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Azure AI Bot Service

By Microsoft Bot Framework

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Azure AI Bot Service Reviews & Product Details

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Azure AI Bot Service Reviews (10)

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Azure AI Bot Service Reviews (10)

4.5
10 reviews

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Verified User in Higher Education
AH
Mid-Market (51-1000 emp.)
"Intuitive and Multi-Channel Chatbot Framework"
What do you like best about Azure AI Bot Service?

The MS Bot Framework provides a well documentation, easy to use, native integrations with MS products, and proactive messaging platform that is optimized to work with multiple channels. Review collected by and hosted on G2.com.

What do you dislike about Azure AI Bot Service?

At some point in time along your journey, you will inevitably out grow Microsoft Bot Framework depending on your use case is my experience. Microsoft will at this time shift you to their partner ecosystem to pair you up with a 3rd party provider. This is all fine because this is the way Microsoft operates with certain solutions where custom solutions outweigh the natural product use case. The only thing I wish was that you did not have to shift to a 3rd party platform to learn a new skin for development just to realistically at the end of the day user backend Microsoft services. Review collected by and hosted on G2.com.

AK
Senior Application Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Bot Framework, I mostly like"
What do you like best about Azure AI Bot Service?

It being used among my internal development team to build and roll out intelligent bots that can operate across a range of platforms including web browsers, mobile devices in accordance with the client's requirements.

It has a wide range of features, such as modular SDK , a bot emulator and a number of pre-trained AI models, that assist my team in creating bots.

It is a quick and simple method for getting started with Bot Development that offers a conversational user interface for both new and existing apps and services. Review collected by and hosted on G2.com.

What do you dislike about Azure AI Bot Service?

It is a good platform for creating numerous type of bots but only support few programming languages we are not able to create a bot in another language using Microsoft Bot Framework.

We were not able to creat a bot that perfectly satisfy our client needs due to its Directline's limited customizability. Review collected by and hosted on G2.com.

MH
Senior Software Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"My Comprehensive review of Microsoft Bot Framework"
What do you like best about Azure AI Bot Service?

We have started using it for our in-house development team, due to its ability to deploy and a single bot can access numerous other platform like Microsoft team and slack.

Bot can be comprehend and interpret natural language input from users due to its integration of language understanding Intelligent service (LUIS), this makes it more user freindly which ultimately enhance the interactions.

Strong libraries and tools are provided by the bot Builder SDK for ceating bots using well-likes programming language like C# and Node.js, it enables easy creation of sophisticated bots with lots of features. Review collected by and hosted on G2.com.

What do you dislike about Azure AI Bot Service?

Initially when we started using it for the bot developmentand we have faced little complexicity.

Integration of a local bot with another skills bot cannot be tested.

For those who have never programmed before, building sophisticated bots with intricated conversational flows and integration can have steep learning curve. Review collected by and hosted on G2.com.

RS
Tech Support head
Information Technology and Services
Mid-Market (51-1000 emp.)
"Fantastic tool for Bot Creation"
What do you like best about Azure AI Bot Service?

It's a great place to learb bit developmenr and get assistance with the issue because Microsoft Bot Framework has a sizable developer community and resources.

It has a visual authoring tool called Bot Framework Composer makes it simple to create Bot without writing any code. Review collected by and hosted on G2.com.

What do you dislike about Azure AI Bot Service?

For developers who are new to bot development,itcan be challenging to learn and use.Knowing where to begin can be challenging due to platform abudance of features and options.

When a lot of user are using a bot it can be slow to respond. Review collected by and hosted on G2.com.

Ajit K.
AK
Senior Engineer
Mid-Market (51-1000 emp.)
"Microsoft bot framework"
What do you like best about Azure AI Bot Service?

It's very wonderful platform to build , test and deploy any type of AI bots. It helps a lot reducing customer queries. It's is indeed platform when you have auto approvals. You can easily creates bots using this framework and you can integrate them with also as per customer requierments. Review collected by and hosted on G2.com.

What do you dislike about Azure AI Bot Service?

There should be proper guidance to new users how can we use it in specific requirements and their best practices rest everything is awesome for now in this platform Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"An Another Useful AI tech for Devs from Microsoft"
What do you like best about Azure AI Bot Service?

I liked the flexibilty of the Microsoft Bot Framework, as it can be used to build chatbots for web, mobile, Microsoft Teams and more.

its also user-friendly and accessible, especially if people are already familiar with Microsoft technologies. Review collected by and hosted on G2.com.

What do you dislike about Azure AI Bot Service?

The framework's integration with Microsoft services is good but the same might be drawback for those who wants to use it for 3rd party services Review collected by and hosted on G2.com.

PK
Enterprise (> 1000 emp.)
"Smart bot using MS bot framework"
What do you like best about Azure AI Bot Service?

Microsoft bot framework is easy to use and helps to build bots. I am building a chatbot using the MS bot framework. It is very convenient. As a developer, your life gets easy with Microsoft bot framework, which provides a platform to test and deploy your bot. Review collected by and hosted on G2.com.

What do you dislike about Azure AI Bot Service?

Unable to test Integration of local bot with another skill bot. You have to struggle there, but otherwise, it is perfect. It has excellent performance. Review collected by and hosted on G2.com.

KS
Analytics Analyst
Small-Business (50 or fewer emp.)
"Best Framework in Market"
What do you like best about Azure AI Bot Service?

Quick and easy way to start building bots, providing a conversational interface for new and existing apps or services. Review collected by and hosted on G2.com.

What do you dislike about Azure AI Bot Service?

Does not support Natural language processing Review collected by and hosted on G2.com.

Cesar Daniel Z.
CZ
Senior Angular Developer
Small-Business (50 or fewer emp.)
"With Composer you have the perfect environment to create bots!"
What do you like best about Azure AI Bot Service?

Bot Framework is not the "easier tool" to use when you're creating Bots, but if you combine it with Bot Framework Composer, then it becomes a really really useful tool. That's the most I like because the GUI of Composer actually helps a lot. Also if you want to develop your services based on Bot Framework, there is DirectLine which helps you also! and it includes a webchat that you can adapt pretty easy. Finally the NLP from Luis is really really easy to use! Review collected by and hosted on G2.com.

What do you dislike about Azure AI Bot Service?

Three things I don't like. One is that the Bot can become really really heavy so if you use for example DirectLine, it can take tons of time to answer a request... The second one is that it requires tons of jobs related to accomplishing complex things like a Transcript service, or stuff like that... and the third one is that the documentation for example for DirectLine is really hard to understand since there are no examples on how the return from the Bot works. Review collected by and hosted on G2.com.

Amrin K.
AK
Backend Engineering Manager
Enterprise (> 1000 emp.)
"Microsoft Bot Framework Review"
What do you like best about Azure AI Bot Service?

It provides complete backend environment and support exclusively to build and deploy Chatbots. Review collected by and hosted on G2.com.

What do you dislike about Azure AI Bot Service?

Limited integration with downstream channels. Publishing to other cloud services is difficult. Review collected by and hosted on G2.com.

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