Mindmatrix to extend our sales reach, personalised eDMs, scheduled social media content and email drip sequences - marketigg automation. We are yet to unlock the sales automation ### 5. Gets the job done but has a ton of room for improvements **Rating:** 1.5/5.0 stars **Reviewed by:** Sierra L. | Marketing Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Mindmatrix PRM?** Mindmatrix's content that is available to use is helpful. It saves us a lot of time when we need to get a blog post or email campaign sent out. I also appreciate the monthly support calls and the support team. They're typically willing to help whenever needed; however, their turnaround times are not quick and usually take anywhere between 1-2 days for a response. It's also relatively inexpensive to the other email marketing platforms out there, BUT you get what you pay for! **What do you dislike about Mindmatrix PRM?** Because the support team takes so long to get back to a ticket, I always try to use the chat feature, but it is very rarely active, and since the pandemic has started, it's been "offline" almost every time I've tried to use it. The overall software of Mindmatrix runs very slow. The customization is very basic and since a lot of the content and whitepapers are used among every company that uses Mindmatrix, adding any personalization or editing the whitepapers require a significant amount of time. You then have to edit the landing pages that are associated to the whitepapers, which is not an intuitive process either. The reporting received from Mindmatrix is controversial. I'm often times finding myself verifying the number of contacts within my lists to the number of "Sends" and "Delivered" and "bounced" because it doesn't match to what our CRM says. The support team is helpful and is willing to do almost anything you ask of them, but be sure to send as specific requests as possible with screenshots. I've spent hours trying to deliver a message about the design of a landing page and how it needed to match our other landings pages in terms of formatting and text, but until I screenshotted and highlighted everything that needed done, it was a mess. The content that IS included with the subscription has quite a few typos, so if you do choose to use their content, make sure you double check for spelling and grammar mistakes. Editing emails is not as easy as it should be. I've found the best solution is to have a couple different templates created and to keep duplicating those to reuse for new emails. **What problems is Mindmatrix PRM solving and how is that benefiting you?** Mindmatrix allows us to send communication to our clients and prospects quickly (usually). ### 6. Under sold and over delivered **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Mindmatrix PRM?** Their support is their finest feature. I have yet to experience an issue where someone wasn't able to correct the problem nor did I have to wait a few days like other providers - looking at you Connectwise and Kaseya. **What do you dislike about Mindmatrix PRM?** Small quibble. I wish they had other CPaaS providers outside of just Twilio support. **Recommendations to others considering Mindmatrix PRM:** Have all your contacts, leads and companies sorted. If you don't, it will be hard to take advantage of the email campaigns. **What problems is Mindmatrix PRM solving and how is that benefiting you?** The business case for using MM is their integration with Connectwise Manage and ability to run social media and email marketing that is content specific to MSPs. ### 7. Pleasantly surprised by the engagement and level of support. **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos D. | Licensed Real Estate Salesperson, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Mindmatrix PRM?** We have been using the platform for well over a year now and have significantly learned the power within the analytics and exercises outlined within the playbooks. We would highly recommend it to the online marketing novice with little direction and insight. Here is a system that does it all for you. **What do you dislike about Mindmatrix PRM?** We had some concerns due to staffing changes and engagement at first but once paired with the right resource the experience has improved threefold. **Recommendations to others considering Mindmatrix PRM:** In the absence of doing anything at all, this would be the easiest way to engage potential businesses online and engage them in a way that requires a small amount of time to what may amount as a large return for the effort. **What problems is Mindmatrix PRM solving and how is that benefiting you?** We look to address our online marketing and lead engagement to fuel our sales initiatives. ### 8. {"translation":"Translate the text from the Unknown Language to English."} **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2022 **What do you like best about Mindmatrix PRM?** The amount of content available for marketing **What do you dislike about Mindmatrix PRM?** Ease and accessibility for sharing contacts and viewing reports **What problems is Mindmatrix PRM solving and how is that benefiting you?** Marketing and sales tracking ### 9. Takes all the work away from us **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Mindmatrix PRM?** Monthly check in calls. Keeps us on track and easily adjusts campaigns. **What do you dislike about Mindmatrix PRM?** I guess if I had to come up with something I would say that collateral doesn't match 100% of our offerings. **What problems is Mindmatrix PRM solving and how is that benefiting you?** We are solving marketing automation, which the hardest part is creating materials. MindMatrix helps us through our marketing automation. ### 10. Mindmatrix **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Mindmatrix PRM?** Very professional and knowledgeable in his field. Very good to work with! **What do you dislike about Mindmatrix PRM?** There was nothing wrong with working with them. **Recommendations to others considering Mindmatrix PRM:** Try it! You won't be dissappointed! **What problems is Mindmatrix PRM solving and how is that benefiting you?