---
title: Microsoft 365 Monitoring and Reporting Reviews
meta_title: 'Microsoft 365 Monitoring and Reporting Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 11 reviews by the users' company size, role or industry to
  find out how Microsoft 365 Monitoring and Reporting works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 11
  scale: '5'
date_modified: '2026-09-22'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# Microsoft 365 Monitoring and Reporting Reviews
**Vendor:** ENow  
**Category:** [Microsoft 365 Management Tools](https://www.g2.com/categories/microsoft-365-management-tools)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 11  
**AI Enabled:** This product embeds AI to enhance or extend its core functionality.
## About Microsoft 365 Monitoring and Reporting
Microsoft 365 Monitoring and Reporting is a core component of ENow’s Microsoft 365 Management Simplified platform, delivering comprehensive visibility, performance monitoring, and actionable insights across your entire Microsoft 365 environment. It provides a single pane of glass to proactively monitor Microsoft 365, on-premises, and hybrid environments—including Exchange Online, Microsoft Teams, Copilot, SharePoint Online, OneDrive, and supporting identity infrastructure. With 95+ synthetic transactions, organizations can quickly detect service degradations, identify root causes, and improve service availability and user experience. The solution also accelerates Microsoft 365 migrations by validating network readiness for remote locations, verifying hybrid dependencies (Azure AD Connect / AD FS), and providing migration-focused reporting to reduce risk and downtime. Beyond availability, M365 Monitoring and Reporting delivers deep operational insight, tracking configuration changes and workload health to simplify administration and strengthen governance. Usage-based and licensing reports help organizations optimize Microsoft 365 licensing, maximize ROI, and drive higher user adoption—turning monitoring data into measurable business value.



## Microsoft 365 Monitoring and Reporting Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users value the **comprehensive monitoring** capabilities of Microsoft 365, enhancing visibility and optimizing resource management across various platforms. (2 reviews)
- Users appreciate the **customization options** in Microsoft 365 Monitoring and Reporting, enhancing flexibility and trustworthiness in data management. (2 reviews)
- Users find the **intuitive dashboards** of Microsoft 365 Monitoring and Reporting essential for real-time insights and streamlined management. (2 reviews)
- Users value the **insightful analysis** provided by Microsoft 365 Monitoring and Reporting for effective data management. (2 reviews)
- Users appreciate the **reliability** of Microsoft 365 Monitoring and Reporting, benefiting from excellent insights and streamlined management. (2 reviews)
- Reporting Features (2 reviews)
- Alert Notifications (1 reviews)
- All-in-One Solution (1 reviews)
- Cloud Services (1 reviews)
- Detailed Analysis (1 reviews)

**What users dislike:**

- Users face **alert issues** with Microsoft 365, as high volumes lead to missed major alerts and limited insights. (1 reviews)
- Users find the **complex configuration** overwhelming, especially new users who struggle with the interface and customization. (1 reviews)
- Users find the **configuration difficulties** overwhelming, particularly new users, impacting the efficiency of the monitoring tool. (1 reviews)
- Users find the **limited features** in Microsoft 365 Monitoring and Reporting hinder third-party integrations and response times. (1 reviews)
- Users find Microsoft 365 Monitoring and Reporting **expensive** and not cost-effective compared to its features and performance. (1 reviews)
- Inadequate Monitoring (1 reviews)
- Users find the **inadequate reporting** of Microsoft 365 limiting, complicating their ability to gain essential business insights. (1 reviews)
- Learning Curve (1 reviews)
- Limited Customization (1 reviews)
- Reporting Issues (1 reviews)

## Microsoft 365 Monitoring and Reporting Reviews
  ### 1. Effortless Reporting, Needs Real-Time Updates

**Rating:** 4.0/5.0 stars

**Reviewed by:** Manish S. | Data Analyst, Information Technology and Services, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 07, 2026

**What do you like best about Microsoft 365 Monitoring and Reporting?**

I use Microsoft 365 Monitoring and Reporting to manage and analyze my client's assets, and it helps provide data-driven decision-making. I love that I can easily build heavy reports with just a few clicks without needing any data cleaning. I appreciate that it integrates with other tools from Cisco and Microsoft, which makes my life easier. I also observed that the initial setup process was smooth.

