--- title: Microsoft Dynamics 365 Connector Reviews meta_title: 'Microsoft Dynamics 365 Connector Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 24 reviews by the users' company size, role or industry to find out how Microsoft Dynamics 365 Connector works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 24 scale: '5' date_modified: '2026-08-04' parent_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- # Microsoft Dynamics 365 Connector Reviews **Vendor:** Softphone.it **Category:** [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace) **Average Rating:** 4.2/5.0 **Total Reviews:** 24 ## About Microsoft Dynamics 365 Connector The Dynamics Connector for PureCloud is the out-of-the-box solution to integrate all the PureCloud channels inside Microsoft Dynamics using the PureCloud Embeddable Framework. This solution allows having PureCloud embedded inside Dynamics so always visible and accessible whatever interaction is managed by the agent. ## Microsoft Dynamics 365 Connector Discussions - [What is Microsoft Dynamics Connector used for?](https://www.g2.com/discussions/what-is-microsoft-dynamics-connector-used-for) - [What is Microsoft Dynamics 365 Connector used for?](https://www.g2.com/discussions/what-is-microsoft-dynamics-365-connector-used-for) - [View Microsoft Dynamics 365 Connector pricing details and edition comparison](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+11%3A21%3A10+-0500&secure%5Bsession_id%5D=644712ee-fc42-4fd1-ae4c-2d482be25d02&secure%5Btoken%5D=cc74e6fc973dbbe9491d2ec9b15fee6c928084f5795af1c98ce685316bf2b38e&format=llm_user) ## Microsoft Dynamics 365 Connector Features **Agentic AI - Genesys AppFoundry Marketplace** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making