** Marketing strategies, getting content to customers and potential customers. ### 11. Marketing for busy people **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Mindmatrix PRM?** Love the concierge service to set up the automation of email and social media. Since our blog is incompatible with automation, obtaining content to paste in is easy enough. I gather what matches the running campaigns while on a call with my account rep and a blog can be added in 30 minutes or less. My account rep is top of their game with excellent follow through. Our contacts come from active connections only (I don't purchase lists,) but the info is being read and getting follow-through. The social media and blog activity is helping our site to be found and contacts made from there. My PSA tool automatically updates the lists used for automation and segmentation. Reports and metrics are useful. **What do you dislike about Mindmatrix PRM?** Sometimes the blog content has spelling, grammar or punctuation errors. When there is an issue, support has not always been as responsive, but my account rep has gotten things sorted in the end. I know one of our vendors, Datto, uses the platform. It would be wonderful if I had access to their content from my primary account so it could be included in our campaigns. **What problems is Mindmatrix PRM solving and how is that benefiting you?** As a small MSP, outreach for new clients and nurturing existing leads has been difficult. Marketing can take a LOT of time. This has helped us bridge a gap. Having regularly updated blog content and active social media has helped with SEO. We've had some recent growth which I attribute to this activity. ### 12. Mindmatrix provides great content our clients are interested in reading. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2021 **What do you like best about Mindmatrix PRM?** The most helpful thing about Mindmatrix is marketing consultant, Himanshu Rana. He always takes the time to answer any questions we have about our marketing campaigns. He offers the best advice to help drive more people to our website and increase our customer base. If we are having trouble navigating the portal, he makes himself available to show us the best approach to get the information we need. **What do you dislike about Mindmatrix PRM?** I wish it were possible to bulk edit some client info. For example, if we have a salesperson leave and need to reassign the contact to someone new it can be time-consuming to go in and change them one by one. **What problems is Mindmatrix PRM solving and how is that benefiting you?** Keeping our services fresh in people's minds is very important when they are deciding on a service provider. Mindmatrix helps capture prospective client data and allows us to send them great content they are interested in reading. ### 13. Review for Mindmatrix **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Mindmatrix PRM?** Definitely like having a consultant who understands how the software works interact with us on a regular basis - this forces us to work on marketing even when we feel we are too busy to give it proper attention. The automated system makes it easy to setup up and run campaigns. Pre-written social posts, blog posts, and emails save us time and effort. Integration with ConnectWise Manage makes it easy to track interactions. **What do you dislike about Mindmatrix PRM?** Content groups are sometimes named in ways that make determining the underlying content confusing. Blog posts usually need tweaking to make the wording / syntax sound "professional", and sometimes contain obvious typos, etc. **What problems is Mindmatrix PRM solving and how is that benefiting you?** We weren't doing any marketing on a consistent basis, so this is keeping us in front of customers and prospects with relevant information. ### 14. Solid lead nurturing/email drip platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2022 **What do you like best about Mindmatrix PRM?** Strong content and very simple email drips. Leads are scored by how interested they are in our services **What do you dislike about Mindmatrix PRM?** The email builder is nearly impossible to use, but the support team is able to create emails for us. **What problems is Mindmatrix PRM solving and how is that benefiting you?** Keeps us top of mind for many of our leads by sending regular emails ### 15. Very Useful Marketing Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha K. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2021 **What do you like best about Mindmatrix PRM?** MindMatrix has excellent content available for utilizing within a company that does not always have time to create the content themselves. They provide helpful monthly webinars, great customer service, and make every effort to meet requested deadlines. The tracking of client information for Sales and Reporting purposes is invaluable. **What do you dislike about Mindmatrix PRM?** Not having the ability to re-activate social media accounts automatically is always a bit burdensome. The occasional error with campaigns being sent out to clients also happens, which can be frustrating. Sometimes the turnaround time is longer than expected. **What problems is Mindmatrix PRM solving and how is that benefiting you?** We are keeping in touch with our clients through MindMatrix campaigns and social media posts. We are keeping our clients informed in regards to IT updates with the content MindMatrix provides. We are able to send out important announcements clients and utilize templates for more professional quality items. ### 16. Breaks all the time. Cumbersome interface. Buggy editor. Terrible user experience. Poor reporting. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2021 **What do you like best about Mindmatrix PRM?** There is nothing I can point to that is good or better than any other free platform out there. I am suspicious of reviews that say the platform is great. They must not actually use it. The only thing that is mildly acceptable is their drip campaign builder, though it is not intuitive and hard for non-tech-savvy people to use. **What do you dislike about Mindmatrix PRM?