**What do you dislike about Microsoft 365 Monitoring and Reporting?**

I do not like that Microsoft 365 Monitoring and Reporting does not refresh the data in real time, which means the client has to wait for another day to see the changes.

**What problems is Microsoft 365 Monitoring and Reporting solving and how is that benefiting you?**

I use Microsoft 365 Monitoring and Reporting to manage assets and build heavy reports easily, without needing data cleaning. It supports data-driven decision-making by providing insightful reports with minimal effort.

  ### 2. Microsoft 365 User Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** bhavik m. | System Administrator, Computer Software, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 31, 2025

**What do you like best about Microsoft 365 Monitoring and Reporting?**

Microsoft 365 is best tool to monitor and report multiple applications of saas developed by Microsoft. It is not limited to Microsoft apps but it can also integrate to multiple cross company developed native applications very smoothly and also useful to monitor various cloud platforms like AWS, azure and gcp.

**What do you dislike about Microsoft 365 Monitoring and Reporting?**

Such third party integration with Microsoft 365 is quite helpful but it has very limited features. Response time for third party integration agents are quite high compared to native microsoft products.

**What problems is Microsoft 365 Monitoring and Reporting solving and how is that benefiting you?**

Centrally our entire team's official 365 user's disk management, user management and security management including security and compliance are managed from single platform of Microsoft 365.

  ### 3. Comprehensive Monitoring Tool for Microsoft 365 with In-Depth Reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Syed Z. | Project Manager, Information Technology and Services, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** September 23, 2024

**What do you like best about Microsoft 365 Monitoring and Reporting?**

The intuitive dashboards and detailed reports allow for real-time insights, making it easier to track usage trends, identify potential security risks, and ensure compliance. The integration with other Microsoft 365 tools also streamlines the process of managing and monitoring across multiple services.

**What do you dislike about Microsoft 365 Monitoring and Reporting?**

Sometimes feel overwhelming due to the complexity of the interface, especially for users new to monitoring tools. The reporting customization options, though powerful, can be a bit cumbersome to configure, and occasionally, certain metrics require more manual intervention than expected. Additionally, some reports can take longer to generate, especially for larger organizations.

**What problems is Microsoft 365 Monitoring and Reporting solving and how is that benefiting you?**

Microsoft 365 Monitoring and Reporting helps solve the challenge of keeping track of user activity, security threats, and system health across the entire Microsoft 365 environment. By providing real-time data on login patterns, suspicious behavior, and resource utilization, it enhances security and operational efficiency. This monitoring tool simplifies compliance management, identifying potential vulnerabilities before they escalate. For me, it has significantly reduced the time spent on manual audits and improved visibility into system performance, allowing for proactive decision-making and risk mitigation.

  ### 4. A very useful tool with variety of options

**Rating:** 5.0/5.0 stars

**Reviewed by:** Irfan K. | Financial Professional, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 08, 2025

**What do you like best about Microsoft 365 Monitoring and Reporting?**

The level of customization along with security is impeccable. No doubt Microsoft is the biggest player and it pays being with giants.

**What do you dislike about Microsoft 365 Monitoring and Reporting?**

Sometimes we are unable to figure out a solution and at times getting resolution on time seems a challenge.

**What problems is Microsoft 365 Monitoring and Reporting solving and how is that benefiting you?**

It gives a fair view of overall engagement and collaboration.

  ### 5. Secure monotring

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shashikant P. | Deputy Manager, Enterprise (> 1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 18, 2024

**What do you like best about Microsoft 365 Monitoring and Reporting?**

Nice reporting which is useful in my review meeting

**What do you dislike about Microsoft 365 Monitoring and Reporting?**

Need some time to review it till now I got it helpful in my review meeting of messaging

**What problems is Microsoft 365 Monitoring and Reporting solving and how is that benefiting you?**

It's taking time while execution, asked vendor to work on this and finetune

  ### 6. Defender For Analytics And Reporting.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** October 04, 2024

**What do you like best about Microsoft 365 Monitoring and Reporting?**

Works as a centralized dashboard for health usage statistics for user activity. It prompts and alerts us for incidents and service outages. It interconnects with user activities in MS Teams like meetings etc. Helps us to integrate with PowerBI dashboards which helps us visualize data from MS 365 Monitoring and reporting.