** You will spend 3 times as much time creating an email campaign than any other platform. There is limited flexibility in building campaigns and any personalization is rudimentary at best. Support is extremely slow and bugs come up all the time. For a platform we are paying for this is about the worst software as a service I have ever used. **What problems is Mindmatrix PRM solving and how is that benefiting you?** The only thing we are using it for is mass email as all the other functionality does not work as expected. Scheduling social media posts does not work properly or post at correct times. **Official Response from Rukmani Anantharaman:** > We are sorry to hear about your poor experience with our product. The access to the editor and related features is dependent on the permission levels determined by your vendor/user role in the platform. Our product has recently undergone major enhancements that offer our clients a superior UI/UX experience. We'd love to have you try the newer version of the Mindmatrix platform soon! ### 17. Great Marketing Tool - Fantastic Content, Easy to Use, Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Art B. | President and CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Mindmatrix PRM?** My Account Consultant - Himanshu Rana - is a valuable addition to my marketing team! His continuing engagement and guidance are right on for my business model. He recommends excellent content for our campaigns. The client portal is easy to use and contains a lot of valuable information. **What do you dislike about Mindmatrix PRM?** There are no downsides to using MindMatrix. **What problems is Mindmatrix PRM solving and how is that benefiting you?** We enjoy the continued and consistent engagement with potential customers. The ability to get current educational materials in their email mailboxes is extremely valuable. ### 18. MM Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2021 **What do you like best about Mindmatrix PRM?** Monthly meetings to remind us to stay on top of things. A lot of the time we get busy and forget the action items. Being able to forward new content/marketing material as well as ideas thats converted into a campaign. **What do you dislike about Mindmatrix PRM?** Sometimes it takes awhile for leads to percolate but that's expected. If the rep you are using does not stay on top of the campaigns, your scoring drops off and you can easily lose hot/high interest leads. **What problems is Mindmatrix PRM solving and how is that benefiting you?** Lead building that otherwise would be time consuming for internal staff. Conversion of those leads into appointments for potential sales. ### 19. Very Professional **Rating:** 5.0/5.0 stars **Reviewed by:** Jim G. | Business Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Mindmatrix PRM?** Geet knows what we need to do and keeps on task at doing it! **What do you dislike about Mindmatrix PRM?** Wished training videos available where pertinant to current versions of Mindmatrix and there were more of them. **What problems is Mindmatrix PRM solving and how is that benefiting you?** Sales and marketing have improved. ### 20. Mind Matrix Thoughts **Rating:** 2.5/5.0 stars **Reviewed by:** Owen G. | Regional Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2021 **What do you like best about Mindmatrix PRM?** Reports are clearly generated and easy to access. **What do you dislike about Mindmatrix PRM?** It is too difficult and involved to create and managed assets like templates and lists. **What problems is Mindmatrix PRM solving and how is that benefiting you?** Basic drip marketing campaigns. The benefits of open/read reports are valuable. ### 21. Well Worth the Investment for Business Owners Serious about Growing Their Company! **Rating:** 5.0/5.0 stars **Reviewed by:** Travis S. | President / CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Mindmatrix PRM?** I love MindMatrix! I couldn't have grown CTS to the nationwide success it is today without its marketing and consulting services. The platform is easy to use, and the support is stellar! If you are looking for a turnkey email marketing solution, this is well worth the investment! **What do you dislike about Mindmatrix PRM?** There are no disadvantages or things I dislike about this service. It fits all of my companies needs! :-) **What problems is Mindmatrix PRM solving and how is that benefiting you?** Mind matrix saves me time by providing pre-built content and also gives me the ability to work with their design teams to create custom vertical-specific content as well! ### 22. Mindmatrix consulting...gets the job done! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Mindmatrix PRM?** We continue to have our monthly business meetings to review Business Goals, Action Items, Marketing Goals, Corp Performance, Email campaigns. Megan Cramer is our Mindmatrix Consultant and, she continues to do an outstanding job of working with our management team, facilitating a monthly review focused on the Mindmatrix s/w & capabilities. She is an excellent communicator, always well organized, very knowledgeable of the Mindmatrix infrastructure & products. Whenever we have a question or software issue, Megan is there to help us get it addressed. Megan fits in well with the team. We are fortunate to have Megan assigned to our account; she is an excellent representative of your organization. **What do you dislike about Mindmatrix PRM?** There are occasional software issues. The team will pitch in to address. **What problems is Mindmatrix PRM solving and how is that benefiting you?** Sales penetration Marketing ### 23. I recomend Mind Matrix every chance I get **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew K. | VP of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2021 **What do you like best about Mindmatrix PRM?** What I loke most about mind matrix is the quality of the content. **What do you dislike about Mindmatrix PRM?** Our first attempt at integrating the product was with connectwise and it didn't add and remove prospects as expected. **Recommendations to others considering Mindmatrix PRM:** integrate with hubspot instead of connectwise **What problems is Mindmatrix PRM solving and how is that benefiting you?** warm email drip campaigns, getting in front of prospects when they need us ### 24. Great partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Mindmatrix PRM?** The communication and assistance have been very valued. Mindmatrix has led our marketing campaigns successfully and can help with any questions encountered. Also, they are very knowledgeable, willing to help wherever needed to guide our efforts to ensure a successful path. **What do you dislike about Mindmatrix PRM?** There is nothing that we dislike at this time. **What problems is Mindmatrix PRM solving and how is that benefiting you?** We do not have an internal marketing team, and so their efforts for ensuring we stay on track with the current campaigns have been extremely valuable. ### 25. MindMatrix is better then MailChimp. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2021 **What do you like best about Mindmatrix PRM?** Email drips and campaigns can be set up to be automatically sent to prospects or captive customers. **What do you dislike about Mindmatrix PRM?** The platform is a little clunky and wish it was more stream lined. **What problems is Mindmatrix PRM solving and how is that benefiting you?** Being in contact with customers and prospects. Staying top of mind with the occasional email from a drip or campaign. ### 26. Very solid patform for IT and MSP sales and marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph J. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Mindmatrix PRM?** There are a lot of prebuild campaigns on many different topics. **What do you dislike about Mindmatrix PRM?** I can't think of any shortcomings. It's a good platform. **What problems is Mindmatrix PRM solving and how is that benefiting you?** Engaging with customers and prospects to drive sales. ### 27. Great service, great value. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2021 **What do you like best about Mindmatrix PRM?** Very helpful and proactive team. They keep you engaged with the platform. **What do you dislike about Mindmatrix PRM?** That it is not totaly hands off. You still have to put effort into it to maximize the return. It is not effort free. **What problems is Mindmatrix PRM solving and how is that benefiting you?** It is an excellent outsourced marketing solution. It a small commitment of time, but is mostly automated after that. ### 28. Himanshu is great! Good product! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Mindmatrix PRM?** Great addition for us as we have limited features to market from Connectwise. The concierge team and our monthly meetings with our rep Himansu are very valuable. **What do you dislike about Mindmatrix PRM?** It's relatively complex but feature-rich. It takes some time to learn all the features. **Recommendations to others considering Mindmatrix PRM:** If you have a tool like Connectwise with limited marketing capabilities, MindMatrix is a good add on. **What problems is Mindmatrix PRM solving and how is that benefiting you?** Better marketing presence. ### 29. Easy to work with - Great results! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2021 **What do you like best about Mindmatrix PRM?** A "no-brainer" for us. We add our contacts and they do the rest. Any questions, issues easily resolved with our consultant **What do you dislike about Mindmatrix PRM?** I can't really think of anything. I guess navigating the dashboard at times but any problems are quickly resolved **What problems is Mindmatrix PRM solving and how is that benefiting you?** We are finding that our existing clients are reading the information and we are doing up-selling as well new clients coming to us. ### 30. Simple yet effective **Rating:** 4.0/5.0 stars **Reviewed by:** Nathan B. | Marketing Team, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2021 **What do you like best about Mindmatrix PRM?** The pre-made content helps us focus on other marketing channels. **What do you dislike about Mindmatrix PRM?** The platform being as new as it is has resulted in some unexpected technical issues. However, they are usually resolved quickly. **What problems is Mindmatrix PRM solving and how is that benefiting you?** Being able to connect with customers and prospects with a slew of content while also curating other content to help supplement the pre-made content. ### 31. Mindmatrix Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Mindmatrix PRM?** I love being called out and keeping to a task. On our monthly calls, if I have not done what i was supposed to do, I am asked why. as a business owner I need this. **What do you dislike about Mindmatrix PRM?** Sometimes it may take longer than others to create new content for what is going on in our industry. **What problems is Mindmatrix PRM solving and how is that benefiting you?** We are gaining new clients and educating current ones. Mindmatrix is a huge resource for our toolbox that we depend on. Cannot imagine any other tool that does EVERYTHING that they do. ### 32. The Mindmatrix Experience **Rating:** 5.0/5.0 stars **Reviewed by:** zack f. | Technology Management Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Mindmatrix PRM?** We like the fact that Mindmatrix handles all of the creation of the email content. Outside of getting some approval, we're pretty hands-off and can concentrate on running the business. **What do you dislike about Mindmatrix PRM?** The copy is worded strangely at times... **What problems is Mindmatrix PRM solving and how is that benefiting you?** Consistently sending out email marketing campaigns. We have had a huge uptick in traffic to our website and social media. ### 33. Mind Matrix is EPIC **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Mindmatrix PRM?** I really enjoy the quality of the calls. The fact that I have to own up once a month to what I said I would do makes me work smarter. I am held resonsible. We are giving great ideas and suggestions on what we are doing to make it work better. Also love the fact that Mind Matrix works with us on marketing and creates landing pages for us. **What do you dislike about Mindmatrix PRM?