**What do you dislike about Microsoft 365 Monitoring and Reporting?**

Microsoft 365 has some limited reporting that doesn't help us by providing insights for business needs. High volume of alerts leads to missing the major alerts and some limited activities.

**What problems is Microsoft 365 Monitoring and Reporting solving and how is that benefiting you?**

Microsoft 365 Monitoring and Reporting provide a framework for maintaining operational excellence, enhancing security, and ensuring compliance, ultimately benefiting organizations by enabling them to operate more efficiently and securely.

  ### 7. Review for Microsoft

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ankeet s. | Business Owner, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 13, 2024

**What do you like best about Microsoft 365 Monitoring and Reporting?**

It helps me manage my data analysis in an easier way.

**What do you dislike about Microsoft 365 Monitoring and Reporting?**

Nothing at the moment, it's working well for me.

**What problems is Microsoft 365 Monitoring and Reporting solving and how is that benefiting you?**

Helps me analyze data.

  ### 8. Review for 365

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gaurav N. | Cruise Advisor, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 12, 2024

**What do you like best about Microsoft 365 Monitoring and Reporting?**

It helps me to accumulate data on a easier way

**What do you dislike about Microsoft 365 Monitoring and Reporting?**

Nothing at the moment it is working totally fine

**What problems is Microsoft 365 Monitoring and Reporting solving and how is that benefiting you?**

Monitoring daily tasks

  ### 9. Microsoft Monitoring

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** September 14, 2024

**What do you like best about Microsoft 365 Monitoring and Reporting?**

Microsoft 365 monitoring and reporting offers a comprehensive and user-friendly way to keep track of your organization’s activities, system health, and security. It provides clear visibility into how services like Teams, Outlook, and SharePoint are being used, helping businesses optimize resources and enhance productivity.

**What do you dislike about Microsoft 365 Monitoring and Reporting?**

A drawback of Microsoft 365 monitoring and reporting is the limited customization options, which can make it difficult for reports to specific organizational needs.

**What problems is Microsoft 365 Monitoring and Reporting solving and how is that benefiting you?**

Microsoft 365 monitoring and reporting addresses several key challenges, such as tracking tool usage, enhancing security, and ensuring system health

  ### 10. Microsoft 365

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sayantica G. | Junior Security Analyst, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** October 07, 2024

**What do you like best about Microsoft 365 Monitoring and Reporting?**

user and administrative activity tracking

**What do you dislike about Microsoft 365 Monitoring and Reporting?**

not cost effective, cant motinor others OS

**What problems is Microsoft 365 Monitoring and Reporting solving and how is that benefiting you?**

DATA RESILENCE

  ### 11. Monitoring made easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** September 07, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Microsoft 365 Monitoring and Reporting?**

Real time insights, flexible, trustable with data, customizable options, are a few to name.

**What do you dislike about Microsoft 365 Monitoring and Reporting?**

Cost and sometimes too much notifications.

**What problems is Microsoft 365 Monitoring and Reporting solving and how is that benefiting you?**

Tracking performance issues and keeping security risks in check remains at the top when it comes to problem solving, benefits are increase in efficiency, user experience optimization etc.


## Microsoft 365 Monitoring and Reporting Discussions
  - [What is Mailscape 365 used for?](https://www.g2.com/discussions/what-is-mailscape-365-used-for)

- [View Microsoft 365 Monitoring and Reporting pricing details and edition comparison](https://www.g2.com/products/microsoft-365-monitoring-and-reporting/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-02+07%3A37%3A38+-0500&secure%5Bsession_id%5D=6c866664-abac-427d-96b8-4fe5e38c3ec7&secure%5Btoken%5D=1496c5d999bf445ba1515d3f4fcf301f7d77c8e04ac0bf0c1bd1a6d0a7d94699&format=llm_user)

## Microsoft 365 Monitoring and Reporting Features
**Platform Basics**
- Reporting
- Management
- Monitoring

**Platform Data**
- Dashboard
- License Information
- Storage Insights
- Alerts and Notifications

**Platform Additional Functionality**
- Cloud
- Security and Authentication
- Bulk User Management

**Agentic AI - Office 365 Management**
- Cross-system Integration

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