** Nothing that i can think of at this time. I would Like more CMMC articles **What problems is Mindmatrix PRM solving and how is that benefiting you?** Communicating with my list. ### 34. Midmatrix helped keep us in touch with our customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2021 **What do you like best about Mindmatrix PRM?** Easy of the drips to manage regular contact with our customers **What do you dislike about Mindmatrix PRM?** Creating custom content can be time consuming, if doing it without the help of Mindmatrix **What problems is Mindmatrix PRM solving and how is that benefiting you?** Regular contact with our customer base and name recognition ### 35. Easy to use and lots of content to choose from. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Mindmatrix PRM?** Campaigns and content are already created **What do you dislike about Mindmatrix PRM?** This is an internal issue but we just to have the staff currently to utilize MM to its fullest. **What problems is Mindmatrix PRM solving and how is that benefiting you?** Getting content in front of our clients and propects. ### 36. They have been very supportive in helping with my marketing journey **Rating:** 5.0/5.0 stars **Reviewed by:** Madinah A. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2021 **What do you like best about Mindmatrix PRM?** The people Megan and Raj are the best. They are very attentive to my needs. **What do you dislike about Mindmatrix PRM?** Sometimes their backoffice can be slow, and you have to continue to follow through. **What problems is Mindmatrix PRM solving and how is that benefiting you?** We are bringing attention to the industry the critical IT needs to businesses. ### 37. I believe this platform can be very beneficial once it is properly understood. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2021 **What do you like best about Mindmatrix PRM?** Drip campaigns are nice, I just wish there were more of them available or more customizable ones. **What do you dislike about Mindmatrix PRM?** It isn't the most user-friendly and has a relatively steep learning curve. **What problems is Mindmatrix PRM solving and how is that benefiting you?** Mass emails and drips have been key for keeping my clients in the loop. Being able to track who has read those emails helps greatly with followup. ### 38. Software that helps in maintaining brand integrity. **Rating:** 4.5/5.0 stars **Reviewed by:** Isabella B. | Systems and Data Integration Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2020 **What do you like best about Mindmatrix PRM?** Mindmatrix has helped me a lot in maintaining brand integrity. I and my team are glad after using it as all the sales and marketing assets are available on its single platform With its variety of features we have found Mindmatrix as a complete package to uplift our sales. We admire its amalgamation with Customer relationship management-related tools. It helped us in another way as we can now have a way of external tracking and also in keeping an eye on people who are decision-makers thus making all this process really efficient. it has also co-branded all the contents for our quick utilization. **What do you dislike about Mindmatrix PRM?** Although I am quite satisfied with Mindmatrix still I want them to make a slight improvement in it in a way to control versioning. **What problems is Mindmatrix PRM solving and how is that benefiting you?** I have been using Mindmatrix for a long time and I and my team have witnessed a huge uplift in our business after using Mindmatrix. It is feature-rich and is also user-friendly. I am very much contented after using it. I found it useful in another way as it helped me in nurturing my team. Initially, I had a very small market exposure and for our business, I believe it is the best software that has helped me a lot. ### 39. The Best Marketing and Sales Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Maaria L. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2020 **What do you like best about Mindmatrix PRM?** I have no idea what I would do without it. Any company can make calls, type in notes, and track emails. The platform is centralized to make anyones life easier without having to go to multiple sites. It's an all-in-one deal. Being able to track my emails and calls allows me to know what to speak about on the next follow up. Also, the content in the emails is vibrant and up to current events. The customer service is also a major plus because everyone is friendly and adds value to the company. These people really care about your company and wants to see us thrive. **What do you dislike about Mindmatrix PRM?** I dislike nothing. Everything is perfect. **What problems is Mindmatrix PRM solving and how is that benefiting you?** The problem I had before was tracking my progress and my notes since I had to use multiple platforms. With Mindmatrix, everything is centralized and organized making my day productive and efficient. The communication I have with clients now because of Mindmatrix is more straight to the point because I know where I last left off. ### 40. Best Marketing and Sales Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin G. | Global Supply Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2020 **What do you like best about Mindmatrix PRM?** Mindmatrix is the main single, completely incorporated stage offering total deals and displaying enablement for immediate and aberrant deals. Mindmatrix consolidates PRM, Channel Marketing, Asset Management, Sales Enablement, and Marketing Automation for the total enablement of your deals and advertising groups. This brought together stage makes you through each stride in the business cycle from lead to income, empowering your business channels to sell more, faster. There are many capacities inside the stage. You can set up different dribbles (email and social), convey messages, consider following on resources that you use, and have providing details regarding it too. Resources transferred into the stage will naturally have cobranding too - as long as you have, it set up that way. The interface is generally perfect and simple to utilize. The stage is vigorous and for those that do not have advertising assets/devices promptly accessible or a littler showcasing division, this would be incredible for them. I like the reconciliation into our CRM instrument and how it just deals with its own generally. The articles are intriguing and the substance is high caliber. The convenience. The playbook keeps us on target and causes us monitor who we have reached. The manner in which it works with CRM is truly extraordinary and again simplicity of use. MindMatrix can LITERALLY do everything without exception while remaining practical for SMBs. It appears we get an item update quarterly with new incorporations and highlights so it fits all the more flawlessly into our association. **What do you dislike about Mindmatrix PRM?** Planning messages, website pages and missions is precarious in the event that you have not done it frequently. Fortunately, our contacts there have gone well beyond to guarantee our association is arrangement for progress. **What problems is Mindmatrix PRM solving and how is that benefiting you?** The filters while extremely helpful can be made easier to understand particularly for looking over when we make an enormous number of records. The real benefit to us is the expertise of our Sales Enablement Consultant, and the customer support specialists. ### 41. Platform that has it all! **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon M. | Pavilion Executive Member, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2019 **What do you like best about Mindmatrix PRM?** Mindmatrix allows you to fully enable your sales and channel teams to be effective. We have a complete view of all opportunities in the pipeline and seamlessly sync that information to our CRM for a complete view across our channel and direct sales. It is easy to use, has excellent customization options and co-brands all materials for easy and quick use base our channel. **What do you dislike about Mindmatrix PRM?** I had a detailed requirements document and Mindmatrix provided me with everything that I was looking for now and as we plan for the future. The one improvement that I think would be very valuable for Mindmatrix to make is a way to control versioning or document better. Meaning I would want to upload and replace a document while maintaining the older versions. At this point I have to re-upload and either archive, delete or de-active and asset and then upload the new version, so I lose historical statistics on the assets. **What problems is Mindmatrix PRM solving and how is that benefiting you?** We went from using SharePoint to Mindmatrix. As a start-up company I needed a platform that could meet your needs today and in the future. Mindmatrix has allowed us to truly enable both our direct sales team and our channel teams - all from a single platform. We know what impact we are as an organization is making the reporting tools in place. Our content is always available and the Outlook and Salesforce plug-ins are extremely valuable tools. ### 42. Mindmatrix is a pivotal part of our sales and marketing process. **Rating:** 4.5/5.0 stars **Reviewed by:** Peter J. | Director of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2019 **What do you like best about Mindmatrix PRM?** Mindmatrix helps with our lead nurturing and branding. We can deliver professional content and track our lead engagement through one single pane of glass. Their customer support and dedication to our company's goals makes Mindmatrix a integral part of our team. **What do you dislike about Mindmatrix PRM?** When integrating with your CRM, make sure all of your data is clean so it imports properly. Scrub through your CRM data prior to integration. Take advantage of the advice of the on-boarding team. If you don't you may not fully enjoy your integration experience. **Recommendations to others considering Mindmatrix PRM:** As an MSP we recommend Mindmatrix. We have reviewed many of the other platforms out there and we continue to stick with Mindmatrix. **What problems is Mindmatrix PRM solving and how is that benefiting you?** Before Mindmatrix, we had to create all the digital content, keep it up to date, deliver it, track it, follow up with it, manage social media, all on our own. Enter Mindmatrix. They do all of this for us. Now our sales can focus on sales. We have seen immense growth since partnering with Mindmatrix. We have been with them for over 6 years. ### 43. MindMatrix Rocks! **Rating:** 5.0/5.0 stars **Reviewed by:** Justin I. | Marketing Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2019 **What do you like best about Mindmatrix PRM?** Mainly the automation and refreshing customer service experiences from my rep Megan Cramer. The asset library is valuable as well, it's saved me countless hours on content gen. I like enabling my Sales team with behavior mapping from prospects, the e-mail nurture campaign is doing well also. I could have easily got lost within the features and integrations but my main POC Megan has been on top of all of it. All of my questions have been addressed, requests processed, and nothing but a refreshing conversation once a month to look forward to in order to keep things moving forward seamlessly. **What do you dislike about Mindmatrix PRM?** Actually everything is great, the platform covers a lot of external prospect/client facing touch points. I know how valuable this feedback is to your organization, but I honestly don't have anything to complain about. I know with more due diligence on my part I can get even more out of the platform when the time is right and we are ready. **Recommendations to others considering Mindmatrix PRM:** Jump in! **What problems is Mindmatrix PRM solving and how is that benefiting you?** I love being able to empower my Sales team by adding their prospects to the MindMatrix drip campaigns. Sales knows I'm a resource for them when they come close to closing a prospect and it slips away, MindMatrix drips help us stay top of mind with that prospect until they are ready to sign. ### 44. A very helpful IT marketing tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Adam M. | Senior Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2019 **What do you like best about Mindmatrix PRM?** I like that it's relatively easy to use once you familiarize yourself with all the features. We also have a great consultant (Megan Cramer) who is able to answer any questions we have and offers helpful guidance on where our marketing efforts should focus. **What do you dislike about Mindmatrix PRM?** Sometimes editing images that I've uploaded isn't the easiest thing to do. **Recommendations to others considering Mindmatrix PRM:** Let their consultants help you. This is their area of expertise. Also, don't be afraid of using their support staff to sort out issues as soon as they arise. **What problems is Mindmatrix PRM solving and how is that benefiting you?** We're trying to reach as many prospects with helpful IT related information that will drive them to us to learn more and to be a feeder of our sales pipeline. A little over a year after implementation, we're seeing a solid click-thru rate on email drip campaigns and continued engagement via LinkedIn. ### 45. Channel Enablement Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Todd D. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2019 **What do you like best about Mindmatrix PRM?** Feature-wise, I would say the email drip campaigns is what I like best about Mindmatrix, but overall the best part is strategically collaborating with the Mindmatrix team. They’ve helped us build something special that drives value through to our partners and helps us differentiate our partner program in the market. **What do you dislike about Mindmatrix PRM?** The admin usability has a learning curve to get the hang of building email templates and landing pages, it's not the most intuitive but at least the support and account management team make up for it with service. Fortunately, for our users there are integrated "assist me" tools that provides step-by-step instructions which reduces the learning curve is reduced for our user community. **What problems is Mindmatrix PRM solving and how is that benefiting you?** We were spending too much manual effort in the partner onboarding process, it was inefficient and didn’t scale as well as we needed. We also had a lack of visibility into channel partner engagement and activity. Lead generation campaigns were part of our partner program vision but they were difficult to implement due to the wide variety partners in our ecosystem, including some who didn't have any email platform at all. ### 46. "A wonderful easily managed Marketing platform". **Rating:** 5.0/5.0 stars **Reviewed by:** Greg N. | Partner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2019 **What do you like best about Mindmatrix PRM?** As part of the Concierge program we benefit most from dealing with a highly professional, happy and pro-active consultant on a regular basis. Tactics and campaigns that we adopt as a result of our regular monthly calls are then supported extremely well by the MM support team. We receive great value for money from our involvement and look forward very much to continuing to use the service. **What do you dislike about Mindmatrix PRM?** Nothing really - that's the truth! On reflection we should have come directly to Mindmatrix, we wasted many hours and money trying to build our digital profile via offshore freelancers. The effort in builing our rpofile from scratch managing the freelancers was time consuming and frustrating in comparison to the MM experience. **Recommendations to others considering Mindmatrix PRM:** For value for money and simplicity compare what's available and then go for it! **What problems is Mindmatrix PRM solving and how is that benefiting you?** MM provides us with a strategic and measurable approach to our Digital Marketing and Company profile requirements. They are improving our relationship with our current clients by making it easier to stay in touch with quality collateral and information. Obviously this same approach is building our recognition with potential new clients. ### 47. Sales and Marketing Enablement for the ITSP/MSP **Rating:** 4.0/5.0 stars **Reviewed by:** Rob G. | President, Computer Networking, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2019 **What do you like best about Mindmatrix PRM?** There's a LOT of content if you pay for the content pack. It's well worth it for a shot in the arm right out of the gate. Also, the concierge service for onboarding and monthly meetings is really what brings it the most value. You will be forced to use the system, and use it correctly, which is good. Get the premium service so you can get the most out of the system and work the process. The system can also easily add multiple additional fields which is great for customization. **What do you dislike about Mindmatrix PRM?** The learning curve to the interface is steep, but you do get someone to onboard with you to lessen the blow. We've had issues with emailing Google Apps / G Suite users at times as well, which takes wind out of the efficiency. I wish at times that we could email from our own domain. We don't spam or send a lot of mail, so this feature would improve communication for us greatly. **Recommendations to others considering Mindmatrix PRM:** Dedicate once per week to learn the software and do the onboarding during the first 6 weeks. Don't have too many other processes/systems you're working with during the initial 6 weeks as well. Focus and a fast implementation is key to faster success. **What problems is Mindmatrix PRM solving and how is that benefiting you?** Social Posting, Email Marketing, and following up on Sales Processes is core to how the system operates. We have yet to reach a direct financial benefit, but the quality of our marketing materials and process have greatly improved, and we're seeing indirect benefit there with other avenues we have going on. ### 48. Innovative CRM Program **Rating:** 4.5/5.0 stars **Reviewed by:** Erin A. | Marketing and Sales Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2019 **What do you like best about Mindmatrix PRM?** I am new to the MindMatrix platform, but I have used several other platforms of this nature. I enjoy the top-level customer service experience as well as the innovative, dynamic, and specialized features for our industry. It is valuable. **What do you dislike about Mindmatrix PRM?** Some features might be more complex if one didn't have a working knowledge or background using this kind of software. This isn't so much a problem for me. I have caught on quickly, especially with the guidance of our consultant, Kristen. **Recommendations to others considering Mindmatrix PRM:** This is a highly targeted sales and marketing platform. I would recommend it to anyone wanting to go to the next level with lead generation and customer relationship management. It definitely has an edge. **What problems is Mindmatrix PRM solving and how is that benefiting you?** MindMatrix helps with continuous engagement on multiple channels without a lot of ongoing effort. Different goals for different audiences can be achieved through created campaigns. These can all be tracked for efficiency to see if goals were met. ### 49. Great Marketing Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about Mindmatrix PRM?** Easy to use platform. Great analytics, templates for campaigns or social drops look great and are easy to deploy or schedule. Support is responsive and very helpful. **What do you dislike about Mindmatrix PRM?** The only issue we have had so far was a user syncing issue which they started to work on promptly. I wish there were features that are not available but you can always get your account manager to put in a request of what you are looking for. **What problems is Mindmatrix PRM solving and how is that benefiting you?** This platform cost 1/6 of your average marketing company who uses the MindMatrix platform. 4 new clients in one week from marketing efforts. ### 50. The best system that makes marketing easy once you start using. **Rating:** 5.0/5.0 stars **Reviewed by:** Vincent N. | Marketing Staff, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2019 **What do you like best about Mindmatrix PRM?** This software is incredibly useful for organizing contacts and scheduling marketing material to go out and everything that you need is on one site. **What do you dislike about Mindmatrix PRM?** I really do not have any negativity concerning this software to talk about. **Recommendations to others considering Mindmatrix PRM:** The best system which is easy to use and with great customer support and I highly recommend it. **What problems is Mindmatrix PRM solving and how is that benefiting you?** With this system you are able to send marketing material and blast emails to a large number of contacts easily,it has also made it easy to create custom lists for targeted messages. ## Mindmatrix PRM Discussions - [What improvements would you suggest for Mindmatrix PRM to better support partner relationship management?](https://www.g2.com/discussions/what-improvements-would-you-suggest-for-mindmatrix-prm-to-better-support-partner-relationship-management) - 1 comment - [View Mindmatrix PRM pricing details and edition comparison](https://www.g2.com/products/mindmatrix-prm/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+14%3A34%3A20+-0500&secure%5Bsession_id%5D=4b846ff5-e312-4459-9c9b-d21adbd49721&secure%5Btoken%5D=d5970f26da00424304cc3a39f2f32b68f32f378cac9607da8a472fa2755bcbf8&format=llm_user) ## Mindmatrix PRM Integrations - [360insights](https://www.g2.com/products/360insights/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [BrightTALK (Informa TechTarget)](https://www.g2.com/products/brighttalk-informa-techtarget/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [Crossbeam](https://www.g2.com/products/crossbeam/reviews) - [Dynamics CRM Consulting Providers](https://www.g2.com/products/beyond-key-systems-dynamics-crm-consulting-providers/reviews) - [HaloPSA](https://www.g2.com/products/halopsa/reviews) - 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[Slack](https://www.g2.com/products/slack/reviews) - [Tipalti](https://www.g2.com/products/tipalti/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Mindmatrix PRM Features **Control** - Role-Based Permissions - Opportunity Management - Recognized Escalation **Platform Basics** - Lead Management - Content Management - Group and User Management **Account Mapping** - Common overlaps - Mapping Segmentation - Account Mapping Playbook **Campaign Execution** - Email Marketing - Search Marketing - Web Syndication Management - Social Media Management - Events - Microsite Management **Partner Discovery** - Social media discovery - Content-Based Discovery **Reporting** - Campaign Performance - Partner Performance - Fund Tracking **Partner Collaboration** - Brand Messaging - Offer Management - Catalog Management **Platform - Partner Relationship Management (PRM)** - Individual Portals - Content Repository - Revenue Tracking - Cross-System Integration - Workflow Automation & Notifications - Onboarding, Training & Certifications - Payouts & Global Compliance - Partner Discovery & Recruitment - Incentive Management - Recognized Escalation - Dashboards & Reporting - Marketing Tools - Deal Management **Analytics** - Conversion Tracking - Customer value tracking - ROI Measurement **Agentic AI - Partner Relationship Management (PRM)** - Adaptive Learning - Autonomous Task Execution - Proactive Assistance - Natural Language Interaction **Integrations** - Data warehouse Integration - CRM Integration - Account-Based Marketing Software Integration **Additional Features** - Partner Engagement ## Top Mindmatrix PRM Alternatives - [Impartner PRM](https://www.g2.com/products/impartner-prm/reviews) - 4.5/5.0 (554 reviews) - [ZINFI Unified Partner Management (UPM)](https://www.g2.com/products/zinfi-unified-partner-management-upm/reviews) - 4.9/5.0 (699 reviews) - 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